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LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ae71105-507f-4abc-8e63-53015ea1dff7/%5BInfo%5D+Tariff+for+District+Cooling+(from+1+May+2022).pdf?MOD=AJPERES&CVID= SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2022 Capacity Charge : $21.28/kWr per month Usage Charge : $0.1549/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2024.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2024 Capacity Charge : $23.67/kWr per month Usage Charge : $0.0798/kWrh SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-May-2025.pdf SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 MAY 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0616/kWrh District Cooling System | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/district-cooling-and-heating OverviewKey ProjectsContact Us District Cooling & Heating District Cooling & Heating for Sustainable Operations District cooling and heating systems are centralised energy systems which help buildings, districts, and townships improve energy efficiency, lower operational costs and reduce their carbon footprint. As Singapore's largest district cooling operator, SP Group designs, builds and operates district cooling systems for customers across the region. These include Marina Bay in Singapore, the world's largest underground district cooling network and Raffles City Chongqing, the largest shopping mall in Chongqing, China. In partnership with STMicroelectronics (ST), SP Group will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. Read more What is District Cooling and Heating District cooling and heating is an energy-efficient urban utility service that distributes chilled or hot water and supply air-conditioning to a network of buildings, providing comfort and reliability while reducing carbon emissions. Key Benefits Instead of individual buildings having their own chillers, district cooling reaps the benefits of economies of scale by consolidating chiller and heating capacity, operated and maintained by our expert operations team. With attributes similar to public electricity supply, district cooling is an energy- and economically-efficient urban utility service. It presents attractive value propositions to building owners: Round-the-clock availability and support On-demand flexibility High supply reliability More space for alternative use Lower initial and recurrent operating costs Platinum Green Mark Certification Energy assessment on existing and potential savings To view our list of awards, please click here. Click to download the Supply Conditions for District Cooling and the latest Tariff Rates. Key Projects Marina Bay District World's largest underground district cooling network Situated in Singapore’s Marina Bay financial district, the cooling network has achieved zero supply disruptions since 2006. As one of Singapore’s Top 50 Engineering Feats, the network will be expanded and connected to five more buildings to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district. Expanding to 32 buildings by 2027 Reduces carbon emissions by nearly 22,000 tonnes annually Read MoreWatch Video Tampines Eco Town Singapore's first brownfield district cooling project In highly developed cities like Singapore, majority of land has been built up and individual building owners are already equipped with their own chiller plants. With a Distributed District Cooling (DDC) network – an interconnected cooling system – existing towns and districts may now be able to enjoy a more sustainable way to cool. 7 commercial and community buildings Reduces carbon emissions by more than 1,000 tonnes annually Brownfield District Cooling Feasibility Study: Tampines Central Distributed District Cooling  Download WhitepaperRead moreWatch Video STMicroelectronics (AMK) Singapore's largest industrial district cooling project In partnership with STMicroelectronics (ST), SP Group (SP) will design, build, own, and operate Singapore's largest industrial District Cooling System (DCS) with a cooling capacity of up to 36,000 refrigeration tonnes. The estimated project value of $370 million USD over 20 years, will help the manufacturing company save 20 per cent on cooling-related electricity consumption annually. 5 industrial buildings Reduces carbon emissions by more than 120,000 tonnes annually (Photo credit: STMicroelectronics) Read moreWatch Video Tengah Town Centralised Cooling System Singapore's first centralised cooling public housing township In collaboration with the Housing & Development Board, SP Group will be bringing its first large-scale residential centralised cooling system to Tengah, Singapore’s first smart energy township. Chilled water will be centrally produced from interconnected modular chiller plants built on the rooftops before it is distributed to residential and commercial units for air-conditioning. The centralised cooling system will also be serviced by SP, bringing greater convenience to residents living in Tengah. (Photo credit: HDB) Read moreVisit Microsite Raffles City Chongqing District cooling and heating in China An advanced energy-efficient cooling and heating system was designed and built for Raffles City Chongqing, an iconic integrated development, spanning 1.12 million square metres, comprising a shopping mall, a hotel, office towers, residences and service residences. A megastructure featuring a suite of 8 buildings Reduce energy consumption by more than 40 per cent, compared to conventional building's chiller plants Read more International Sports Park City SP’s largest district cooling system in Chengdu SP Group (SP) has secured a bid to build and operate a state-of-the-art district cooling and heating system for the new International Sports Park City – an integrated development with commercial, residential and leisure spaces in Chengdu, China. The sustainable cooling solution will be enhanced with an ice thermal energy storage system that will strengthen its reliability and performance. This is SP’s first deployment in China of such a system. With an installed cooling capacity of 9,800 refrigeration tonnes, this project will be SP’s largest district cooling system in Chengdu when operational in 2025. Enables energy savings of 2,900 MWh annually Reduces carbon emissions by 1,700 tonnes Delivers greater energy efficiency of over 30% for cooling and over 50% for heating Read more Shudu Center Upgrade to energy-efficient cooling and heating Building on successful projects in Chengdu, SP Group acquired Shudu Center’s existing chiller plant to optimise it for district cooling and heating. The mixed-use development is equipped with a 7,000 refrigeration-tonne cooling and heating system that ensures efficient energy consumption and a sustainable way to work and play in comfort. 7 commercial, retail, and office buildings Covers a land area of 4,400 square metres Government Complex Center Zone C SP's first district cooling project in Thailand SP Group and Banpu NEXT have entered a joint venture to design, build, own and operate a cutting-edge district cooling system at Government Complex Center Zone C in Bangkok, Thailand. As SP’s first district cooling project in Thailand, the integrated development will have a total cooling capacity of up to 14,000 refrigeration tonnes and is expected to achieve results equivalent to removing about 20,000 Internal Combustion Engine cars from the roads over 20 years. Total gross floor area of 660,000 square metres Reduces carbon emissions by up to 3,000 tonnes annually Achieves 20 per cent in energy savings per year Read more International Urban Design Centre China’s first ever district cooling microgrid Under the MOUs signed with Wuhou District government, SP will serve as the sustainable energy solutions partner to the district government with the objective of establishing the district as the benchmark for smart eco-districts in Chengdu. This includes developing and implementing technologies and digital solutions such as advanced data analytics and artificial intelligence tools to support the city’s roadmap to carbon neutrality. Total gross floor area of 630,000 square metres Cooling capacity of 1,950 refregeration tonnes Achieves 35 per cent and 50 per cent in cooling and heating savings per year respectively Read more Chongqing East Railway Station Delivering sustainable energy to Western China’s largest high-speed rail hub Sino-Singapore Energy Services, a joint venture between SP Group and Chongqing Gas Group, is the integrated energy system operator for Chongqing East Railway Station, the largest high-speed railway hub in Western China. The project marks the first time a major high-speed railway hub in the country has appointed a professional third-party energy services provider to manage its energy systems. The integrated energy system spans 360,000 square metres and features a trigeneration setup — combining natural gas-powered electricity generation with high-efficiency chillers to provide cooling, heating and electricity.  Cooling and heating capacity of nearly 14,000 refrigeration tonnes Reduces energy consumption by 15% each year Lowers carbon emissions by approximately 9,400 tonnes per year Read more Additional Media Supply condition for Marina Bay district cooling Latest tariff rates for Marina Bay district cooling Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Launch of Singapore’s Fastest Public EV Charger at Temasek Polytechnic by SP Mobility and Huawei Read more SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network Read more S'pore engineer explains why bird poop is so dangerous to solar panels Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=district-cooling Search Searchhttps://www.spgroup.com.sg/search?tag=District-Cooling Search Se

Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/40e38d4c-ed73-49db-8525-89aebbe212b4/SP+Group+partners+SPC+to+install+EV+chargers+at+SPC+service+stations.pdf?MOD=AJPERES&CVID= News Release SPC PARTNERS SP GROUP TO INSTALL ELECTRIC VEHICLE CHARGING POINTS AT SPC SERVICE STATIONS Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new off

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Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search Search [05062017] Lianhe Zaobao - SP launches new livechat platformhttps://www.spgroup.com.sg/dam/jcr:be213c73-cdc1-4f35-9a16-b2886c41ebd0 Source: Lianhe Zaobao © Singapore Press Holdings Limited. 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������������ ������������ ������������ ������������ ������������ ������������ ������������ ������������ ������ ���������������� �������������� ������������� ������������������ ����������� �������������� �������������� �������������� �������������� �������������� ���� �������������� �������������� �������������� ������������� �������������� �������������� ���������������������� �������������� ������������������� ������������ �������������� �������������� ������������� ���������������� �������������� ��� �������������� �������������� �������������� ��������������� �������������� �������������� �������������� �������������� �������������� ���� ������������� ������������� ����������������������� ���������������������� ����������������� ������������������� �������������� ���������������� ���������������������� ����� ����������� ����������� ����������� ������������ ������������ ����������� ����������� ����������� ����������� ��� ������� ������� ������������������������������� ������������������������������������ ������������������� ������������������� ������������������ ������������������� �������������������������������������������������������������� ���������� �������������� ��������������� �������������������������� ����������������� Media Release - Electricity Tariff Revision For The Period 1 January To 31 March 2015https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ed80bf4-b729-4275-b726-1930060fe3f9/%5B20141230%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+January+To+31+March+2015.pdf?MOD=AJPERES&CVID= 30 Dec 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2015 1. For the period from 1 Jan to 31 Mar 2015, electricity tariffs will decrease by an average of 8.0% or 1.99 cents per kWh compared to the previous quarter. 2. The tariff reduction is due to lower cost of fuel (i.e. natural gas) for electricity generation, which fell by 16.4% compared to the previous quarter. As fuel cost makes up about 50% of the tariff, this translates to a proportional reduction of 8.0% in the Q1 2015 electricity tariff. 3. The electricity tariff for households will decrease from 25.28 to 23.29 cents per kWh for 1 Jan to 31 Mar 2015. The average monthly electricity bill for families living in four-room HDB flats will decrease by $7.93 (see Appendix 3 for the average decrease for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2015 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh 25.28 23.29 24.92 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 25.28 23.29 24.92 7.49 7.49 8.01 11.24 11.24 12.03 23.22 21.05 22.52 14.19 12.71 13.60 0.59 0.59 0.63 7.49 7.49 8.01 11.24 11.24 12.03 23.00 20.83 22.29 14.18 12.70 13.59 0.59 0.59 0.63 6.90 6.90 7.38 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 10.35 10.35 11.07 22.06 19.91 21.30 14.08 12.60 13.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2015 TARIFF Energy Costs 18.02¢/kWh Decreased by 1.99 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2015) Appendix 3 [Form] CS6 - Request from Contestable Customer for Installation of Electricity kWh Meterhttps://www.spgroup.com.sg/dam/jcr:27df3956-4887-4914-839e-9ebdd50e3fe0/CS6%20-%20Request%20from%20Contestable%20Customer%20for%20Installation%20of%20Electricity%20kWh%20Meter.pdf FORM CS/6 Request from Contestable Customer for Installation of Electricity kWh Meter For Official Use Serial No. : ____________________________ EBS Installation No. : ____________________________ PART I : Customer Details – To be completed by LEW To: Meters Section, SP PowerGrid through SP Services (Email: install@spgroup.com.sg) Name of Customer (Mr/Mdm) /Company (Messrs): ___________________________________________________________ UEN No.: ________________ or NRIC No.: Note : Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Telephone No.: ___________ Handphone No.: ____________ Name of Contact Person for Company: ________________ Existing MSS Account No. (if any): ____________________ Master Account No. (if any): _______________________ Application No.: _______________________ Type Of Business: ______________________________ Site Address as given by IRAS: __________________________________________________________________________ (You are required to enclose a copy of the IRAS letter.) Supply Capacity : _________________ kVA/kW at ___________ Volts [Form CS/3 or CS/3H (if supply is from landlord) and COC shall be submitted together with this form] Metering Scheme : _________________ Turn On Date : ___________________ Source of Supply : SP PowerAssets Landlord Type of Connection : New Connection Upgrading Downgrading I hereby confirm that the electrical wirings at the meter installation have been checked and certified correct. Name of LEW : ____________________________________________ LEW Licence No. : ___________________ Telephone No. : _______________ Handphone No. : ___________________ Signature : _____________________________ Date : ___________________ *Note: For new supply, customer may apply for contestability status & MSS account no. after meters have been installed. LEW shall apply for license under this MSS account no. to operate electrical installation before proceeding to Installation Section to book for turn on appointment date. ________________________________________________________________________________________________ PART II – To be completed by SP Services To: Meters Section, SP PowerGrid – Application is in order. Please arrange to install the revenue meters. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART III – To be completed by Meters Section, SP PowerGrid To: Supply Application, SP Services – Meters had been installed on ____________________. Details in EBS. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART IV (For official use) To: Meter Data Management Branch, SP Services Data Entered by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) ________________________________________________________________________________________________ PART V (For official use) To: Client Relations Branch (MSSL Section), SP Services Create MSS Account no. : ______________________ Consumer has been notified MSS account no. Account Opened by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) [20240303] Berita Harian - Initiative to help KidSTART families inculcate environmentally friendly habitshttps://www.spgroup.com.sg/dam/jcr:19a49946-3abe-454c-bd0c-037f8a90df74 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implicati

Form CS/7 Request for Installation of Electricity kWh Meter (for Load Exceeding 45kVA) For Official Use Serial No. : ____________________________ EBS Installation No. : ________________________________ PART I : Customer Details – To be completed by LEW To: Meters Section, SP PowerGrid through SP Services (Email: install@spgroup.com.sg) Name of Customer (Mr/Mdm) /Company (Messrs): __________________________________________________________ Forwarding Address: _______________________________________________________________________________ UEN No.: ___________ or NRIC No.: Note : Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Handphone No.: ____________ Name of Contact Person for Company: ________________ Site Address for Installation of Meter: ____________________________________________________________________ Detail Location of Supply Intake Point: ____________________________________________________________________ Account No.: ___________________________ Master Account No.: _________________________ Source of Supply: SP PowerAssets Landlord HDB Type of Connection: New Connection Upgrading Downgrading Others : ______________ Supply Capacity: ___________ kW at ___________ Volts (Form CS/3 or CS3/H, COC and LEI shall be submitted together with this form) Type of Business: ___________________________ Details of Landlord/MCST Name of Landlord/MCST: _______________________________ Landlord’s Account No.: _________________________ Forwarding Address : ______________________________________________________ Postal Code: _____________ Name of LEW in charge of Landlord’s Electrical Installation: ___________________________________________________ Contact No. of Landlord’s LEW: ____________________________ I hereby confirm that the electrical wirings at the meter installation have been checked and certified correct. Name of LEW: ________________________________________ LEW Licence No.: ___________________________ Forwarding Address: ________________________________________________ Postal Code: ______________________ (as registered with EMA) Telephone No.: ___________________ Handphone No.: _____________________ Signature : __________________________________ Date: ________________________ _______________________________________________________________________________________________ PART II – To be completed by SP Services To: Meters Section, SP PowerGrid – Application is in order. Please arrange to install the revenue meters. Name : ________________________ Signature: ___________________ Date: ____________________ _______________________________________________________________________________________________ PART III –To be completed by Meters Section, SP PowerGrid To: Supply Application, SP Services – Meters had been installed on _____________________. (Details in EBS) Name : ________________________ Signature: ___________________ Date: ____________________ _______________________________________________________________________________________________ PART IV – (For official use) Check and perform Master-sub Tagging Sent to CRO for account move in on _________________ Move in/ Turn-On Date is on _______________________

Consumption_Water Average consumption of Water (CuM) Premises Types Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 HDB 1-Room 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 HDB 2-Room 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 HDB 3-Room 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 HDB 4-Room 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 HDB 5-Room 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 HDB Executive 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 Apartment 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 Terrace 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 Semi-Detached 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 Bungalow 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2

Media Statement Electricity Supply Disruption ELECTRICITY SUPPLY DISRUPTION Singapore, 18 September 2018 – Electricity supply to parts of Singapore was disrupted at about 1.18 am today. Supply was fully restored within 38 minutes, by 1.56 am today. (Timing updated) We apologise for the inconvenience caused and thank the public for their patience. About 146,797 residential and commercial customers were affected. Our officers were immediately deployed to the affected areas and our priority was to restore supply as safely and quickly as possible. The areas affected were Boon Lay, Choa Chu Kang, Clementi, Jurong, Pandan Loop, Aljunied, Geylang, Tanjong Rhu, Mountbatten, Kembangan, Bedok, East Coast, Ang Mo Kio, Bishan, Thomson, Mandai, Admiralty, Sembawang and Woodlands. In our preliminary findings, the disruption was due to partial loss of supply from two power generation units. Our investigations are ongoing.

SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SUSTAINABILITY SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. At the campus, located at Mueang Pathum Thani District, Greater Bangkok, SP will design and deploy a comprehensive suite of integrated and sustainable energy solutions. These include rooftop and floating solar PV systems with a centralised energy management and storage system, and harnessing SP’s GETTM (Green Energy Tech) building intelligence system to maximise energy efficiency and enhance occupant comfort.  When completed in 2024, these solutions will enable the university to green up to 21 per cent of its total energy consumption and lower its carbon emissions by 1,400 tonnes annually. SP and RSU will also study the feasibility of implementing more solutions across the campus, such as district cooling and increasing the scale of solutions deployed in the partnership agreement.  The collaboration on these fronts will be announced today an event in Bangkok, where there will be a showcase of SP’s solutions to guests and the media at the event. For more info, please read:  TAGS SUSTAINABILITYTHAILAND YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Tengah, Singapore’s First AI-enabled, Eco-friendly, Smart Energy Town SUSTAINABILITY Speakers and moderator at the virtual Ecosperity Conversations on “Sustainable Districts for a Sustainable City”. Photo credits: Temasek How can we enhance livability, sustainability and resilience of our cities through urban planning and urban innovation? This was explored at the first virtual Ecosperity Conversations session held by Temasek on 24 June 2020. SP Group’s S Harsha, Managing Director of Singapore Markets in Sustainable Energy Solutions joined Dr. Limin Hee, Director of Research at Singapore’s Centre for Liveable Cities, Frederick Teo, Director and Soh Hui Qing, Associate Director of Sustainability and Stewardship Group at Temasek. They exchanged ideas on how district-level projects could be testbeds for the national roll-out of sustainable energy solutions. Citing the collaboration between SP Group and the Housing Development Board at Tengah, Harsha opined that the careful integration of “eco-innovations” can transform this new town into an AI-enabled and sustainability-focused eco-town of the future. These “eco-innovations” include the world’s first large-scale residential Centralised Cooling System (CCS); vertically deployed building-infused photovoltaic systems; electric vehicle fast charging hubs coupled with battery energy storage systems; and digital solutions designed for residents and municipal operators. Here are some interesting Q&As captured during Harsha’s interaction with the audience: How do you promote CCS, given that it is just an option to the residents? Harsha: We’ve been engaging Tengah residents fairly early in their home purchase journey. We talk to them during the lease signing and even unit selection phase. Since August last year, we’ve engaged close to 2,000 dwelling units and we continue to see a high interest level towards CCS. It’s very encouraging and we are aiming for at least 80% of our residents to opt for CCS! We have limited rooftop space on HDB blocks. How can one free up space to harness renewable energy? Harsha: One of the early innovations we are bringing into Tengah is the building-integrated photovoltaics whereby solar panels will be deployed vertically on the crown of the HDB blocks. They’re not going to be as efficient as the RC rooftop solar panels but we will give it our best shot to harness as much renewable energy as possible and route it back to CCS. Are you also implementing other circular economy concepts in Tengah? Harsha: We’re exploring the possibility of implementing our zero-waste gasification system which piloted at Gardens by the Bay in Tengah’s residential context. This gasification system converts waste into thermal energy and biochar (carbonised biomass). The process also emits a lot of synthesis gas that can be used for thermal heating. Instead of Sembawang Hot Springs, perhaps we can have our own Tengah Hot Springs? Well, that’s a crazy idea I have at the back of my mind. Graphic recording of the webinar. Photo credits: Temasek As Singapore's first eco-smart energy town powered by SP, Tengah could provide the blueprint for eco towns in Singapore. This can be achieved through the collective efforts of residents, municipal operators, and businesses as they advance towards sustainability together. — 6 August 2020 TAGS #SUSTAINABILITY #ECOSPERITY #TENGAH YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP and UOB facilitate credit cardholders’ carbon offset SUSTAINABILITY SP has partnered UOB to enable UOB EVOL cardholders to offset 100 per cent or more of their household electricity carbon emissions for free when they charge their SP bill payments to their credit card via a new exclusive feature jointly launched by SP and UOB. UOB will fund and contribute 2 per cent of the billed amount to purchase My Green Credits on the SP app on behalf of the customer. My Green Credits are "green credits" in the form of Renewable Energy Certificates. As part of the UOB EVOL Card My Green Credits launch, SP is supporting NParks' One Million Trees movement to plant more trees across Singapore by 2030 through the Garden City Fund's Plant-A-Tree programme. UOB and SP will plant 50 trees in April 2023. This brings Singapore closer to becoming a City in Nature, a key pillar of the Singapore Green Plan 2030. More details in the media release here. TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 78.99 81.28 87.54 87.29 84.83 81.86 87.86 87.69 83.11 84.19 79.07 78.29 HDB 2-Room 91.78 94.78 103.49 102.84 98.53 96.07 102.96 101.39 96.90 97.62 92.27 91.27 HDB 3-Room 115.94 120.33 132.29 128.10 124.29 121.74 129.94 128.83 123.83 123.57 117.18 114.72 HDB 4-Room 137.04 142.66 156.01 153.34 147.42 143.11 152.92 152.86 146.17 146.88 140.21 135.59 HDB 5-Room 144.16 151.97 165.19 162.85 156.27 149.96 161.67 162.41 156.08 156.45 149.31 142.48 HDB Executive 160.98 168.72 184.59 180.19 172.48 168.80 178.86 180.50 172.04 172.61 163.45 157.40 Apartment 163.04 179.66 198.71 191.52 184.01 175.50 181.94 191.11 186.36 183.84 175.37 163.41 Terrace 270.34 290.38 311.38 286.03 283.33 283.80 289.68 301.49 291.00 290.49 277.89 263.67 Semi-Detached 335.52 370.67 392.95 372.29 354.71 361.00 367.73 385.46 366.17 370.19 349.08 335.83 Bungalow 619.13 718.02 776.44 731.30 675.72 711.32 685.95 762.28 719.32 712.26 661.91 659.36 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 69.30 71.92 78.05 78.52 76.28 73.55 78.77 78.62 74.36 75.37 70.55 69.80 HDB 2-Room 82.23 85.21 93.42 93.59 89.84 87.41 93.80 92.26 88.22 88.72 83.62 82.58 HDB 3-Room 102.84 107.06 118.11 115.38 112.09 109.70 116.95 115.78 111.35 111.05 105.02 102.49 HDB 4-Room 120.97 126.03 138.53 137.64 132.74 128.46 137.02 136.76 130.76 131.35 125.25 120.76 HDB 5-Room 126.60 133.43 145.81 145.63 140.07 134.00 144.16 144.59 138.87 139.24 132.77 126.41 HDB Executive 142.35 149.14 163.91 161.79 155.45 151.54 160.36 161.59 153.95 154.44 146.15 140.37 Apartment 140.09 155.96 175.31 171.33 164.80 156.02 161.06 169.18 164.23 161.75 154.01 142.43 Terrace 243.21 259.98 282.50 262.69 259.01 258.83 264.59 274.69 263.93 263.37 250.88 239.06 Semi-Detached 305.12 337.24 359.90 342.81 328.12 331.78 338.46 354.82 336.52 340.26 319.77 307.20 Bungalow 570.77 662.48 717.39 678.65 633.29 661.40 638.62 711.71 667.03 661.57 617.06 610.72 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Soaring beyond legal limits SUSTAINABILITY From the courtroom to the boardroom, former litigation lawyer Lydia binte Yahaya left private practice to be part of SP Group’s in-house legal counsel team in 2018. It’s a new playing field for Lydia, viewing her role as “more than just a lawyer”. Conducting contractual negotiations on behalf of the organisation and advising on corporate risks are all in a day’s work. One of the most rewarding aspects of her job is to champion sustainable business practices, a cause that is close to her heart. With growing awareness of her own carbon footprint, Lydia supports food products that are sustainably sourced and has joined in the #sustainablefashion movement. Now, she never leaves home without her metal straws, including one for her bubble tea indulgence! Lydia Binte Yahaya, Deputy Director of Legal and Corporate Secretariat at SP Group offers legal guidance and support for Electricity and Gas businesses, Sustainable Energy Solutions and corporate functions.  The 34-year-old overcame the steep learning curve when she switched from private to in-house practice. At SP, she is exposed to the workings of an operating business, where her legal expertise will help protect the interests and reputation of the company. “When I was working in a law firm, the deliverables are more specific. For example, your primary role can be to prepare court documents and provide legal advice to clients. Now, I have to put on both commercial and legal hats. The experience made me appreciate legal services as an integral part of a commercial entity.” “Assisting in some of the cases have also allowed me to engage different departments across SP. It made me realise that any issue faced in an organisation requires a synergistic approach, from working with colleagues handling core operations to corporate functions such as finance and communications. We can produce desired outcomes with strong teamwork.” Lydia and her colleagues have made significant inroads in moving the needle towards a more sustainable future. Her sustainability work portfolio includes managing potential investments in renewable energy projects, and collaborations with regional partners. In the process, she gained knowledge and insights that have strengthened her commitment to do her part for a greener economy.   On making her mark in a conventionally male-dominated industry, Lydia keeps her focus on “bringing value to the table”. “I am very grateful that there is no stereotyping in my organisation. We have several female management leaders at the helm and personally, I am inspired by my Chief Legal Officer who never fails to amaze me with her ability to juggle multiple hats and keep things under control. I’ve learnt the importance of being sharp in analysis and thought processes, and communicating effectively across all levels. Trust and respect will naturally follow.”   Lydia’s love for travelling and adventure has brought her to places such as Iceland, Morocco and Russia. “Travel widens one’s perspective like no other. It stimulates my mental and emotional well-being as I experience new cultures, meet new people and witness new landscapes!” Her wish, just like many of us, is to see the end of COVID-19 so that she can resume her travels and fuel her wanderlust! TAGS SUSTAINABILITYPEOPLE OF SP YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Electricity’s First Responders RELIABILITY SP Group’s Principal Engineer Jerome Choong is one of the first at the scene should an electricity disruption happen. Five-year-old Jovan thinks his father Jerome Choong, an SP Group Principal Engineer, is a cross between an electrician and a magician. “He thinks that when people have no electricity, they call me, and I make it appear,” laughs the 35-year-old, who takes care of the electricity distribution network in the north zone, which spans the area stretching from Boon Lay to Punggol. “Jovan used to get annoyed when I left abruptly during family gatherings. Now, he is proud of what I do,” says Jerome who also has a two-year-old son. Principal Engineer Jerome Choong (right) and son Jovan Jerome has been with SP for seven years and leads a unit of 30. He is one of the first on site when an outage happens. His priority is to work with his unit to quickly and safely get supply back up. While prevention is key and every effort is made to keep trouble at bay, it is important to be prepared for the unexpected. It helps the team spring into action without delay should something happen. His car boot is testimony to his commitment – half holds a stroller for his two-year-old, and the other half, the tools he needs, from cable insulation testing equipment to multi-meters. His iPad stores documents, schematic drawings and operations manuals. His network of fellow engineers is a Whatsapp message away. Always on the alert, Jerome forms his recovery plan as he drives to the site where an incident has occurred, helped by information on the location, number of customers affected, and the substations and breakers he should zoom in on. This is provided by the Electricity Service Centre and Distribution Control Centre, which he works closely with. Principal Engineer Jerome Choong checking on switchgears in a substation. For every incident, he and his colleagues investigate what went down, isolate and test the equipment, and start on repairs or replacements. “We explore every what-if scenario,” Jerome says, “and have back-ups to the back-up plans.” While the control centre can remotely resolve some issues, manual intervention by Jerome’s team is sometimes required, and checks are always done before supply sources are switched to ensure safety. Replacement parts are also tested before being connected and energised. Only then is the power transferred back on to customers. Work does not end when an issue is resolved, and even a late-night activation often sees him back on duty the next morning. In the day, Jerome oversees the maintenance of the switchgears and transformers of the high-voltage network. He also regularly engages commercial and industrial customers with higher electricity consumption requirements. The job keeps him on his toes, he says, as does the need to evolve with his role. The rise of renewables, for one, has meant having to integrate non-traditional sources of electricity onto the grid. “I love solving problems, and we seldom encounter two situations that are exactly the same. We’re constantly learning, and re-learning. That’s what keeps the job interesting.” (From left) Principal Engineer Jerome Choong with Service Technicians Hasly Bin Hashim and Mohammad Iskandar bin Sapari attending to an incident at an affected substation. (From left) Principal Engineer Jerome Choong and Senior Engineer Ren Zhiping using an equipment to diagnose where an issue lies. (From right) Principal Engineer Jerome Choong supervising Technical Officer Arif Tham during the checking of a Low Voltage (LV) board, to maintain substation equipment. — 29 May 2019 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing