Contact Us
Online Enquiry Form
Online Enquiry Form
Customers
Customers
Billing & Retail
To send us your written query, please click here
Billing / Utilities Account Enquiries
Customer Service Centre
HDB Hub
490 Lorong 6 Toa Payoh #09-11
HDB Hub Biz Three Lift Lobby 1
Singapore 310490
Opening Hours:
Mon to Fri (8:30am to 6pm)
Sat (8:30am to 1pm)
Closed on Sun & Public Holidays
Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays.
District Cooling & Heating
Singapore District Cooling Enquries
Electric Vehicle Solutions
Electricity, Gas & Solar Power
Gas Emergency Hotline
Water Supply Interruption, Quality & Pressure Issues
Public Utilities Board (24-Hour Hotline)
Worksite, Equipment or Service Quality Issues
Solar PV Enquiries
Replacement of Gas Meters
Licensed Electrical Workers
Licensed Electrical Workers
Installation / Replacement of Electrical Meters
Endorsement of Substation Drawings
+65 6916 8557 (East)
+65 6916 8679 (West)
Procurement of Transmission & Distribution Equipment & Cables
Technical Matters on Transmission & Distribution Equipment & Cables
Search for Licensed Electrical Workers
Click here to find a Licensed Electrical Worker.
Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications
Training
Training
To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg.
Procurement
Procurement
To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg.
Careers
Careers
To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg.
Media Contacts
Media Contacts
For media related enquiries, please write to us here.
Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.