Consumption_Gas Average consumption of Gas (kWh) Premises Types Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 HDB 1-Room 36 39 35 36 31 34 35 34 34 33 35 36 HDB 2-Room 35 38 37 36 33 34 35 34 36 33 35 35 HDB 3-Room 49 52 50 50 47 49 50 49 49 47 48 49 HDB 4-Room 62 65 62 62 58 60 62 61 61 58 59 61 HDB 5-Room 70 72 68 68 64 67 69 69 68 65 65 68 HDB Executive 74 77 73 72 69 71 73 72 72 68 69 72 Apartment 93 95 87 84 76 81 89 92 89 83 85 92 Terrace 107 107 103 105 96 100 108 112 106 106 99 108 Semi-Detached 121 123 117 120 116 120 125 120 130 122 116 122 Bungalow 202 205 195 186 188 177 197 202 198 181 191 197

Media Release SP Group Partners State Grid Shanghai Integrated Energy Services to Develop and Invest in Sustainable Energy Solutions Singapore, 26 October 2020 – SP Group (SP) and State Grid Shanghai Integrated Energy Services signed a Memorandum of Understanding (MoU) on 13 October, to study the feasibility of jointly developing and investing in integrated energy projects to bring sustainable energy solutions to customers in Shanghai, China. The signing was witnessed by SP’s Group Chief Executive Officer, Mr Stanley Huang, and State Grid Shanghai Co’s Director and General Manager, Mr Ruan Qiantu. State Grid Shanghai Integrated Energy Services, a subsidiary of State Grid Shanghai Co, is an early mover in integrated energy services in Shanghai. It has completed projects such as the Shanghai World Expo Park, an electrical equipment factory in the Minhang District, a hospital in the Jinshan District and the Shanghai Electrical Power University campus. Mr Michael Zhong Zhiming (left), SP Group’s Managing Director, China, SP International and Mr Zhou Wei (right), Executive Director, State Grid Shanghai Integrated Energy Services, signed the agreement on behalf of both parties. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “Our partnership with State Grid Shanghai underscores our commitment to deliver sustainable energy solutions to consumers in China. Backed by our established track record and technical expertise in China and Singapore, we look forward to working closely with our partners towards meeting customers’ sustainability goals.” SP Group Chief Executive Officer Mr Stanley Huang witnessed the signing ceremony via video conference in Singapore. Mr Ruan Qiantu, Director and General Manager of State Grid Shanghai Co, said, “The cooperation between State Grid Shanghai and SP Group establishes our common goal to promote and develop sustainable energy solutions. We can tap on each other’s resources as well as strengths in branding, technology and services in our respective markets, to set a new benchmark for high-quality integrated energy projects in China.” In his opening address via video conference, Mr Ruan Qiantu (centre), Director and General Manager of State Grid Shanghai Co, talked about the potential to develop more integrated energy projects together. The SP Group team led by SP Group Chief Executive Officer Mr Stanley Huang (second from right), with (from right) Mr Brandon Chia, Managing Director, Asia Pacific, SP International, Ms Loong Hui Chee, Chief Financial Officer, SP Group and Mr Sean Lim, Manager, SP International. SP Group has three offices in China, with its headquarters in Shanghai and other offices in Chongqing and Guangzhou.

Consumption_Gas Average consumption of Gas (kWh) Premises Types Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 HDB 1-Room 35 34 35 34 34 39 36 39 35 36 31 34 HDB 2-Room 36 34 35 35 35 37 35 38 37 36 33 34 HDB 3-Room 51 49 50 49 49 51 49 52 50 50 47 49 HDB 4-Room 63 61 62 60 60 63 62 65 62 62 58 60 HDB 5-Room 70 68 69 66 65 70 70 72 68 68 64 67 HDB Executive 74 72 73 69 68 75 74 77 73 72 69 71 Apartment 86 88 88 85 84 92 93 95 87 84 76 81 Terrace 105 107 108 108 99 108 107 107 103 105 96 100 Semi-Detached 120 117 120 117 115 124 121 123 117 120 116 120 Bungalow 198 206 202 179 195 192 202 205 195 186 188 177

Utility Bill Avg_With Gas Utility Bill Average ($) for households with gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 79.07 78.29 77.04 73.76 80.08 82.78 87.43 83.34 86.23 82.42 81.64 83.97 HDB 2-Room 92.27 91.27 89.30 85.50 92.72 97.00 100.66 97.91 99.45 95.00 93.57 97.93 HDB 3-Room 117.18 114.72 112.98 109.85 119.73 124.51 129.34 124.22 126.71 122.50 121.04 124.31 HDB 4-Room 140.21 135.59 135.07 130.30 142.95 148.52 154.60 149.22 151.99 147.59 145.21 150.28 HDB 5-Room 149.31 142.48 144.01 139.05 152.34 157.84 164.50 159.46 162.46 157.97 155.35 160.85 HDB Executive 163.45 157.40 159.60 154.76 169.93 174.70 182.36 177.32 179.80 175.34 171.18 178.17 Apartment 175.37 163.41 158.33 158.04 175.68 183.56 189.46 182.17 184.14 182.73 180.50 187.96 Terrace 277.89 263.67 267.59 261.56 279.64 288.94 301.97 291.01 298.11 292.67 293.17 295.21 Semi-Detached 349.08 335.83 332.11 329.24 351.85 364.56 382.10 371.24 376.26 370.72 362.56 376.52 Bungalow 661.91 659.36 621.11 635.40 675.97 699.68 725.88 709.75 708.95 728.77 693.44 732.73 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff. Utility Bill Avg_WO Gas Utility Bill Average ($) for households without gas Premises Types Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 HDB 1-Room 70.55 69.80 67.47 64.90 70.52 74.13 78.40 75.61 77.97 73.97 73.36 75.72 HDB 2-Room 83.62 82.58 80.06 76.74 83.39 87.87 91.84 89.70 91.17 86.56 85.41 89.23 HDB 3-Room 105.02 102.49 100.23 97.68 106.96 112.09 116.92 112.61 114.89 110.33 109.14 112.40 HDB 4-Room 125.25 120.76 119.36 114.92 126.86 133.11 139.31 134.99 137.35 132.51 130.31 135.32 HDB 5-Room 132.77 126.41 126.62 121.76 134.46 140.89 147.54 143.70 146.23 141.18 138.68 144.16 HDB Executive 146.15 140.37 140.97 136.47 150.92 156.71 164.42 160.31 162.51 157.57 153.76 160.51 Apartment 154.01 142.43 135.55 134.92 152.04 161.94 168.66 163.45 164.54 161.05 158.14 166.34 Terrace 250.88 239.06 240.95 235.09 253.19 263.33 276.05 267.47 273.88 266.42 265.98 269.32 Semi-Detached 319.77 307.20 301.32 299.32 321.27 335.61 352.45 342.67 347.15 340.35 333.46 344.79 Bungalow 617.06 610.72 573.47 585.41 625.30 651.42 679.81 663.52 665.92 680.97 644.28 684.59 Note: The figures exclude electricity charges for PAYU customers and customers who are not purchasing electricity at the regulated tariff.

News Release SP Group launches SP Kids at Heart to boost children’s learning New programme kickstarts with S$1 million donation to benefit 2,000 KidSTART children Singapore, 23 June 2021 – SP Group (SP) has launched SP Kids at Heart to support young children from low-income families in their learning journey. Kickstarting the initiative, SP is donating S$1 million to benefit KidSTART children aged 0-6 years old from low-income families. The SP Kids at Heart funds will provide educational tools, books and toys in the form of learning and development packs for about 2,000 KidSTART children for a year. The funds will also enable these children to receive electronic devices such as tablets and internet routers to support their online engagement and learning during the pandemic. In addition, SP will provide grocery vouchers and other financial assistance packages including tools and equipment that enable a more conducive home learning environment. SP’s S$1 million donation will go to Community Chest which will administer the funds and disburse them to KidSTART to support its learning and assistance packages. Speaking at the virtual launch of SP Kids at Heart, Minister for Social and Family Development and Chairman of the Growing Together (GT) with KidSTART Council, Mr Masagos Zulkifli said, “We launched the Growing Together with KidSTART initiative in 2019 to help us achieve greater impact for our families through deeper government and community partnerships. SP Group has shown us how corporates can play their part in building a society of opportunities together even amid a pandemic, sustaining a culture where those who have done well give back for the betterment of society. I look forward to many more meaningful initiatives in our partnership.” SP Group Chairman Tan Sri Hassan Marican said, “We are expanding our community outreach to help children, who are the future of Singapore. Through SP Kids at Heart, we can give them the best possible start in their formative years, with access to the right developmental and educational materials. This includes digital tools to ensure their learning is not disrupted during the pandemic. For parents, we aim to equip them with soft skills to help them connect better with their children and support them in their holistic education.” SP Kids at Heart complements SP’s existing programmes for seniors through the SP Heartware Fund and sustained volunteer activities throughout the year. 1 SP’s staff volunteers, known as SP Heart Workers, will assemble and deliver the welcome and learning packs to the families. The Heart Workers will also help install the routers for families who need assistance, and produce instructional videos to work around safe management guidelines. When physical interaction permits, SP Heart Workers will be involved on-site to engage the children while their parents attend sessions with the facilitators. Madam Shariffah Dayana Binte Syed Hassan Al-Yahya, mother of three-year-old Rumi, who is part of the KidSTART programme, shared, “Since Rumi joined the programme, he has become more confident and grown more interested in learning new things. The materials we have received helped Rumi to expand his vocabulary and become more expressive. As a parent, the most important thing is for our children to grow up well. With SP Kids at Heart, I am grateful that he can get the support he needs for a better future.” Mr Brennan Lee, father of three-year-old Shaya, said, “Through the KidSTART programme, the time we spent with the facilitator was well planned and well structured. There was an outcome in mind and we had quality bonding with our child, that has helped her development. Because of her heart condition, her motor skills were limited, and she couldn’t say many words initially. After attending the programme, we can see the difference. She is more lively, her motor skills and vocabulary have improved, she is more sociable and smiles more too.” Amidst the COVID-19 pandemic, SP continues to give back to the community in a sustained manner. Since 2005, more than S$17 million has been raised for the SP Heartware Fund in aid of programmes for seniors under Community Chest. SP has also provided over 7,200 meals for seniors in Toa Payoh West – Balestier since 2018. This year, SP Heart Workers continued with its annual Power Packs charity drive to bring bags of daily essential food items to seniors in need. The SP Charity Golf event in April raised S$500,000 for the SP Heartware Fund. -Ends- 2 About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of renewable and sustainable energy solutions including solar energy solutions, microgrids, cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About KidSTART KidSTART Singapore Ltd. is a dedicated agency that provides upstream support to eligible children up to 6 years old and their families. We seek to give children a good start in life by empowering low-income families to build strong foundations for their children and fostering positive child development outcomes. Research has shown that experiences in a child’s early years can significantly influence his physical, cognitive and social development, and these have an impact on his lifelong outcomes. Under KidSTART, we provide support for child development, coordinate and strengthen holistic services for families where needed, and monitor the developmental progress of children from birth onwards. Parents on KidSTART will be guided with skills and knowledge where their children can benefit from warm and nurturing relationships, achieve ageappropriate and holistic child development, and have a safe and secure home environment to grow up in. Click here for more information on KidSTART. About Growing Together with KidSTART In 2019, the “Growing Together with KidSTART” initiative was launched to invite corporates and individuals to partner specific local KidSTART communities over a sustained period, through regular volunteering and/or contributions. Building sustained partnerships with the community play a big part in bringing about better outcomes for KidSTART children and our families. Click here for more information on Growing Together with KidSTART. 3 Annex A Photos and Captions Note: Hi-Resolution photos are within the Digital Media Kit in the Google Drive folder Photo Caption 1 Launch of SP Kids at Heart and cheque presentation. 2 SP Kids at Heart will benefit families like Mr and Mrs Brennan Lee, and their three-year-old daughter Shaya, to have quality learning and bonding time. 3 Mdm Shariffah Dayana and Mr Andri Panusunan Sagala with their sons, three-yearold Rumi (2 nd from left) and one-year old Aria. 4 Our staff volunteers – known as SP Heart Workers – like engineer Rachel Low, help keep the kids engaged with activities like reading and art and craft while their parents attend KidSTART sessions. 4 5 SP Heart Workers preparing the items in the welcome and learning packs for the children under the SP Kids at Heart programme. These items include educational tools, books and toys. 5

THE STRAITS TIMES BRANDED CONTENT He connects the nation to Singapore’s electricity grid From the NCCS building to the MCE tunnel, he and his team at SP Group power up new developments across the country Mr Abdul Latiff Muhamed Abdullah is the Principal Technical Officer involved in providing electricity connection for key infrastructural projects such as the Marina Coastal Expressway and the National Cancer Centre Singapore's new building. PHOTO: SP GROUP PUBLISHED JAN 6, 2023, 4:00 AM SGT Most of us can’t imagine a world without power. It lights up streets, warms our showers and charges our digital devices. It is also crucial to sustaining life, as SP Group (SP) Principal Technical Officer Abdul Latiff Muhamed Abdullah would tell you. The SP employee still remembers his heart swelling with pride when he switched on the power for the National Cancer Centre Singapore’s (NCCS) new building, which began operations in December 2022. Located in Singapore General Hospital’s campus, the new building is four times larger than the old one and is able to handle 200,000 patient visits a year. The grid powers the centre’s lifesaving medical equipment that the patients need for their cancer treatment. “I feel a sense of happiness and fulfilment each time I pass by the building, having been part of the team to lay the power cables and the privilege of switching the lights on for the first time,” says Mr Abdul Latiff. The 38-year-old oversees the commissioning of new substations, which connect new properties to the electricity grid maintained by SP. He is part of a team that links 1.6 million commercial, industrial and residential customers to SP’s grid. From hospitals to HDB flats and factories, Mr Latiff has commissioned them all in his 14- year career with SP. Get tips to grow your investments and career in weekly newsletter Enter your e-mail Sign up By signing up, you agree to our Privacy Policy and Terms and Conditions. Keeping the electricity flowing Last year, customers experienced a record low average of 6.6 seconds of electricity interruption, one of the lowest in the world. A typical day for Mr Abdul Latiff involves careful planning and managing the deployment of resources. “For areas with critical power dependency, such as data centres and hospitals, we need to be on high alert to respond to unexpected situations efficiently,” he says. As new projects come on stream, Mr Abdul Latiff and his team also take charge of linking up new substations to the grid through cable connections. Excavation is typically involved, which can be a tricky situation for the team. For instance, if the excavation takes place near the entrance of a hospital, the team has to make provisions for ambulances and other emergency vehicles to enter swiftly, while ensuring safety for his team and the successful connection of substations. “If we close one lane of the road for excavation, the ambulance may take a few more minutes than usual to enter the hospital. It could be a matter of life and death for emergency cases,” explains Mr Abdul Latiff. “These are critical details that I have to consider in minimising impact,” he adds. As new projects come on stream, Mr Abdul Latiff and his team commission new substations, integrating them into the grid. PHOTO: SP GROUP Safety is always paramount, even in the race against time Mr Abdul Latiff has had to work within some extremely tight deadlines, without compromising on safety and quality. His most challenging projects include powering the whole of the Marina Coastal Expressway (MCE), as well as setting up additional workers’ dormitories that were used as quarantine facilities when Singapore responded to the Covid-19 outbreak in 2020. For the latter, with close coordination from multiple agencies and clients to expedite infrastructural works, he managed to set up power in two weeks, instead of the usual 10 weeks a similar-sized project would take. Till today, he counts those two projects as some of his most memorable moments. “I started my career at SP from the ground up as a technician, working my way up to become a principal technical officer and learning as I go. Leading a team of technicians and technical officers to power through different challenges has been truly fulfilling,” says Mr Abdul Latiff. “The experience I’ve gained is something that money can’t buy,” he adds. Upskilling for the integration of renewable energy Beyond its role as the national grid operator, SP Group actively pursues sustainability initiatives as a key part of Singapore’s climate strategy. Its climate initiatives include a nationwide electric vehicle (EV) charging network, deploying renewable energy generation, and smart electricity metering to monitor and reduce usage. Mr Abdul Latiff, who graduated from Ngee Ann Polytechnic with an electrical engineering diploma in 2010, is now pursuing an electrical power engineering degree at the Singapore Institute of Technology, sponsored by SP. The modules cover topics including sustainable generation, renewable energy, smart grids, as well as electric vehicles and charging infrastructure so as to prepare the power sector workforce to meet the growing demand for cleaner, more sustainable energy options. The Tengah project is an example of SP’s clean energy efforts. It operates large-scale solar panel systems to power the Tengah HDB estate (including some public areas like the community centre), contributing to Singapore’s goal of achieving two gigawatt-peak solar capacity by 2030. The solar panels, coupled with other sources of renewable energy, will power centralised cooling, a climate-friendly home cooling option that Tengah residents can subscribe to. Based on energy savings of 5,178MWh for Tengah, the solar power project will reduce 2,115 tonnes of carbon emissions, equivalent to carbon absorbed by 105,757 trees for one year. SP is deploying both conventional and vertical solar panels (known as building-integrated photovoltaics, or BIPVs) in Tengah. When fully developed, Tengah will have one of the largest aggregated installations of BIPVs in Singapore. Mr Abdul Latiff and his team played a crucial role in the planning stages prior to connecting Tengah’s solar panels to the grid, ensuring that these panels deliver power optimally. Another emerging trend is the adoption of electric vehicles (EV). SP currently operates Singapore’s largest EV charging network, with 658 charging points across close to 160 locations. SP aims to scale up charging facilities at residential, commercial and industrial locations in tandem with the Singapore Green Plan 2030. Mr Abdul Latiff, who is upskilling his technical know-how, is already taking necessary steps to keep pace with emerging energy demands, such as the one needed to support Singapore’s electrification goals. Together with employees such as Mr Abdul Latiff, SP is evolving to support more complex power systems, designed to incorporate diverse sources of cleaner energy. Join ST's Telegram channel and get the latest breaking news delivered to you. � E-paper � Facebook � Instagram � Twitter � LinkedIn � Podcasts � RSS Feed � Telegram � Youtube � TikTok • SINGAPORE • ASIA • WORLD • OPINION • LIFE • TECH • SPORT • VIDEOS • PODCASTS • MULTIMEDIA • BUSINESS About Us Terms & Conditions Privacy Policy Need help? Reach us here. Advertise with us � Sign up for our daily newsletter Enter your e-mail Sign up More newsletters By registering, you agree to our T&C and Privacy Policy. MCI (P) 076/10/2022, MCI (P) 077/10/2022. Published by SPH Media Limited, Co. Regn. No. 202120748H. Copyright © 2023 SPH Media Limited. All rights reserved.

2026 Course Code Duration (hr) Course Fee (1) Course Fee (after Funding) Course Details and ^ PDU (5) Registration JANUARY Course Dates Course Title Su Mo Tu We Th Fr Sa 8 Jan ENO51 Distribution Switchboard Maintenance for Commercial and Industrial Low Voltage Installation 7 $900 N.A. 7 Click here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 15 Jan GRG02 Gas Market Structure and Gas Network Code 7 $800 N.A. 6 Click here 18 19 20 21 22 23 24 19 - 23 Jan EPG12 Power Plant Operations and Performance + 35 $3,500 $1,750 29 Click here 25 26 27 28 29 30 31 26 - 28 Jan ECL05 High Voltage Cable Jointing Techniques 21 $3,250 N.A. 19 Click here FEBRUARY Su Mo Tu We Th Fr Sa 12 - 13 Jan Assmt: 15, 16, 19 Jan ENO66 High Voltage Switching on Distribution Network 12.5 $1,650 N.A. Pending Click here 27 - 28 Jan ESG06 Design, Installation and Testing of Electrical Switchboard and Supply Turn-On 14 $1,600 N.A. 13 Click here 28 Jan EFD02 Essential Test Instruments for Low Voltage 7 $800 N.A. 6 Click here 1 2 3 4 5 6 7 2 Feb ~ 15 Apr ECL16 Distribution High Voltage Cable Jointing Proficiency 121 $13,000 $6,500 93 Click here 8 9 10 11 12 13 14 3 - 4 Feb EPG13 Managing Multiple Malfunctions in Power Plants +# 14 $1,400 $700 12 Click here 15 16 17 18 19 20 21 5 - 6 Feb EPG14 Best Practices for Power Plant Optimisation +# 14 $1,400 $700 13 Click here 22 23 24 25 26 27 28 4 - 5 Feb ERG01_T2 SS638 Code of Practice for Electrical Installations 14 $700 $350 13 Click here MARCH Su Mo Tu We Th Fr Sa 1 2 3 4 5 6 7 2 - 3 Mar ERG05 Lightning and Lightning Protection 14 $700 $350 13 Click here 8 9 10 11 12 13 14 9 - 13 Mar EPG11 Power Plant Operations and Process Controls + 35 $3,500 $1,750 29 Click here 15 16 17 18 19 20 21 10 Mar ERG06 Electrical Earthing Principles and Practices 7 $350 $175 6 Click here 22 23 24 25 26 27 28 29 30 31 All of our courses are conducted face-to-face *To be confirmed, please register your interest on our training portal + Courses conducted using the Centralised Power Plant Simulator # Courses EPG13 and EPG14 are part of the Advanced Certificate in Power Plant Operations and Performance and both courses must be taken together, following the training dates stated in this training calendar ^ Effective from Jan 2026, there will be changes to SSG course fee grants for SIPG courses. Refer to our SIPG training portal for further details. Important Notes: (1) Course fees are subject to prevailing GST. (2) Only Singapore Citizens, Permanent Residents & Long-Term Visit Pass Plus (LTVP+) Holders are eligible for Course Fee Funding (if any). (3) Funding grant is subject to funding agency's approval. (4) SkillsFuture Mid-Career Enhanced Subsidy only applicable for Singapore Citizens 40 years old and above. (5) PDU: Professional Development Unit awarded by Professional Engineers Board; PEB reserves the right to reject or adjust the PDUs awarded for each run. (6) Minimim class size is required to be met to start the class. Updated: 6 Jan 2026

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Planning for Singapore’s Long-Term Network Reliability RELIABILITY When completed by 2019, the underground transmission cable tunnel project will play an integral part of SP Group’s long-term plan to secure reliable and efficient electricity supply for Singapore. It will enable SP to plan and anticipate future network requirements. It will also allow us to install, repair and replace aging assets, and upgrade our network efficiently, with minimal inconvenience to the public. Constructions on this project started in 2012. Comprising three underground tunnels spanning 40km around Singapore, the tunnels were constructed at a depth of 60 meters below ground (the “height” of a 20-storey building) to minimise the congestion of underground utility services. These are the deepest tunnels to be ever constructed in Singapore, and will house 1,200km of extra-high voltage cables. The tunnels consist of: The North-South Tunnel – 18.5km tunnel from Gambas to May Road The East-West Tunnel – 16.5km tunnel from Ayer Rajah to Paya Lebar The Jurong Island-Pioneer Tunnels – 5km tunnel from Benoi to Jurong Island Built to last 120 years, the tunnels will allow Singapore to be equipped with optimal electricity supply infrastructure for the future and ensure that the nation will continue to have one of the best performing electricity networks in the world. — 26 June 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS CABLE TUNNELFUTURE READYRELIABILITY YOU MIGHT BE INTERESTED TO READ Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks

THE STRAITS TIMES BRANDED CONTENT ‘A good engineer likes to be challenged’: Mentor’s tough assignments sharpen skills of next generation Crucial technical knowledge to safeguard the nation’s power grid is passed down under a mentorship programme by SP Group SP Group's mentorship programme allows engineering veterans such as Mr Chua Khim Mong (top) to share their wealth of knowledge with the next generation of talent like Mr Chung Der Chyuan. PHOTO: SP GROUP PUBLISHED AUG 28, 2023, 4:00 AM SGT On any given day, Mr Chua Khim Mong would pose a hypothetical engineering problem in a group chat, challenging his team of technical officers and technicians to solve it. Mr Chua also leads weekly learning sessions and routinely assigns reading lists. No, Mr Chua is not a teacher – the 57-year-old is a senior principal engineer at SP Group. While his day job is to make sure Singapore’s national grid runs efficiently and seamlessly, he is also known as a no-nonsense mentor with close to 40 years of experience in the field. Mr Chung Der Chyuan, a principal engineer with SP Group and one of Mr Chua’s mentees, says that he has benefitted from the mentorship programme. “Mr Chua is very approachable and straightforward. He will explain his view and then let me figure out the details while keeping a watchful eye,” he shares. Today, both mentor and mentee collaborate to share their knowledge with colleagues, such as writing articles as part of a technical experts forum. Unseen heroes who pre-empt problems Mr Chua and his team are known as protection engineers and play an essential part in keeping Singapore’s lights on. Thanks to their work of monitoring and troubleshooting over 12,000 substations and 28,000 kilometres of electricity cables located across the island, Singapore’s ubiquitous power grid is world-leading in its reliability. While SP Group has monitoring equipment and technology that automatically adjust and reroute power across the grid to address anomalies, engineers remain crucial in fine-tuning systems and analysing faults. “With more than 50,000 protective relays, we look out for problems that can occur when there are firmware or hardware revisions in the relay equipment,” explains Mr Chua. Maintaining such a complex yet well-functioning national grid is no small feat, requiring depth and breadth in engineering knowledge and skills. To ensure such know-how, accumulated through decades of experience, is preserved and passed down to the younger engineers, SP Group has implemented the Technical Expert Scheme, which is an in-house mentorship programme designed to ensure the continuity of in-depth industry knowledge. A “living manual” with 40 years of experience Mr Chua first joined the Public Utilities Board, the precursor to SP Group, nearly four decades ago when he was 19 years old. Starting out as an assistant technician, he helped engineers who were more senior than him carry out relay testing and maintenance. Having risen through the ranks from a technician to a senior engineer, Mr Chua is well-placed to mentor his junior team members, guiding them through difficult situations they may face in the course of their work. “When I was a junior technician, our manager assigned a senior engineer to share with me and explain protection systems: the characteristics of a good protection system and how to set up relays. The presentation really changed my understanding of electrical engineering.” With nearly four decades of experience under his belt, Mr Chua believes tough assignments can help his mentees stretch their capabilities and grow in their careers. PHOTO: SP GROUP Now, Mr Chua places a similar emphasis on educating and motivating his junior colleagues. On his approach to skills upgrading, he says, “A good engineer likes to be challenged. I would give my engineers tough assignments to push them in sharpening their skills, and encourage them to keep working on solving the problem rather than walk away.” “Many of my officers have expressed interest in pursuing a degree course. This is something that I am very, very proud of because it shows a deep culture of wanting to upgrade themselves,” shares Mr Chua, who himself completed an engineering degree under a scholarship from his organisation in 1995. This is also testimony to his efforts of encouraging a team learning culture. To officers who want to attain additional qualifications, he reminds them, “Revise your maths because it is the hardest part of the course. After all, maths is a big part of an engineer’s job.” Mr Chua recounts one instance where he patiently allowed a junior team member to present his findings in a sharing session even though he had already spotted a miscalculation. “Rather than correcting him at the start, I want him to learn from his mistake and share the learning with his peers. “We remember and learn better through our mistakes,” Mr Chua explains. Often, his mentees would come to him for advice when they encounter complex situations on the job. “Most of the time, I already have the answer to their question. But I would send them off to come up with their proposed hypothesis and test method. This way, we can have two-way discussions and uncover new insights which can be applied in other situations,” he adds. He would also assign engineers technical papers to read so that they keep up with the latest trends and developments, before hearing their views on potential applications. Mr Chua pays close attention to the work of his juniors and always welcomes questions. “I tell them to never be afraid of asking seemingly silly questions. The most valuable lessons are learned from questioning and probing,” shares Mr Chua. In the spirit of learning from one another, Mr Chua has implemented surprise tests and weekly sharing sessions. “Once a week, we are all in the office to share interesting experiences or findings. Even the simplest finding or experience can be valuable to another. Everyone can benefit, including myself, regardless of rank or age.” “At the end of the day, the goal is to solve engineering problems more efficiently. But when possible, I will let my technical officers or engineers do things the hard way so that they get to learn more from the problem-solving process,” adds Mr Chua. As Singapore seeks to transition to a low-carbon future and tackle climate change, Singapore’s grid will be upgraded with new technologies to provide for developments like electric vehicle charging and more extensive deployment of solar panels. Technical experts like Mr Chua are key in helping the next generation of talent to keep abreast of change and new opportunities, and hone relevant skills and expertise. Join ST's WhatsApp Channel and get the latest news and must-reads. � E-paper � Facebook � Instagram � Twitter � LinkedIn � Podcasts � RSS Feed � Telegram � Youtube � TikTok • SINGAPORE • ASIA • WORLD • OPINION • LIFE • TECH • SPORT • VIDEOS • PODCASTS • MULTIMEDIA • BUSINESS About Us Terms & Conditions Need help? Reach us here. Advertise with us Privacy Policy � Sign up for our daily newsletter Enter your e-mail Sign up More newsletters By registering, you agree to our T&C and Privacy Policy. MCI (P) 076/10/2022, MCI (P) 077/10/2022. Published by SPH Media Limited, Co. Regn. No. 202120748H. Copyright © 2023 SPH Media Limited. All rights reserved.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP.

News Release PUB the first government agency to participate in demand response programme; partners SP Group to bolster grid resilience Latest in a series of sustainable initiatives by PUB to manage energy needs and meet growing water demand   Singapore, 6 April 2023 – National Water Agency PUB today announced a partnership with SP Group (SP) to participate in the Energy Market Authority (EMA)’s Demand Response (DR) and Interruptible Load (IL) programmes1 , making it the first government agency to do so. As a participant, PUB commits to voluntarily reduce its energy use or temporarily shift electricity usage during periods of peak usage, or when supply from renewable energy sources is intermittent. This will help balance electricity demand and supply on the national power grid at critical times, while facilitating the integration of more renewables. Mr Goh Si Hou, Chief Executive, PUB, said: “As Singapore’s national water agency, sustainability has been central to our mission. PUB is actively leveraging technological innovation and process redesign to raise the energy efficiency of our operations. We are improving treatment processes to reduce energy intake and enhance energy recovery, while drawing on renewable energy by deploying floating solar farms on our reservoirs. This is especially important as we will increasingly tap on energy-intensive sources like NEWater and desalination to meet future growth in water demand.”  “Coming onboard the Demand Response and Interruptible Load programmes is thus in line with our sustainability efforts. It will provide PUB with greater flexibility in managing energy demand, and allow us to achieve cost savings. At the same time, our participation will support the national effort for energy resilience, and bring system-level benefits to all users.” PUB signed a Memorandum of Understanding (MOU) with SP on 5 April 2023. Under the MOU, SP will act as the DR aggregator and onboard PUB’s identified electricity load operations onto its system and participate in both the DR/IL programmes on its behalf. An electricity load curtailment is required to balance the national grid when energy demand is at its peak or when electricity supply dips. When that happens, SP will combine loads from its Marina Bay district cooling ice thermal energy storage systems and its partners and make them available for demand response reduction or interruption, thus acting as an intermediary for partners including PUB. SP will also provide PUB with regular market reports, share technical know-how and work with PUB in meeting load curtailment targets. For a start, PUB has identified the Marina Raw Water Pumping Station, located at Kallang Basin, to be the contributing facility for both programmes. The pumping station is used to transfer raw water from Marina Reservoir to Upper Peirce Reservoir and has flexibility to adjust non-time critical operations when required to manage or reduce electricity usage. Mr Stanley Huang, Group CEO, SP Group, said: “SP Group is well positioned to be Singapore’s biggest DR aggregator, building on our experience in electricity load curtailment through our district cooling operations and now, bringing onboard industry partners like PUB. This unlocks the potential of DR in electricity-intensive facilities here, paving the way for more collaborations that will strengthen the resilience of the nation’s grid through sustainable energy initiatives.” Mr Ngiam Shih Chun, Chief Executive of EMA, said: “We welcome the PUB-SP Group collaboration and their participation in our Demand Response and Interruptible Load programmes. As we transform our energy sector to be more sustainable, it is also important that consumers are empowered to optimise and reduce their electricity consumption, in exchange for a share of the system-wide benefits. We encourage more consumers to come onboard the programmes and enjoy these benefits.” EMA and SP had earlier announced a pilot ice thermal Energy Storage System (ESS) at the George Street substation which will be operational in 2026. The total load curtailment capacity from PUB and George Street substation operations, together with SP’s ice thermal ESS that supports the world’s largest underground district cooling operations at Marina Bay, is equivalent to the daily energy consumption of 10,000 four-room HDB flats. SP has been an active participant in the IL and DR programmes since 2016, with the capability to facilitate electricity load curtailment for partners like PUB when required.   About PUB, Singapore’s National Water Agency PUB is a statutory board under the Ministry of Sustainability and the Environment (MSE). It is the national water agency, which manages Singapore’s water supply, water catchment, and used water in an integrated way. From April 2020, PUB also took on the responsibility of protecting Singapore’s coastline from sea-level rise as the national coastal protection agency. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). PUB leads and coordinates whole-of-government efforts to protect Singapore from the threat of rising seas and the holistic management of inland and coastal flood risks. PUB calls on everyone to play a part in conserving water, in keeping our waterways clean, and in caring for Singapore’s precious water resources. If we all do our little bit, there will be enough water for all our needs – for commerce and industry, for living, for life. Find out more about us: Like us at www.facebook.com/PUBsg Follow us on www.instagram.com/PUBsingapore, www.twitter.com/PUBsingapore and https://www.tiktok.com/@pub.singapore Subscribe to our channel at www.youtube.com/sgPUB Visit our website at www.pub.gov.sg Editor’s Note: Please use PUB, Singapore's National Water Agency or National water agency PUB in your report, and the acronym PUB subsequently after the first mention. About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, as well as sustainable energy solutions in Singapore, China, Thailand and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast-charging stations and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at spgrp.sg/facebook, LinkedIn at spgrp.sg/linkedin and Instagram at spgrp.sg/instagram.