23 July 2014 News Release Singapore Power boosts public safety around major construction sites with two new roads for heavy vehicles Access roads at May Road and Kallang bypass schools and residential areas Singapore Power (SP) has stepped up public safety measures by building two roads for heavy construction vehicles to access its May Road and Kallang cable tunnel sites directly from expressways, bypassing nearby residential areas and schools. The move has been well received by community stakeholders, whom Singapore Power consulted in the course of undertaking this initiative. At the May Road site, SP constructed an additional lane to the Central Expressway (CTE) in the city-bound direction before the Balestier Road exit. This allows heavy vehicles to enter and exit the site without taking the narrow roads around Hong Wen School and the residential neighbourhood around McNair Road, Towner Road and May Road. At the Kallang site, an access way was created off the slip road alongside the Pan-Island Expressway (PIE), in the direction of Bendemeer at Geylang Bahru. Construction vehicles now do not drive through Geylang Bahru and Geylang Bahru Lane, as well as around Kallang Basin Swimming Complex, to enter or exit the Kallang site. The roads were built in the first half of 2014 at a total cost of about $4 million, with the one at Kallang opening first in January and the one at May Road opening in May. “At Singapore Power, we spare no effort in ensuring the safety of the community, our workers and contractors,” said Michael Chin, Managing Director (Special Projects), SP PowerGrid. “This initiative meant going beyond established industry practices for safety. We will continue to be alert to any risks and room for improvement at our sites.” The new access roads are the latest of safety measures implemented from the onset of the cable tunnel construction in end 2012. Initial safety measures included deploying traffic marshals at schools, restricting heavy vehicle traffic during school peak hours, giving talks to students to raise road safety awareness and installing water barricades to prevent jaywalking around the construction sites. SP formulated these safety measures in consultation with community stakeholders. The project teams make door-to-door visits to residents and attend monthly Residents’ Committee meetings. For the May Road site, these stakeholders included Hong Wen School, Whampoa McNair and St George’s West Residents’ Committees, Whampoa Citizens’ Consultative Committee and residents living near the site. At the Kallang site, there is regular consultation 1 with the Kallang Bahru Residents’ Committee, Kolam Ayer Citizens’ Consultative Committee, Kallang Basin Swimming Complex, Saint Joseph’s Institution Junior (when the holding school was there) and residents living near the site. “Safety is of paramount importance to us. We appreciate the continuous engagement efforts by Singapore Power, as well as the many proactive measures which it has introduced to help ensure the safety of road users in our community,” said Mr Raymond Poon, principal of Hong Wen School. “The safety of our residents and children is of the highest importance to us, so it is heartening to see the road safety measures that Singapore Power has implemented and especially the creation of this new access into the Kallang construction site,” said Chiang Heng Liang, Chairman of the Kolam Ayer Citizens’ Consultative Committee. “Prevention is better than cure, so it is prudent to segregate heavy vehicle traffic from the residential road network when and where feasible.” All heavy vehicles entering or exiting the May Road site will use the new access road, only outside of peak hours, to ensure minimal impact on CTE traffic. The existing safety measures along May Road will remain in force as light vehicles continue to use the previous site access. All vehicles entering or exiting the Kallang site will use the new access road instead of Geylang Bahru Lane. About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg. Issued by: Singapore Power Limited 10 PasirPanjang Road #03-01 Mapletree Business City Singapore 117438 Co. RegNo : 199406577N www.singaporepower.com.sg - end – 2 FACT SHEET ABOUT THE CONSTRUCTION PROJECT AT MAY ROAD AND KALLANG The May Road and Kallang sites are part of the Transmission Cable Tunnel Project, which involves the construction of two cross-island cable tunnels to meet Singapore’s long-term demand for power. The tunnels will be located under public roads and will not run under any private properties. • The Kallang site houses a permanent shaft along the East-West tunnel, while the May Road shaft is connected to both the North-South and East-West tunnels. • Construction work at the two sites began at end-2012 and will be completed by 2018. MAY ROAD KALLANG * Note: Diagram for illustrative purposes only – access road not drawn to scale. Conditions of access road use • Strictly for heavy construction vehicles only to prevent congestion along the CTE • In operation from 10:00AM-4:00PM and 10:00PM-6:00AM only, outside peak traffic hours. • The frequency at which heavy vehicles use the access roads will be limited and capped at 30 a day currently. * Note: Diagram for illustrative purposes only – access road not drawn to scale. Conditions of access road use • All vehicles entering or exiting the site use the new access road instead of travelling along Geylang Bahru Lane. • The frequency at which heavy vehicles use the access road will be limited and capped at 50 a day currently. 3 FACT SHEET MAY ROAD BIRD’S EYE VIEW OF ACCESS ROAD BEFORE AFTER Heavy vehicle driving through May Road Heavy vehicle entering May Road site through new access road off CTE Dismissal time at Hong Wen School 4 FACT SHEET KALLANG BIRD’S EYE VIEW OF ACCESS ROAD BEFORE AFTER Heavy vehicle entering Kallang site through new access road Heavy vehicles driving through Geylang Bahru Lane 5 FACT SHEET OTHER SAFETY MEASURES FROM START OF PROJECT Safety measures have been implemented at all the cable tunnel sites from the onset of cable tunnel construction in end 2012. Marshals directing traffic at Hong Wen School Marshals directing traffic at St. Joseph’s Institution Junior Vehicle commander boarding heavy vehicle to ensure it slows down approaching the site Water barricades to prevent jaywalking (May Road only) Marshal in place to direct traffic at the junction of May Road / Towner Road Marshal in place to direct traffic at the junction of Geylang Bahru / Geylang Bahru Lane 6 FACT SHEET COMMUNITY ENGAGEMENT EFFORTS SP’s dialogue and engagement with the May Road and Kallang stakeholders include the following measures: • Before the start of cable tunnel construction in December 2012, the project officers provided basic information about the projects and offered a point of contact. • Following the commencement of construction, the project officers embarked on months of intensive door-to-door engagement with residents and schools to share updates and more details on the project. • The project team maintained close contact with stakeholders and attended monthly Residents’ Committee meetings to provide updates, solicit feedback and address public queries and concerns. • The project officers reached out to the appropriate Citizens’ Consultative Committees and increased community engagement before any major construction activity to keep stakeholders informed and reassured. • The project officers conducted a safety talk at St. Joseph’s Institution Junior to raise road safety awareness. • Since then, the project officers have built a strong rapport with the stakeholders and have an open line of communication with them. 7

Source: Lianhe Zaobao © Singapore Press Holdings Limited. 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News Release State Grid Corporation Of China To Invest In Singapore Power's Australian Utility Businesses Singapore Power International Pte Ltd (SPI) and State Grid International Development Limited (SGID) have entered into an agreement for SGID to purchase a 60% shareholding in SPI (Australia) Assets Pty Ltd (SPIAA), a leading Australian energy infrastructure company wholly owned by SPI SPI and SGID have also entered into a separate agreement for SGID to acquire from SPI a 19.9% security holding in SP AusNet at a price of A$824 million Transactions are subject to customary conditions, including regulatory approvals from the Treasurer of the Commonwealth of Australia, the Australian Competition Consumer Commission and the National Development and Reform Commission of China 17 May 2013 - SPI, a subsidiary of Singapore Power Ltd (SP), announced that it has agreed with SGID, a subsidiary of State Grid Corporation of China (SGCC), for SGID to purchase a 60% shareholding in SPIAA. SPI and SGID have agreed to enter into an agreement with respect to their interests in SPIAA. SGCC is the world’s largest utility company with revenues of approximately US$300 billion in 2012 and ranks No.7 on the Fortune Global 500 list. Outside China, SGID has invested in Australia, Brazil, Portugal and the Philippines. A major consideration for SPI to partner with SGID in SPIAA is its ability to assist in creating further value at SPIAA, given its significant capability and strong operational track record. With support from two strong shareholders, SPIAA is positioned to build on its position as a leading player in energy infrastructure in Australia through strategic investments as well as further investment in its existing networks. Both shareholders will continue to support commercially viable investments that deliver enhanced service quality to consumers. In a separate agreement, SPI has agreed for SGID to purchase a 19.9% security holding in SP AusNet. SPI will continue to hold 31.1% in SP AusNet, and SP AusNet will remain publicly listed. Australia has a resilient economy with a transparent regulatory and legal framework. Australia remains a focus for SP‘s future plans, through SPI’s remaining 40.0% interest in SPIAA and 31.1% security interest in SP AusNet. SP remains committed to all of its stakeholders in Australia, including consumers, governments, regulators and business partners. The transactions will not impact the day-to-day operations of the businesses. The transactions demonstrate the confidence SP and SGCC have in the future prospects of SP AusNet and SPIAA, as well as the energy infrastructure environment in Australia. SP and SGCC share a long-term view of these investments in providing high levels of service and reliability to Australian consumers. SP and SGCC are committed to continue providing consumers with a safe and reliable supply of energy. Commenting on the transactions, SP Group Chief Executive Officer, Mr. Wong Kim Yin, said: "We are very proud of what we have achieved in Australia through our investments in SP AusNet and SPIAA. SP looks forward to the next stage of growth in these entities. I am confident that with the support of SGCC and SP, both SP AusNet and SPIAA businesses will be further enhanced. “These transactions also recognise the astute leadership and solid performance of the management and employees of SP AusNet and SPIAA, as well as the strength of the Australian energy infrastructure sector." Credit Suisse and Lazard acted as joint financial advisors to SPI. Herbert Smith Freehills and Allen & Gledhill acted as legal counsels to SPI. About Singapore Power Ltd and Singapore Power International Pte Ltd SPI is an investment holding company for SP, a leading energy utility company in the Asia Pacific. SP owns and operates electricity and gas transmission and distribution businesses in Singapore and in Australia, primarily in Victoria, New South Wales and Queensland. More than a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class electricity and gas transmission and distribution, and market support services. Singapore has one of the fewest and shortest power outages of cities worldwide, as rated by international industry indices. In Australia, the SP Group serves 2.8 million customers through wholly-owned SPIAA, a diversified energy utility company and 51 per cent owned SP AusNet, which is publicly listed on the Australian and Singapore Stock Exchanges. As one of Singapore’s largest corporations, SP recorded revenue of S$8.7 billion and assets of S$32.4 billion for the year ended 31 March 2012. About State Grid Corporation of China SGCC’s core businesses are the investment, construction and operation of power networks, with a mission of providing safer, more economical, cleaner and sustainable power supply services. SGCC’s transmission and distribution networks cover 26 provinces, municipalities and autonomous regions (approximately 88% of the geographical area) of China, forming the largest and most sophisticated power grid in the world. In 2012, SGCC achieved revenue of c.USD300 billion, and ranked 7th in the Fortune Global 500. It is the largest utility in the world. As a result of its continuous investment in R&D, SGCC has developed a strong expertise in core technologies such as Ultra High Voltage (UHV), Smart Grid, and renewable energy integration and has successfully applied them in its grid operation and management, realizing significant economic and social benefits. SGID is a wholly owned subsidiary of SGCC and the platform for undertaking the overseas investment and operations of SGCC. SGCC, through SGID, has a number of overseas investments in ElectraNet (the South Australian electricity transmission network), Portugal’s REN (Redes Energeticas Nacionais), the National Grid Corporation of the Philippines (25-year concession) and 12 Brazilian power transmission concessionaires. About SP AusNet SP AusNet is the largest diversified energy network business in Victoria, owning and operating more than $10 billion of electricity and gas distribution assets, including the state-wide electricity transmission network. The company also has a non-regulated division, Select Solutions, providing a range of energy, water and environmental services to the utilities industry. Headquartered in Melbourne, Australia, SP AusNet employs more than 1,900 people to service 1.3 million customers and is listed on the Australian Securities Exchange (ASX: SP AUSNET) and the Singapore Stock Exchange (SGX-ST: X04). For more information visit SP AusNet’s website, www.sp-ausnet.com.au. About SPI (Australia) Assets Pty Ltd SPIAA is a private company that mainly owns and maintains electricity distribution, gas distribution and transmission assets, including: wholly-owned regulated assets – an electricity distribution network serving over 300,000 customers in north-west Melbourne, Victoria and a gas distribution network serving over 1 million customers in Sydney, New South Wales; partially-owned regulated assets – 50% ownership of the electricity and gas distribution networks in the Australian Capital Territory (ActewAGL Distribution); and 34% of United Energy Distribution, an electricity distribution business serving the south-eastern suburbs of Melbourne; and wholly-owned unregulated assets – gas transmission pipelines in Victoria, New South Wales and Queensland, a recycled water scheme in New South Wales; and utility infrastructure services provider, Zinfra. Issued by: Singapore Power Limited                  10 Pasir Panjang Road #03-01                  Mapletree Business City                  Singapore 117438                  Co. Reg No : 199406577N                  www.singaporepower.com.sg

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enabling green mobility in Tengah SUSTAINABILITY SP Group (SP) is partnering Toyota’s authorised car distributor Borneo Motors Singapore (BMS) on EV sharing and leasing schemes for residents of Tengah. SP and BMS signed an MOU to explore other sustainable mobility solutions to support the adoption of EVs at Tengah. This includes the creation of an Innovation and Experience Centre within Tengah that will educate and build awareness on the future of mobility to encourage adoption of electrified vehicles. Both companies will also collaborate on electrification research on user behaviour to gain actionable insights to encourage energy-efficient and safer driving habits. Group CEO Stanley Huang said, “We are enabling a clean energy future for Tengah by integrating our comprehensive suite of smart and sustainable energy solutions across the township. Our partnership with Borneo Motors Singapore aims to accelerate the growth of green mobility for residents, offering them accessibility, convenience and reliability through our EV fast-charging network. The insights obtained through the initiatives will enhance our capability to better design and develop EV infrastructure and solutions to support Singapore’s electrification journey.” By 2030, SP plans to install EV charging points in up to 10 per cent of all parking lots in Tengah Park, Garden and Plantation districts, contributing towards the national goal of 60,000 EV charging points. Tengah residents will have even more reasons to consider adopting an electrified vehicle. More details in the media release here. Group CEO, Stanley Huang (second from right) and S Harsha, MD of Sustainable Energy Solutions (Singapore) (right), at the MoU signing ceremony with Borneo Motors Singapore representatives Ms Jasmmine Wong, CEO of Inchcape Singapore and Greater China (second from left) and Mr Samuel Yong, Director, Strategic Marketing and Business Strategy, Inchcape Singapore. TAGS TENGAHSUSTAINABILITY YOU MIGHT BE INTERESTED TO READ SP Group partners KBC to study and develop Vietnam's first district cooling system for industrial parks SP Group launches Singapore’s first EV fast charging hub in a HDB carpark in Tengah DSTA appoints SP Group to roll out smart utilities management system across Singapore's defence facilities

Advisory for Consumers Switching to Buy Electricity from the Wholesale Electricity Market Through SP Group 1. Switching is not compulsory. There is no deadline for switching, so take your time to understand your options before making a decision. 2. Switching to a retailer will not affect your electricity supply. SP Group will continue to operate the national power grid and deliver electricity to you. 3. If you switch to buy electricity from the Wholesale Electricity Market through SP Group, the electricity rate you pay is uncertain, as it will vary every half hour depending on the prevailing demand and supply situation in the wholesale electricity market. 4. Before you sign up with SP Group to buy electricity at the wholesale electricity price: • Read the Fact Sheet which summarises the key contractual terms. • Ask SP Group to explain the terms and conditions of the contract if you do not understand them. 5. For any dispute with SP Group, you can approach the Consumers Association of Singapore (CASE) for assistance. • Website: www.case.org.sg • Hotline: 6100 0315 (Operating hours: Mon to Fri, 9am to 5pm) Visit www.openelectricitymarket.sg or call 1800-233-8000 for more information Fact Sheet for Non-Standard Price Plan Note: 1) The Energy Market Authority (EMA) requires SP Group to provide you with this Fact Sheet before you enter into an Electricity Supply Contract with SP Group to buy electricity from the Wholesale Electricity Market at the wholesale electricity price. This Fact Sheet provides you with key information about the contract. 2) SP Group must answer any questions you have about this Fact Sheet. 3) Unless otherwise stated, all fees and charges stated in this Fact Sheet are inclusive of the Goods and Services Tax (GST). If there is any change to the GST rate during the contract duration, SP Group reserves the right to update the applicable fees and charges to be inclusive of the prevailing GST rate. A. General Information Name of Electricity Service Provider: SP Group Fact Sheet Version Date: 1 Jan 2023 B. Electricity Price Plan Information Name of Price Plan: Wholesale Electricity Price Type of Price Plan (see footnote 1): This is a Non-Standard Price Plan. The electricity rate to be paid by you is: Non-Standard The electricity rate will be determined based on the Uniform Singapore Energy Price (USEP) and other ancillary charges published by the Energy Market Company (www.emcsg.com) in accordance to the Market Support Services Code. The USEP is the half-hourly energy price in the Singapore Wholesale Electricity Market (SWEM). SP Group must clearly state any incentives (including the terms and conditions) that you will receive if you contract for the electricity price plan (see footnote 2): Not applicable Contract Duration: Automatic Renewal of Contract (see footnote 3): Not applicable The contract has no expiry date. To terminate the contract, simply contact SP Group directly. There will be no charge to terminate the contract. Advanced Meter Required (see footnote 4): No Direct Billing of Electricity Charges by SP Group (see footnote 5): Yes C. Additional Fees or Charges For Electricity Services One-Time Registration Fee: Nil Late Payment Charge: 1% of overdue amount Early Termination Charge (see footnote 6): Nil Any Other Fees and Charges (see footnote 8): 1 Security Deposit (see footnote 7): SP Group will require you to provide a security deposit, and this will be billed to your first bill. The below indicative charges are regulated and approved by the EMA, and will be included in your monthly electricity bill: List of Other Applicable Charges Rate (excl. GST) Rate (incl. 8% GST)* Vesting Contract Debit/Credit Vesting Contract Debit/Credit Variable Variable Transmission Charges for Low Tension Off Peak Period Charge $0.0462 per kWh $0.0499 per kWh Peak Period Charge $0.0594 per kWh $0.0642 per kWh Recurring Market Support Service Charges Meter Reading and Data Management $2.1800 per meter $2.3500 per meter Market Development and Systems Charge $0.0098 per kWh $0.0106 per kWh Retail Settlement Uplift $0.0015 per kWh $0.0016 per kWh *The figures may not reflect the full GST effect due to rounding Refer to www.openelectricitymarket.sg for the list of applicable charges. A one-time installation fee of $43.20 (incl. 8% GST) may be charged if you opt for a smart meter. D. Bundled Product or Services (see footnote 9) There are other products or services bundled with the electricity price plan: No If yes, SP Group should specify below what are the bundled products or services. You should discuss the details with SP Group such as the applicable fees and charges as well as the terms and conditions for accepting the bundled products or services: Not applicable E. Footnotes 1) Please note the differences between a Standard Price Plan and Non-Standard Price Plan. Standard Price Plan Electricity Rates • Inclusive of all applicable charges that vary according to the level of consumption. • Will not change throughout the contract duration. Other Fees and Charges • No recurring charges or fees throughout the contract duration. Non-Standard Price Plan • May not be inclusive of all applicable charges that vary according to the level of consumption. • May change in accordance with the terms and conditions of the contract. • May include recurring charges or fees throughout the contract duration. Contract Duration • 6, 12 or 24 months. • Not limited to 6, 12 or 24 months. Pricing Structure • Fixed Price. Pay a fixed rate (e.g. 20 cents/kWh) for electricity throughout the contract duration. • The electricity retailer may set its own pricing structure, while SP Group can only sell electricity at the USEP. OR • Discount Off the Regulated Tariff. Enjoy a discount off the prevailing regulated tariff (e.g. 5% off) throughout the contract duration. More Information • Visit the Price Comparison Tool at compare.openelectricitymarket.sg to compare the Standard Price Plans offered by different electricity retailers • Visit the electricity retailer’s or SP Group’s website to enquire on Non- Standard Price Plans. 2) SP Group is not allowed to offer any incentive. 3) This contract offered by SP Group has no contract expiry date. 2 4) An advanced meter is a digital meter capable of measuring your electricity consumption every half-hour. It is optional to install an advanced meter to measure your half-hourly electricity consumption unless the price plan you sign up for requires one. The Standard Price Plans do not require an advanced meter. 5) With direct billing, SP Group will bill you directly for electricity supply, and send you a separate bill for the other utilities (such as water and gas supply). 6) SP Group is not allowed to charge you a fee if you terminate the contract. 7) SP Group will require you to provide a security deposit, and this will be billed to your first bill. 8) SP Group will require you to pay other fees and charges, including the prevailing market-related charges. You may refer to www.openelectricitymarket.sg for more information on the market-related charges. 9) SP Group is not allowed to bundle the supply of electricity with other products and/or services. 3

B4 | INSIGHT | THE STRAITS TIMES | SATURDAY, MAY 4, 2024 | | SATURDAY, MAY 4, 2024 | THE STRAITS TIMES | INSIGHT | B5 Steps to ensure economy continues humming A wide range of productivity and workforce measures has been taken or mooted for Singapore to adequately address the complex challenges it faces. Helping more to 1join the workforce, and remain for longer Several measures are already in place or set to kick in, with the overarching goal of spurring more Singapore workers to join the workforce and stay in it for longer. These include: RAISING THE RETIREMENT AGE Singapore has been raising the limits as it moves the nation towards a retirement age of 65 and a re-employment age of 70 by 2030. The shift, which was first announced in 2019, will be done in stages. The retirement age is currently 63, and the re-employment age 68, after the first increase in July 2022. The next jump, to ages 64 and 69 is set for July 2026. Population expert Jean Yeung said a higher retirement age will add to numbers in the resident labour force, compensating for the decline in residents aged 20 to 64 in the labour force. The need for a larger nest egg with longer life expectancies, the health benefits of working as an older adult, and the value of those aged 60 to 65 in the labour market provide further impetus to raise the retirement age, she added. Revised Central Provident Fund (CPF) contribution rates and various bonuses under the Majulah Package and the SkillsFuture Level- Up Programme, with SkillsFuture Credit top-ups and a training allowance for select upskilling programmes, are among support measures that have been introduced for mid-career and older workers. One senior worker who intends to continue working, even ahead of the upcoming changes, is Mr Chua Bee Kim, 71. He currently works on prototypes of automation solutions for UOB as a gig worker through the bank’s Gig+U initiative. Mr Chua worked full-time at UOB as a credit approver from age 50 to 69, before retiring in June 2022, and subsequently took up his current gig in January 2023. He said: “The good thing is it allows me to stay connected to UOB, and allows me to further improve my Excel (spreadsheet) skills because there’s always something new that comes up.” His five decades of work experience have given him a front-seat view of Singapore’s productivity growth from its days as a fledgling nation. In the most recent example, he noted that over his full-time employment with UOB from 2004 to 2022, the approval time of complex loans has at least halved as applicant checks became increasingly automated. FLEXIBLE WORKING ARRANGEMENTS Flexible work arrangements are another key move to improve labour participation by tapping those in under-represented segments who might otherwise not be able to join the labour force, such as caregivers. This is one main aim of the Tripartite Guidelines on Flexible Work Arrangement Requests that the work group behind it highlighted in April. Under the guidelines, all employers here must fairly consider formal requests by employees for these arrangements. The work group, which consists of government, employer and labour movement representatives, hopes that the guidelines will increase the share of employers that provide at least one flexi-work arrangement from the 68 per cent recorded in 2023. This comes as the Ministry of Manpower’s (MOM) labour force survey data indicated that housework and caregiving remained common reasons for being outside the labour force, making up 23.8 per cent of this group in 2023. PLATFORM WORK Platform work is another option that could well improve labour force participation, with a model of work beyond regular employment that could appeal to various groups of people. Official data points at a general rise in the number of resident regular platform workers, from 56,000 in 2016 to 70,500 in 2023, though the share of total resident employment they accounted for in 2023 was similar to the pre-Covid-19 years of 2016 to 2019. Those who prefer platform work to their previous occupation, and those who are committed to such work as a good source of income are among two distinct groups of platform workers the Digital Platforms Industry Association (DPIA) identified in an August 2023 survey. The association, which counts major operators Deliveroo, foodpanda and Grab as its members, was set up in 2022 to shape industry practices. DPIA said: “Depending on how platform workers themselves seek to fit platform work into their lives, it is for them to decide if platform work is a form of interim or longerterm employment.” It added that its member operators support the aspirations platform workers have, and help is tailored to workers’ preferences. For instance, those who wish to develop their skills in the hope of moving on to full-time employment can take up educational and upskilling programmes. However, Associate Professor Walter Theseira of the Singapore University of Social Sciences said the effect of platform work on the labour force and productivity – and hence economic growth potential – is mixed. “Platform work can increase labour force participation and options for workers, but can also reduce the quality of jobs.” Prof Theseira, a transport and labour economist, added: “The concern is that platform work, especially for younger workers at the start of their career, as well as midcareer workers who are retrenched, can trap workers. “Specifically, platform work is easy to enter, and (can offer) relatively good take-home pay due to not having benefits or CPF deductions.” CPF payments will be made mandatory for platform workers who are aged below 30 from late 2024. But in 2023, only 7.2 per cent of resident regular primary platform workers – those for whom platform work was their main source of livelihood – were aged below 30. Employers could also reduce their full-time workforce in favour of gig workers to cut costs, reducing the number of available fulltime jobs with solid career progression, Prof Theseira said. The cost to productivity due to workers who could have taken up higher-skilled jobs with more progression being diverted to platform work may outweigh the benefits of any increased labour force participation platform work enables, he added. “It is good to encourage people whom the traditional employment model doesn’t always fit – like caregivers, retirees, persons with disabilities – to work on platforms, but it’s not good if these jobs are taken up instead of regular employment, especially if the worker would prefer regular employment,” he said. In 2023, more than 89 per cent of resident regular primary platform workers MOM polled indicated they were platform workers by choice. Mr Muhammad Ariff, 42, has been a platform deliveryman since 2019, and the gig has been his main livelihood since 2020. Previously a full-time lift engineer, Mr Ariff, who requested that only his first name be used, decided to become a full-time platform worker after his maid left for her home country during the pandemic. This enabled him to care for his three children, aged six to 18. “I was on standby 24 hours a day for my previous work, and there’d be emergency calls for me to resolve things when I was out with my family... it didn’t give me satisfaction because I want to see my kids grow up,” he added. However, as much as the arrangement works for him, he is worried about those fresh out of school or national service committing to full-time platform work for the long haul. “People of our age have already... built up (our) CPF from past employment, probably secured housing, and most things are settled down.” Mr Ariff also said he is considering taking up a data analytics course to prepare for a potential return to full-time work, as such digital skills are applicable to and desirable for a wide range of jobs. STAYING CONNECTED The good thing is it allows me to stay connected to UOB, and allows me to further improve my Excel (spreadsheet) skills because there’s always something new that comes up. ”MR CHUA BEE KIM, 71, on his gig with UOB after retirement. Mr Chua Bee Kim receiving a long-service award in 2016 from Ms Chia Siew Cheng, UOB’s credit head, personal financial services. Mr Chua worked full-time at the bank as a credit approver from 2004 to 2022. He took up his current gig in UOB in January 2023. PHOTO: UOB A workforce of 2local globals and global locals Apart from increasing the options available for workers to ensure greater participation in the resident labour force, Singapore is seeking to create a more complementary foreign workforce that can speed up productivity growth through their talent, all while increasing the size of the overall labour force. The push to provide overseas exposure opportunities to groom Singaporeans for global roles based back here at home is intensifying as well. FOREIGN WORKFORCE MEASURES Labour economist Kelvin Seah said foreign workers may contribute to growth in different ways, depending on their skill levels. For instance, higher-skilled foreigners, like Employment Pass holders, may contribute to growth by bringing innovation. Meanwhile, lower-skilled foreigners, like work permit holders, could contribute by augmenting resident labour in short supply in sectors such as construction. Dr Seah, who is a senior lecturer with the National University of Singapore, said it is possible for easy access to a foreign workforce to undercut the effectiveness or uptake HOBBY, JOB COME TOGETHER I feel it is a real privilege to get to do something that I love for work. ”MR MUHAMMAD SHAMIL ABU BAKAR, 43, who had been a drone hobbyist for three years before he was sent for training in 2022 to become a certified drone pilot for building inspections. Mr Muhammad Shamil Abu Bakar is one of nine technicians in utilities provider SP Group’s facilities management team who were sent to be trained as certified drone pilots for building inspections. PHOTO: SP GROUP of policies to improve resident workforce participation and productivity. He added that displacement of resident labour as a result of foreign labour can be measured, with sufficient public data. Jointly responding to Insight’s queries, MOM and the Ministry of Trade and Industry said that building a strong economy requires a world-class talent pool in Singapore. “This means building a complementary local-foreign workforce that can work together to enlarge the economic pie,” they said. “As a small country, we are selective about the quality of foreign professionals that we take in.” However, on measuring how the presence of foreign professionals has benefited the local workforce via skills transfer, the ministries said the process of skills transfer is complex, non-linear and therefore impractical to measure. “Skills transfer can take place through structured training, mentorship, exposure to different industries and markets, or overseas attachments and postings.” However, they added that the Government also facilitates skills transfer through programmes such as Workforce Singapore’s Capability Transfer Programme, which has benefited more than 140 companies and more than 1,000 Singaporeans. OVERSEAS EXPOSURE The Government is equally committed to helping Singaporeans achieve their career aspirations and potential, the ministries said. “For local talent, we are looking at how we can develop and nurture more Singaporeans for corporate leadership roles, especially in companies that leverage Singapore as a regional or global business hub.” These companies must have the ability to select and appoint their top leaders based on merit to stay competitive globally, they added. The ministries said: “Based on our engagements with businesses, employers that operate in multiple regions value employees with regional or global experience who can navigate overseas markets effectively, manage culturally diverse teams across countries, and support business expansion abroad. “These skills and knowledge cannot be acquired through training alone but must be honed through actual overseas postings.” That is why the ministries hope to empower more Singaporeans to compete globally for top jobs that drive Singapore’s next wave of innovation and growth through equipping them with relevant overseas work experience. But they added: “Even as we encourage more Singaporeans to venture on these overseas postings for their careers, they must be self-motivated to take on these challenges, be it in their 20s when they are likely to have fewer familial responsibilities, or in their 30s or 40s when they may have settled down and started families.” 3 Job redesign Another part of Singapore’s push lies in job redesign. Job redesign broadly means altering work processes and job tasks to unlock higher-skilled jobs with more room for wage and productivity growth that existing workers can be trained for. Jobs may also be redesigned to better accommodate flexi-work, which in turn increases the likelihood that those outside of the labour force can take up these jobs. Mr Aslam Sardar, chief executive of the Institute for Human Resource Professionals, said that new skills employees learn for these jobs help them stay relevant. “There is often a misconception that job redesign is a targeted move to reduce headcount, or tends to apply only to lower-skilled workers, or both,” he said, adding that firms may not know how to redesign jobs. However, he noted that support is available for companies keen to redesign jobs, such as the Support for Job Redesign under Productivity Solutions Grant administered by the Singapore National Employers Federation. Mr Sardar also said roles that involve repetitive or manual tasks are particularly suited to be redesigned at relatively low cost. These include administrative, customer service and production roles. One company that has successfully redesigned jobs in a way that saves costs, upskills workers and improves efficiency is SP Group. Mr Muhammad Shamil Abu Bakar, 43, is one of nine technicians in the utilities provider’s facilities management team who were sent to be trained as certified drone pilots for building inspections. Previously, building inspections had to be conducted with the help of contractors. It was a process that could take three to four days, involving both heavy equipment like boom lifts and trained rope access workers. Now, weather permitting, an industrial drone is used for inspections and the job can be completed in a day. The drone also gives a better view of hard-to-reach areas. Mr Shamil, who had already been a drone hobbyist for three years before he took up training in 2022, said: “I feel it is a real privilege to get to do something that I love for work.” 4 Training moves Even as Singapore positions itself to grow its workforce and productivity at once, concerns inevitably emerge about who is left behind. One way the Republic has sought to ensure that lower-wage workers can also benefit from growth is through the Progressive Wage Model. The model is a wage ladder with pay rises pegged to training and productivity, and it is already in place for seven sectors and two occupations. The labour movement has also stepped in, most notably through advocating the formation of company training committees. Employers form these committees with unions to map out the skills workers need given business and industry prospects, guided by the National Trades Union Congress. There are now more than 2,100 of them, according to the latest update by NTUC chief Ng Chee Meng during May Day festivities on May1. Industry experts say looking further ahead, artificial intelligence (AI) has the potential to shake up the labour market. Some commentators have called for a tax on AI usage in the light of potential job displacement. But Assistant Professor Vincent Ooi of the Singapore Management University said that any tax on AI usage should only be used to slow down the rate of job displacement, to enable employees to undergo training and to give the economy time to find new roles for them. The tax expert, however, added that Singapore already has strong, sufficiently funded systems in place to support displaced workers and retrain them, and that attempts to tax AI usage may make the Republic less attractive as a place to do business. Likewise, Associate Professor Terence Ho of the Lee Kuan Yew School of Public Policy said that given Singapore’s slowing workforce growth and significant manpower needs as the population ages, AI could be seen as a boon to help alleviate manpower shortage, rather than a threat to employment level. “The key is to anticipate and address the risks of job displacement in particular sectors and occupations, and to improve the overall matching of skills with jobs.” Tay Hong Yi

Dear customers, Some of our customers have alerted us that they have received an email that appears to be from SP Services. The email claims to be from an SP Services account – ebillsummary@singaporepower.com.sg, and comes with an attachment whose name suggests it is a utility bill. These messages are NOT from SP Services and recipients are advised NOT to open the attachment. Do note that the official SP Services bill summary sent by email does NOT contain any attachment. A sample of the fake email is attached below. Notice that while the sender address states , the actual sender is . The official SP Services bill summary sent by email looks like this: For further enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg. Customers can also visit https://www.scamalert.sg to understand and learn more about scams (including email scams). Thank you for your attention.

Singapore Institute of Power and Gas Gas Pipe Fitter Course Code: GPL05 OBJECTIVES Upon completion of this course, participants will be able to: • Describe hazards and importance of safety at work at gas distribution pipeline • List the fundamental of gas and the types of pipeline integrity testing • Apply the correct jointing and fitting methodology for Ductile Iron (DI) and Polyethylene (PE) gas pipes MAIN CONTENTS Theory • Fundamentals o Gas Properties – town gas and natural gas o Gas hazards and safety o Use of gas detector o Types of gas pipes – DI, PE and GI (Galvanised Iron) o Safety Precautions in handling live gas mains o Layout of gas pipe connection and symbols • Pressure Testing and Commissioning: o Pressure Test Instruments o Pressure Testing o Purging and charging in • Gas Leak Detection and Repair: o Operating of Gas Detector o Locating Gas leak o Repair & Maintenance of Leaking Gas Mains & Services Practical • Jointing of DI Pipes and Fittings o DI Pipes & Fittings o DI Pipe Tools & Equipment o Tightening of a Fitting eg. Bend or Cap o Tapping of Gas Mains o Insertion of Gas Bags o Use of Wask Bagging Equipment • Jointing of PEPipes and Fittings o PE Pipes & Fittings o PE Pipe Tools & Equipment o Cutting of PE Pipe for Connection o Joining of PE Pipe Connection o Squeezing and re-rounding of PE Pipe METHODOLOGY Lecture and practical session Note: SIPG reserves the right to amend any details relating to the course without prior notice. Contact Us: training-institute@spgroup.com.sg or +65 6916 9730 Ver 01.20 Singapore Institute of Power and Gas TARGET AUDIENCE Engineering and technical staff who are required to carry out gas pipeline design, construction and commissioning related work COURSE DETAILS Course Duration / Time 2 days (14 hours) / 8:30am – 5:30pm Assessment Yes Certification SIPG Certificate of Completion 1 PDU by PE Board 2 - Course Fee before Funding $1,400 w/o GST $1,498 with GST Course Fee after Funding 3 Not applicable - CLICK TO REGISTER 1 Participants must attain at least 75% attendance rate and pass the assessment. 2 Applicable to Professional Engineers registered in Professional Engineers Board (PEB) only. 3 Funding grant is available for Singapore Citizens and Permanent Residents only. Note: SIPG reserves the right to amend any details relating to the course without prior notice. Contact Us: training-institute@spgroup.com.sg or +65 6916 9730 Ver 01.20

Impacting people’s lives Singapore Power engineer Thiruchelvam Ranjan loves what he does because the outcome is tangible and necessary At a glance n n n About 2,400 technical professionals required by 2020. Electricity sales are expected to grow by more than 30 per cent over the next decade. Less than 1 minute per customer a year is the average interruption time, making Singapore’s electricity grid one of the most reliable in the world. by wong sher maine In hIs six years with singapore Power (sP), Mr Thiruchelvam Ranjan has held three job portfolios. he has also added a significant achievement to his resumé — he was part of a team that set up a substation — and is being groomed for leadership. The sP scholar and principal engineer says: “I underwent a rigorous graduate development programme during which I was posted to various departments. Besides giving me an understanding of many aspects of the organisation, these rotations also helped me to feel the pulse on the ground, understand the culture of the organisation, and build a strong social network.” The 32-year-old became interested in the power sector during his final year at the national University of singapore, where he earned a bachelor’s degree in engineering, specialising in electrical engineering. he says: “Power is an important and necessary part of everyone’s lives. singapore’s economy and all modern day activities are enabled by electricity, and our networks are amongst the most reliable worldwide.” his career choice was partly inspired by his engineer father. “My father made me realise the impact engineers make on people’s lives,” says Mr Ranjan. “Also, as a young child I would often see him take things apart and put them back together. In today’s world where it’s easier to replace than repair, he made me appreciate and take good care of what I had.” his mother also played a crucial role in shaping who he is today. “Mum was a teacher, and she taught me to question everything. This is something which I constantly apply when I was a student and now as an engineer.” Under sP’s graduate development programme, he has enjoyed a diverse range of jobs. he started off as a network management engineer helping to ensure that the network delivering power to customers is in tip-top condition. Then, in risk management, he learnt to effectively manage sP’s risk exposures. he is currently a project engineer within sP PowerGrid’s network development division where he works on developing singapore’s electricity network, installing and renewing network infrastructure to meet the increasing power demands and connecting new customers to the grid. One of his professional highlights was when he helped to set up the 66kV Rangoon substation, to meet growing demand and strengthen the power network in the central part of singapore including areas like Toa Payoh and Bishan. “We conduct voltage tests, equipment My colleagues comprise a mixture of industry veterans and young talents, but they all have one thing in common — a deep rooted sense of pride in what they do. They have inspired me to always give my best at work, because what I do impacts lives. — Mr Thiruchelvam Ranjan (right), principal engineer, Singapore Power functionality and safety checks before the substation goes live. Each successfully commissioned project adds to the reliability of singapore’s power network, and I am proud to have contributed to this effort.” he adds: “As an sP engineer, no two work days are identical. The challenges I have had to handle include managing network projects, addressing customers’ concerns and responding to power outages.” he was selected to attend the 2013 Young LEADERs! programme conducted by Business Leadership Centre of the Temasek Management services Group, where he honed his strategic thinking and business leadership skills. he is now in charge of organising sP Family Day 2014. he says: “This is a massive event with a lot of logistical and manpower planning involved. I look forward to the challenge of providing an enjoyable and memorable experience for 10,000 staff and their loved ones.” his experience and accomplishments at sP stand him in good stead for a Professional Engineer certification, which is the profession’s highest standard of competence. Mr Ranjan says: “The experience and knowledge that I have gained from working in sP will be instrumental towards achieving this goal.” he loves what he does because the outcome is tangible and necessary. “Every day, the work we do and projects we handle help to grow singapore’s network and connect customers to the grid, powering their activities at home, work and play. In many ways, PhoTo: Wee TY what we do at sP is an integral part of nation building and enhancing lives.” Mr Ranjan is in good company. “My colleagues comprise a mixture of industry veterans and young talents, but they all have one thing in common — a deep rooted sense of pride in what they do. They have inspired me to always give my best at work, because what I do impacts lives.” Diverse career track Singapore Power’s Graduate Development Programme is a talent development scheme where staff benefits from job rotations to better understand the organisation at a macro and micro level. They also benefit from leadership development programmes, and are given opportunities to maximise their potential via stretch assignments. PhoTo: Wee TY

Media Coverage Catch the latest news on SP All Years 23 Aug 2023 Lianhe Zaobao - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 The Business Times Online - SP Group, Frasers Property team up for green project in Vietnam Industrial Park Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 31 May 2023 The Straits Times - Van turned mobile outreach station provides youth guidance twice a week in Jurong Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 31 May 2023 Lianhe Zaobao - New social van-ture reaches out to at-risk youth at their haunts Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 Lianhe Zaobao - SP Group expands Marina Bay district cooling network to reduce 25,000 tonnes of carbon emissions annually Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 The Business Times - SP Group to provide cooling services to more areas in Marina Bay Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 16 May 2023 The Business Times - ThaiBev unit, SP Group to install rooftop solar panels in nine Vietnam breweries Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 02 May 2023 The Straits Times - How this real-life Captain Planet is combating climate change Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 10 Apr 2023 The Business Times - SP Group acquires rooftop solar assets in CHINA Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 09 Apr 2023 The Business Times - SP Group acquires rooftop solar assets in China Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 12 13 14 ... 49