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Our Overseas Business
SP Group aims to be a leading sustainable energy solutions provider in the region. Leveraging our engineering expertise, digital capabilities and track record in Singapore, we are expanding our presence in international markets and collaborating with partners to deliver integrated solutions to our customers.
China
With China leading sustainable development on the global stage, this presents a new growth engine for SP Group to deploy district cooling, heating and integrated energy solutions.
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Vietnam
With the transition to renewable energy and a drive towards energy efficiency in Vietnam, SP Group is building on these developments to export and acquire expertise and assets in Vietnam. We set up an office in Ho Chi Minh City in 2020 to pursue sustainable energy solutions projects.
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Thailand
We are enabling the decarbonisation of districts and the acceleration of green energy transition in Thailand.
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Australia
SP Group has a stake in SGSP (Australia) Assets Pty Ltd, trading as Jemena, which owns and operates electricity distribution and gas transmission and distribution networks across Australia.
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SP Utilities Portal

Business Portal

Supplier Relationship Management System [SRM]

SP Contractor Portal

EMA e-Licence Information Services [ELISE]

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Customers

Billing & Retail

To send us your written query, please click here

Billing / Utilities Account Enquiries

Quality Service Manager

servicequality@spgroup.com.sg

Open Electricity Market Enquiries

choice@spgroup.com.sg

Gas Installation Appointments

Click here to make an appointment.

Customer Service Centre

HDB Hub

490 Lorong 6 Toa Payoh #09-11

HDB Hub Biz Three Lift Lobby 1

Singapore 310490

Opening Hours:

Mon to Fri (8:30am to 6pm)

Sat (8:30am to 1pm)

Closed on Sun & Public Holidays

Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays.

District Cooling & Heating

Singapore District Cooling Enquries

districtcooling@spgroup.com.sg

Electric Vehicle Solutions

EV Charging Solutions Enquiries

emobility@spgroup.com.sg

Electricity, Gas & Solar Power

Electricity Supply Interruption

Electricity Service Centre
(24-Hour Hotline)

Gas Emergency Hotline

Water Supply Interruption, Quality & Pressure Issues

Public Utilities Board (24-Hour Hotline)

Worksite, Equipment or Service Quality Issues

powerfeedback@spgroup.com.sg

Solar PV Enquiries

powerfeedback@spgroup.com.sg

Replacement of Gas Meters

Licensed Electrical Workers

Purchase of Electricity Cable / Gas Pipe Plans

mea@spgroup.com.sg

Installation / Replacement of Electrical Meters

+65 6916 8555
+65 6671 7107

Endorsement of Substation Drawings

+65 6916 8557 (East)
+65 6916 8679 (West)

Procurement of Transmission & Distribution Equipment & Cables

Technical Matters on Transmission & Distribution Equipment & Cables

powerfeedback@spgroup.com.sg

Search for Licensed Electrical Workers

Click here to find a Licensed Electrical Worker.

Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications

Training

To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg.

Procurement

To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg.

Careers

To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg.

Media Contacts

For media related enquiries, please write to us here.

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