News Release SP Group Partners Frasers Property Vietnam To Bring Integrated Smart, Clean Energy Solutions To Binh Duong Industrial Park Strategic partnership will elevate sustainable industrial real estate in Vietnam Smart and clean energy initiatives will benefit industrial tenants of Binh Duong Industrial Park with greater power reliability and resilience, lower operating costs and reduced carbon footprint Ho Chi Minh & Singapore, 24 August 2023 – SP Group (SP), A leading energy utilities group and sustainable energy solutions provider in Singapore and Asia Pacific and Frasers Property Vietnam (FPV), one of Vietnam’s leading diversified property developers, have signed a Memorandum of Understanding (MoU) to jointly develop and implement integrated smart energy solutions at FPV’s Binh Duong Industrial Park (BDIP). This partnership will help the industrial park accelerate the adoption of green energy solutions, enable energy savings and carbon emissions reduction for all tenants. In the initial phase, SP will design, invest, install, operate, and maintain integrated smart energy solutions for BDIP’s Industrial Service Centre (ISC). This includes the installation of solar photovoltaics for renewable energy, digital building solutions, electric vehicle charging, and smart energy optimisation and management systems. Subsequently, SP and FPV will collaborate on a feasibility study to implement a green micro-grid for BDIP that will accelerate the clean energy transition for the industrial park, facilitate access to renewable energy and will provide greater power reliability and resilience for tenants. The 837sqm ISC will cater to the business and social requirements of all BDIP tenants with shared facilities including meeting rooms, outdoor sport & recreational facilities, F&B options, and open green spaces. To regulate the ISC’s indoor environment balancing energy efficiency with users’ thermal comfort and wellbeing, SP will deploy its suite of smart building energy management solutions – Green Energy Tech (GETTM). A key innovative solution is GETTM Control, a self-learning building intelligence system that utilises artificial intelligence (A.I.) and Internet of Things (IoT) to optimise and regulate air-conditioning based on changes in occupancy and ambient weather conditions. Expected to potentially save up to 30 per cent on cooling energy and reduce carbon emissions by close to 18 per cent, the micro-climate control system utilises sensors and smart dampers to ensure cool air is sent to where it is needed. This enhances the well-being and thermal comfort for occupants while maximising energy and operational efficiency. Mr. Brandon Chia, Managing Director, Sustainability Energy Solutions, Southeast Asia and Australia, SP Group, said, "Our collaboration with Frasers Property Vietnam underscores our goal of empowering the sustainability ambitions of industrial parks and contributing to the net-zero targets of Vietnam. Through our bespoke and integrated system of smart and sustainable energy solutions, industrial parks can seamlessly harness renewable energy sources and transition to energy-efficient operations that will enhance cost savings, carbon emission reductions, and promote productivity." Leading the MoU signing ceremony on behalf of Frasers Property, Mr. Lim Hua Tiong, CEO of Frasers Property Vietnam, said: “As a multinational real estate developer, we take a long-term view for all our projects. We want to create buildings that are durable, adaptable, and resilient to the changing environment and needs of our customers. That is why we have applied our expertise in design and masterplanning to our first industrial showcase in Vietnam, Binh Duong Industrial Park. By partnering with SP, we are adopting industry-leading energy management practices to further improve the energy efficiency and sustainability credentials of our properties.” Also present at the signing ceremony was Frasers Property’s Group Head of Sustainability, Mr. Paolo Bevilacqua, who shared: “It is heartening to see the overall efforts we are making in adopting renewable energy sources for powering our properties, which is critical if we are to decarbonise to achieve our vision of sustainable real estate. This partnership between like-minded organisations demonstrates how our net-zero carbon goal can bring tangible benefits to tenants and customers with lower operational costs and a reduced carbon footprint.” Located in one of Vietnam’s key southern economic hubs in Binh Duong province, BDIP is FPV’s first industrial park development in Vietnam well served by National Route 13 and connected to major seaports and airports in the region. BDIP sits on more than 106 hectares of land, providing high quality industrial facilities built to international standards. The industrial park is amongst one of few developments in Vietnam to be LEED (Leadership in Energy and Environmental Design) Certified, which accredits for healthy, efficient, carbon and cost-saving green buildings. BDIP is appealing to sustainability-minded tenants, with Phase 1 now at over 90 per cent occupancy. The next development phase for BDIP is now open for pre-committed tenants in both ready-built and built-to-suit configurations. Realising sustainable real estate in Vietnam As a Group, Frasers Property is committed to be a net-zero carbon corporation by 2050, encompassing Scopes 1, 2 and 3 emissions. One of Frasers Property’s sustainability goals focuses on green-certifying its owned and asset-managed properties, which is also a business commitment of Frasers Property Vietnam to achieve green certification for all buildings in its portfolio. In late 2022, Frasers Property Vietnam became the first real estate company in Vietnam to be endorsed by the Science Based Targets initiative (SBTi). It received approval from SBTi for its detailed net-zero carbon roadmaps and carbon reduction targets that help reduce greenhouse gas (GHG) emissions. As part of its SBTi plans, the company intends to progressively install rooftop solar panels, allocate renewable energy for street lighting and introduce energy- and water-efficient building equipment renewable energy across its developments. Achieving a low-carbon future for Vietnam This partnership with FPV highlights SP’s commitment to help Vietnam’s energy-intensive sectors decarbonise, and to contribute towards Vietnam’s sustainability targets through the proliferation of various sustainability energy solutions. Earlier this year, SP acquired two solar farms of 100 Megawatts-peak (MWp) in Vietnam’s Phu Yen province. The acquisition builds SP’s capability and expertise to help customers achieve 100% clean energy consumption when the Direct Power Purchase Framework in Vietnam is in place. It also demonstrates SP’s long-term commitment to be a one-stop provider of sustainable energy services that enables commercial and industrial customers to achieve their net-zero ambitions.   ABOUT SP GROUP SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore, China, Vietnam and Thailand. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at spgrp.sg/facebook, LinkedIn at spgrp.sg/linkedin and Instagram at spgrp.sg/instagram. ABOUT FRASERS PROPERTY LIMITED Frasers Property Limited (“Frasers Property” and together with its subsidiaries, the “Frasers Property Group” or the “Group”), is a multinational investor-developer-manager of real estate products and services across the property value chain. Listed on the Main Board of the Singapore  Exchange Securities Trading Limited (“SGX-ST”) and headquartered in Singapore, the Group has total assets of approximately S$40.1 billion as at 31 March 2023. Frasers Property's multinational businesses operate across five asset classes, namely, residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China, and its well-established hospitality business owns and/or operates serviced apartments and hotels in over 20 countries and more than 70 cities across Asia, Australia, Europe, the Middle East and Africa. Frasers Property is also the sponsor of two real estate investment trusts (“REITs”) and one stapled trust listed on the SGX-ST. Frasers Centrepoint Trust and Frasers Logistics & Commercial Trust are focused on retail, and industrial & commercial properties, respectively. Frasers Hospitality Trust (comprising Frasers Hospitality Real Estate Investment Trust and Frasers Hospitality Business Trust) is a stapled trust focused on hospitality properties. In addition, the Group has two REITs listed on the Stock Exchange of Thailand. Frasers Property (Thailand) Public Company Limited is the sponsor of Frasers Property Thailand Industrial Freehold & Leasehold REIT, which is focused on industrial & logistics properties in Thailand, and Golden Ventures Leasehold Real Estate Investment Trust, which is focused on commercial properties. In Vietnam, Frasers Property has a well-diversified portfolio across asset classes. Signature commercial developments include Melinh Point, a Grade A boutique office building in Ho Chi Minh City's District 1, and modern-styled serviced-office Worc@Q2. Its industrial business spans more than 180 hectares in the north and south of Vietnam, which will eventually develop close to a million square metres of international grade and green certified facilities. Its Fraser Hospitality business maintains an active presence with Fraser Suites Hanoi and Fraser Residence Hanoi. The Group is committed to inspiring experiences and creating places for good for its stakeholders. By acting progressively, producing and consuming responsibly, and focusing on its people, Frasers Property aspires to raise sustainability ideals across its value chain, and build a more resilient business. It is committed to be a net-zero carbon corporation by 2050. Building on its heritage as well as leveraging its knowledge and capabilities, the Group aims to create lasting shared value for its people, the businesses and communities it serves. Frasers Property believes in the diversity of its people and are invested in promoting a progressive, collaborative and respectful culture. For more information on Frasers Property, please visit frasersproperty.com or follow us on LinkedIn. Photo caption: From left, Mr. Nguyen Thanh Phat – SP Group’s Managing Director for Vietnam, Mr. Brandon Chia - SP Group’s Managing Director, Sustainable energy solutions (South-east Asia & Australia), Mr. Lim Hua Tiong - CEO of Frasers Property Vietnam, and Mr. Paolo Bevilacqua - Frasers Property’s Group Head of Sustainability at the MOU signing ceremony on 8 August 2023.

Reschedule of Appointment (Supply Turn-on/ Cut-off/ Meter Reading) Please read this before filling up the form: • Supply Turn-on/ Meter Reading Appointment For electricity supply turn-on, please wait for our technician to inspect the premises at the appointed time. For water supply turn-on, you need not be present if your water meter is outside the premises. * For gas supply turn-on/ installation, please call City Energy at 1800-5551661 for the rescheduling of appointment and wait for the technician at the premises at the appointed time. ** Meter Reading appointment applies to premises with existing supplies. You need not be present if your meters are outside the premises. • Supply Cut-off Appointment You need not be present if your meters are outside the premises. • City Energy charges a fee for supply turn-on / cut-off / gas appliances disconnection. Please refer to their website at www.cityenergy.com.sg for more information. • Express service can be arranged within the same day at a fee of $64.80 (inclusive of GST) but is subject to availability and schedule. Express service is not available for supply turn-on and cut-off at premises with electricity supply capacity exceeding 45kVA, water meter with piping more than 15mm or commercial gas. • Rescheduling of appointment for residential account under personal name is available online. If you wish to reschedule your appointment, simply visit https://services.spservices.sg/#/rescheduleAppointment to submit your request. Customer Request 1. Type of Appointment Supply Turn-on/ Meter Reading Appointment** (Please refer to information above) Supply Cut-off 2. Utility Account Number Premises Address ____________________________________________________________________ ______________________________________ S 3. Please tick the service(s) you would like to reschedule All Electricity Water Gas* (Please refer to information above) Original Appointment Date/ Time (if any) ____________ (dd/mm/yyyy) ____________ (hh:mm to hh:mm) Date to Reschedule to ____________ (dd/mm/yyyy) (For next business day service, please submit your request before 3pm on Weekdays or 12pm on Saturdays) Removal of Electricity meter(s)/ cables/ wires # (For commercial premises only) # Delete where applicable Note: Cables/ wires will be removed within 7 business days after the electricity supply has been cut-off. For JTC/HDB Industrial Premises, after the electricity supply at your premises is cut-off by SP Services personnel, please arrange for the meters to be returned to SP PowerGrid. ___________________________ Customer’s Signature/Date For accounts registered under companies, the signature of its legal/authorized representative of the company and the company’s rubber stamp imprint are required. Name: _______________________________ (of account holder or the person signing for the company) Handphone Number: Other Contact Number: For Internal Use Documents received by: Meters are inside Staff’s Signature/Stamp/Date Appointment Date : ___________ Time : ____________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 2.6 / 12/ 22

SPH Media Limited MCI (P) 002/04/2024 http://www.tamilmurasu.com.sg ����: 1935 �����: ����� �.������ 30 ஏப்ரல் 2024 • ெசவ்வாய் • 60 காசு மரினா ேப குளிரூட்டுக் கட்டைமப்பில் சன்ெடக் சிட்டி மரினா ேபயில் உள்ள ‘எஸ்பி’ குழுமத் தின் மிகப் ெபரிய அளவிலான நிலத்தடி வட்டாரக் குளிரூட்டு முைறயில் சன் ெடக் சிட்டி இைணந்துெகாள்ளவிருக் கிறது. இதன் மூலம், ஏற்ெகனேவ உலகின் அத்தைகய ஆகப் ெபரிய கட்டைமப்பு விரிவைடயவிருப்பதாக ‘எஸ்பி’ குழும மும் சன்ெடக் சிட்டியும் ஏப்ரல் 29ஆம் ேததி கூறின. ஒப்பந்தத்தின்கீழ், ‘எஸ்பி’ குழுமம், சன்ெடக் சிட்டியின் குளிரூட்டு முைற யின் ெசயல்பாட்டுக்குப் ெபாறுப்ேபற்கும். அந்தக் குளிரூட்டு முைற 2027ஆம் ஆண்டுக்குள் மரினா ேப வட்டாரக் குளிரூட்டு கட்டைமப்புடன் ஒருங் கிைணக்கப்படும். ஒேர ஒரு ைமயப்படுத்தப்பட்ட குளிரூட்டுச் சாதனத்ைதக் ெகாண் டுள்ள சன்ெடக் சிட்டியின் குளிரூட்டு முைற, அதன் ஐந்து அலுவலகக் கட்ட டங்கள், சில்லைறப் ேபரங்காடி, மாநாட்டு மண்டபம் ஆகியவற்றுக்குக் குளிரூட்டுச் ேசைவகைள வழங்குகிறது. சன்ெடக் சிட்டி உட்பட, ெசயல்பாட்டில் உள்ள தற்ேபாைதய ஒட்டுெமாத்தக் குளிரூட்டு ஆற்றல் 203,000 ‘ெரஃப்ரிெஜ ரன்ட் டன்’ அளவில் இருக்கும். சிங்கப் பூரில் வட்டாரக் குளிரூட்டுத் தீர்வுகளுக் கான ஆகப் ெபரிய ேசைவ நிறுவனமாக ‘எஸ்பி’ குழுமம் திகழும். வட்டாரக் குளிரூட்டுக் கட்டைமப்பு, ைமயப்படுத்தப்பட்ட குளிரூட்டுச் சாதனங்கைளப் பயன்படுத்தி, கட்டடங் களின் குளிரூட்டுத் ேதைவகைளப் பூர்த்திெசய்கிறது. இதனால் கட்டைமப் பின் உறுப்பினர்கள் தங்கள் ெசாந்தச் சாதனங்கைள வாங்குவதற்கான ேதைவ இருக்காது. குளிரூட்டு வசதிையப் பகிர்ந்துெகாள் வதாலும், எரிசக்திப் பயனீட்ைடச் சாத கமாகப் பயன்படுத்திக்ெகாள்வதாலும், உறுப்பினர்கள் கரிம ெவளிேயற்றத்ைதக் குைறக்கலாம்; ெசலவுகைள மிச்சப்படுத் தலாம்.

‘Making power accessible’ Singapore Power engineer Dennis Khah combines his passion and desire to make a meaningful contribution A LOVE of mathematics and physics led Mr Dennis Khah to work in one of the most dynamic industries in singapore. As an engineer in singapore Power (sP), he is part of a team that ensures that all households get their electricity and gas supply. “With the increasing focus on developments such as renewable energy and smart grid, singapore’s energy landscape is poised for exciting changes on the horizon,” says the 25-year-old. His choice of a career was seeded as a teenager with a love for robotics, solving problems using mathematics and physics theories and dabbling in electronic circuits. He says: “My passion for power engineering was fuelled when I joined university, as I realised I could apply my interest towards the real challenges of operating singapore’s power network, tackling increasing energy demands and achieving environmental sustainability. Joining sP became a natural choice.” Now, not only is he in an industry which is set to shine even brighter, the graduate from the Nanyang Technological University’s school of Electrical and Electronic Engineering is also benefiting from efforts to groom the next generation of leaders for the power industry. He is part of a select group of bright sparks in sP’s EDGE Programme. It aims to quickly prepare its engineers for leadership by exposing them to the different facets of the organisation, at a high level and on the ground. Currently with the network management division of sP PowerGrid, Mr Khah helps to ensure that people in the northern part of singapore get their electricity. He has been busy on the ground conducting ‘healthchecks’ on cables, detecting low voltage cable faults in the network, carrying out repair works and responding to customer feedback. He says: “sP takes a ground-up approach when it comes to grooming fresh graduates and we are given the challenge of working in key operational areas to gain exposure and practical experience. “I particularly enjoy these attachments, as we get to work with engineers who work round-the-clock to maintain singapore’s electricity network.” Being in the EDGE Programme, he got to attend Workforce skills Qualification (WsQ) workshops to hone his leadership skills, and technical skills in areas like how to detect and locate underground power cables. Working with him are a close-knit team of colleagues and supervisors, some of whom he got to know better via orientation and Outward Bound school programmes organised by their employer. Mr Khah says: “We work with colleagues and mentors who are always happy to share their knowledge and experiences. The trust my bosses have in me, and the camaraderie amongst colleagues have empowered me to perform in my role effectively, which is important for newcomers to an organisation.” He adds: “In sP, there is also a strong emphasis on safety in all that we do. We take My passion in power engineering was fuelled when I joined university, as I realised I could apply my interest towards the real challenges of operating Singapore’s power network, tackling increasing energy demands and achieving environmental sustainability. Joining SP became a natural choice. — Mr Dennis Khah (right), engineer, Singapore Power pride in upholding the highest safety standards and best practices.” What he does on the job is crucial in keeping singapore going, he notes. “In singapore, we tend to take electricity for granted. The light always comes on at the flick of the switch. But being part of sP has helped me understand and better appreciate the tremendous amount of effort by a huge team that goes into making this possible. I liken my job to that of powering the nation. We make power accessible, whenever and wherever it is needed.” – Wong Sher Maine Upping the competitive EDGE Singapore Power started its EDGE (Engineering Development for Graduates) programme in July 2013 to groom its young talents for leadership positions. In their first year of joining the company, EDGE engineers undergo a customised structured training programme, which Photo: WEE tY comprises a series of theory-based lessons, short attachments and on-the-job training so they are quickly exposed to the workings of the company. At the end of the structured training, they will be rotated to critical operational areas such as network development and network management.

Singapore Institute of Power and Gas Requirements and Implementation of Electric Vehicle Charging System Course Code: NEV03 COURSE OBJECTIVES This course refers to the Technical Reference for Electric Vehicle Charging System (TR 25-1:2022) Upon completion of this course, participants will be able to: • Explain the setup of an EV charging system • Highlight the EV charging system requirements stated in TR 25 • Understand the role and responsibilities of a Skilled Person and Equipment Specialist • Describe the procedures in installation, testing, and commissioning of EV charging systems MAIN CONTENTS • Setup of EV charging system o Components of EV Supply Equipment (EVSE) o Types and charging modes of EV charging system • EV charging system standard TR 25 o Classification and functions of EV charging system o Technical and safety requirements for EV charging system • Understand the role and responsibilities of Skilled Person and Equipment Specialist • Installation of EV charging system o Project planning and implementation o Technical and safety considerations • Testing and Commissioning of EV charging system o Tests and checks to be conducted o Documentation to be prepared METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff involved in the installation, commissioning, operation and maintenance of EV charging stations COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

TAKING HEART SP Group donates S$1.35m to support 450 disadvantaged ITE students It will send students on work-study stints in power grids, sustainable energy, new tech. BY MEGAN CHEAH SINGAPORE utility group SP Group is donating S$1.35 million to support 450 engineering school students in the Institute of Technical Education (ITE) through the inaugural SP Group Engineering Study Awards. The funds will be disbursed monthly to the students, who come from low-income families, over the next 3 years, the group said Launched on Tuesday (Apr 12), the new awards will complement existing book prizes for ITE’s electrical engineering students offered by the group. The group is working with ITE to send students on work-study stints in areas such as power grids, sustainable energy, and new technologies. It also links students up with SP Group’s engineers, who serve as mentors. The group noted that more than 16 per cent of its 3,600 staff are ITE alumni. Among them, close to 60 per cent went on to pursue further education and attained diplomas or degrees. Stanley Huang, group chief executive officer (CEO) of SP Group, said the group is committed to encouraging youth to pursue their career aspirations regardless of their socio-economic background. “ITE has provided many of our technical officers and technicians a strong foundation to grow their engineering capabilities,” he added. ITE CEO Low Khah Gek said the study award will enable students with financial needs to take on fewer part-time jobs and Left and above: ITE students and SP Powergrid staff. The funds from the SP Group Engineering Study Awards will be disbursed monthly to 450 ITE students over the next 3 years. PHOTOS: SP GROUP focus on their education. One such award recipient is Jackie Lim, a first-year Nitec mechatronics and robotics student who works part-time at a supermarket to help with his family’s expenses. “I am happy to receive the study award, because it means I do not need to keep thinking about having to work more hours and can instead focus more time on school,” said Lim. For over 20 years, SP Group has awarded more than 450 education scholarships, sponsorships and book prizes, amounting to S$10 million, to students with a passion for engineering across all tertiary education institutions. megancheah@sph.com.sg

News Release LEADERSHIP CHANGE AT SP GROUP Singapore, 16 March 2020 – SP Group (SP) today announced that Mr. Wong Kim Yin, Group Chief Executive of SP Group, will be leaving SP to join Sembcorp Industries Ltd as Group Chief Executive Officer on 1 July 2020. The SP Board of Directors has appointed Mr. Stanley Huang Tian Guan, Chief Financial Officer of SP Group, and Chief Executive Officer of SP International, as Group Chief Executive Officer, effective 1 July 2020. Kim Yin and Stanley will work together to ensure a smooth transition. Tan Sri Mohd Hassan Marican, Chairman of SP Group, said: “On behalf of the Board, I would like to thank Kim Yin for his outstanding leadership during his eight years with us. He has transformed the group amidst an evolving landscape and embedded innovation and sustainability in the company’s DNA. With Stanley taking over the helm, I look forward to working with him as he leads the team in charting SP’s next phase of growth.” Stanley has 25 years of experience in international business management and finance. Stanley is also director of several SP companies including SP Services Limited, SP PowerAssets Limited, SGSP (Australia) Assets Pty Ltd and Singapore Power International Pte Ltd. Prior to joining SP, Stanley was the Global Chief Financial Officer of Volvo Construction Equipment. -Ends- 1 About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 2

COME ONBOARD THE UTILITY JOURNEY! G U I DE B OOK OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT GETTING STARTED UNDERSTANDING YOUR UTILITIES CLOSING YOUR ACCOUNT OPENING YOUR RESIDENTIAL UTILITIES ACCOUNT Who can apply? Only Singaporeans, PRs and foreigners with valid passes aged 18 years and above can apply Application You can open your utilities account through the following channels: Apply through SP Group website or SP App Download via the Apple Store or Google Play Store Apply at Customer Service Centre Please furnish the documents below: ✓ NRIC / FIN Card / Valid Pass / Passports ✓ Completed Application Form for Utilities Account Upon request, customers may be required to share with us the Proof of Ownership / Tenancy Please submit the required documents to our Customer Service Centre at 490 Lorong 6 Toa Payoh #09-11, HDB Hub Biz Three Lift Lobby 1, S(310490) Security Deposit Security deposit will be billed in your first bill Type of Premises Singaporean or Permanent Resident GIRO Customers Non-GIRO Customers GIRO Customers Foreigners Non-GIRO Customers HDB 1 or 2 Rooms $40 $60 $80 $120 HDB 3, 4 or 5 Rooms $70 $100 $140 $200 HDB Executive/HUDC Flat/Condominium/ Private Apartment $100 $150 $200 $300 Terrace House /Semi-Detached House $150 $250 $300 $500 Bungalow/ Penthouse / Townhouse $250 $400 $500 $800 Turn-on Appointment Turn-on appointment is made during the application. Please allow a 1 week lead time from your application date for your turn-on appointment. A confirmation SMS and email will be sent to you by the next working day. An appointment letter will be sent to you at least 2 working days before your appointment date. For gas supply, please call City Energy at 1800 555 1661 to schedule a gas turn-on appointment after obtaining your account number from SP Services. Arranging for turn-on appointments BTO For HDB BTOs: No appointments are required for electricity and water supplies. For resale HDB and other residential properties: Safety inspection will be done on site before your supplies are turned on. Account holders or a representative must be present for turn-on appointments. GETTING STARTED There are two channels to manage your utility account SP App helps you to • View and pay bills • Manage and update your personal details • Track consumption • Receive notifications and alerts • Submit meter readings • Live chat • Find charging points for your electric vehicle SP Utilities Portal helps you to • View and pay bills • View current and historical utility consumption • Manage and update your personal details • Submit meter readings • Request for payment arrangements • Request for waiver of pink notices and late payment charges https://spgrp.sg/3VF5AsB What you will see in your bill Scan here to understand your utilities bill or visit this link: https://spgrp.sg/Utilities-Bill Paying your bill Pay your bills with eGIRO for that extra convenience and savings such as: Automated electronic payment service Convenient and paperless Hassle-free monthly payments No set-up fee Avoid pink notices or late payment penalties How to apply for eGIRO Apply for eGIRO through one of the following: • SP Utilities Portal • SP app Approval is instant. You may check the status of your eGIRO application either through the SP Utilities Portal or SP app. Other Payment Modes Payment by credit cards via the SP App DBS/UOB/OCBC Internet banking DBS/POSB/OCBC ATMs AXS stations 7-Eleven stores SP Group Customer Service Centre What to note • Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. • If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill. Meter Reading Meter readings are taken once every 2 months. Readings are estimated on months when the meter is not read. Estimated readings are based on the usage of the past 2 actual readings. Any higher or lower estimation to your usage will be adjusted when your meters are next read. Type XXXX-XX 1P2W 10(100)A 230V, 50Hz CL-1 1000 imp/kWh CAL Phase kWh If you wish to be billed based on your actual usage every month, you may submit your reading on estimated months. Meter readings can be submitted 3 days before and up to 5 pm on the Scheduled Meter Reading date. The window period for submission of meter readings on a non-reading month is reflected on the previous month’s bill. Example: MAY JUNE JULY If your meters are read in May, the next reading month will be in July. Your June bill will be estimated based on the average consumption of your past 2 actual meter readings in the month of March and May. When the meters are next read in July, you will be billed the remaining consumption between the estimated reading month and the month the meter was read. Submission of Meter Reading SP App Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Receive alerts, reminders to submit your meter readings and much more! Important Note: This service is applicable for residential and commercial account under Personal Name. A SP Utilities Portal account is required to use this service. Please note that if there is more than 1 electricity meter, this service is not applicable. SP Utilities Portal Submit your reading online via the Utilities Portal and learn tips on how you can better manage your utility consumption Important Note: A SP Utilities Portal account is required to use this service. This service is applicable for residential and commercial account under Personal Name. Please note that if there is more than 1 electricity meter, this service is not applicable. Email Email a photo of your meter clearly showing the meter reading and meter number to customerreading@spgroup.com.sg This service is applicable for both residential and commercial accounts. Important Note: For meter reading submissions due on weekends and public holiday, kindly use the SP Utilities Portal or SP app modes. UNDERSTANDING YOUR UTILITIES Understanding Electricity Tariff Electricity tariffs are regulated by the Energy Market Authority (EMA) and revised quarterly to reflect the actual cost of electricity. SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA. There are four main cost components in the electricity tariff. Market Administration and Power System Operation Fee (reviewed annually) Payable to Energy Market Company and Power System Operator. Market Support Services Fee (reviewed annually) Payable to SP Services. Network Cost (reviewed annually) Payable to SP Power Assets. Energy Cost (adjusted quarterly) Payable to generation companies. About Open Electricity Market • It is not mandatory to switch to a retailer. • You do not have to close your account if you decide to switch. • You will still continue to enjoy U-save rebates. • If you decide to switch, your appointed retailer will work with SP Group in handling the account matters. • If your retailer is a partner of SP Group, you will receive 1 consolidated bill for electricity, gas and refuse. Otherwise, you will receive 1 bill from the retailer for electricity consumption and 1 bill from SP Group for water, gas and refuse. Scan to find out more CLOSING YOUR ACCOUNT ON OFF Ways to close your account SP Utilities Portal SP App Customer Service Centre www.spgroup.com.sg An online termination form can be submitted via the SP Utilities Portal or via the SP Group website. Customers can also choose to submit the online termination form on the SP App Submit the termination request during your visit to our Customer Service Centre. The Termination of Utilities Supply Forms are available at our service counters. What to note after closing your account The security deposit will be used to offset the final charges. Any credit balance will be refunded to your GIRO account or mailed to you by cheque between 4 – 6 weeks. GIRO arrangement will automatically be terminated after the final charges have been deducted from your GIRO account. Your gas supply will be terminated. City Energy charges a termination fee. For more information, please check with City Energy. Separate gas appliance disconnection fee will be charged if applicable.

Media Release SP Group And I-REC Help Corporates Achieve Green Targets SP's digital REC platform facilitates greater access to green energy Singapore, 31 October 2019 – SP Group (SP) is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (I-REC Standard) means consumers can be assured of the integrity of each REC transaction. SP has also enhanced its digital REC trading platform to provide a one-stop solution for buyers and sellers around the globe – regardless of size, business or location – to gain greater access to green energy. In 2018, more than 1,000,000 GWh of renewable energy certificates (RECs) were issued globally, amounting to more than 20 times of Singapore’s annual energy consumption. The challenge to achieving green targets Singapore has a target to increase solar penetration to 350 MWp by 2020 and to reach 2 GWp by 20301. Companies have also set targets to consume renewable energy and reduce carbon emission. In urban places faced with limited land to produce energy from natural resources and inconsistent solar energy, corporates find it a challenge to access sufficient green energy supply. RECs as a solution RECs are a recognised way of achieving renewable energy targets and a credible means to report that the consumed energy comes from renewable energy sources. With each megawatt-hour of green energy produced, one REC is recorded and uniquely numbered and tracked. A buyer can purchase the REC and show proof that he or she consumed green energy. The latest example of using RECs is the sponsorship by SP Group of RECs matching the electricity consumed for the Singapore International Energy Week (SIEW) 2019. SP’s sponsorship means the electricity consumed at SIEW is matched with an equivalent amount of green energy produced. I-REC accreditation provides security and integrity assurance SP, as an authorised I-REC local issuer, ensures that a vigorous and transparent attribute tracking system is in place and adherence to best practices. This avoids double counting, double certificate issuance and double attribute claiming. Jared Braslawsky, Secretary General of the International REC Standard Foundation, said: “Reliable information and robust tracking systems are key to ensuring the reliability and integrity of RECs around the world. The I-REC Standard empowers consumers to take responsibility not just for the energy they consumed but also for the origin of the energy consumed. With the support of SP Group, there is a neutral and unprejudiced market facilitator who can play a crucial role in strengthening consumers’ sustainability efforts.” One-stop platform provides ease and convenience SP’s digital REC platform, first introduced in 2018, was designed by its in-house digital engineers to digitally link up buyers and sellers of RECs, making it easier for the trading of RECs. However, sellers had to deal with multiple manual processes to enable the trading of RECs. The enhanced platform provides a seamless one-stop solution which automates the entire process of buying and selling RECs. Speaking at SP’s I-REC Forum in conjunction with the SIEW 2019, May Liew, Head of Sustainability & Open Innovation, SP Group, said: “SP is removing barriers so that big and small organisations can achieve their green targets seamlessly and securely. With our one-stop digital REC platform, they not only have the assurance that the electricity they consume comes from renewable sources, they can also buy and sell RECs without the hassle of dealing with multiple manual processes to issue and verify the RECs.” -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.   About the International REC Standard Foundation (I-REC Standard) The I-REC Standard is a non-profit organisation that supports robust attribute tracking systems development around the world. This standard requires local stakeholders and government authorities to facilitate national implementation in adherence with local or national regulations. Based upon the I-REC Standard codes and associated documents – the blueprints for the attribute tracking systems – I-REC independent issuers are able to implement robust and transparent attribute tracking systems, ensuring the highest quality systems and adherence to best practices for the avoidance of double counting, double certificate issuance and double attribute claiming. The I-REC Standard governing board regulates the use of the I-REC code and associated documents. For more information, please visit www.irecstandard.org. 1 Energy Market Authority of Singapore Media Release – The Future of Singapore’s Energy Story (29 October 2019)

Consumption_Elect Average consumption of Electricity (kWh) Premises Types Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 HDB 1-Room 144 135 126 126 132 150 152 149 140 151 148 139 142 128 127 121 119 128 136 150 143 150 136 136 HDB 2-Room 188 176 164 167 173 199 199 195 183 198 192 183 186 166 168 161 156 169 181 195 190 195 177 177 HDB 3-Room 269 247 236 241 250 292 285 277 264 283 277 266 266 243 238 231 231 250 265 284 273 280 257 259 HDB 4-Room 370 342 321 330 342 398 396 383 360 385 381 363 365 338 327 320 309 341 363 390 381 388 358 355 HDB 5-Room 436 401 367 381 399 463 466 448 416 447 446 427 429 397 379 374 359 399 425 457 450 459 423 417 HDB Executive 530 478 456 474 489 575 568 544 515 546 548 520 523 481 462 458 445 495 522 562 554 562 520 513 Apartment 541 483 430 435 486 578 573 543 500 513 539 523 519 486 446 419 417 476 516 548 536 541 513 501 Terrace 881 804 740 794 821 957 900 872 838 847 885 851 851 785 747 744 714 775 823 881 848 866 817 818 Semi-Detached 1,174 1,065 1,019 1,038 1,109 1,254 1,224 1,170 1,128 1,126 1,168 1,137 1,141 1,056 1,000 974 960 1,031 1,080 1,173 1,123 1,121 1,072 1,056 Bungalow 2,358 2,075 2,106 1,951 2,146 2,432 2,360 2,266 2,220 2,121 2,347 2,192 2,190 2,012 2,004 1,872 1,904 2,016 2,154 2,244 2,175 2,168 2,190 2,074

For immediate release NEWS RELEASE CapitaLand, SP Group and Sembcorp to study use of integrated energy solutions to green data centres CapitaLand’s data centre is the first to pilot in Singapore under SP’s Energy Partnership Programme Singapore, 5 November 2020 – CapitaLand, SP Group (SP) and Sembcorp Industries (Sembcorp) have signed a Memorandum of Understanding (MOU) to jointly study the use of integrated energy solutions to power data centres. CapitaLand’s data centre is the first to pilot in Singapore under SP’s Energy Partnership Programme. The integrated energy solutions will potentially include a combination of solar photovoltaic, green hydrogen and energy storage amongst others. These will be further enhanced with smart technologies to increase energy efficiency and effectiveness. CapitaLand’s drive for sustainability The study covered under the MOU will initially focus on developing solutions to power CapitaLand’s flagship data centre, 9 Tai Seng Drive with green energy. 9 Tai Seng Drive has been certified with the top rating of Green Mark Platinum for data centres by the Building and Construction Authority and Infocomm Media Development Authority. The feasibility study results planned for the second half of 2021, would potentially be applicable to benefit other data centres in Singapore. This initiative dovetails with CapitaLand’s 2030 Sustainability Master Plan to elevate its commitment to global sustainability. Among CapitaLand’s 2030 sustainability targets unveiled on 1 October 2020, it aims to reduce its carbon emissions intensity by 78% by 2030, reduce its energy consumption intensity at its operating properties by 35% and increase its proportion of total electricity consumption from renewable sources by 35% by 2030. CapitaLand also aims to green its entire global portfolio by 2030, including its data centres. Mr Kelvin Fong, Managing Director, Data Centre, CapitaLand Group, said: “As a responsible company, CapitaLand is partnering SP and Sembcorp to further enhance the sustainability of our data centres to support the growth of a clean digital economy. The ability to leverage smart energy solutions and tap renewable energy sources at our data centres will extend CapitaLand’s competitive advantage within the data centre industry while meeting our commitments towards global sustainability. Besides powering our data centres with renewable energy, we aim to offer energyefficient designs and facility operations at our data centres. CapitaLand remains committed to contribute to the environmental and social well-being of the communities we operate in.” SP’s Energy Partnership Programme This collaboration between CapitaLand, SP and Sembcorp is the first under SP’s Energy Partnership Programme. The programme aims to help corporates meet their green ambitions and overcome energy-related business challenges using integrated energy solutions. Leveraging SP’s technical 1 expertise in smart energy solutions, research and testing will be undertaken at SP’s Concept Lab 1 . Corporates enjoy the benefits of researching and testing the viability of sustainable solutions before advancing to real-world applications. Mr Chuah Kee Heng, Chief Executive Officer, Sustainable Energy Solutions, SP Group, said: “We are pleased to work with CapitaLand and Sembcorp to green CapitaLand’s data centres. Under SP Group’s Energy Partnership Programme, we provide expertise and a conducive environment to help corporates solve their energy challenges and contribute to a low carbon, smart energy Singapore.” Sembcorp harnesses the power of collaboration As an integrated energy player across the utilities and energy value chain, Sembcorp brings expertise in providing urban sustainability solutions to energy-intensive businesses with customised combinations of solar energy, energy storage, sustainable energy retail and other innovative energy solutions. One of the targeted outcomes for Sembcorp in this partnership is to determine how green hydrogen fuel cell technologies can be most efficiently deployed in Singapore to reduce the carbon footprint of data centres. Mr Lim Yeow Keong, Senior Vice President, Singapore and Southeast Asia (Energy), Sembcorp Industries, said: “Sembcorp looks forward to this collaboration with CapitaLand and SP. A key goal of this project is to find the most efficient way to lower the carbon footprint of data centres without compromising their operational resilience. With growing demand for data centres, finding carbonefficient solutions to power them is key to enable a sustainable future.” CapitaLand’s joint study with SP and Sembcorp is another of its efforts to strengthen the use of renewable energy and reduce its carbon footprint. In collaboration with Sembcorp, over 21,000 solar panels were installed atop CapitaLand’s six industrial properties 2 held under Ascendas Real Estate Investment Trust (Ascendas Reit) in Singapore in 2019. It is the largest combined rooftop solar facility in Singapore by a real estate company. These solar farms can collectively generate around 10,292 megawatt hours of energy annually, equivalent to powering about 2,300 four-room HDB flats each year 3 . CapitaLand’s corporate offices in Singapore will be 100% powered by renewable energy. Three of its corporate offices will be 100% powered by renewable energy by end 2020 through Renewable Energy Certificates from the clean energy generated atop these industrial properties. Greening data centres for a low-carbon future The joint study is timely, given current trends in data network electricity use. According to a June 2020 report by the International Energy Agency, global data centre electricity demand in 2019 contributed close to one per cent of global demand 4 . Demand for data services is expected to continue its exponential growth over the coming years, which in turn will lead to an accelerated growth in data centre loads. 1 SP’s Concept Lab is the group’s innovation space to test new concepts and technologies and develop solutions for its customers. 2 The six properties are LogisTech, 1 Changi Business Park Avenue 1, 9 Changi South Street 3, 2 Senoko South Road, 40 Penjuru Lane, and Techpoint. 3 Average annual electricity consumption of a four-room HDB household is based on Singapore’s Energy Market Authority’s 2019 Singapore Energy Statistics. 4 Data Centres and Data Transmission Networks (https://www.iea.org/reports/data-centres-and-data-transmissionnetworks). Global data centre electricity demand in 2019 was approximately 200 TWh, which is equivalent to the annual consumption of about 47 million 4-room HDB flats and 83.76 million tonnes of carbon emissions. 2 About CapitaLand Limited (www.capitaland.com) CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth about S$133.3 billion as at 30 September 2020. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 220 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA. CapitaLand has one of the largest real estate investment management businesses globally. It manages six listed real estate investment trusts (REITs) and business trusts as well as over 20 private funds. CapitaLand launched Singapore’s first REIT in 2002 and today, its stable of REITs and business trusts comprises CapitaLand Integrated Commercial Trust, Ascendas Real Estate Investment Trust, Ascott Residence Trust, CapitaLand Retail China Trust, Ascendas India Trust and CapitaLand Malaysia Mall Trust. CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders. Follow @CapitaLand on social media Facebook: @capitaland / facebook.com/capitaland Instagram: @capitaland / instagram.com/capitaland Twitter: @capitaLand / twitter.com/capitaland LinkedIn: linkedin.com/company/capitaland-limited YouTube: youtube.com/capitaland About SP Group (www.spgroup.com.sg) SP Group is a leading utilities group in the Asia Pacific, enabling a low-carbon, smart energy future for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. Beyond traditional utilities services, SP Group provides a suite of sustainable energy solutions such as cooling and heating systems for business districts and residential townships, electric vehicle fast charging and green digital energy management tools for customers in Singapore and the region. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About Sembcorp Industries (www.sembcorp.com) Sembcorp Industries (Sembcorp) is a leading energy and urban development player, driven by its purpose to do good and play its part in creating a sustainable future. Leveraging its sector expertise and global track record, Sembcorp delivers innovative energy and urban solutions that support the energy transition and sustainable development. 3 Sembcorp has a balanced thermal and renewable energy portfolio of over 12,600MW, with more than 2,600MW of renewable energy capacity globally. The company also has a proven track record of transforming raw land into sustainable urban developments, with a project portfolio spanning over 12,000 hectares across Asia. Sembcorp is listed on the main board of the Singapore Exchange. It is a component stock of the Straits Times Index and sustainability indices including the FTSE4Good Index, the Dow Jones Sustainability Asia Pacific Index and the iEdge SG ESG indices. For more information, please visit www.sembcorp.com _________________________________________________________________________ Jointly issued by: CapitaLand Limited (Co. Regn.: 198900036N), SP Group and Sembcorp Industries 4