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Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/making-air-conditioning-greener--helping-singaporean-s-reduce-carbon-footprint
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Making air-conditioning greener: Helping Singaporean's reduce carbon footprint SUSTAINABILITY Liu Yue is the deputy lead for the construction of the centralised cooling system in Tengah eco-town. Three years ago, Sustainable Energy Solutions (SES) Principal Engineer Liu Yue was tasked to design and build the first centralised cooling system (CCS) for Tengah eco-town. “We started from ground zero and had our fair share of roadblocks. With all the hard work we put in, it is very rewarding to see everything come to fruition. I am glad to be able to play a part in pioneering the most futuristic town in Singapore towards smart and sustainable living. I guess it's my way of leaving my mark – a green one,” says Mr Liu. Read more about how Liu Yue and the SES team have powered through challenges to deliver solutions that help residents and businesses in Singapore reduce their carbon footprint here: https://spgrp.sg/GreenCCS TAGS SUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment
Category: Sustainability
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Employeeshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/UPAGE-And-SP-Group-Form-Company-Training-Committee-To-Upskill-3-600-Employees Joint Media Release UPAGE And SP Group Form Company Training Committee To Upskill 3,600 Employees In view of the energy sector’s rapid transformation, which comprises digitalisation and rising customer expectations, SP Group (SP) is working together with the Union of Power and Gas Employees (UPAGE) to prepare its employees to be ready for these changes via the formalisation of a Company Training Committee (CTC). In addition, SP has committed S$35 million over the next three years until 2022 to further develop competencies in the areas of customer service, cybersecurity, data analytics, safety and skills for a digital workplace. In January 2018, SP in collaboration with UPAGE, launched Project FUSION which stands for “Future Skills for Everyone”. Project FUSION has benefitted about 80 per cent of SP’s staff strength in the past two years, and it is in the process of upgrading more than 200 job roles The CTC is a formalisation of this continued partnership. Comprising UPAGE and SP’s management representatives, the CTC is a joint effort in meeting talent resourcing needs in a sustainable manner. This will ensure SP is well prepared with human capital equipped with the right skill sets and mindset for its business growth. UPAGE General Secretary Abdul Samad bin Abdul Wahab shared, “Some of our workers are anxious with changes coming their way, as there is the fear that technology will be taking over jobs. Through this CTC, we hope to allay this fear by explaining and showcasing how upskilling and taking on higher value jobs will lead to better wages and work prospects. As union leaders, we want to lead by example, too, and be the first to attend training courses so we can encourage others to sign up.” . Mr Wong Kim Yin, Group CEO of SP Group, added, “The energy industry is transforming, with the advent of new technology. We want to help our people adapt and prepare ahead of this potentially disruptive transformation. Today, in collaboration with UPAGE, we are formalising this initiative with the CTC. Over the next three years, we are committing S$35 million to equip our employees with adaptive and technical skills, so we can meet the changing needs of customers in an increasingly digitalised world.” One of the signature features of a CTC is the ground-up approach to identifying jobs affected by both industry and company transformation, putting in place targeted training programmes to help employees acquire relevant skills to take on new or transformed jobs. Mohd Farhan bin Kasman, 34, is a Warehouse Assistant-turned-Condition Monitoring Technician at SP Group. He is one of 200 workers whose role was upgraded. Said Mohd Farhan, “My previous duties included the issuance of equipment and taking stock, but I picked up new skills in technology and data management, and now enjoy a greater sense of purpose at work.” NTUC Secretary General Ng Chee Meng said, “The power industry is experiencing structural change and disruption. Whilst this poses challenges, it also offers opportunities for companies and workers to transform themselves. It’s therefore vital that our unions and management work closely to assess skill gaps, identify training needs and more importantly, design a job progression pathway for our workers to grow with the company. Hence I am happy to witness the formation of this CTC that covers all its workers at SP Group.” About Company Training Committees Company Training Committees (CTCs) are an initiative by the Labour Movement to help both workers and companies transform for the future. First announced in February 2019, it involves our union leaders working closely with management to firstly, understand the company’s strategic objectives and transformation plans; secondly, identify and address skills gaps and training needs; and thirdly, seize opportunities for companies to adopt new technologies for enhanced productivity. The objectives of CTCs are therefore two-pronged – first, to help workers become Worker 4.0, which is defined by the Labour Movement as workers who are proficient in working with machines, using technology and tapping digital resources to be more productive at work; and second, to partner companies in their transformation towards Industry 4.0. Combined, these will help our workers have better Wages, Welfare and Work Prospects. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. [20150930] Lianhe Zaobao - Singapore's First Two-Seater Solar Car To Participate In Australia Racehttps://www.spgroup.com.sg/dam/jcr:78625826-573a-4b17-9d70-85a56297d9bf Lianhe Zaobao, ��������������� Page 6, 30 September 2015 ��������� ��������� ����������� ��������� ������ wenbiny@sph.com.sg�� ��������������� ��������������� ��������� ��������������� ��������������� ��������������� ���������� �������� ��������������� ��������������� �������������� ���������������� �������������� �������������� �� ����������������� ���������������� ��������������� ��������������������� �������������������� ������������������ ����������� ������������������ ������������������������� �������������������� ����������������� �� �������������������� ���������������� �������������������������� ������������������ ������������������ ����������� ����������������� ����������������� ������������������������ ������������������� ����������������� �������� ���������������� ����������������� ������������������ ����������������� ����������������� ��������������������������������������������������� ������ ������ ����������������� ������������������ ����������������� ������������������� ����������������� ������ ����������������� ������������������ ����������������� ����������������� �������������������� ����������������� ����������������� ����������������� �������������������� ��������������� ����������������� ����������������� ����������������� ����� ������ ����� ����� ������ ���������� Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction [20200901] The Business Times - SP Group partners CapitaLand JV to develop energy-saving solutions in Chinahttps://www.spgroup.com.sg/dam/jcr:776a42e9-9358-4556-b1f4-544957259bb1 SP Group partners CapitaLand JV to develop energy-saving solutions in China By Fiona Lam fiolam@sph.com.sg @FionaLamBT Singapore NATIONAL power grid operator SP Group and Sino-Singapore Guangzhou Knowledge City Investment and Development Co (GKC) will develop district cooling, heating and integrated energy solutions in China. These will help GKC’s greenfield master development, the China- Singapore Guangzhou Knowledge City (CSGKC), achieve energy savings. GKC is a joint-venture (JV) company established by CapitaLand and the Guangzhou Development District Administrative Committee. In a press statement on Monday, SP Group announced it had signed an agreement with GKC to set up a JV. This also marks SP Group’s foray into southern China. As part of the agreement, the two parties are working together to develop district cooling and heating solutions for the Knowledge Tower project at the Jiulong lake area, for a start. They will invest in, construct and operate these solutions centred on the smart micro-grids layout, said GKC’s chief executive officer (CEO) Chen Changxin. SP Group and GKC will also integrate sustainable energy solutions, such as distributed energy, energy storage, energy efficiency and energy management systems. These solutions could be extended to other projects in the Sino- Singapore International Technology Innovation Cooperation Demonstration Area within CSGKC, to provide energy and cost savings to more customers. “This will translate to a cleaner and more sustainable energy future for CSGKC and Guangzhou city,” SP Group said in the statement. The energy utilities group’s CEO Stanley Huang noted that its technology and operations at Raffles City Chongqing in China and the Marina Bay financial district in Singapore have helped customers achieve cost savings, and reduce energy consumption. At CapitaLand’s Raffles City Chongqing, SP Group operates its advanced energy-efficient cooling and heating system, which began operations in September last year. This has enabled the mixed-use complex to cut energy consumption by more than 40 per cent, compared to conventional chiller plants for buildings. SP Group also designed and has been operating the underground district cooling system at the Marina Bay financial district since 2006. GKC’s Mr Chen said that GKC is “an important platform for China- Singapore collaboration”. “It is a milestone for us to jointly establish a joint venture to develop the smart energy business,” he added. CapitaLand shares fell S$0.01 or 0.4 per cent to close at S$2.77 on Monday. 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SINGAPORE DISTRICT COOLING PTE LTDhttps://www.spgroup.com.sg/dam/spgroup/pdf/sustainable-energy-solutions/district-cooling-and-heating/SDC-change-of-tariff-wef-1-Nov-2025.pdf
SINGAPORE DISTRICT COOLING PTE LTD TARIFF FOR DISTRICT COOLING SERVICES WITH EFFECT FROM 1 NOV 2025 Capacity Charge : $24.23/kWr per month Usage Charge : $0.0651/kWrh
Sabeco partners SP Group to install rooftop solar system across nine breweries in Vietnamhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Sabeco-partners-SP-Group-to-install-rooftop-solar-system-across-nine-breweries-in-Vietnam
News Release Sabeco partners SP Group to install rooftop solar system across nine breweries in Vietnam The combined 10.44 Megawatt-peak (MWp) solar PV system will deliver over 14,600 Megawatt-hours of electricity per year, equivalent to reducing carbon emissions by close to 10,000 tonnes annually. Singapore, 15 May 2023 – SP Group (SP), a utilities group and sustainable energy solutions provider in Singapore and the Asia Pacific, and Saigon Beer Alcohol Beverage Corporation (SABECO), Vietnam’s leading beer manufacturer and distributor, have signed a partnership to install 10.44 Megawatt-peak (MWp) of rooftop solar panels in nine breweries operated by SABECO across Vietnam. As part of the partnership, SP will install rooftop solar panels at SABECO’s breweries in Cu Chi, Lam Dong, Ha Tinh, Hanoi, Tay Do, Vinh Long, Nguyen Chi Thanh, Bac Lieu and Quang Ngai. The project, which is targeted to be completed and operational by the third quarter of 2023, will effectively provide close to 25 per cent of electricity consumed at the factories. It is expected to deliver over 14,600 Megawatt-hours (MWh) of electricity annually, enough to power about 4,082 households in Vietnam. This will also help SABECO to reduce its carbon emissions by close to 10,000 tonnes annually, which is equivalent to taking about 2,200 cars off the road. Mr. Brandon Chia, Managing Director, Sustainable Energy Solutions, Southeast Asia & Australia, SP Group, said, “This partnership demonstrates our commitment to facilitate the clean energy transition of our customers by advancing the adoption of renewable energy sources for manufacturing facilities. Leveraging our comprehensive range of sustainable energy solutions, we look forward to supporting SABECO towards their energy efficiency goals and in co-creating a more sustainable future for Vietnam.” Mr. Bennett Neo, General Director of SABECO, emphasized that: “SABECO always seeks to formulate initiatives and solutions that will ensure stable and sustainable business operations for the Company. Over the past few years, we have already embarked on various initiatives covering ESG (Environment, Society and Govermance) through our 4C corporate social responsibility pillars (Consumption, Conservation, Culture and Country), as well as our Best Brewery Awards initiative that are consistent with the Corporation’s general objectives and support the National Green Growth objectives for the period 2021-2030, vision towards 2050”. In an effort to fulfil the commitment to promote sustainable development initiatives in business operations and foster a sustainable community, SABECO has developed a sustainable development model to achieve net-zero emissions by 2050. Part of its strategy is to reduce water and energy consumption at its breweries with the help of technology and innovative sustainable solutions. To achieve net-zero emissions, SABECO and SP will study the feasibility of incorporating other sustainable energy solutions such as energy storage systems (ESS) at selected breweries. The incorporation of ESS will allow SABECO to manage the issue of supply intermittency, as solar power can fluctuate due to weather conditions. The ESS will also maximise the solar energy produced and used at the various breweries. The recent partnership with SABECO continues SP’s commitment to contribute towards Vietnam’s sustainability targets through the proliferation of various sustainability energy solutions. Over the last year, SP announced a target to install 1.5 Gigawatts (GW) of utility scale and rooftop solar projects by 2025. ABOUT SP GROUP SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with lowcarbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, and on LinkedIn at spgrp.sg/linkedin. ABOUT SABECO Ever since its founding 148 years ago, SABECO has grown in the beverage industry and established itself as one of Vietnam’s leading corporations. SABECO’s national system consists of 26 breweries, 11 member trading companies and a network of hundreds of thousands of selling points across the country. SABECO takes pride in a portfolio of beer brands that are beloved by the people of Vietnam, which includes Bia Lac Viet, Bia Saigon Chill, Bia 333, Bia Saigon Special, Bia Saigon Export, Bia Saigon Lager and Bia Saigon Gold. Our symbolic brands, Bia Saigon and Bia 333, have high quality standards which are certified by reputable domestic and international organizations. Bia Saigon has for many years been voted as a National Brand of Vietnam. Most recently, it won the 2022 Asian Beer Championship, received the gold medal at the 2019 International Beer Award (IBA), the Gold, Silver and Bronze prizes at the 2019 International Beer Cup (IBC), the Gold and Silver prizes at the 2020 Australian International Beer Award (AIBA) and the Gold and Silver prizes at the 2021 Monde Selection. With a commitment to jointly promoting business investment and sustainable development, SABECO has always strived to create positive changes that will raise the stature of Vietnamese brands, while encouraging positive development for the community and for Vietnam. Accordingly, SABECO’s sustainable development model focuses on 4 pillars: Consumption - Conservation - Country – Culture. For more information about SABECO, please visit: www.SABECO.com.vn
Advisory: COVID-19: Gradual Resumption of Utilities Meter Readingshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Advisory-Gradual-Resumption-of-Utilities-Meter-Readings
Media Release Advisory: COVID-19: Gradual Resumption of Utilities Meter Readings Singapore, 2 June 2020 – SP Group is gradually resuming the manual reading of utilities meters from 2 June, in line with the easing of circuit breaker measures outlined by the Singapore government. Our meter readers will be visiting your premises to check your electricity, water and gas meters to record your monthly utilities consumption except for the following scenarios: — If you are opening a utilities account for premises with existing electricity, water or gas supply, the opening meter readings will be estimated. To avoid being billed on estimated consumption, please submit photos of the meter readings (clearly reflecting the meter reading and meter number) up to 3 days before or after your account opening date via email to mimoreading@spgroup.com.sg. — If you are closing a utilities account and/or have received a Takeover Notification, your final utilities bill will be estimated. To avoid being billed on estimated consumption, please submit photos of the meter readings up to 3 days before or after your account closing date via email to mimoreading@spgroup.com.sg. SP Group continues to provide essential services such as operating the national power grid and delivering electricity and gas supply to you. Our officers are on standby 24/7 to attend to any electricity/gas supply disruption. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.
Historical-National-Average-Household-usage--Website-Data-Nov23-to-Oct25-.xlsxhttps://www.spgroup.com.sg/dam/spgroup/docs/our-services/utilities/tariff-information/Historical-National-Average-Household-usage--Website-Data-Nov23-to-Oct25-.xlsx
Consumption_Elect Average consumption of Electricity (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 HDB 1-Room 144 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 HDB 2-Room 188 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 HDB 3-Room 269 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 HDB 4-Room 370 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 HDB 5-Room 436 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 HDB Executive 530 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 Apartment 541 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 Terrace 881 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 Semi-Detached 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 Bungalow 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074
Media Coveragehttps://www.spgroup.com.sg/about-us/media-resources/media-coverage?page=13
Media Coverage Catch the latest news on SP All Years 20 Apr 2022 Lianhe Zaobao - Marina Bay District Cooling Network to be expanded Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 20 Apr 2022 The Straits Times - Jurong Lake District to get centralised cooling system Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 20 Apr 2022 The Business Times - Five more buildings opt in on Marina Bay district cooling network Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 Lianhe Zaobao - Tampines to build district cooling network and help 7 buildings achieve energy savings Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 The Business Times Online - SP Group to invest S$40-60m in new district cooling system Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 18 Apr 2022 The Straits Times - Tampines to get cooling system by 2025 Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 12 Apr 2022 The Straits Times - 450 ITE engineering students to benefit from new study award Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 12 Apr 2022 Lianhe Zaobao - SP Group sets aside $1.35m to set up Awards, 450 ITE students to benefit Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 28 Mar 2022 The Business Times - SP Group, CJ OliveNetworks to develop rooftop solar projects across Vietnam Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 28 Mar 2022 The Straits Times - SP Group in tie-up to develop rooftop solar solutions in Vietnam Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 12 13 14 ... 46
-Contractor-Performance-Management-System-Policy.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/resources/procurement/-Contractor-Performance-Management-System-Policy.pdf
Contractor Performance Management System Introduction 1. With effect from 1 October 2016, Singapore Power Limited and its Singaporeincorporated subsidiaries (SP Group) has implemented the SP Group’s Contractor Performance Management System (CPMS) to strengthen its partnership with and improve the safety and quality performance of its contractors. 2. Through the CPMS, SP Group aims to take a holistic approach to the selection of its contractors as part of enhancing procurement process, by looking at the performance of its contractors at a quarterly and annual basis and not only based at performance at each individual contract basis. The previous demerit scheme in respect of each contract will be abolished while an incentive and mitigation scheme that goes towards enabling contractors to improve their performance on a longer term basis is now implemented. Objectives 3. The objectives of the CPMS are: (a) (b) (c) to adopt a more holistic approach in reviewing contractors’ overall performance; to work with contractors to raise safety and quality standards; and to encourage an environment of continuous improvement by contractors. 4. In order to achieve the above objectives, CPMS will utilise the following 3 main components: (a) (b) (c) Contractor Performance Assessment (CPA); Business Under Surveillance (BUS) Programme; and Tender Evaluation Framework (TEF). SP Group CPMS V6.0 19 Jul 2023 1 Applicability 5. The CPMS will be applicable for procurement in relation of the following services and works: (a) (b) (c) (d) (e) (f) cable installation, cable jointing and road reinstatement; gas pipe-laying; milling and patching; transmission cable-laying; building and construction; and other road opening-related works (e.g., manhole access works). SP Group intends to broaden the scope of the CPMS to eventually apply the CPMS for procurement of other engineering-related works and services. 6. The CPMS will apply to contracts awarded on or after 1 October 2016 and any ongoing contracts which fall in any of the above categories set out in paragraph 5. All aspects of the CPMS, such as the BUS Programme and rewards and mitigations, will apply to such contracts. Contractor Performance Assessment 7. For each contract, a contractor will be assessed by the relevant SP Group project team in the following four (4) areas: (a) (b) (c) (d) Safety. Quality of Work; Project & Risk Management; and Value Added Services. These scores for each contract (Contract Quarterly Score) will be tabulated at fixed quarterly basis. The individual Contract Quarterly Scores applicable for each contract will then be averaged to derive the Contractor Quarterly Score. SP Group CPMS V6.0 19 Jul 2023 2 The criteria have a direct impact on risk mitigation which helps to review the way work activities are planned and executed. The objective of the enhancements is to reduce risk and improve safety at work sites. The PSR shall review the risk identification and mitigation measures to be taken during the design & construction for all contracts within SP Group. Emphasis will be given to the PSR communication to workers through the Risk Management workshops on site. ABSIS will be used to engage with the worker level to improve work processes and create a safer environment to work in. SP Group will assess the contractors’ senior management engagement with their workers through various in-house activities. 8. Examples of the factors taken into consideration in determining the individual Contract Quarterly Score are as follows Safety • Safety Performance • Site Safety Management • Safety Engagement by Management • Project Safety Review (PSR) • Risk Management workshop • Activity Based Safety Improvement System (ABSIS) Quality of Work • Documentation • Workmanship • Any damage to properties Project & Risk Management • Incident management • Cooperativeness • Meeting schedules Value Added Services • Initiatives to improve productivity and efficiency SP Group CPMS V6.0 19 Jul 2023 3 9. In addition to the above criteria, SP Group will also take into account the occurrence of any Critical Incidents when determining the Contractor’s Quarterly Score by applying a corresponding adjustment factor to their score. (a) The Critical Incidents includes: Critical Incidents Smoking or open flame in gas installations and electricity transmission substations Not adhering strictly to isolation procedures for live electricity or gas equipment and machinery at site Damage to Transmission Cables / Gas Pipes Damage to Distribution Cables / Gas Pipes Not anchoring safety harness while working at heights exceeding 3 metres Working in a confined space without conducting mandatory gas check Working under suspended load during lifting or excavator operations Fatality or serious injury Where Serious Injury is defined as: Serious Injuries Loss of 2 limbs Loss of both hands or of all fingers and both thumbs Loss of both feet Total loss of sight, including the loss of sight to such extent as to render the employee unable to perform any work for which eyesight is essential Total paralysis Injuries requiring more than 20 days of hospitalization. (Hospitalization refers to the period where injured remains warded in a hospital) Loss of arm at shoulder Loss of arm between elbow and shoulder Injuries resulting in being permanently bedridden Loss of arm at elbow Loss of arm between wrist and elbow SP Group CPMS V6.0 19 Jul 2023 4 Loss of hand at wrist Loss of 4 fingers and thumb of one hand Loss of 4 fingers Loss of leg • At or above knee • Below knee Loss of foot Loss of sight of one eye Total loss of hearing (b) The Serious Incidents includes: Serious Incidents Damage to Distribution Cables/ Gas pipes affecting less than or equal to 300 customers Damage to Public assets (e.g., PUB pipes, streetlights) Note: Contractors shall not be penalised for damages to the public assets if it was unavoidable due to Authorities’ drawings that provided inaccurate factual information and the Contractor’s detection works did not provide better information. 10. At the end of each quarter, SP Group will provide each contractor a grade relative to their score to provide them timely information on their performance. The names and grades for each contractor scored in each quarter shall be available on the SP Group corporate website. 11. In the event the Contractor’s Quarterly Score is lower than 50, the contractor will be suspended from participating in any new procurement activities for the next 3 months. In the event of an occurrence of a fatality or serious injury at his work site, the main contractor and its subcontractor will be suspended from participating in any new procurement activities for 12 months from the incident date. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. SP Group CPMS V6.0 19 Jul 2023 5 12. The Contractor Quarterly Scores will be aggregated on an annual basis [Contractor Annual Score]. Contractors must have at least two (2) Contractor Quarterly Scores to be included for the Contractor Annual Score computation. 13. At the end of each Assessment Year, the 5 contractors with the highest Contractor Annual Score for the year will be given an incentive of 2% of the total annual value of their respective contracts capped at $100,000.00 per year per contractor. The annual value of each contract is computed as follows: where: ACV is the annual value of a contract; ACV = A X B A is the Contract Sum divided by the Contract Period [weeks]; and B is the number of weeks [or part thereof] where Works carried out in that year under that contract. 14. The 2 contractors with the lowest annual scores will be subjected to a penalty deduction to their PQS scores in all subsequent SP Group tenders published during the next Assessment Year. In addition, they would also have to comply with performance improvement requirements specified by SP Group to address areas of deficiency. SP Group CPMS V6.0 19 Jul 2023 6 Business Under Surveillance (BUS) Programme 15. The BUS Programme is an educational and correctional tool aimed to partner contractors to address safety and quality issues encountered by contractors in the course of their work for the SP Group and in the longer term help improve their safety and quality standards. The BUS Programme and will be activated in the following situations: (a) (b) Occurrence of any Critical Incident; and/or 3 or more safety inspections at the project sites where major safety-related non-conformances (safety non-conformance) are observed. 16. In the event of the activation of the BUS Programme, the Contractor will be required to undergo the activities as follows: 17. Stopping work at the affected site[s] during a BUS Programme is important to allow contractors to review its safety practices and focus on its operational methods and processes with the aim of preventing further incidents from occurring again. 18. If the contractor placed on a BUS Programme is unable to meet the exit requirements at the end of the 5 th week, a further 2 weeks extension will be granted. If the contractor is still unable to meet the exit requirements at the end of the 7 th week, the contractor will be placed on a second BUS Programme to address the failure of the first BUS Programme. SP Group CPMS V6.0 19 Jul 2023 7 19. In the event the contractor is placed on the BUS Programme more than 2 times in a calendar quarter, the contractor will be suspended from participating in any new procurement activities for the next three months. The suspended contractors and their subsidiaries are also not allowed to apply to be sub-contractors for any SP Group contracts during the suspension period. 20. From 1 Apr 2023, Contractor shall not be under MOM’s Business Under Surveillance programme (BUS) OR not accumulated 25 or more demerit points under MOM’s DPS as at the Tender Closing Date and before the Tender Award Date. Tender Evaluation Framework 21. The CPMS adopts a tender evaluation framework that comprises the following 3 Stages: 22. Stage 1 (SET) aims to inculcate a mindset of safety being the highest priority among our contractors, by selecting only likeminded contractors who have adequate safety management system and track records to work on our projects. Contractors who meet the SET requirements will be pre-qualified to participate in SP Group’s tenders for works described in paragraph 5 above. Once such pre-qualification is granted by SP to the contractors, it shall be valid for the entire Assessment Year. Any contractor which fails the Stage 1 assessment can apply for re-assessment at the start of new calendar quarter after being notified of its failure to pre-qualify. SP Group CPMS V6.0 19 Jul 2023 8 23. In the subsequent Stage 2 and 3 of the evaluation of bids submitted for CPMS applicable tenders, each bidder’s Contractor Quarterly scores over the past 2 years will be taken into account to determine the successful bidder. Where a bidder does not have sufficient records of past Contractor Quarterly Scores (e.g. new contractors) a default score will be used instead. Amendments and FAQs 24. SP Group may modify the CPMS at any time and such amendments shall be deemed immediately applicable to the contracts that are ongoing at the time of such amendments. Contractors are strongly encouraged to check https://www.spgroup.com.sg/doing-business-with-us/procurement for amendments, updates and FAQs relating to the CPMS. 25. If you have any questions, comments or suggestions regarding the CPMS, please email to us at the following address: CPMS@spgroup.com.sg SP Group CPMS V6.0 19 Jul 2023 9
[20180620] Lianhe Zaobao - Singapore Power to set up the largest electric car charging network before end of 2020https://www.spgroup.com.sg/dam/jcr:114d13ea-0daf-4bc7-9611-a71514d716de
02 2018 年 6 月 20 日 星 期 三 焦 点 新 能 源 2020 年 底 前 设 置 本 地 最 大 电 动 车 充 电 网 络 李 思 敏 报 道 leesimin@sph.com.sg 电 动 车 用 户 往 后 可 更 便 利 充 电 , 新 能 源 集 团 计 划 最 迟 2020 年 底 , 设 置 本 地 最 大 公 共 电 动 车 充 电 网 络 , 充 电 时 间 估 计 比 现 有 充 电 设 备 快 二 至 六 倍 。 新 能 源 集 团 昨 天 宣 布 将 在 全 岛 各 处 设 置 500 个 充 电 点 , 其 中 30 个 会 率 先 在 今 年 底 投 入 服 务 。 与 此 同 时 , 集 团 也 宣 布 为 购 买 和 安 装 充 电 设 备 进 行 招 标 。 集 团 总 裁 黄 锦 贤 指 出 , 这 项 计 划 将 能 填 补 本 地 电 动 车 市 场 现 有 缺 口 。 根 据 陆 路 交 通 管 理 局 网 站 的 数 据 , 截 至 上 个 月 底 , 本 地 有 354 辆 电 动 车 。 未 来 估 计 会 有 更 多 人 改 用 更 节 能 环 保 的 电 动 车 , 为 此 , 已 有 数 个 业 者 在 本 地 提 供 电 动 车 充 电 设 备 , 包 括 BlueSG 和 Greenlots。 BlueSG 商 业 与 网 络 总 监 林 贞 輗 受 询 时 透 露 , 公 司 目 前 已 在 全 岛 各 地 设 置 55 个 充 电 站 共 215 个 充 电 点 , 不 过 这 些 充 电 点 只 供 BlueSG 共 享 电 动 车 用 户 使 用 。 该 公 司 去 年 宣 布 , 会 在 2020 年 底 前 在 全 岛 设 置 2000 个 充 电 点 ( 约 500 个 充 电 站 ), 不 过 只 有 400 个 充 电 点 会 开 放 让 一 般 公 众 使 用 , 其 余 充 电 点 则 保 留 给 BlueSG 用 户 。 另 外 一 个 业 者 Red Dot Power 也 计 划 最 迟 明 年 底 在 本 地 设 置 至 少 50 个 充 电 站 。 黄 锦 贤 指 出 , 新 能 源 与 其 他 业 者 不 同 之 处 在 于 公 司 的 充 电 网 络 会 是 本 地 最 大 型 的 公 共 充 电 网 络 。 他 说 :“ 我 们 的 网 络 不 仅 开 放 让 公 众 使 用 , 也 会 遍 布 全 岛 各 地 , 充 电 时 间 也 较 快 , 这 项 计 划 无 疑 是 一 个 游 戏 颠 覆 者 。” 本 地 现 有 充 电 设 备 以 交 流 电 为 主 , 这 款 设 备 的 充 电 功 率 平 均 为 7.4 千 瓦 (kW), 充 电 时 间 长 达 八 个 小 时 。 充 电 时 间 快 二 至 六 倍 相 较 之 下 , 新 能 源 的 充 电 点 则 由 交 流 电 和 直 流 电 两 款 设 备 组 成 , 功 率 介 于 22 千 瓦 至 50 千 瓦 , 比 现 有 设 备 的 充 电 时 间 快 二 至 六 倍 , 其 中 连 接 至 直 流 电 设 备 的 电 动 车 最 快 能 在 30 分 钟 内 完 成 充 电 。 本 地 目 前 大 部 分 为 交 流 电 充 点 电 , 直 流 电 充 电 点 不 到 五 个 。 新 能 源 指 出 , 公 司 计 划 设 置 的 500 个 充 电 点 当 中 , 超 过 100 个 为 直 流 电 充 电 点 , 让 更 多 用 户 快 速 充 电 。 新 能 源 集 团 计 划 在 2020 年 底 之 前 在 全 岛 各 处 设 置 500 个 充 电 点 , 让 公 众 为 电 动 车 充 电 。( 梁 伟 康 摄 ) 集 团 战 略 发 展 总 监 吴 自 强 说 , 为 了 让 用 户 更 容 易 充 电 , 这 些 公 开 充 电 点 会 设 置 在 购 物 中 心 、 住 宅 区 、 商 业 园 和 工 业 区 等 地 。 用 户 日 后 只 需 下 载 公 司 的 手 机 应 用 并 报 名 成 为 用 户 , 就 能 通 过 应 用 查 询 和 预 定 充 电 点 及 付 费 , 也 能 随 时 查 询 充 电 情 况 。 至 于 付 费 系 统 , 吴 自 强 透 露 公 司 将 采 用 分 层 (tiered) 付 费 结 构 , 详 情 会 在 日 后 公 布 。 不 过 他 也 透 露 , 被 发 现 在 完 成 充 电 后 没 有 在 限 定 时 间 内 把 车 开 走 的 用 户 会 被 罚 款 , 这 是 为 了 确 保 其 他 用 户 之 后 能 使 用 这 些 充 电 点 。 除 了 计 划 推 出 最 大 公 共 电 动 车 充 电 网 络 , 新 能 源 也 已 从 前 年 起 逐 渐 将 公 司 的 服 务 车 辆 更 换 为 电 动 车 。 目 前 已 有 30 辆 电 动 车 投 入 服 务 , 它 希 望 接 下 来 能 将 公 司 所 有 300 多 辆 服 务 车 辆 更 换 为 电 动 车 。
Microsoft Word - SP Contractor Portal T&C.docxhttps://www.spgroup.com.sg/dam/jcr:071bcebf-7797-434d-9550-004d2d8dc112/%20SP%20Contractor%20Portal%20T&C.pdf
Terms & Conditions of Use IMPORTANT - PLEASE READ THESE TERMS & CONDITIONS OF USE CAREFULLY. BY ACCESSING THIS PORTAL (“PORTAL”) AND/OR USING ANY OF THE SERVICES (INCLUDING DOWNLOADING, INSTALLING OR USING ANY ASSOCIATED SOFTWARE) BEING OFFERED THROUGH THE PORTAL, THE USER AGREES TO BE BOUND BY THE TERMS & CONDITIONS OF USE STATED BELOW. IF THE USER DOES NOT AGREE TO THESE TERMS & CONDITIONS OF USE, THE USER MUST IMMEDIATELY DISCONTINUE THE ACCESS AND USE OF THIS PORTAL AND/OR THE ACCESS AND USE OF ANY OF THE SERVICES. The Services (defined below) on this Portal is provided by SP PowerGrid Ltd (hereinafter called "SPPG"). These Services may only be accessed and/or used by the User (defined below) through the use of the Security Credentials. 1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS AND CONDITIONS These Terms & Conditions of Use shall govern the Services and the access and/or use of this App and the Services by the User. By completing the registration or subscription process and clicking the 'Finish' button (if applicable) or clicking the "I Accept" button, the User agrees to be bound by all of the terms and conditions set out herein. In addition to these Terms & Conditions of Use, the access and/or use of the App and/or Services is also subject to any prevailing or existing terms of conditions that the User has entered into or will enter into with SPPG. If there is any conflict or inconsistency between these Terms & Conditions of Use and any prevailing or existing terms of conditions, these Terms & Conditions of Use will prevail. 2. DEFINITION OF TERMS The following terms and expressions shall have the meaning stated hereunder except where the context otherwise requires: I. “Affiliate” Singapore Power Limited, and any persons or entities that are Controlled directly or indirectly by Singapore Power Limited. II. “Content” all information, text, design, sound recordings, music, Software, photographs, videos, images, graphics, data, messages, links and any other content and materials made available through or provided as part of or for purposes of or in connection with the Portal and/or Services. III. “Control” the beneficial ownership of more than 50% of the issued share capital of a company or the legal power to direct or cause the direction of the general management of the company, and “Controls”, “Controlled” and the expression “change of Control” shall be construed accordingly; IV. “E-Account” a registered account with SPPG for the purposes of using and/or accessing the Portal. V. “Intellectual Property Rights” includes but is not limited to any rights, title and interest in patents (including utility models), designs (whether or not capable of registration), semi-conductor topography rights, rights in layouts of integrated circuits, copyrights, Moral Rights, database rights, trademarks, service marks, trade and business names, domain names, and any rights of goodwill associated therewith, rights to sue for passing off, rights in the nature of unfair competition rights, trade secrets, confidentiality and other proprietary rights including rights to knowhow, rights to technical and other information, rights to apply for registration of any of the foregoing, rights to take action for past, present and future infringements in respect of any of the foregoing, and all rights in the SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg nature of any of the foregoing anywhere in the world whether registered or unregistered, whether subsisting now or in the future. VI. “Malware” any and all forms of malicious, surreptitious, destructive or corrupting code, agent, macro or any other program which is designed to permit unauthorized access, to disable, erase, corrupt or otherwise harm or damage software, hardware or data; or any device, method, or token whose apparent or intended purpose is to allow circumvention of the normal security of software or the system containing the code. VII. “Moral Rights” the rights as described in Article 6bis of the Berne Convention for Protection of Literary and Artistic Works 1886 (as amended and revised from time to time), being "droit moral" or other analogous rights arising under any law, that exist or that may come to exist, anywhere in the world, in relation to any works or other subject matter. VIII. “Personal Data” data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which SPPG has or is likely to have access. IX. “Security Credentials” the E-Account, business registration number, user identification code (“User ID”), and/or passwords and any other devices or information that may be issued by or which may be accepted by SPPG from time to time for use by the User for the purposes of authenticating the User’s access and/or use of the Portal, the Services and/or the Content. X. “Services” any features, functionalities, services or products which SPPG provides to the User through the Portal from time to time including any value-added features (whether online or otherwise). XI. “Software” any software programmes including any upgrades. XII. “User” the user using and accessing the Portal and Services for personal purposes. XIII. “User Content” information, content or materials which the User uploads, submits, stores, sends, receives or makes available to or through the Portal and/or Services and any Intellectual Property Rights subsisting therein, and all other information, content or materials made available for purposes of or in connection with the Portal and/or Services and any Intellectual Property Rights subsisting therein. 3. LICENCE TO USE PORTAL AND CONTENT The User will need to register for an E-Account with SPPG in order to utilise the Portal and the Services, access any information related to the User’s instructions given via the Portal, access the User’s E-Account information and any other records associated with the User’s use of the Portal. The User may only register for one E-Account with SPPG unless SPPG explicitly approves the opening of additional accounts. SPPG may refuse the creation of duplicate accounts for the same User. Where duplicate accounts are detected, SPPG may close or merge these duplicate accounts without notification to the User. The Portal and Content are proprietary to SPPG, its Affiliates and/or its licensors (as may be applicable) and must not be used other than strictly in accordance with these Terms & Conditions of Use. If the User agrees to these Terms & Conditions of Use, the User shall be granted a personal, limited, non-exclusive, nontransferable, non-sublicensable right to use the Portal and the Content. SPPG reserves all rights not granted hereunder. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg The User is permitted to, through SPPG-designated means, print or download extracts of the Content for the User’s personal and non-commercial use only. Any copies of such Content saved to disk or to any other storage medium may only be used for subsequent viewing purpose or to print extracts for personal and noncommercial use. Any other use is strictly prohibited. Without prejudice to the foregoing, the User shall not without the prior written consent of SPPG: (i) remove, delete, augment, add to, copy, store, include in any public or private electronic retrieval system or service, create derivative works from or otherwise exploit in any way the Portal (or any part thereof), the Services (or any part thereof) or the Content (or any part thereof) in any form and by any means; (ii) reproduce, transmit, publish, perform, broadcast, store, adapt, distribute, display, rent, lease, license, export, participate in the transfer or sale of, or hyperlink the Portal (or any part thereof), the Services (or any part thereof)or the Content (or any part thereof) in any form and by any means; (iii) adapt, alter, modify, decompile, disassemble and/or reverse engineer the Portal (or any part thereof), the Services (or any part thereof) or the Content (or any part thereof); (iv) create a database whether in electronic or structured manual form by regularly or systematically downloading or storing all or any part of the Portal and/or Content for any purposes. Any breach of the requirements or restrictions in Paragraphs 5 and 6 shall result in immediate and automatic termination of all rights and licence granted by SPPG under these Terms & Conditions of Use. The User shall (i) abide by all applicable laws and regulations in the User’s access and/or use of the Portal, the Services and/or the Content; (ii) not impersonate any person or entity or to falsely state or otherwise misrepresent his/her affiliation with any person or entity; (iii) not send, distribute or upload, in any way, any Malware; and (iv) not post, promote or transmit through the Portal and/or the Services any unlawful, harassing, libellous, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. SPPG does not endorse nor assume any responsibility for the contents of the User’s transmissions or communications through the Portal and/or Services and the User is solely responsible therefor. The User warrants and represents that the User has the right and authority to submit the contents of the User’s transmissions or communications through the Portal and/or Services. SPPG shall be entitled to, without giving any prior notice, remove any information or materials submitted by the User or posted by the User through the Portal and/or Services. 4. SECURITY CREDENTIALS The User shall be responsible for maintaining the confidentiality of the Security Credentials, and agrees to accept responsibility for all activities that are referable to the Security Credentials. SPPG reserves the right to terminate any or all existing accounts the User has with SPPG in their sole discretion. All use and/or access (including any purported use and/or purported access) of the Portal, Services and/or Content referable to any of the Security Credentials (whether such access or use is authorised by the User or not) shall be deemed to be the use and/or access of the Portal, Services and/or Content by the User. SPPG shall be entitled to consider any person who gains access to the Portal, Services and/or the Content using the Security Credentials to be the User or an individual authorised by the User without further inquiry or investigation. Where applicable, references to the User’s use and/or access of the Portal, Services and/or the Content shall be deemed to include the use and/or access of the Portal, Services and/or the Content by an individual authorised by the User. The User is able to transmit instructions through the Portal and/or Services. All instructions referable to any of the Security Credentials shall be deemed to be instructions validly transmitted and issued by the User. Such instructions shall be deemed to be irrevocable and SPPG is entitled to act upon such instructions without requiring further consent. SPPG shall not be obliged to investigate or verify the authenticity, the authority or the identity of any persons effecting any instructions or the authenticity, accuracy and completeness of such instructions. Notwithstanding this, SPPG shall be entitled, at its own discretion, to decline to act or refrain from acting promptly upon any instructions and to investigate or verify the authenticity, the authority or the identity of such persons effecting the instructions or the authenticity, accuracy and completeness of the instruction. SPPG may, in its discretion, refuse to comply with any instruction if the instruction is ambiguous or conflicting, incomplete or inaccurate. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg The User shall be responsible for all actions referable to any of the Security Credentials, whether or not authorised by the User. Therefore, SPPG does not recommend that the User discloses any of the Security Credentials to any third parties. The User shall be responsible for any access and/or use, and any purported access and/or use, of the Portal, Services, Content and/or E-Account, whether or not authorised by the User. If the User loses control of the Security Credentials, the User may lose substantial control over his/her personally identifiable information and may be subject to legally binding actions taken on the User’s behalf. The User shall immediately notify SPPG if it comes to their knowledge that any of the Security Credentials has been compromised (including any loss, theft, breach of security, or unauthorised disclosure or use) and/or there has been unauthorised use of their E-Account, the Portal and/or the Services. SPPG and its Affiliates shall not be liable or responsible for any damage, expense or loss of any kind suffered directly or indirectly by the User as a result of any loss, disclosure, theft and/or unauthorised use of the User’s Security Credentials. 5. ACCESS TO AND USE OF USER CONTENT Subject to Clause 15 of these Terms & Conditions of Use, the User hereby grants to SPPG, a non-exclusive, world-wide, royalty-free, perpetual and irrevocable, right and licence (“Licence”) to use, host, store, reproduce, perform, display, distribute, adapt, modify, re-format and create derivative works of any and all of the User Content, and the right to sublicense or transfer the foregoing rights to its Affiliates and such third parties designated by SPPG. The User represents and warrants to SPPG that it either owns the User Content and/or has valid licenses or other rights in relation to the User Content and has full authority to grant the Licence to SPPG. The User hereby consents to SPPG accessing, collecting and using, and authorises SPPG, to access, collect and use, subject to Clause 15, any and all information relating to the User with any relevant organisation, and all User Content. To the extent applicable or required, the User hereby warrants and confirms that it has done and will do all things necessary to authorise the access to, collection of and/or use by SPPG of (a) any and all information relating to the User with such relevant organisation and (b) all User Content. 6. INTELLECTUAL PROPERTY All Intellectual Property Rights in the Content, App and/or Services shall be absolutely owned by SPPG for the full duration of all such rights and all throughout the world. No licence or right is granted and the User’s access to and/or use of this Portal, the Content and/or the Services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property Rights in the Portal, Content and/or Services without the prior written consent of SPPG or its Licensors. Any and all Intellectual Property Rights in and to the User Content shall vest in SPPG. The User hereby assigns all Intellectual Property Rights in and to the User Content to SPPG. The User warrants and represents that any transmissions or communications made by the User via the Portal and the User Content do not infringe the Intellectual Property Rights or any other rights of any third party. 7. ELECTRONIC COMMUNICATIONS When the User accesses and/or uses the Portal or any of the Services or sends e-mails to SPPG’s email address made available through the Portal, the User is communicating with SPPG electronically. The User consents to receive communications from SPPG electronically. SPPG will communicate with the User by e- mail sent to the last updated address made known to SPPG or by posting notices on the Portal. Where the communication is given by SPPG to the User electronically, it will be deemed to have been received upon delivery (and a delivery report received by SPPG will be conclusive evidence of delivery even if the communication is not opened by the User); and where the communication is given to SPPG electronically, it will be deemed to have been received upon being opened by SPPG. The User agrees that all agreements, notices, disclosures and other communications that SPPG provides to the User electronically will satisfy any and all legal requirements that such communications be in writing. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg 8. ELECTRONIC FORM The User agrees that these Terms & Conditions of Use in electronic form constitute a written document and therefore the User undertakes not to dispute or challenge the validity or enforceability of these Terms & Conditions of Use on the grounds that it is not a written document and the User hereby waives any such right that the User may have at law. 9. PAYMENTS The User acknowledges and agrees to carry out a transaction in accordance with these Terms & Conditions of Use and the instructions set out in the Portal, which may be amended from time to time. The User further acknowledges and agrees that in the event the User fails to comply with these Terms & Conditions of Use and/or instructions set out in the Portal and such failure results in a transaction not being executed, SPPG shall not be liable in any way for any loss and liability that the User may incur as a result the non-execution of the transaction. If SPPG is unable to execute the User’s transaction, SPPG will notify the User of the same and, if possible, inform the User of the reasons for such refusal and explain how to remedy the situation. SPPG may, in its sole discretion, delay the execution of the User’s request to carry out a transaction if there is reason to believe that the User’s request to execute a transaction may involve fraud or misconduct, and/or violates any of these Terms & Conditions of Use and/or applicable law. Where the User makes payment through the Portal by debit/credit card, the User acknowledges, agrees and consents that his/her Personal Data may be disclosed to third parties (located within and outside of Singapore) processing such debit/credit card transactions, including debit/credit card companies, banks and payment gateways, and, subject to their respective personal data privacy policies and applicable laws, may be used, processed and stored by such third parties to facilitate payments that the User now or subsequently make. Payment to SPPG of fees, if any, for the provision of any of the Services shall be made in the manner prescribed by SPPG. Where the User makes payment through the Portal for third party services, the User acknowledges and agrees that the User shall be deemed to be the party making such payment directly to the relevant third party service provider. The User may not claim against SPPG or any of its agents, for any failure, disruption or error in connection with the User’s chosen payment method. SPPG reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to the User or giving any reason. Subject to Paragraph 9 of this clause herein, the User acknowledges and agrees that SPPG’s records and any records of the communications, transactions, instructions or operations made or performed, processed or effected through the Portal and/or Services by the User or any person purporting to be the User (whether or not authorised by the User), or any record of communications, transactions, instructions or operations relating to the operation of the Portal and/or Services and any record of any communications, transactions, instructions or operations maintained by SPPG or by any relevant person authorised by SPPG relating to or connected with the Portal and/or Services shall be binding on the User for all purposes whatsoever and shall be conclusive evidence of such communications, transactions, instructions or operations. The User has a duty to examine and verify the correctness of any and all confirmations, statements, records and any other documents issued by SPPG in relation to the E-Account, Portal and Services. The User further undertakes to promptly inform SPPG in writing of any alleged error, irregularity, discrepancies or omissions in such documents. If no such notice is received by SPPG within 14 days from the date stated in such documents, the User shall be (a) deemed to have conclusively accepted all content contained in such documents; and (b) liable for any and all losses arising from or in connection with any alleged error, irregularity, discrepancies or omissions in such documents. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg 10. OTHER BUSINESSES The Portal may provide links to websites or services of SPPG, SPPG’s Affiliates and certain other businesses and/or third parties. SPPG and its Affiliates are not responsible for examining or evaluating, and do not warrant the offerings of, any of these businesses or individuals or the content of their websites or services. SPPG does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. The User should carefully review their privacy statements and other conditions of use. 11. FURTHER AGREEMENTS In addition to these Terms & Conditions of Use, the access and/or use of specific aspects of the Portal, Services and/or the Content may be subject to additional terms and conditions that SPPG may prescribe. Access and/or use of additional services of SPPG’s Affiliates or other third parties may be provided through the Portal and/or Services under separate agreements with SPPG’s Affiliates or such other third parties where necessary. Such agreements shall strictly be between the User and such SPPG’s Affiliates or other third parties. Under no circumstances shall it be construed that, in the case of the User’s access to and use of the additional services of SPPG’s Affiliates or any third party, SPPG is a party to any transaction, if any, between the User and such Affiliate or third party, or that SPPG endorses, sponsors, certifies or is involved in the provision of such additional services through the Portal and/or Services. 12. DISCLAIMERS Certain links on the Portal, Content and/or Services may lead to websites or social media channels or apps not operated by or under the control of SPPG or its Affiliates. The User shall access such websites, social media channels or apps at their own risk and SPPG accepts no responsibility or liability for any damage caused or alleged to be caused by or in connection with the use of the material or functions contained on those websites, social media channels or app. Some parts of the Portal, Content and/or Services may contain advertising and/or other materials submitted by third parties. SPPG shall not be responsible for any error, omission or inaccuracy in any such advertising or such other materials. Any links to other websites, social media channels, apps or any advertising and/or materials submitted by third parties shall not be considered to be referrals or endorsements of such websites, social media channels, apps, advertising and/or materials and the links are provided purely for convenience or for informational purposes. The User agrees that the access to and/or use of such linked websites, social media channels, apps or advertising and/or materials submitted by third parties is entirely at the User’s own risk. The Portal, Services and the Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, SPPG makes no and expressly disclaims all representations or warranties of any kind, express or implied or statutory, including without limitation to warranties of accuracy, adequacy, completeness, timeliness, merchantability, currency, reliability, satisfactory quality, fitness for a general or particular purpose, title, non-infringement of third party rights and authenticity of any material or claim, continued available or compatibility with any other equipment or other software, and to any implied warranty arising from the course of dealing or usage or trade. The Content is only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. No oral advice or written information given through the Portal and/or the Services or by SPPG or its officers, directors, employees, agents, third party service providers or third party content providers shall create a warranty nor shall the User rely on any such information or advice. SPPG does not warrant that the Portal, Content and/or the Services provided will meet all or any of the User's requirements. In particular, SPPG does not warrant that the Portal, Content and/or the Services will always be available, accessible, complete, uninterrupted, timely, secure or error free. Further, SPPG makes no warranty that the Portal, Content and/or Services are free from Malware or defects which may affect the Portal, Content and/or Services generally. SPPG shall in no event be liable to the User if the User does not have a device which is compatible with the software of the Portal. SPPG reserves the right not to permit the User to access and/or use the Portal, Services and/or Content should the Portal be incompatible with the User’s device. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg To the fullest extent permitted by law, SPPG shall not, in any event, be liable to the User or any other party for any damages, losses, expenses, penalties or costs whatsoever (including without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss opportunity) arising in connection with the User's use of the Portal, Content and/or Services, or the User’s reliance on any Content and/or Services, regardless of the form of action and even if SPPG had been advised as to the possibility of such damages. Without prejudice to Paragraph 6 of this clause, should any liability be attributed to SPPG, SPPG’s Affiliates, and SPPG’s respective directors, officers, employees, agents, contractors and licensors, the total liability shall not exceed in aggregate the sum of S$200,000. 13. INDEMNIFICATION The User hereby agree to defend, indemnify and hold harmless SPPG and its Affiliates, officers, directors, employees, agents, third party service providers, third party content providers and licensors (“SPPG Indemnitees”) from and against all damages, claims, expenses, penalties and costs (including indemnification of legal costs on a full indemnity basis arising out of the User's use of the Portal, Content and/or the Services) suffered or incurred by SPPG Indemnitees in connection with or arising from (1) the User's access and/or use, or the User’s purported access and/or use of the Portal, Content and/or Services;(2) the User's breach or purported breach of any of these Terms & Conditions of Use; (3) the enforcement of SPPG’s rights under these Terms & Conditions of Use or in acting upon any instructions which the User may give in relation to the Portal, Content and/or Services; or (4) any negligence, fraud and/or misconduct on the User’s part. 14. TERMINATION The User may terminate these Terms & Conditions of Use by giving 30 days’ written notice to SPPG. SPPG shall be entitled to terminate the provision of the Services to the User immediately upon a breach by the User of any of the terms of these Terms & Conditions of Use with or without prior written notice. In the absence of such breach, SPPG may terminate the provision of the Portal, Services and/or Content to the User at any time in writing. For the avoidance of doubt, the User may not evade any legal proceedings or investigations by cancelling the User’s E-Account with SPPG or if the E-Account is terminated by SPPG. The User will remain liable for all obligations related to the User’s E-Account even after the E-Account is cancelled or terminated. Failure to comply with these Terms & Conditions of Use constitutes a material breach and may result in SPPG taking all or any of the following actions: (i) immediate, temporary or permanent withdrawal of the User’s right to use the Portal, Content or Services; (ii) immediate, temporary or permanent removal of any material uploaded by the User to the Portal; (iii) issuance of a warning to the User; (iv) legal proceedings against the User for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; (v) further legal action against the User; and/or (vi) disclosure of such information to law enforcement authorities as SPPG reasonably feel is necessary. SPPG will determine, in its reasonable discretion, whether there has been a breach of these Terms & Conditions of Use through the User’s use of the Portal and/or the Services. When a breach of these Terms & Conditions of Use has occurred, SPPG may take such action as it deems appropriate. SPPG has the right to disable the access of any User at any time, if in its reasonable opinion the User has failed to comply with any of the provisions of these Terms & Conditions of Use. SPPG will notify the User of any suspension or restriction of the User’s E-Account and of the reasons for such suspension or restriction as soon as SPPG can, unless notifying the User would be unlawful or would compromise SPPG’s reasonable security interests. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg SPPG excludes liability for actions taken in response to breaches of these Terms & Conditions of Use. The responses described in these Terms & Conditions of User are not limited, and SPPG may take any other action that it reasonably deems appropriate. 15. APP POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as the SP Group Personal Data Protection Policy (https://www.spgroup.com.sg/personal-data-protection-policy) which may be updated and/or amended from time to time, which shall be deemed to be incorporated into these Terms & Conditions of Use. By using the Portal and/or the Services, the User agrees that all Personal Data of the User may be collected, used and disclosed by SPPG, its Affiliates and partners in accordance with SP Group Personal Data Protection Policy, as may be updated and/or amended from time to time. In addition to and without prejudice to any other consent which the User provides to SPPG from time to time (for example through the SP Group Personal Data Protection Policy), the User hereby authorises and consents to SPPG, its Affiliates and partners to collect, use and disclose the Personal Data of the User for the following purposes: a. To provide the User with access to and use of the Portal and/or Services; b. To process payments and all other matters in connection with the Portal and/or Services; c. To communicate with the User; d. To update SPPG’s records and to maintain the User’s E-Account; e. To verify the identity and authority of the User; f. To develop new services and products; and g. To carry out analytics, research, planning and statistical assessment. SPPG reserves the right to make such changes to these Terms & Conditions of Use as SPPG may in its discretion deem fit from time to time. SPPG will notify the User of such amendments by posting the changes on the Portal or such other method of notification as may be designated by SPPG (such as via email or other forms of electronic communications), which the User agrees shall be sufficient notice for the purposes of this paragraph. If the User does not agree to be bound by the changes to these Terms & Conditions of Use, the User shall immediately cease all access and/or use of the Portal and Services. The User further agrees that if he/she continues to use and/or access the Portal, Content and/or Services after being notified of such changes to these Terms & Conditions of Use, such use and/or access shall constitute an affirmative: (i) acknowledgement by the User of these Terms & Conditions of Use and its changes; and (ii) agreement by the User to abide and be bound by these Terms &Conditions of Use and its changes. Where any of part these Terms & Conditions of Use is deemed to be invalid, void, illegal or unenforceable, the legality, validity and enforceability of the remaining parts of these Terms & Conditions of Use shall not be affected or impaired thereby and shall continue in force as if such invalid, void, illegal or unenforceable part of these Terms & Conditions of Use was severed from these Terms & Conditions of Use. 16. REVISIONS The Content are subject to change (including, without limitation, modification, deletion or replacement thereof) from time to time at the sole discretion of SPPG and without notice the User. SPPG may upgrade, modify, alter, suspend, discontinue the provision of or remove, whether in whole or in part, this Portal, the Content and/or the Services at any time without notice and without assigning any reason therefore. SPPG shall not be liable if any such upgrade, modification, suspension or alteration prevents the User from accessing this Portal, Content and/or the Services or any part thereof. 17. MISCELLANEOUS The User may not assign any of his/her rights under these Terms & Conditions of Use without SPPG’s prior written consent. SPPG may assign its rights under these Terms & Conditions of Use to any of its Affiliates or any third party. No failure or delay to exercise SPPG’s rights under these Terms & Conditions of Use shall operate as a waiver thereof nor shall such failure or delay affect the right to enforce SPPG rights under these Terms & Conditions of Use. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg A person or entity who is not a party to these Terms & Conditions of Use (other than SPPG’s Affiliates) shall have no right under the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore) or any similar legislation in any jurisdiction to enforce any term of these Terms & Conditions of Use. Without prejudice to the generality of the above, SPPG’s right to vary, amend or rescind these Terms & Conditions of Use in accordance with these Terms & Conditions of Use may be exercised without the consent of any person or entity who is not a party to these Terms & Conditions of Use. User agrees and acknowledges that these Terms & Conditions of Use and the Services do not include the provision of Internet access or other telecommunication services by SPPG. Any Internet access or telecommunications services (such as mobile data connectivity) required to access and use the Content and/or Services shall be the User’s sole responsibility and shall be separately obtained by User, at the User’s own cost, from the appropriate telecommunications or internet access service provider. Nothing herein shall be construed as a representation by SPPG and/or its Affiliates that the information and materials contained in or accessed through this Portal is appropriate or available for use in geographic areas or jurisdictions other than Singapore. By accessing and/or using this Portal and/or the Services, the User agrees that such access and/or use, as well as these Terms & Conditions of Use shall be governed by, and construed in accordance with, the laws of Singapore and the User agrees to submit to the exclusive jurisdiction of the Singapore courts. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg
Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/keeping-a-keen-eye-on-underground-networks
SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Keeping a keen eye on underground networks RELIABILITY With many different types of cables installed beneath the roads, it sure takes a keen eye to identify, divert and renew the power cables owned by SP Group. Mohamed Faisal, an Executive Engineer from Projects at SP PowerGrid, is trained to do so. The 29-year-old is responsible for laying new 66kV underground electrical cables. Some require diversion to prevent obstruction while others beyond their useful life of 30 to 35 years have to be renewed. Faisal has to work closely with the authorities and key customers to lay cables within areas under their purview. Once, Faisal had to find a suitable location to lay the cables as there were deeply rooted trees that were causing obstruction to the cable alignment. Faisal worked closely with NParks to find a suitable place to lay the cables. Both parties work towards the common goal of maintaining the nation’s power network infrastructure. He said, “Managing people and project timelines comes with some pressure but I find it fulfilling. Seeing the projects through and ‘come to life’ keeps me going.” aisal conducting a routine cable drum inspection at a storage site in Singapore. These cable drums need to be inspected for any damages that may arise during shipment. After inspection, they are transported to work sites for cable laying works. Describing himself as ““Agile” and “Adventurous”, it is easy to understand why this budding engineer has chosen to navigate his career in the energy sector. Faisal’s father is an engineer too. In his younger days, Faisal would tag along with his father during his school break to learn about building services such as electrical, air-conditioning, lighting and mechanical ventilation. His father has shaped Faisal’s love for electrical engineering over the years. Faisal’s younger brother, a former intern with SP PowerGrid in 2019, is also inspired to follow his footsteps to become an Electrical Engineer. Faisal (in yellow) witnessing a pre-commissioning test conducted by the Professional Engineer and his testing team at the end of the cable installation project. This test is integral in ensuring the health of new or diverted cables before they are connected to the national power grid. Beyond his core engineering work, the Engineering Development for GraduatEs (EDGE) engineer is also an app creator. With his natural engineering instincts to “fix stuff”, Faisal did not hesitate to roll up his sleeves when he noticed some gaps at work. He said, “The daily reporting process at work was manual and it took up a lot of administrative time. I was keen on creating a system to improve everyone’s productivity and make their work easier! I learnt how to create an app in three months by watching online tutorials, YouTube videos and reading forum comments. The app was first implemented in my section before it got rolled out to the entire branch after the idea took flight in the annual productivity workshop at SPPG. It is so encouraging to see that the app is now used by all SPPG staff. Now, it pushes me to create better apps!” Faisal overseeing the process of trench excavation for one of his diversion cables. Trench excavation poses challenges to contractors such as working near existing services, working in confined spaces etc. Faisal ensures that workers are always safe during trench excavation process. To Faisal, he finds meaning in doing his part for the nation. Beaming with pride, he said, “Everyone depends on us for their power needs. It is important to provide high quality of life for all customers as it keeps them safe and secure. I have many engineering friends who are keen to join SP. It’s really not the traditional utilities company you used to know. Beyond upholding reliability, we are now driving sustainability in and beyond Singapore!” TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels
Category: Reliability