Resources Can't find what you are looking for? Click on the drop-down box to find the resource that is most relevant to your needs. Resources Billing FORM [Online Form] Close Utilities Account FORM [Online Form] Open Utilities Account FORM Acknowledgement of Electrical Installation Licence Requirement FORM Application for Interbank Giro via SP Utilities Portal FORM Authorisation & Indemnity Form FORM Change of Ownership/Tenancy - Utilities Account Transfer GUIDE Commercial Utilities Guide Book INFO Fact Sheet on Purchase of Electricity from Wholesale Electricity Market through SP Services Ltd INFO Historical Electricity Tariff INFO Historical National Average Household Usage 1 2

Singapore Institute of Power and Gas Requirements and Implementation of Electric Vehicle Charging System Course Code: NEV03 COURSE OBJECTIVES This course refers to the Technical Reference for Electric Vehicle Charging System (TR 25-1:2022) Upon completion of this course, participants will be able to: • Explain the setup of an EV charging system • Highlight the EV charging system requirements stated in TR 25 • Understand the role and responsibilities of a Skilled Person and Equipment Specialist • Describe the procedures in installation, testing, and commissioning of EV charging systems MAIN CONTENTS • Setup of EV charging system o Components of EV Supply Equipment (EVSE) o Types and charging modes of EV charging system • EV charging system standard TR 25 o Classification and functions of EV charging system o Technical and safety requirements for EV charging system • Understand the role and responsibilities of Skilled Person and Equipment Specialist • Installation of EV charging system o Project planning and implementation o Technical and safety considerations • Testing and Commissioning of EV charging system o Tests and checks to be conducted o Documentation to be prepared METHODOLOGY Lecture and practical session TARGET AUDIENCE Engineering and technical staff involved in the installation, commissioning, operation and maintenance of EV charging stations COURSE DETAILS Duration : 7 hours Instructional Method : Face-to-face or Synchronous E-learning Certification : SIPG Certificate of Completion PDU by PE Board : Pending Additional Requirement/s : NIL COURSE FEES Full Course Fee : S$700 (before GST) For Singapore Citizens/PR/LTVP+* : S$210 (before GST) For Singapore Citizens (40 years old and above) : S$70 (before GST) Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523 Singapore Institute of Power and Gas ADDITIONAL REMARKS • Trainee must attain at least 75% attendance rate and pass the assessment to receive Certificate of Completion and funding grant (if applicable). • Subsidy of up to 70% is applicable for Singapore Citizens, Permanent Residents or Long-Term Visitor Pass Plus (LTVP+) Holders, subject to funding agency’s approval. • Enhanced subsidy of up to 90% is applicable for Singapore Citizens aged 40 years and above, subject to funding agency’s approval. Note that GST payable will be computed from fee after 70% funding. • Professional Development Unit (PDU) is applicable for Professional Engineers registered under the Professional Engineers (PE) Board only. • All published fees are subject to prevailing GST. CONTACT US For more information, please contact SIPG at +65 6916 7930 or email training-institute@spgroup.com.sg. OTHER SIPG COURSES For more courses, visit our website at: https://www.spgroup.com.sg/about-us/training or Scan the QR code below: Singapore Institute of Power and Gas Pte Ltd UEN: 201427065Z 2 Kallang Sector, Singapore 349277 Ver 4.0_0523

Media Release Singapore’s First Centralised Power Plant Simulator & Structured Genco Training Programme 1. Workforce training on operations for Singapore’s power generation companies (Gencos) will now be centralised and standardised with the launch of Singapore’s first Centralised Power Plant Simulator (CPPS). 2. Developed by the Singapore Institute of Power and Gas (SIPG) – the Centralised Training Institute for Power and Gas sectors – in partnership with the Energy Market Authority (EMA) and Gencos, the CPPS courses mark the first time that Gencos operating in a competitive environment have come together to collectively design and level training standards for the sector. This ensures a consistent level of training, which plays a critical role in ensuring a secure and stable supply of electricity for Singapore. 3. Six courses integrated with CPPS training have been co-developed by SIPG and Gencos comprising Keppel Merlimau Cogen O&M, PacificLight Power, Sembcorp Cogen, Senoko Energy, Tuas Power and YTL PowerSeraya. Spanning basic to advanced levels, the training programme establishes a consistent standard for skills training, such as in power plant operations, process controls, and management of common equipment alarms and malfunctions in a controlled environment separate from actual day-to-day plant operations, ensuring the safety of participants as well as plant and system reliability. 4. A simulated environment also ensures that the workforce could be trained in scenarios which are rare in the power sector but can lead to plant shutdowns. A unique feature of the CPPS courses is that various Gencos have committed to provide trainers who are industry practitioners, who will be able to impart valuable knowledge and skills to the participants. 5. As part of the launch of the CPPS, SIPG has introduced a structured training programme consisting of two new Power Generation Certificate Programmes with certificates recognised by all Gencos. Certificates will be issued upon the completion of the CPPS courses, as well as other Power Generation courses offered by SIPG. 6. Minister of State (MOS) for Trade and Industry Low Yen Ling officiated the launch of the CPPS at SIPG today. In her opening speech, MOS Low commended key industry partners for the strong collaboration to bolster the competency of its workforce. 7. Mr Chia Soo Ping, Principal of SIPG, said: “As the energy landscape continues its dynamic and transformative journey, SIPG is focused on cultivating competencies and technological know-how needed for the industry to keep pace with change. The Gencos’ collaborative and structured approach promotes sharing and adoption of best practices. The Centralised Power Plant Simulator training reaps efficiencies and optimises the pooling of resources and expertise across all Gencos in Singapore to strengthen the overall resilience of the workforce for the energy sector.” 8. On the launch of the CPPS, Ms Violet Chen, EMA’s Industry Ecosystem Development Director, said: “We are heartened by the collective effort of SIPG and Gencos to strengthen the training of its workforce. The Power sector will continue to play a critical role in keeping the lights on and gas flowing for Singapore as we step up efforts to advance Singapore’s energy transition towards a sustainable future.”

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TAKING HEART SP Group donates S$1.35m to support 450 disadvantaged ITE students It will send students on work-study stints in power grids, sustainable energy, new tech. BY MEGAN CHEAH SINGAPORE utility group SP Group is donating S$1.35 million to support 450 engineering school students in the Institute of Technical Education (ITE) through the inaugural SP Group Engineering Study Awards. The funds will be disbursed monthly to the students, who come from low-income families, over the next 3 years, the group said Launched on Tuesday (Apr 12), the new awards will complement existing book prizes for ITE’s electrical engineering students offered by the group. The group is working with ITE to send students on work-study stints in areas such as power grids, sustainable energy, and new technologies. It also links students up with SP Group’s engineers, who serve as mentors. The group noted that more than 16 per cent of its 3,600 staff are ITE alumni. Among them, close to 60 per cent went on to pursue further education and attained diplomas or degrees. Stanley Huang, group chief executive officer (CEO) of SP Group, said the group is committed to encouraging youth to pursue their career aspirations regardless of their socio-economic background. “ITE has provided many of our technical officers and technicians a strong foundation to grow their engineering capabilities,” he added. ITE CEO Low Khah Gek said the study award will enable students with financial needs to take on fewer part-time jobs and Left and above: ITE students and SP Powergrid staff. The funds from the SP Group Engineering Study Awards will be disbursed monthly to 450 ITE students over the next 3 years. PHOTOS: SP GROUP focus on their education. One such award recipient is Jackie Lim, a first-year Nitec mechatronics and robotics student who works part-time at a supermarket to help with his family’s expenses. “I am happy to receive the study award, because it means I do not need to keep thinking about having to work more hours and can instead focus more time on school,” said Lim. For over 20 years, SP Group has awarded more than 450 education scholarships, sponsorships and book prizes, amounting to S$10 million, to students with a passion for engineering across all tertiary education institutions. megancheah@sph.com.sg

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Media Release Electricity Tariff Revision for the Period 1 April to 30 June 2024 Singapore, 28 March 2024 – For the period from 1 April to 30 June 2024, the electricity tariff (before GST) for households will decrease by 0.3% or 0.10 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $0.33 (before GST). *before GST Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 0.4% or 0.12 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the tariffs approved by EMA, and Appendix 3 for the average monthly electricity bills for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q2 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 APRIL 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 APRIL 2024 (before GST)

Joint Media Release OUTDOOR COOLING INNOVATION MADE IN SINGAPORE BY ST ENGINEERING AND SP GROUP FOR NATIONAL DAY PARADE Singapore, 27 July 2017 – In a first for Singapore’s National Day Parade (NDP), segments of audiences will enjoy cool air comfort outdoors at the Floating Platform, through a made-in- Singapore innovation that ST Engineering and SP Group (SP) have created. This engineering solution builds on ST Engineering’s Airbitat Smart Cooler’s revolutionary deep cooling technology and SP’s underground district cooling network at Marina Bay that provides chilled water for air-conditioning of buildings in Marina Bay. This solution functions on chilled water running from SP’s same underground system, which is more energy-efficient than electricitypowered cooling devices. This low-cost outdoor cooling saves 90 per cent in energy consumption compared to conventional air-conditioning. Launched at the NDP Preview show on Saturday 29 July, there are 29 sets at and around the Floating Platform. In this first roll-out, the sets will be placed closest to the audience sections occupied by spectators with special needs, such as those in wheelchairs, and at areas where spectator queues may form. This unprecedented system unlocks the potential of urban spaces in land-scarce Singapore and transforms the way communities live, work and play. It also demonstrates how industry collaboration can scale up urban solutions quickly and actively deploy innovative concepts to help build an environmentally sustainable Singapore. Gareth Tang, General Manager of Innosparks, an Open Lab by ST Engineering, said, “We believe in solving complex problems of society through engineering. This innovative collaboration is one way ST Engineering pushes boundaries to create breakthrough, energy-efficient and sustainable solutions to improve daily lives.” Managing Director of SP Group’s Singapore District Cooling, Jimmy Khoo, said, “This gamechanging technology makes outdoor cooling viable in Singapore’s climate. Tapping on SP Group’s underground district cooling system that serves several buildings in Marina Bay, we are developing sustainable solutions that will help consumers save energy and cost.” 1 About ST Engineering ST Engineering (Singapore Technologies Engineering Ltd) is an integrated defence and engineering group specialising in the aerospace, electronics, land systems and marine sectors. It has global presence with offices in Asia, the Americas, Europe and the Middle East and employs about 22,000 employees. Across the globe, its employees bring innovation and technology together to create smart engineering solutions for its customers in the defence, government and commercial segments. Headquartered in Singapore, ST Engineering reported revenue of S$6.68b in FY2016 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of the FTSE Straits Times Index, MSCI Singapore and the SGX Sustainability Leaders Index. Please visit www.stengg.com for more information. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. More than 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. For more information, please visit spgroup.com.sg or follow us on Facebook at fb.com/SPGroupSG. 2 Annex 1 Outdoor Cooling Innovation By ST Engineering & SP Group – How It Works 3 Annex 2 The Airbitat Smart Cooler The Airbitat Smart Cooler, created by Innosparks (an Open Lab by ST Engineering), is a proven product with an innovative two-stage cooling technology – it can save up to 80 percent energy when compared to the average air conditioner of an equivalent capacity. Airbitat is effective all-day and adapts intelligently to varying conditions throughout the day to deliver ultra-efficient cooling. Unlike conventional one-mode coolers, Airbitat’s intelligent system detects the ambient environment and engages the right cooling mode to deliver the right level of thermal comfort. Most importantly, the Airbitat Smart Cooler is engineered to be eco-friendly, with negligible waste heat generation when compared to conventional air conditioning, and energy-smart as well. A typical 8- hour cooling cycle registers a combined energy and water cost as low as $2.50 a day. Singapore District Cooling’s Underground System Singapore District Cooling (SDC) operates the world’s largest underground district cooling system that provides reliable and efficient air conditioning 24/7, 365 days to 23 iconic buildings in the Marina Bay area. District cooling contributes to a sustainable Singapore. The system saves as much as 40 per cent in electricity consumption, and reduces 34,500 tonnes carbon dioxide emissions annually – equivalent to removing 10,000 cars from Singapore’s roads. The electricity savings in the Marina Bay area are equivalent to powering 23,718 3-room HDB flats for a year. Engineering and design makes SDC’s operations unique, enabling this huge industrial facility to be housed underground, freeing up space for more important use in land-scarce Singapore. Overseas, SDC is building a district cooling system for CapitaLand’s Raffles City Chongqing. Once completed, the system will enable the development to save 50 per cent in energy savings and reduce utility costs by about S$30 million over the next 20 years. 4

SCHNEIDER ELECTRIC PARTNERS SP GROUP TO FULLY ELECTRIFY SERVICE VEHICLES IN SINGAPORE Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today announced a partnership to fully electrify SE’s service fleet in Singapore. The agreement enables SE’s service vehicles to access SP’s nationwide network of electric vehicle (EV) charging points. SP will fully support SE’s charging needs for at least the next two years. SE has a total service fleet size of 25. Its intent is to convert 10 of its vehicles into EVs by June 2020 and fully electrify its fleet by 2021. This decision was made possible with the partnership with SP. Damien Dhellemmes, Country President of Schneider Electric Singapore elaborates: “Going green is a deliberate decision. After greening our regional headquarters in Singapore, our next step is to electrify our fleet. This is only possible if we have an accessible and wide enough charging network so that our service vehicles can be green and still serve our customers efficiently. SP’s nationwide network gives us the impetus to make this decision.” SP had earlier signed partnerships with Grab and HDT Singapore Taxi (HDT) to support the charging needs of their EV fleets. SE is the first corporate partner outside of the public transport sector to be using SP’s nationwide EV charging network. This represents a growing trend of companies in Singapore electrifying their internal fleets to achieve environmental sustainability and cost savings. SP currently operates Singapore’s largest and fastest public EV charging network with more than 200 charging points across the island. It is targeting 1,000 EV charging points by end of 2020, of which 250 will be high-speed DC (direct current) chargers that can deliver a full charge in 30 minutes. 1 Goh Chee Kiong, Head of Strategic Development, SP Group, said: “SP has built up deep capabilities in electric vehicle charging and usage over the years which we have harnessed for our nationwide public EV charging network. We are pleased to have Schneider Electric as our first corporate partner outside of the public transport sector and are confident this will provide a model for many other corporates to electrify their own fleet vehicles. SP’s pervasive EV charging network across Singapore will fully support their charging needs, providing drivers convenience and peace of mind.” - Ends - 2 About Schneider Electric At Schneider, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also provides digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 3

Consumption_Water Average consumption of Water (CuM) Premises Types Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 HDB 1-Room 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 7.8 7.8 7.2 HDB 2-Room 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 9.0 9.1 8.4 HDB 3-Room 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 11.9 12.0 11.2 HDB 4-Room 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 14.9 15.2 14.3 HDB 5-Room 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 16.1 16.7 15.8 HDB Executive 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 17.9 18.7 17.8 Apartment 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 12.8 13.0 12.7 Terrace 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 24.7 25.7 24.7 Semi-Detached 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 30.4 30.6 29.8 Bungalow 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2 49.8 49.4 48.6

Media Release SP GROUP SETS UP FIRST ZERO-EMISSION BUILDING POWERED BY GREEN HYDROGEN IN SOUTHEAST ASIA Singapore, 30 October 2019 – SP Group (SP) has established the first zero-emission building in Southeast Asia that is powered by green hydrogen. Located at SP’s training centre at Woodleigh Park, the self-sustaining building is 100% powered with renewable energy via an innovative Hydrogen Energy System and is disconnected from the national electricity grid. Mr Brandon Chia, Head, Centre of Excellence, SP Group said: “Buildings contribute 40 per cent of energy related carbon emissions worldwide 1 . The Hydrogen Energy System provides a safe and compact way of storing green hydrogen which powers the region’s first zero-emission building. We believe this can be a significant contributor toward Singapore’s climate change pledge to cut national emissions intensity by 36 per cent below 2005 levels by 2030.” The challenge to achieving zero emission The world in its fight against climate change is using various means to lower carbon emissions. One way is to use renewable energy sources. However, in urban places such as Singapore, due to limited land and inconsistent solar energy, achieving zero emission with 100% renewable energy is extremely challenging. Zero-emission solution An alternative is hydrogen as a green energy source. In the Hydrogen Energy System used by SP, electricity from green sources, such as solar, is used to conduct electrolysis. The hydrogen generated from this process is bonded with special metal alloy powders to form metal hydride, compacted and stored in tanks. When electricity supply is required, the stored hydrogen from the metal hydride tanks is slowly released and converted to electricity via fuel cells. As green energy sources are used for electrolysis, this entire process of converting hydrogen to electricity is 100 per cent green, with zero carbon emission. 1 The buildings and building construction sectors combined are responsible for nearly 40% of total direct and indirect CO2 emissions (International Energy Agency). 1 Safe hydrogen storage While there have been other energy systems using hydrogen as a fuel, the key challenge of hydrogen lies in having a storage solution that is safe for deployment in highly-urbanised areas such as Singapore. The system uses special metal alloy as a storage medium to bond with hydrogen. This allows for the storage of a large volume of hydrogen at a much lower pressure over a long period of time without any deterioration. When electricity is needed, the stored hydrogen is released in a slow and regulated manner, making it safer and more compact to be stored in an urban setting. Encourages greater mix of renewable energy The Hydrogen Energy System can mitigate electricity supply fluctuations and intermittency issues – common shortcomings of renewable energy. When there is surplus renewable energy, it can be stored in the form of hydrogen and converted back to electricity when there is a deficit of renewable energy. This ensures that the grid remains stable even with a greater mix of renewable energy introduced, hence encouraging the use of green energy. SP is working with Marubeni Corporation and Tohoku University on the Hydrogen Energy System with special metal alloy storage tanks from Japan, and to customise and integrate it for use in Singapore. -Ends- 2 About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.5 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 3