Dear customers,

Some of our customers have alerted us that they have received an email that appears to be from SP Services. The email claims to be from an SP Services account – ebillsummary@singaporepower.com.sg, and comes with an attachment whose name suggests it is a utility bill.

These messages are NOT from SP Services and recipients are advised NOT to open the attachment.

Do note that the official SP Services bill summary sent by email does NOT contain any attachment.

A sample of the fake email is attached below. Notice that while the sender address states <ebillsummary@singaporepower.com.sg>, the actual sender is <tonylow@sanlaksa.com.sg>.

The official SP Services bill summary sent by email looks like this:

For further enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg.

Customers can also visit https://www.scamalert.sg to understand and learn more about scams (including email scams).

Thank you for your attention.