Community Engagement and Relations SUSTAINABILITY REPORT Community Engagement & Relations SP Group recognises that strong community relationships and meaningful societal contributions are integral to our long-term success and corporate purpose. We seek to create shared value by going beyond essential services delivery to support social wellbeing and resilience, particularly for seniors, youth and children from lower income families. We adopt a strategic and long-term approach to community engagement, working closely with stakeholders to ensure our initiatives remain relevant, responsive and aligned with evolving needs.  Where our operations interface directly with communities, such as during infrastructure development and maintenance works, we commit to clear and timely communication, with the objective of minimising disruption to residents, businesses and other stakeholders.  Key Initiatives Celebrating SP30 and SG60 SP marked its 30th year of corporatisation and Singapore’s 60th year of independence with yearlong community outreach initiatives. These were launched at the SP Community Festival, celebrating the spirit of philanthropy and volunteerism. It brought together SP Group’s leadership and employees, alongside community partners, to deepen understanding of community needs. We also reaffirmed our sustained engagement and collaborations with our anchor partner Community Chest Singapore and other social service agencies. At the festival, SP Group announced a three-times matching scheme for all staff donations till end 2025. This resulted in a doubling of staff donations that year compared to the previous year. SP Group also launched SG60 Journeys from the Heart, hosting 600 seniors, youth and children on customised experiential trips to places of interest in Singapore. Accompanied by staff volunteers, known as SP Heart Workers, these journeys on electric buses created memorable outings while underscoring SP’s commitment to sustainable mobility. Leveraging these milestone initiatives, SP Heart Workers clocked 12,000 volunteer hours – a 45% increase from last year. All business units participated in volunteering during the year, with 40% of our employees volunteering at least once. We also delivered 10,000 Power Packs of daily essentials to beneficiaries of different age segments, with items customised for the needs of each segment. Community Chest SP Group’s philanthropic contributions are stewarded through our long-standing partnership with Community Chest, the philanthropy arm of National Council of Social Services. Community Chest channels 100% of donations to critical services delivered by SP’s partner social service agencies. This structured approach enables us to maximise impact by strengthening our partners’ programmes and ensuring resources are directed towards areas of greatest need. TOUCH Community Services In 2026, SP Group committed S$2.1 million over three years to TOUCH Community Services, enabling the formation of the SP CHAMP League. The programme supports over 700 children and youth aged 7 to 17 from lower-income families through mentoring, academic tutoring and structured enrichment activities that strengthen cognitive skills and support social mobility. KidSTART SP Group also continued its partnership with KidSTART through a S$1.1 million donation that ensures the sustained delivery and expansion of the PowerUP Playtime programme. The initiative provides age-segmented toys and learning tools for pre-schoolers from lower-income or vulnerable households, fostering stronger parent-child bonds, joyful learning experiences and positive early childhood development. This brings our total contribution to KidSTART Singapore to S$5.4 million since 2021. Learn more about our other initiatives in our Sustainability Report TAGS SUSTAINABILITY REPORT FY2526 YOU MIGHT BE INTERESTED TO READ Digitalisation Cybersecurity & Data Privacy Business Ethics & Compliance Reliability & Customer Satisfaction

Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enabling green mobility in Tengah SUSTAINABILITY SP Group (SP) is partnering Toyota’s authorised car distributor Borneo Motors Singapore (BMS) on EV sharing and leasing schemes for residents of Tengah. SP and BMS signed an MOU to explore Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enabling green mobility in Tengah SUSTAINABILITY SP Group (SP) is partnering Toyota’s authorised car Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enabling green mobility in Tengah SUSTAINABILITY SP Group (SP) is partnering Toyota’s authorised car SP Group Opens Singapore’s First Smart Energy Town Showcase at MyTengah Experience Centrehttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-Opens-Singapore-s-First-Smart-Energy-Town-Showcase-at-MyTengah-Experience-Centre at Tengah, will be open to the public from 20 October 2020. SP will bring Singapore’s first large-scale residential centralised cooling system to Tengah. Located at the HDB Hub in Toa Payoh, the MyTengah Experience Centre will give future Tengah residents and visitors a first-hand look and feel of living Searchhttps://www.spgroup.com.sg/search?tag=mobility -Capabilities-via-Investment-in-The-Mobility-House Media Release SP Group Boosts Electric Mobility Searchhttps://www.spgroup.com.sg/search?tag=tengah -resources/energy-hub/sustainability/enabling-green-mobility Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Searchhttps://www.spgroup.com.sg [20250226] Berita Harian - First six EV chargers installed in Tengahhttps://www.spgroup.com.sg/dam/jcr:2350da72-6b8b-4590-bdf0-ecd969890d50 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/powering-tengah--singapore-s-first-ai-enabled--eco-friendly--smart-energy-town SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Powering Tengah, Singapore’s First AI-enabled, Eco-friendly, Smart Energy Town SUSTAINABILITY Speakers and moderator at the virtual Ecosperity Conversations on “Sustainable Districts for a Sustainable City”. Photo credits: Temasek How Category: Sustainability [30062022]+Media+Release+-+BMS+and+SP+to+pilot+SG's+first+electric+car+sharing+programme+in+Tengah.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/7aacef70-9cf0-44e6-8484-b84ac03837ec/%5B30062022%5D+Media+Release+-+BMS+and+SP+to+pilot+SG's+first+electric+car+sharing+programme+in+Tengah.pdf?MOD=AJPERES&CVID= News Release BORNEO MOTORS SINGAPORE AND SP GROUP TO PILOT SINGAPORE’S FIRST ELECTRIC CAR-SHARING PROGRAMME IN TENGAH, SINGAPORE’S FIRST INTEGRATED SMART ENERGY TOWN • The partnership aims to accelerate Singapore’s transition to green mobility by increasing awareness on sustainable mobility Borneo Motors Singapore and SP Group to Pilot Singapore’s First Electric Car-Sharing Programme in Tengah, Singapore’s First Integrated Smart Energy Townhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Borneo-Motors-Singapore-and-SP-Group-to-pilot-Singapore-s-first-electric-car-sharing-programme-in-Tengah--Singapore-s-first-integrated-smart-energy-town News Release Borneo Motors Singapore and SP Group to Pilot Singapore’s First Electric Car-Sharing Programme in Tengah, Singapore’s First Integrated Smart Energy Town • The partnership aims to accelerate Singapore's transition to green mobility by increasing awareness on sustainable mobility SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengahhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-launches-Singapore-first-EV-fast-charging-hub-in-a-HDB-carpark Media Release SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah   Eight DC and six AC charging points at Singapore’s first eco-smart town enable quick and convenient charging   Singapore, 16 May 2026 - SP Mobility, part of SP Group (SP), is bringing more high-speed Searchhttps://www.spgroup.com.sg/search?tag=mobility -Capabilities-via-Investment-in-The-Mobility-House Media Release SP Group Boosts Electric Mobility Searchhttps://www.spgroup.com.sg/search?tag=tengah Search Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/enabling-green-mobility-in-tengah SP Energy HubAnnual [20201020] The Straits Times - 1,000 households opt in for Tengah's cool new featurehttps://www.spgroup.com.sg/dam/jcr:fea163a3-bd12-4186-8b21-42be5337b24c ” of Tengah, where some 8,000 Build-To-Order (BTO) flats have been launched so far. Home owners who opt for the energy-efficient system will save around 15 per cent to 20 per cent in upfront costs compared with current market rates, and up to 30 per cent in life cycle costs, energy utilities provider SP 1 2 3 4 5 ..... 15

ASEAN Business Global Enterprise SP Group acquires rooftop solar assets in China The deal will help China avoid 88,000 tonnes of carbon emissions annually. MON, APR 10, 2023 - 02:53 PM SP Group Follow The rooftop solar panels at the Hefei Wahaha Group are one of the 50 industrial sites that were part of the first phrase of the PV assets acquisition. PHOTO: SP GROUP SP Group announced on Monday (Apr 10) that it has acquired up to 150 megawattspeak (MWp) of rooftop photovoltaic (PV) assets from China’s Shanghai Unisun New Energy. In a press release, SP Group – an energy utilities group and sustainable energy solutions provider – said that the solar assets will generate more than 150 gigawatthours (GWh) of green electricity annually. This will help China avoid more than 88,000 tonnes in carbon emissions each year. The 150 MWp of rooftop PV assets are solar panels which convert light to electricity. The two companies have already completed the acquisition of the rst 80 MWp of distributed PV projects for a total equity consideration of S$34 million. These assets are installed at over 50 industrial sites in Fujian, Jiangsu, Zhejiang, and Guangdong, covering the food and beverage, automobile and textiles industries. The transaction for the remaining 70 MWp is likely to be completed by the middle of this year. SP Group said the acquisition is in line with its strategy towards sustainable development and decarbonisation of the industrial sector, reducing energy consumption and carbon footprint of manufacturing facilities. “The acquisition is part of SP Group’s long-term commitment to support China’s clean energy expansion and strengthen our sustainable energy portfolio”, said Michael Zhong, SP Group China managing director. “We look forward to accelerating the green energy transition and sustainable development for industrial parks, districts, and townships across China through deeper partnerships and value-added innovations”. SP Group recently formed alliances with China Southern Network Financial Leasing, CGN International Financial Leasing and CIMC Capital, to jointly invest and develop sustainable energy projects in new energy development, energy storage systems and integrated energy managements. China has pledged to peak carbon emissions by 2030 and achieve carbon neutrality by 2060, as announced by President Xi Jinping in September 2020. According to a report by the International Energy Agency in September 2021, the pace of China’s emissions reductions will be an important factor in global efforts to limit global warming to 1.5 deg C. STAY UPDATED Get the latest on ASEAN and business news Your email address SIGN UP By signing up, you agree to our Privacy policy and Terms and Conditions. Everything you need to know about Global Enterprise and the people behind them. FOLLOW US Powered by E-PAPER BT 12-DAY PRINT ARCHIVE ABOUT US CONTACT US HELP PRIVACY POLICY TERMS & CONDITIONS COOKIE POLICY DATA PROTECTION POLICY SPH MEDIA DIGITAL NEWS MCI (P) 074/10/2022 © 2023 SPH MEDIA LIMITED. REGN NO. 202120748H

B4 | INSIGHT | THE STRAITS TIMES | SATURDAY, MAY 4, 2024 | | SATURDAY, MAY 4, 2024 | THE STRAITS TIMES | INSIGHT | B5 Steps to ensure economy continues humming A wide range of productivity and workforce measures has been taken or mooted for Singapore to adequately address the complex challenges it faces. Helping more to 1join the workforce, and remain for longer Several measures are already in place or set to kick in, with the overarching goal of spurring more Singapore workers to join the workforce and stay in it for longer. These include: RAISING THE RETIREMENT AGE Singapore has been raising the limits as it moves the nation towards a retirement age of 65 and a re-employment age of 70 by 2030. The shift, which was first announced in 2019, will be done in stages. The retirement age is currently 63, and the re-employment age 68, after the first increase in July 2022. The next jump, to ages 64 and 69 is set for July 2026. Population expert Jean Yeung said a higher retirement age will add to numbers in the resident labour force, compensating for the decline in residents aged 20 to 64 in the labour force. The need for a larger nest egg with longer life expectancies, the health benefits of working as an older adult, and the value of those aged 60 to 65 in the labour market provide further impetus to raise the retirement age, she added. Revised Central Provident Fund (CPF) contribution rates and various bonuses under the Majulah Package and the SkillsFuture Level- Up Programme, with SkillsFuture Credit top-ups and a training allowance for select upskilling programmes, are among support measures that have been introduced for mid-career and older workers. One senior worker who intends to continue working, even ahead of the upcoming changes, is Mr Chua Bee Kim, 71. He currently works on prototypes of automation solutions for UOB as a gig worker through the bank’s Gig+U initiative. Mr Chua worked full-time at UOB as a credit approver from age 50 to 69, before retiring in June 2022, and subsequently took up his current gig in January 2023. He said: “The good thing is it allows me to stay connected to UOB, and allows me to further improve my Excel (spreadsheet) skills because there’s always something new that comes up.” His five decades of work experience have given him a front-seat view of Singapore’s productivity growth from its days as a fledgling nation. In the most recent example, he noted that over his full-time employment with UOB from 2004 to 2022, the approval time of complex loans has at least halved as applicant checks became increasingly automated. FLEXIBLE WORKING ARRANGEMENTS Flexible work arrangements are another key move to improve labour participation by tapping those in under-represented segments who might otherwise not be able to join the labour force, such as caregivers. This is one main aim of the Tripartite Guidelines on Flexible Work Arrangement Requests that the work group behind it highlighted in April. Under the guidelines, all employers here must fairly consider formal requests by employees for these arrangements. The work group, which consists of government, employer and labour movement representatives, hopes that the guidelines will increase the share of employers that provide at least one flexi-work arrangement from the 68 per cent recorded in 2023. This comes as the Ministry of Manpower’s (MOM) labour force survey data indicated that housework and caregiving remained common reasons for being outside the labour force, making up 23.8 per cent of this group in 2023. PLATFORM WORK Platform work is another option that could well improve labour force participation, with a model of work beyond regular employment that could appeal to various groups of people. Official data points at a general rise in the number of resident regular platform workers, from 56,000 in 2016 to 70,500 in 2023, though the share of total resident employment they accounted for in 2023 was similar to the pre-Covid-19 years of 2016 to 2019. Those who prefer platform work to their previous occupation, and those who are committed to such work as a good source of income are among two distinct groups of platform workers the Digital Platforms Industry Association (DPIA) identified in an August 2023 survey. The association, which counts major operators Deliveroo, foodpanda and Grab as its members, was set up in 2022 to shape industry practices. DPIA said: “Depending on how platform workers themselves seek to fit platform work into their lives, it is for them to decide if platform work is a form of interim or longerterm employment.” It added that its member operators support the aspirations platform workers have, and help is tailored to workers’ preferences. For instance, those who wish to develop their skills in the hope of moving on to full-time employment can take up educational and upskilling programmes. However, Associate Professor Walter Theseira of the Singapore University of Social Sciences said the effect of platform work on the labour force and productivity – and hence economic growth potential – is mixed. “Platform work can increase labour force participation and options for workers, but can also reduce the quality of jobs.” Prof Theseira, a transport and labour economist, added: “The concern is that platform work, especially for younger workers at the start of their career, as well as midcareer workers who are retrenched, can trap workers. “Specifically, platform work is easy to enter, and (can offer) relatively good take-home pay due to not having benefits or CPF deductions.” CPF payments will be made mandatory for platform workers who are aged below 30 from late 2024. But in 2023, only 7.2 per cent of resident regular primary platform workers – those for whom platform work was their main source of livelihood – were aged below 30. Employers could also reduce their full-time workforce in favour of gig workers to cut costs, reducing the number of available fulltime jobs with solid career progression, Prof Theseira said. The cost to productivity due to workers who could have taken up higher-skilled jobs with more progression being diverted to platform work may outweigh the benefits of any increased labour force participation platform work enables, he added. “It is good to encourage people whom the traditional employment model doesn’t always fit – like caregivers, retirees, persons with disabilities – to work on platforms, but it’s not good if these jobs are taken up instead of regular employment, especially if the worker would prefer regular employment,” he said. In 2023, more than 89 per cent of resident regular primary platform workers MOM polled indicated they were platform workers by choice. Mr Muhammad Ariff, 42, has been a platform deliveryman since 2019, and the gig has been his main livelihood since 2020. Previously a full-time lift engineer, Mr Ariff, who requested that only his first name be used, decided to become a full-time platform worker after his maid left for her home country during the pandemic. This enabled him to care for his three children, aged six to 18. “I was on standby 24 hours a day for my previous work, and there’d be emergency calls for me to resolve things when I was out with my family... it didn’t give me satisfaction because I want to see my kids grow up,” he added. However, as much as the arrangement works for him, he is worried about those fresh out of school or national service committing to full-time platform work for the long haul. “People of our age have already... built up (our) CPF from past employment, probably secured housing, and most things are settled down.” Mr Ariff also said he is considering taking up a data analytics course to prepare for a potential return to full-time work, as such digital skills are applicable to and desirable for a wide range of jobs. STAYING CONNECTED The good thing is it allows me to stay connected to UOB, and allows me to further improve my Excel (spreadsheet) skills because there’s always something new that comes up. ”MR CHUA BEE KIM, 71, on his gig with UOB after retirement. Mr Chua Bee Kim receiving a long-service award in 2016 from Ms Chia Siew Cheng, UOB’s credit head, personal financial services. Mr Chua worked full-time at the bank as a credit approver from 2004 to 2022. He took up his current gig in UOB in January 2023. PHOTO: UOB A workforce of 2local globals and global locals Apart from increasing the options available for workers to ensure greater participation in the resident labour force, Singapore is seeking to create a more complementary foreign workforce that can speed up productivity growth through their talent, all while increasing the size of the overall labour force. The push to provide overseas exposure opportunities to groom Singaporeans for global roles based back here at home is intensifying as well. FOREIGN WORKFORCE MEASURES Labour economist Kelvin Seah said foreign workers may contribute to growth in different ways, depending on their skill levels. For instance, higher-skilled foreigners, like Employment Pass holders, may contribute to growth by bringing innovation. Meanwhile, lower-skilled foreigners, like work permit holders, could contribute by augmenting resident labour in short supply in sectors such as construction. Dr Seah, who is a senior lecturer with the National University of Singapore, said it is possible for easy access to a foreign workforce to undercut the effectiveness or uptake HOBBY, JOB COME TOGETHER I feel it is a real privilege to get to do something that I love for work. ”MR MUHAMMAD SHAMIL ABU BAKAR, 43, who had been a drone hobbyist for three years before he was sent for training in 2022 to become a certified drone pilot for building inspections. Mr Muhammad Shamil Abu Bakar is one of nine technicians in utilities provider SP Group’s facilities management team who were sent to be trained as certified drone pilots for building inspections. PHOTO: SP GROUP of policies to improve resident workforce participation and productivity. He added that displacement of resident labour as a result of foreign labour can be measured, with sufficient public data. Jointly responding to Insight’s queries, MOM and the Ministry of Trade and Industry said that building a strong economy requires a world-class talent pool in Singapore. “This means building a complementary local-foreign workforce that can work together to enlarge the economic pie,” they said. “As a small country, we are selective about the quality of foreign professionals that we take in.” However, on measuring how the presence of foreign professionals has benefited the local workforce via skills transfer, the ministries said the process of skills transfer is complex, non-linear and therefore impractical to measure. “Skills transfer can take place through structured training, mentorship, exposure to different industries and markets, or overseas attachments and postings.” However, they added that the Government also facilitates skills transfer through programmes such as Workforce Singapore’s Capability Transfer Programme, which has benefited more than 140 companies and more than 1,000 Singaporeans. OVERSEAS EXPOSURE The Government is equally committed to helping Singaporeans achieve their career aspirations and potential, the ministries said. “For local talent, we are looking at how we can develop and nurture more Singaporeans for corporate leadership roles, especially in companies that leverage Singapore as a regional or global business hub.” These companies must have the ability to select and appoint their top leaders based on merit to stay competitive globally, they added. The ministries said: “Based on our engagements with businesses, employers that operate in multiple regions value employees with regional or global experience who can navigate overseas markets effectively, manage culturally diverse teams across countries, and support business expansion abroad. “These skills and knowledge cannot be acquired through training alone but must be honed through actual overseas postings.” That is why the ministries hope to empower more Singaporeans to compete globally for top jobs that drive Singapore’s next wave of innovation and growth through equipping them with relevant overseas work experience. But they added: “Even as we encourage more Singaporeans to venture on these overseas postings for their careers, they must be self-motivated to take on these challenges, be it in their 20s when they are likely to have fewer familial responsibilities, or in their 30s or 40s when they may have settled down and started families.” 3 Job redesign Another part of Singapore’s push lies in job redesign. Job redesign broadly means altering work processes and job tasks to unlock higher-skilled jobs with more room for wage and productivity growth that existing workers can be trained for. Jobs may also be redesigned to better accommodate flexi-work, which in turn increases the likelihood that those outside of the labour force can take up these jobs. Mr Aslam Sardar, chief executive of the Institute for Human Resource Professionals, said that new skills employees learn for these jobs help them stay relevant. “There is often a misconception that job redesign is a targeted move to reduce headcount, or tends to apply only to lower-skilled workers, or both,” he said, adding that firms may not know how to redesign jobs. However, he noted that support is available for companies keen to redesign jobs, such as the Support for Job Redesign under Productivity Solutions Grant administered by the Singapore National Employers Federation. Mr Sardar also said roles that involve repetitive or manual tasks are particularly suited to be redesigned at relatively low cost. These include administrative, customer service and production roles. One company that has successfully redesigned jobs in a way that saves costs, upskills workers and improves efficiency is SP Group. Mr Muhammad Shamil Abu Bakar, 43, is one of nine technicians in the utilities provider’s facilities management team who were sent to be trained as certified drone pilots for building inspections. Previously, building inspections had to be conducted with the help of contractors. It was a process that could take three to four days, involving both heavy equipment like boom lifts and trained rope access workers. Now, weather permitting, an industrial drone is used for inspections and the job can be completed in a day. The drone also gives a better view of hard-to-reach areas. Mr Shamil, who had already been a drone hobbyist for three years before he took up training in 2022, said: “I feel it is a real privilege to get to do something that I love for work.” 4 Training moves Even as Singapore positions itself to grow its workforce and productivity at once, concerns inevitably emerge about who is left behind. One way the Republic has sought to ensure that lower-wage workers can also benefit from growth is through the Progressive Wage Model. The model is a wage ladder with pay rises pegged to training and productivity, and it is already in place for seven sectors and two occupations. The labour movement has also stepped in, most notably through advocating the formation of company training committees. Employers form these committees with unions to map out the skills workers need given business and industry prospects, guided by the National Trades Union Congress. There are now more than 2,100 of them, according to the latest update by NTUC chief Ng Chee Meng during May Day festivities on May1. Industry experts say looking further ahead, artificial intelligence (AI) has the potential to shake up the labour market. Some commentators have called for a tax on AI usage in the light of potential job displacement. But Assistant Professor Vincent Ooi of the Singapore Management University said that any tax on AI usage should only be used to slow down the rate of job displacement, to enable employees to undergo training and to give the economy time to find new roles for them. The tax expert, however, added that Singapore already has strong, sufficiently funded systems in place to support displaced workers and retrain them, and that attempts to tax AI usage may make the Republic less attractive as a place to do business. Likewise, Associate Professor Terence Ho of the Lee Kuan Yew School of Public Policy said that given Singapore’s slowing workforce growth and significant manpower needs as the population ages, AI could be seen as a boon to help alleviate manpower shortage, rather than a threat to employment level. “The key is to anticipate and address the risks of job displacement in particular sectors and occupations, and to improve the overall matching of skills with jobs.” Tay Hong Yi

SMART GRID INDEX “HOW SMART IS YOUR GRID?” Bok Soon, Au 1 ; Kwong Mian, Sim 2 1,2 SP Engineering Council, SP Group, Singapore 1 auboksoon@spgroup.com.sg 2 simkm@spgroup.com.sg Abstract - Smart Grid development is a priority for most utilities around the world. What makes a power grid “smart” and how can this smartness be measured? Studies so far stopped short at creating a simple, quantifiable and yet useful index for benchmarking of grid smartness. This paper outlines a framework and methodology to measure and benchmark the smartness of power grids, using publicly available information. The methodology defines seven dimensions of a smart grid. Specific attributes and proxies of each dimension are selected to assess the performance of the grid. The results are consolidated to form the Smart Grid Index (SGI). We applied the methodology to benchmark various utilities around the world. From the score of each utility in seven dimensions, its strengths and weaknesses were identified. The results help utilities to gauge their progress of smart grid development, and set key performance indicators and targets. They also enable identification of utilities with best practices in each dimension. The Smart Grid Index framework is a useful tool to gauge utilities’ progress in the journey to develop smarter grids. 1. INTRODUCTION The world’s energy landscape is undergoing rapid transformation with increasing decarbonisation, decentralisation and digitalisation. Facing these challenges, smart grid development has become a priority for most utilities around the world. What makes a power grid “smart” and how can this smartness be measured? Studies so far stopped short at creating a simple, quantifiable and yet useful index for benchmarking of grid smartness. Traditionally, performance of electrical networks are measured using reliability indices, viz. SAIDI and SAIFI. SAIDI indicates the average duration of electricity interruption per customer per year, while SAIFI indicates the average number of supply interruptions per customer per year. These indices have been the cornerstone of electricity network business to set reliability targets and development plans for continuous improvement to better serve customers. However, expectations are changing as the energy landscape transforms. Green targets, and maturity of technological development in DERs as well as incentives set out by policy makers have driven the proliferation of DERs at an exponential rate. Utilities face challenges of integrating these entrants sustainably to remain efficient and reliable. Using the traditional SAIDI & SAIFI reliability indices alone is now inadequate to set developmental targets for the next phase of transformation. 2. METHODOLOGY Based on the definitions of smart grid by the European Union Commission Task Force [1] and the U.S. Department of Energy Smart Grid Task Force [2] , we identified key dimensions of a smart grid. We developed a framework that guides smart grid development to deliver value to customers. The key dimensions are: 1. Monitoring & Control 2. Data Analytics 3. Supply Reliability 4. DER Integration 5. Green Energy 6. Security 7. Customer Empowerment & Satisfaction From our own experience in gathering data within the organisation, we concluded that it would be extremely challenging and time consuming to obtain data from various utilities to carry out a benchmarking study. Learning from the concept of the Big Mac Index [4] , we considered the following factors in designing the methodology for the SGI: 1. The concept of the index is to be simple, quantifiable, and yet useful to measure the dominant traits of grid smartness. 2. The inputs into the benchmarking process should be based on publicly available information. 1 3. The index should incorporate measures of both systems & processes implemented and the outcomes achieved to quantify their effectiveness. Figure 1 illustrates how the seven dimensions work together in a smart grid. In a smart grid system, continuous awareness of the grid’s status is critical and make possible by using monitoring and control systems such as SCADA. These systems also provide real-time network data, remote operation capabilities and enhancement of decision making. The data gathered from monitoring and control systems can be analysed and applied in asset planning and renewal, network operation and maintenance. Moreover, certain real-time data, such as energy consumption and pricing information, can empower customers to make informed decisions to lower energy costs. Strengthening network security is also critical to ensure supply reliability. Physical security, network security and cyber security are components of this dimension. With the growing number of DERs connecting to the grid, integrating DERs onto the grid without jeopardising stability has become crucial for sustainable grid operation. The capability to integrate DERs and facilitating the use of green energy will ultimately bring greater value to customers. Figure 1: Delivering value to customers through a smart grid 2.1 Monitoring & Control SCADA is commonly used by utilities for data acquisition, monitoring and control of the entire transmission and distribution network. The SCADA system plays a significant role in power system operations. As the network becomes increasingly complex, a real-time network view and dynamic decision-making capabilities have become crucial for optimizing resources and managing the network, creating the need for DMS. A collection of various applications, the DMS acts as a decision support mechanism assisting the control room and field operating personnel. The DMS can process real-time data and provide vital information at the control centre in an integrated manner. In some utilities, DMS is taken to the next level, commonly known as ADMS, to include automatic fault location, isolation and supply restoration capabilities, and an integrated outage management system in the event of network failure. 2.2 Data Analytics Data analytics is employed to improve operation, maintenance and asset management. AMI is an integrated system of smart meters, communications networks and meter data management systems. These smart devices enable grid operators to monitor status of low voltage networks, which are typically not monitored under SCADA. The implementation of AMI will lead to a huge increase in the volume of data collected. Advanced data analytics is therefore crucial for a smart grid to analyse the data and produce useful results. Utilities can use data analytics to improve their understanding of customer behaviour, consumption patterns, network reinforcement and asset renewal needs. 2 2.3 Supply Reliability Supply reliability is still a key feature that utilities are expected to deliver under all circumstances. SAIDI and SAIFI are widely accepted reliability indices. Two broad ways to improve supply reliability are prevention and containment. 2.4 DER Integration DER refers to solar PVs, wind turbines and ESS connected to the electrical distribution network. Due to their intermittent nature, the mass installations of solar PV, for example, are typically accompanied with ESS and flexible loads to solve the problem of variability. DERs bring flexibility into the electricity market allowing customers to have more choices and control over their energy consumption. Nonetheless, integration of DERs into the grid remains challenging in a smart grid development. With the rapid growth of DERs, industrial standards and procedures for DER integration should be transparent and made available to all users. Tools, such as capacity hosting map should also be published and updated regularly. In this way, DER integration throughout the network will be facilitated consistently towards a smarter grid. Utilities must be able to manage integration of DERs without jeopardizing network stability. For example, DERMS, together with modern communications sensors, data platforms and artificial intelligence can be employed to effectively manage DERs. 2.5 Green Energy In December 2015, 195 nations signed the Paris Agreement, pledging a long-term global action plan to reduce greenhouse gas emissions and limit the increase in global average temperature [3] . Renewable energy resources are deemed to be the most promising solution to reduce greenhouse gas emission from electricity generation. Electricity generated from both customer-owned and utility-owned renewable energy resources can supplement power generation by conventional power plants. Therefore, the penetration rate of renewable energy is a measure of sustainable development. Electric vehicle is another promising solution to reduce greenhouse gas as the emission is better controlled at the generation plants. Utilities can promote EV utilization by transforming their service fleet to EV, installing charging infrastructures for the public and offering ToU tariff for EV charging. ToU plans for EV charging will encourage customers to charge their vehicles during off-peak hours when the electricity demand is low. This can help to reduce the peak load demand, thus deferring capital investments and reducing carbon footprint. 2.6 Security Physical, network and cyber are the three aspects of security that must be managed. Network security is a basic planning criterion. No utility will publish their physical security measures. Therefore, we only include cyber security in our framework. Many organisations, including utilities, around the world have suffered from cyber-attacks. Utilities must exercise extreme caution to deal with cyber threats as more IoT devices are deployed in the network. Security of the grid, particularly the telecommunications, operation and control systems should always be a top priority; stringent cybersecurity measures and management should be adopted to safeguard against malicious attacks. Appropriate cybersecurity measures, including compliance to cyber security standards for both IT and OT systems, are crucial for secure operation of the grid. 2.7 Customer Empowerment & Satisfaction In today’s electricity system, consumers can also be producers. The smart grid provides customers flexible choices to buy from and sell electricity to the grid. AMI enables utilities to provide customers with real-time energy consumption data and pricing information. This would create greater awareness for customers about their energy usage and enable them to manage their consumption and lower energy costs. Regardless of how complex the energy landscape may evolve, customers continue to expect safe, reliable, resilient and affordable electricity. It is good practice to conduct regular customer satisfaction surveys and publish the results to show commitment to satisfying customers’ needs. 2.8 Assessment Method Specific questions are designed for the seven dimensions to assess the performance of the grid. Scores are given based on the answers to the questions. The assessment is relatively simple, yet adequate to measure dominant attributes of a smart 3 grid. The questions are constructed based on selected proxies in each dimension so that they can be answered using publicly available information. The status of the smart grid’s systems and processes, and the outcomes achieved are assessed. The SGI can serve as a guide for smart grid development and the benchmarking results can be used to measure the progress and set targets for continuous improvement. Utilities can also leverage on the index to gain stakeholders buy-in and justify their business plans for smart grid development. 3. BENCHMARKING RESULTS We have completed a SGI benchmarking study for more than 40 utilities, across the globe. Using a star rating system, we grouped the utilities in terms of their grid smartness level, ranging from one to five stars, with five stars being the most advanced (See Table 1). We have excluded utilities that do not have adequate data publicly available for evaluation. We also identified examples of utilities with the best practices for each dimension to serve as references for utilities to level up and learn from one another. (See Table 2). TABLE 1 BENCHMARKING RESULTS OF UTILITIES AROUND THE WORLD Utility Country Grid Smartness Rating Pacific Gas & Electric Commonwealth Edison Consolidated Edison Duke Energy e-distribuzione (Enel italia) EDP Distribuição Innogy San Diego Gas & Electric Southern California Edison UK Power Networks Ausgrid Chubu Electric Power China Light and Power CitiPower DEWA Eandis Enedis Florida Power & Light Helen Hong Kong Electric Co Hydro Ottawa Kansai Electric Power Co Korea Electric Power Corp Liander (Alliander) Radius Elnet (Ørsted) SEMPC (Shanghai) SP Group State Grid Beijing Stedin USA USA USA USA ITA POR GER USA USA GBR AUS JPN HKG AUS UAE BEL FRA USA FIN HKG CAN JPN KOR NED DEN CHN SIN CHN NED ***** **** **** **** **** **** **** **** **** **** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** 4 Utility Country Grid Smartness Rating Tata Power Delhi Dist TNB TEPCO Western Power Dist CEM Eskom Vietnam Electricity MEA Meralco Moscow United Electric Grid Company (Rosseti) PLN Tai Power Vattenfall El distribution Vector Limited Western Power Wien Energie Grid Smartness Rating Score ***** > 85% **** 70% - 84% *** 50% - 69% ** 25% - 49% * < 25% Last update in September 2018 IND MAS JPN GBR MAC RSA VNM THA PHI RUS INA TPE SWE NZL AUS AUT *** *** *** *** ** ** ** ** ** ** ** ** ** ** ** ** TABLE 2 EXAMPLES OF UTILITIES WITH BEST PRACTICES Utility Enedis Tata Power Delhi Distribution e-distribuzione (Enel) Hong Kong Electric Company SP Group Pacific Gas & Electric Ausgrid Innogy Commonwealth Edison Kansai Electric Power Company UK Power Networks Best Practices Monitoring & Control Data Analytics Supply Reliability DER Integration Green Energy Security Customer Empowerment The results indicate that the index is feasible for benchmarking utilities from various regions around the world. In general US utilities fare better than European utilities and both are ahead of Asian utilities. This could possibly be attributed to the US and European utilities facing disruption in their industry and regulatory intervention earlier than Asian utilities. The utilities in the study have all progressed in their smart grid development to attain at least a 2-star rating. Furthermore, the study shows that even a utility with a 2-star rating can achieve best practice in certain dimensions. Identifying good practices and learning from one another will aid utilities in their journey towards a smarter grid. 5 4. CONCLUSION The SGI framework is designed for smart grid development to deliver value to customers. The SGI is a simple, quantifiable and yet useful tool for benchmarking of grid smartness using publicly available information. In this study, we benchmarked a large pool of power grids around the world and the results showed that the methodology is feasible. Using this SGI framework, utilities will be able to track development progress, set targets for further improvement to align with future energy landscape and customers’ expectations. Furthermore, the SGI is constructed to measure not only the systems & processes implemented but also the outcomes achieved that deliver sustainability, reliability and satisfaction to the customers. From the benchmarking results, best practices from individual utilities can be identified, shared and acted upon in working towards a smarter grid. In the fast-changing world today, technologies develop rapidly. New systems and processes of smart grids will continue to be developed. The assessment that is considered holistic today may not be regarded as comprehensive in future. The assessment methodology of the Smart Grid Index has thus to evolve with time by adopting new criteria to keep up with new technological development. One example is DERMS. With the increase in DER integration, DERMS will inevitably be an important component of a smart grid and cannot be ignored. However, our research showed that although many suppliers claim to offer DERMS, most projects are still pilot in nature. It is therefore not included as a measurable attribute in our current study. However, we are mindful that with the technological development DERMS will have to be seriously considered in future revision of the SGI. 5. ACKNOWLEDGEMENT We would like to express our gratitude to Prof Choo Fook Hoong, Dr Koh Leong Hai and their team of researchers from Energy Research Institute @NTU (ERI@N) for their valuable comments and endorsement of the SGI concept and study. REFERENCES [1] EU Commission Taskforce for Smart Grid, “Expert Group 1: Functionalities of smart grids and smart meters”, 2010, http://www.ieadsm.org/wp/files/Tasks/Task%2017%20- %20Integration%20of%20Demand%20Side%20Management,%20Energy%20Efficiency,%20Distributed%20Generation%20and%20Renew able%20Energy%20Sources/Background%20material/Eg1%20document%20v_24sep2010%20conf.pdfhttps://www.energy.gov/sites/prod/fi les/oeprod/DocumentsandMedia/Smart_Grid_Workshop_Report_Final_Draft_07_21_09.pdf [2] U.S. Department of Energy, “Metrics for Measuring Progress Toward Implementation of the Smart Grid”, 2008, https://www.energy.gov/sites/prod/files/oeprod/DocumentsandMedia/Smart_Grid_Workshop_Report_Final_Draft_07_21_09.pdf [3] European Commission, “Paris Agreement”, 2015, https://ec.europa.eu/clima/policies/international/negotiations/paris_en [4] The Economist, “The Big Mac Index”, Jul 2018, https://www.economist.com/news/2018/07/11/the-big-mac-index; https://www.thebalance.com/what-is-the-big-mac-index-1978992; https://en.wikipedia.org/wiki/Big_Mac_Index ACRONYMS AND ABBREVATION ADMS AMI APRS DER DG DMS DERMS ESS EV IT IoT NERC CIP OT PV OMS SAIDI SAIFI SCADA SGI ToU Advanced Distribution Management System Advanced Metering Infrastructure Automated Power Restoration System Distributed Energy Resources Distributed Generation Distribution Management System Distributed Energy Resources Management System Energy Storage System Electric Vehicle Information Technology Internet of Things North America Electric Reliability Corporation - Critical Infrastructure Protection Operational Technology Photovoltaic Outage Management System System Average Interruption Duration Index System Average Interruption Frequency Index Supervisory Control and Data Acquisition Smart Grid Index Time of Use 6 DISCLAIMER We have arrived at the findings, opinions and conclusion set out in this paper based on application of our methodology to materials and information which are publicly available, and we believe to be accurate and reliable at the time when we carried out the relevant research and study. Despite our best efforts, the materials and information may include inaccuracies and errors. The findings, opinions and conclusion will be construed solely as statements of opinion on the matters addressed in this paper including the degree of grid smartness ratings and shall not in any way represent authoritative assessment or judgment on any such matters. You assume the sole risk of making use and/or relying on the findings, opinions and conclusion made available in this paper. To the extent permitted by law, we disclaim liability to any person or entity for all and any liability, direct and indirect, special, consequential, incidental losses and damages whatsoever arising from or in connection with your access to or use of the findings, opinions and conclusion in this paper. 7

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manage some 300,000 smart water meters across seven locations island-wide. The contract was awarded to SP Services Limited, a subsidiary of SP Group, through an open tender exercise. With SP operating and maintaining Singapore’s current smart electricity metering system, the award of this smart water metering project will forge synergies in creating a smart utility and grid of the future. This builds on SP’s track record of establishing and operating the nation’s island-wide smart electricity metering system. Coupled with a long-standing partnership with PUB, SP is well-positioned to enhance the value of services to customers and contribute to advancing Singapore’s smart nation initiative across all utilities services. With smart water meters, customers can access near real-time consumption data to better manage and make decisions in respect of their water usage. Currently, customers on the nationwide smart electricity meter network are already benefitting from this feature. To date, SP has installed more than 500,000 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. Besides installing the smart water meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water meters. TAGS SUSTAINABILITYINNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=pub-smart-water-metering Search Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-to-roll-out-singapore-s-first-large-scale-smart-water-metering-system SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group to roll out Singapore’s first large-scale smart water metering system INNOVATION SP Group will roll out Singapore’s first large-scale smart water metering project following the award by National Water Agency PUB to supply, install and manage some 300,000 smart water meters across seven locations island-wide. The contract was awarded to SP Services Limited, a subsidiary of SP Group, through an open tender exercise. With SP operating and maintaining Singapore’s current smart electricity metering system, the award of this smart water metering project will forge synergies in creating a smart utility and grid of the future. This builds on SP’s track record of establishing and operating the nation’s island-wide smart electricity metering system. Coupled with a long-standing partnership with PUB, SP is well-positioned to enhance the value of services to customers and contribute to advancing Singapore’s smart nation initiative across all utilities services. With smart water meters, customers can access near real-time consumption data to better manage and make decisions in respect of their water usage. Currently, customers on the nationwide smart electricity meter network are already benefitting from this feature. To date, SP has installed more than 500,000 smart electricity meters across Singapore and is on track to complete installation for all 1.4 million households by 2024. Besides installing the smart water meters from early 2022, SP will operate and maintain the metering system for 15 years. The smart water meters will connect wirelessly to SP’s existing Advanced Metering Infrastructure (AMI) to transmit meter information. SP can also leverage its existing AMI network to scale up future deployment of the smart water meters. TAGS SUSTAINABILITYINNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. 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Media Advisory Advisory On Fake Emails 31 August 2016 Dear customers, Some of our customers have alerted us that they have received an email that appears to be from SP Services. The email claims to be from an SP Services account – ebillsummary@singaporepower.com.sg, and comes with an attachment whose name suggests it is a utility bill. These messages are NOT from SP Services and recipients are advised NOT to open the attachment. Do note that the official SP Services bill summary sent by email does NOT contain any attachment. A sample of the fake email is attached below. Notice that while the sender address states , the actual sender is . The official SP Services bill summary sent by email looks like this: For further enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. Customers can also visit https://www.scamalert.sg to understand and learn more about scams (including email scams). Thank you for your attention.

Singapore Institute of Power and Gas Requirements and Implementation of Electric Vehicle Charging System Course Code: NEV03 COURSE OBJECTIVES This course refers to the Technical Reference for Electric Vehicle Charging System (TR 25-1:2022) Upon completion of this course, participants will be able to: • Explain the setup of an EV charging system • Highlight the EV charging system requirements stated in TR 25 • Understand the role and responsibilities of a Skilled Person and Equipment Specialist • Describe the procedures in installation, testing, and commissioning of EV charging systems MAIN CONTENTS • Setup of EV charging system o Components of EV Supply Equipment (EVSE) o Types and charging modes of EV charging system • EV charging system standard TR 25 o Classification and functions of EV charging system o Technical and safety requirements for EV charging system • Understand the role and responsibilities of Skilled Person and Equipment Specialist • Installation of EV charging system o Project planning and implementation o Technical and safety considerations • Testing and Commissioning of EV charging system o Tests and checks to be conducted o Documentation to be prepared METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff involved in the installation, commissioning, operation and maintenance of EV charging stations COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

News Release SP Group Expands Marina Bay District Cooling Network With New Partnerships 8 Shenton Way, IOI Central Boulevard Towers, 80 Anson Road, Marina Bay Sands Integrated Resort Expansion and NS Square, will be connected to the world’s largest underground district cooling network Sustainable cooling solution helps Marina Bay avoid almost 20,000 tonnes of carbon emissions annually Singapore, 20 April 2022 – SP Group (SP) announced that it will be providing its energy efficient district cooling services to five upcoming new and retrofit developments – 8 Shenton Way (formerly AXA Tower), the commercial component of 80 Anson Road (formerly Fuji Xerox Towers), IOI Central Boulevard Towers, Marina Bay Sands Integrated Resort Expansion and NS Square – through its Marina Bay District Cooling Network. Marina Bay is planned as a sustainable live-work-play district, and all developments are served by a comprehensive underground network of common services tunnels that houses the district cooling system.1 The addition of the five developments will further expand the world’s largest underground district cooling network, bringing the total number of buildings served by SP’s Marina Bay operations to 28. SP’s sustainable cooling solution will help the Marina Bay district reduce its carbon emissions by 19,439 tonnes annually while providing the same cool comfort. This is equivalent to removing 17,672 cars off our roads. At an appreciation event held earlier today which marked the expansion of the Marina Bay District Cooling network, Mr Desmond Lee, Minister for National Development and Minister-in-charge of Social Services Integration, presented certificates of appreciation to the building owners of the five buildings – City Developments Limited (CDL), IOI Properties, Marina Bay Sands Singapore, NS Square, and Perennial Holdings – affirming their commitment to the sustainable development of our city centre. Through subscribing to district cooling, the new developments will enjoy reliable cooling comfort with the network achieving zero supply interruptions since the Marina Bay District Cooling operations started in 2006. Without the need to invest in their own chillers, the new developments will enjoy a lower initial investment cost compared to a conventional air-conditioning system. The savings on equipment, operating and maintenance costs will also reduce the total cost of ownership by up to 15 per cent. Having centralised chiller plants also frees up prime space for other commercial or lifestyle purposes, potentially increasing asset yield for building owners. SP’s Group Chief Executive Officer, Mr Stanley Huang, said, “SP Group is the largest district cooling solutions provider in Singapore. With the expanded infrastructure in place, we are pleased to extend the same reliable and sustainable solution to other buildings in Singapore’s core financial district and look forward to welcoming more partners to this network. Together, we can accelerate the development of greener buildings and cities to achieve Singapore’s ambitious sustainability targets.” In addition to the energy savings and the reduction in carbon emissions, developments will also benefit from the centralisation of ownership and maintenance of their cooling systems under a district cooling operator, ensuring optimal operations at all times. SP as the district cooling operator is responsible for meeting the industry sustainability standards. Under the latest BCA Green Mark 2021 (GM: 2021) green building certification scheme, buildings supplied by an external district cooling system (DCS) plant have a dedicated pathway to demonstrate their energy efficiency performance, allowing for a more seamless certification experience. With the inclusion of these new customers, SP will be increasing the capacity of its Marina Bay district cooling network to 70,000 refrigerant tons (RT). It will also add more than two kilometres of underground insulated pipes to the network to cater to the additional demand and cooling capacity. To further enhance the reliability of the network, SP is exploring installing thermal storage tanks in the neighbouring Central Business District to increase the network’s energy storage capacity. These auxiliary chilled water tanks will enable the existing network to significantly reduce its peak load consumption and support future expansion of the cooling network beyond the Marina Bay vicinity. Additional energy storage capacity will also facilitate the incorporation of more renewable energy sources to the grid by mitigating the intermittency of renewables while maintaining grid stability and reliability. The deployment of energy storage systems, such as thermal storage tanks, is in line with government’s energy storage target and vision of a clean and efficient energy future. SP continues to actively engage with potential customers to further expand the Marina Bay district cooling network. It is currently studying the feasibility of M Hotel Singapore, a hotel under the CDL Group, being the first brownfield hotel development to incorporate district cooling in its operations. In addition to the Marina Bay district cooling network, SP is also collaborating with the Housing and Development Board (HDB) to deploy Singapore’s first residential centralised cooling system for up to 22,000 households at the upcoming Tengah housing estate by 2023. SP will also be developing Singapore’s first brownfield, sustainable cooling solution for a town centre at Tampines. When completed, SP will be operating a total 118,500 RTs of cooling capacity through its district cooling networks, extending its lead as the biggest provider of district cooling solutions in Singapore. 1District cooling in Marina Bay provides centralised cooling to developments in the area. There are two district cooling plants in Marina Bay, both situated underground and seamlessly integrated with the surrounding developments, providing greater reliability of services and allows more efficient use of energy across the district. SP Group operates the district cooling network in Marina Bay. - Ends - Quotes from new partners Quote from City Developments Limited for 80 Anson Road (formerly Fuji Xerox Towers) We are delighted for 80 Anson Road’s commercial space to be part of SP Group’s initiative to provide sustainable cooling solutions to the Marina Bay district. This partnership reaffirms our support of global climate action and commitment to achieve net zero operational carbon emissions by 2030 for all our wholly-owned assets and developments under direct operational and management control. Our 80 Anson Road redevelopment project is a prime example of how we create environmentally-friendly developments with health and wellness at the centre of building design and construction. Apart from being CDL’s first super low-energy integrated development, 80 Anson Road has also set a new benchmark as Singapore’s first Green Mark Platinum Super Low Energy integrated development, with certifications obtained for both its residential and commercial (comprising serviced apartments, office and retail) components. Together with our partners and stakeholders in the building value chain, we will continue to push the envelope in developing innovative solutions and technologies to tackle climate change and enable a greener and more resilient ecosystem for the communities we operate in.” Mr Chia Ngiang Hong, Group General Manager, City Developments Limited (CDL) Quote from IOI Properties for IOI Central Boulevard Towers “As the next office landmark in Singapore’s new downtown, IOI Central Boulevard Towers is proud to partner SP Group to bring the Marina Bay District Cooling Network into its next phase of expansion. The network’s propositions are well aligned to IOI Properties Group’s vision to develop IOI Central Boulevard Towers into a sustainable premium Grade A office icon that creates shared values and positive impacts for our stakeholders; and adopts innovation solutions to bring about a low-carbon, smart energy future for Singapore.” Ms Lee Yean Pin, Director of Wealthy Link Pte Ltd (a subsidiary of IOI Properties Group) Quote from NS Square “As part of NS Square’s sustainability strategy in support of the Singapore Green Plan, the development will be tapping on the SP Group’s Marina Bay District Cooling Network to achieve higher energy savings and reduction in carbon emissions. Together with the use of renewable energy technologies and other innovative cooling solutions, NS Square will be a sustainable and vibrant space in Marina Bay.” Quote attributed to a spokesperson from The Ministry of National Development and The Ministry of Defence About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China and Vietnam. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective worldwide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG.  

News Release SP Group Partners Hyundai Motor Group to Accelerate Adoption of Electric Vehicles in Singapore First Battery-as-a-Service concept in Southeast Asia Singapore & Seoul, 12 November 2020 – SP Group (SP) and Hyundai Motor Group (Hyundai) today announced that they have signed a Business Cooperation Agreement (BCA) to accelerate the adoption of electric vehicles (EV) in Singapore. SP, which operates Singapore’s largest high-speed charging network, will partner with Hyundai to jointly develop a new business model for battery leasing, or Battery-as-a-Service (BaaS) – a first in Southeast Asia – where EV users lease the car battery instead of owning it. Stanley Huang, Group Chief Executive Officer, SP Group, said: “SP has the largest fast EV charging network in Singapore and we are progressively expanding it to establish a highly pervasive and reliable network in order to encourage EV adoption. Through this partnership with Hyundai, we are making low-carbon mobility solutions more accessible to vehicle owners. EVs are a key pillar in SP’s strategy to introduce more low-carbon, smart energy solutions to help achieve Singapore’s sustainability goals.” “For the success of innovation activities through the Hyundai Motor Group's Singapore Global Innovation Center (HMGICS), cooperation with competent local partners like SP Group is important,” said Hongbum Jung, Senior Vice President of Hyundai Motor Group. “We will strengthen cooperation with various local partners starting with this cooperation.” In October 2020, Hyundai announced the establishment of an open innovation base through a groundbreaking ceremony for the HMGICS. Hyundai will step up efforts to expand the supply of electric vehicles in Singapore in cooperation with SP, which is expanding its network of charging infrastructure. Meanwhile, Hyundai is working closely with local universities, startups, and research institutes to build an innovative ecosystem in Singapore, including Nanyang Technological University for industry-academic cooperation in smart city and future new business areas, and PSA Cargo Solutions for the establishment of automatic logistics services. -Ends- About SP Group SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Hyundai Motor Group Hyundai Motor Group is a global corporation that has created a value chain based on automobiles, steel, and construction and includes logistics, finance, IT and service. With about 250,000 employees worldwide, the Group’s automobile brands include Hyundai Motor Co. and Kia Motors Corp and Genesis. Armed with creative thinking, cooperative communication and the will to take on all challenges, we are working to create a better future for all. More information about Hyundai Motor Group, please see: www.hyundaimotorgroup.com Disclaimer: Hyundai Motor Company believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.