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Customers
Customers
Billing & Retail
To send us your written query, please click here
Billing / Utilities Account Enquiries
Customer Service Centre
HDB Hub
490 Lorong 6 Toa Payoh #09-11
HDB Hub Biz Three Lift Lobby 1
Singapore 310490
Opening Hours:
Mon to Fri (8:30am to 6pm)
Sat (8:30am to 1pm)
Closed on Sun & Public Holidays
Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays.
District Cooling & Heating
Singapore District Cooling Enquries
Electric Vehicle Solutions
Electricity, Gas & Solar Power
Gas Emergency Hotline
Water Supply Interruption, Quality & Pressure Issues
Public Utilities Board (24-Hour Hotline)
Worksite, Equipment or Service Quality Issues
Solar PV Enquiries
Replacement of Gas Meters
Licensed Electrical Workers
Licensed Electrical Workers
Installation / Replacement of Electrical Meters
Endorsement of Substation Drawings
+65 6916 8557 (East)
+65 6916 8679 (West)
Procurement of Transmission & Distribution Equipment & Cables
Technical Matters on Transmission & Distribution Equipment & Cables
Search for Licensed Electrical Workers
Click here to find a Licensed Electrical Worker.
Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications
Training
Training
To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg.
Procurement
Procurement
To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg.
Careers
Careers
To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg.
Media Contacts
Media Contacts
For media related enquiries, please write to us here.
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