SP Group’s role in electricity industry As published in Straits Times Forum Letter (29 Sept 2018) We thank readers for their letters and the queries they raised (How are new retailers able to offer better prices than SP Group? by Mr Max Leong; Maintaining cost savings tough in the long term by Mr Goh Boon Kai and Many concerns over changes in power market by Mr Ong Soon Yam for their letters, all on Sept 25). SP Group operates and maintains the electricity grid and provides market support services such as billing and meter reading. Under the regulated tariff set by the Energy Market Authority (EMA) for the period of July 1 to Sept 30, SP Group is paid 5.71 cents per kWh (SP Component) for the above services, out of 23.65 cents per kWh paid by residential consumers. The remaining tariff components go to the generation companies, Energy Market Company for market administration, and EMA for power system operator costs. Under the Open Electricity Market (OEM), consumers will be able to buy electricity from retailers, at the retail electricity price, instead of buying under the tariff set by the EMA. The electricity price offered by retailers will also include the SP Component. Whether consumers buy electricity under tariff, or through a retailer, the SP Component collected from consumers is the same. It is regulated by the EMA, and has been stable the past 10 years, even as the electricity tariff fluctuated. Chuah Kee Heng Managing Director SP Services Jan-08 Apr-08 Jul-08 Oct-08 Jan-09 Apr-09 Jul-09 Oct-09 Jan-10 Apr-10 Jul-10 Oct-10 Jan-11 Apr-11 Jul-11 Oct-11 Jan-12 Apr-12 Jul-12 Oct-12 Jan-13 Apr-13 Jul-13 Oct-13 Jan-14 Apr-14 Jul-14 Oct-14 Jan-15 Apr-15 Jul-15 Oct-15 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Reference Low Tension Electricity Tariff for Residential Customers 35 30 25 20 15 10 5 0 Grid Charge MSS Fee Market Admin & PSO Energy Cost Q3 2018 TARIFF (July – September) Market Admin & Power System Operator Fee to EMA (No change) 0.05¢/kWh (<1%) Market Support Services Fee to SP Group (No change) 0.40¢/kWh (1. to7%) Network Costs to SP Group (No change) 5.31¢/kWh (22.5%) Energy Costs to electricity generation companies (Increase by 1.50¢/kWh compared to previous quarter) 17.89¢/kWh (75.6%)

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Developing Singapore’s First Smart Energy Town in Tengah SUSTAINABILITY Mr Goh Chee Kiong, Head, Strategic Development, SP Group (extreme right) and Dr Johnny Wong, Group Director, Building Research Institute Singapore, HDB (extreme left) signing the MOU to jointly study the development of Singapore’s first smart energy town in Tengah. The signing was witnessed by National Development and Second Finance Minister, Mr Lawrence Wong (centre) together with Mr Wong Kim Yin, Group CEO, SP Group (second from right) and Dr Cheong Koon Hean, CEO, HDB (second from left) SP Group (SP) and the Housing & Development Board (HDB) will collaborate on an integrated energy masterplan to develop Singapore’s first smart energy town at Tengah. SP and HDB signed the memorandum of understanding on 10 July 2018 at the World Cities Summit 2018, witnessed by Minister for National Development and Second Minister for Finance Mr Lawrence Wong. The masterplan integrates a wide range of energy solutions to help Tengah residents save energy and cost. These include Singapore’s first residential district cooling solution, solar energy, electric vehicle charging points and batteries as a smart energy enabler. SP will develop an integrative software layer called the Smart Energy Concierge, that will integrate the various energy solutions in a coordinated manner to generate efficiencies and energy savings. Enabled by artificial intelligence (AI), it will utilise smart controls, sensors and algorithms to provide the town council and residents with greater insights into managing their energy consumption and creating more savings. — 12 July 2018 TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

Comparison between existing and new Pay-As-You-Use (PAYU) Electricity Meter Meter Type Existing PAYU Meter Credit balance and meter reading is shown on the meter display New PAYU Meter Credit balance and meter reading is shown on the meter display. Users can view the credit balance and electricity consumption via the SP Utilities mobile app, which can be downloaded from the App Store (iPhone users) or Play Store (Android mobile users). Top-up Token A key is required for top-ups A card is required for top-ups Credit Upload Credit top-up needs to be manually uploaded by inserting the key into the PAYU meter Credit top-up will be automatically updated to the PAYU account and meter SMS Alert No SMS alert available SMS alerts will be provided for transactions performed on PAYU account Emergency Credit An emergency credit of $3 is available upon manual activation using the key when credit balance becomes $0. Emergency credit of $5 will be automatically activated when credit balance becomes $0. Supply Disconnection Electricity supply will be automatically disconnected when the emergency credit is used up. Supply Reconnection a. User will need to perform a topup. b. After a top-up is done, user will need to insert the key into the PAYU meter for electricity supply reconnection. a. User will need to perform a topup. b. After a top-up is done, user will receive an SMS alert indicating that the PAYU meter is ready for electricity supply reconnection. c. Thereafter, user will need to press and hold the button (circled in red) on the meter for 5 seconds for electricity supply reconnection. Top-up Locations Any Post Office or SP Group Customer Service Centre Any 7-Eleven store (where most stores operate 24 hours) or SP Group Customer Service Centre

Consumption_Gas Average consumption of Gas (kWh) Premises Types Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 HDB 1-Room 35 35 34 35 34 34 39 36 39 35 36 31 HDB 2-Room 36 36 34 35 35 35 37 35 38 37 36 33 HDB 3-Room 51 51 49 50 49 49 51 49 52 50 50 47 HDB 4-Room 62 63 61 62 60 60 63 62 65 62 62 58 HDB 5-Room 69 70 68 69 66 65 70 70 72 68 68 64 HDB Executive 72 74 72 73 69 68 75 74 77 73 72 69 Apartment 82 86 88 88 85 84 92 93 95 87 84 76 Terrace 98 105 107 108 108 99 108 107 107 103 105 96 Semi-Detached 115 120 117 120 117 115 124 121 123 117 120 116 Bungalow 185 198 206 202 179 195 192 202 205 195 186 188

FORM Completion Certificate for Modification of Electrical Installation To: SP Group 2 Kallang Sector Singapore 349277 Attn: SP Services MODIFICATION TO ELECTRICAL INSTALLATION AT ____________________________________________________ ________________________________________________________________________________________ (Address of installation) MSSL Account No.: _______________________ in the name of : __________________________________________________________________________ I, ______________________________ certify that the modification to the above-mentioned electrical installation has been inspected and tested by me in accordance with Singapore Standard CP5: Code of Practice for Electrical Installations, and that to the best of my knowledge and belief the modification summarized below complies with the said Singapore Standard CP5 and the relevant Regulations. Description Lighting points Quantity ____________________ 13 Amp socket outlets ____________________ 15 Amp socket outlets ____________________ Heater Isolator Others (please specify) ____________________ ____________________ ____________________ The said modification has been connected to the supply of electricity on _________________. The existing supply line is adequate for the after diversity maximum demand of the above-mentioned electrical installation. 2. I append below the result of my inspection and test: Incoming supply : PowerGrid Network / Third party electrical installation MCB / Cutout size : _________________ Amp Revenue meter no : _________________ RCCB rating : _________________ Amp/30mA sensitivity Phase to Phase insulation : _________________ Mohm Phase to Earth insulation : _________________ Mohm Neutral to Earth insulation : _________________ Mohm RCCB test satisfactory : Yes/No Polarity check satisfactory : Earth fault loop impedance : Yes/No _________________ ohm Date of inspection/ test : _________________ ________________________________________ __________________ ___________________ Name & Signature of Licensed Electrical Worker Licence No. Date cc Consumer REF: E(EI)Reg7(1) 2104008

3/2/2021 SP acquires Engie's 40% stake in Sino-French Energy Services in China, Companies & Markets News & Top Stories - The Straits Times THE STRAITS TIMES SP acquires Engie's 40% stake in Sino-French Energy Services in China Sharon See PUBLISHED JAN 20, 2021, 11:33 PM SGT SINGAPORE (THE BUSINESS TIMES) - SP Group has acquired Engie's stake in Sino- French Energy Services (SFES) in Chongqing for an undisclosed sum, the company said on Wednesday evening. Under the agreement, SP is acquiring Engie's 40-per-cent stake in the company, making this the group's first acquisition of energy assets in China, it said in a statement. Stanley Huang, SP's group chief executive, said: "The acquisition of Engie's stake in SFES strengthens SP Group's district cooling and heating presence in Chongqing and expands its capabilities into combined cooling, heating and power offerings for the hospital segment." He added that SP, together with Chongqing Gas Group, will continue to play a key role in supporting the hospitals to become more energy-efficient in combined cooling heating and power, while growing its market share. Besides Chongqing, SP also detailed its new partnerships and collaborations in Shanghai and Guangzhou. The group inked an agreement with the Sino-Singapore Guangzhou Knowledge City (GKC) in August 2020 to develop district cooling and heating solutions for Knowledge Tower in the city. https://www.straitstimes.com/business/companies-markets/sp-acquires-engies-40-stake-in-sino-french-energy-services-in-china 3/2/2021 SP acquires Engie's 40% stake in Sino-French Energy Services in China, Companies & Markets News & Top Stories - The Straits Times It also signed a memorandum of understanding with State Grid Shanghai Energy Services in October to study the feasibility of jointly developing and investing in integrated-energy projects to bring sustainable-energy solutions to customers in Shanghai. MORE ON THIS TOPIC Hyundai and SP group to expand Singapore's electric vehicle charging infrastructure CapitaLand, SP Group and Sembcorp to explore green data centres https://www.straitstimes.com/business/companies-markets/sp-acquires-engies-40-stake-in-sino-french-energy-services-in-china

Ekonomi & Kerja Akses Percuma SP Group menang tender pertama projek pendinginan daerah di Thailand � � SP Group Electric Car Sep 26, 2023 | 04:05 PM Dapatkan artikel ini untuk diterbitkan semula TENAGA BIJAK: SP Group dan Banpu Next berkata projek itu akan membantu pusat kompleks pemerintah di Bangkok menjimat sekitar $1.6 juta dalam kos elektrik se ap tahun. - Foto SP GROUP Satu usaha sama antara syarikat elektrik dan gas milik negara, SP Group, dengan syarikat penyedia penyelesaian tenaga bijak Thailand, Banpu Next, telah memenangi satu tender untuk mereka bentuk, membina, memiliki dan mengendali sebuah sistem pendinginan daerah di Bangkok. Projek di Pusat Kompleks Kerajaan Zone C di bandar itu menandakan projek pendinginan daerah pertama oleh SP Group di Thailand. Ia akan siap pada tahun depan, lapor The Business Times. Sistem pendinginan daerah itu akan mengendali kapasi pendinginan sehingga 14,000 tan bagi pusat kompleks itu yang mempunyai keluasan lantai kasar (GFA) 660,000 meter persegi. SP Group dan Banpu Next pada Isnin berkata projek itu akan membolehkan pusat kompleks berkenaan menjimatkan sekitar $1.6 juta dalam kos elektrik setahun. Ia juga akan membantu pusat kompleks itu menjimatkan tenaga sebanyak 20 peratus dan mengurangkan pengeluaran sehingga 3,000 tan, se ap tahun. “Ini sama dengan meniadakan sekitar 20,000 kereta enjin pembakaran dalaman (ICE) daripada jalan raya secara terkumpul sepanjang tempoh kontrak selama 20 tahun,” kata kedua-dua syarikat itu. Tender tersebut diberikan oleh Dhanarak Asset Development, sebuah anak syarikat milik penuh Kementerian Kewangan Thailand. Kedua-dua syarikat itu menambah usaha sama mereka akan menyediakan air dingin yang cekap tenaga dan mampu dihasilkan kepada rangkaian bangunan dalam komplek tersebut menerusi sistem pendinginan itu, dan memasang sebuah stesen pengecas kenderaan elektrik Uji pengetahuan anda dalam bahasa Melayu (EV) di fasili itu. Teka Kata

Consumption_Water Average consumption of Water (CuM) Premises Types Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 HDB 1-Room 7.9 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 7.7 7.5 HDB 2-Room 9.5 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 8.7 8.7 HDB 3-Room 12.4 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 11.5 11.6 HDB 4-Room 15.5 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 14.7 14.6 HDB 5-Room 16.8 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 16.0 15.6 HDB Executive 18.9 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 17.7 17.7 Apartment 13.3 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 12.7 12.5 Terrace 25.9 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 24.1 24.7 Semi-Detached 31.5 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 28.3 30.0 Bungalow 48.5 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4 42.1 49.6

Consumption_Water Average consumption of Water (CuM) Premises Types Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 HDB 1-Room 8.0 8.0 8.0 7.8 7.8 8.0 8.3 8.4 8.1 7.7 7.5 8.1 HDB 2-Room 9.5 9.5 9.6 9.3 9.3 9.3 9.7 10.0 9.5 8.7 8.7 9.4 HDB 3-Room 12.4 12.4 12.3 12.0 12.0 12.2 12.8 12.9 12.0 11.5 11.6 12.4 HDB 4-Room 15.7 15.7 15.5 15.1 15.0 15.5 16.2 16.3 15.3 14.7 14.6 15.6 HDB 5-Room 17.1 17.1 16.9 16.4 16.1 16.7 17.8 17.7 16.7 16.0 15.6 16.9 HDB Executive 19.0 19.2 18.8 18.1 18.1 18.8 19.9 19.7 18.6 17.7 17.7 18.8 Apartment 13.7 13.9 13.7 13.1 12.8 13.1 14.4 14.3 13.2 12.7 12.5 13.1 Terrace 26.0 26.5 26.5 25.2 24.3 25.8 28.0 28.4 24.2 24.1 24.7 25.7 Semi-Detached 31.6 32.9 31.9 30.4 30.0 30.7 34.9 34.6 30.2 28.3 30.0 31.5 Bungalow 51.7 54.8 54.2 48.6 49.4 46.3 59.5 58.1 50.4 42.1 49.6 48.1

Media Advisory Recruitment Scam Singapore, 24 August 2018 – SP Group has been alerted to cases of fraudulent recruiters claiming to be our Human Resource officers. Scammers would contact prospective applicants, conduct interviews over online channels, and thereafter offer them fake jobs at SP Group. To our knowledge, the scammers largely target recipients outside Singapore. Please be aware of unsolicited contact offering jobs, whether by phone, email or other channels. Verify the source of such communication before revealing personal information or providing consent of any kind.

SP Group partners Chengdu district government to develop smart eco-district � TUE, JUL 13, 2021 - 6:46 PM JANICE HENG � janiceh@sph.com.sg � @JaniceHengBT JANICE HENG � janiceh@sph.com.sg � @JaniceHengBT Artist's impression of the International Urban Design Centre in Wuhou district, Chengdu, China. PHOTO: THREE KINGDOMS THEMED INNOVATION PARK MANAGEMENT COMMITTEE OF WUHOU DISTRICT, CHENGDU SINGAPORE'S national grid operator SP Group is partnering Wuhou district in Chengdu, China, to develop a smart-eco district, with an initial project worth S$110 million, it said in a statement on Tuesday. SP signed two memoranda of understanding (MOUs) with the district government, and was appointed the energy and building solutions partner for International Urban Design Centre (IUDC) in Wuhou. Under the MOUs, SP will be the sustainable-energy solutions partner to the district government, providing smart solutions in line with the city's urban renewal master plan. There is an estimated rejuvenation pipeline of over 630,000 sq m in gross oor area over the next ve years, said SP. In the rst phase of the partnership, SP will design, build, own and operate an integrated energy solution that includes district cooling and heating systems, smart metering, energy management and monitoring for IUDC over the next 25 years, at an estimated total contract value of S$110 million. The IUDC consists of four existing buildings with an estimated gross floor area of 48,000 sq m.

28 June 2013 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2013 1. For the period from 1 Jul to 30 Sep 2013, electricity tariffs will decrease by an average of 2.9%. 2. The tariff reduction is due to lower cost of natural gas used for electricity generation, which fell by 5.1% compared to the previous quarter. 3. The electricity tariff for households will decrease by 2.8% in Q3 2013 from 26.70 to 25.95 cents per kWh. The average monthly electricity bill for families living in fourroom HDB flats will decrease by $3.08 (see Appendix 3 for the average decrease for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The latest tariffs given in Appendix 1 have been approved by the EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 1 REVISION OF ELECTRICITY TARIFFS FROM 1 JULY 2013 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q3 2013 TARIFF Energy Costs 20.68¢/kWh Decreased by 0.75 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N Appendix 3 AVERAGE DECREASE IN MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF REVISION WEF 1 JULY 2013) Types of Premises Average monthly consumption per Customer Average Monthly Bill New Average Bill Average Decrease in Monthly Bill kWh $(a) $(b) $(b-a) % HDB 1 Room 132.21 35.30 34.31 0.99 2.8 HDB 2 Room 189.68 50.64 49.22 1.42 2.8 HDB 3 Room 300.43 80.21 77.96 2.25 2.8 HDB 4 Room 410.23 109.53 106.45 3.08 2.8 HDB 5 Room 479.53 128.03 124.44 3.60 2.8 HDB Executive 577.94 154.31 149.97 4.33 2.8 Apartment 710.03 189.58 184.25 5.33 2.8 Terrace 1,016.80 271.48 263.86 7.63 2.8 Semi-Detached 1,313.17 350.62 340.77 9.85 2.8 Bungalow 2,603.84 695.23 675.70 19.53 2.8 SP Services Ltd 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Tel (65) 6378 8888 www.spservices.com.sg Co. Registration No.: 199504470N