Media Release Leadership Change at SP Group Singapore, 16 March 2020 - SP Group (SP] today announced that Mr. Wong Kim Yin, Group Chief Executive of SP Group, will be leaving SP to join Sembcorp Industries Ltd as Group Chief Executive Officer on 1 July 2020. The SP Board of Directors has appointed Mr. Stanley Huang Tian Guan, Chief Financial Officer of SP Group, and Chief Executive Officer of SP International, as Group Chief Executive Officer, effective 1 July 2020. Kim Yin and Stanley will work together to ensure a smooth transition. Tan Sri Mohd Hassan Marican, Chairman of SP Group, said: "On behalf of the Board, I would like to thank Kim Yin for his outstanding leadership during his eight years with us. He has transformed the group amidst an evolving landscape and embedded innovation and sustainability in the company's DNA. With Stanley taking over the helm, I look forward to working with him as he leads the team in charting SP's next phase of growth." Stanley has 25 years of experience in international business management and finance. Stanley is also director of several SP companies including SP Services Limited, SP PowerAssets Limited, SGSP [Australia) Assets Pty Ltd and Singapore Power International Pte Ltd. Prior to joining SP, Stanley was the Global Chief Financial Officer of Volvo Construction Equipment. About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG.

Contact Us Enquiries SP Services - Enquiries on Utilities Account Open Electricity Market Select... Message* Contact Person* Contact Email* Contact Number* Utilities Account Number* Attachment Upload your supporting documents [Optional] (Max 3 files, 4MB each. File type .pdf, .jpg, .jpeg, .png) Choose File No file chosen Ticket Number I- Submit * denotes mandatory field By submitting this form, I hereby agree to SP Group to collect, use and disclose my information provided above, for the purpose of [i] responding to my inquiry, [ii] receiving relevant marketing information, and [iii] complying with all applicable laws and regulations, and business requirements, in accordance with SP Group's personal data protection policy at https://www.spgroup.com.sg/personal-data-protection-policy. Customers Billing & Retail To send us your written query, please click here Billing / Utilities Account Enquiries 1800 222 2333 Quality Service Manager 1800 235 2151 servicequality@spgroup.com.sg Open Electricity Market Enquiries 1800 233 8000 choice@spgroup.com.sg Gas Installation Appointments Click here to make an appointment. 1800 555 1661 Customer Service Centre HDB Hub 490 Lorong 6 Toa Payoh #09-11   HDB Hub Biz Three Lift Lobby 1 Singapore 310490   Opening Hours: Mon to Fri (8:30am to 6pm) Sat (8:30am to 1pm) Closed on Sun & Public Holidays Note: Issuance of queue tickets ends at 5pm on weekdays and 12pm on Saturdays. District Cooling & Heating Singapore District Cooling Enquries districtcooling@spgroup.com.sg Electric Vehicle Solutions EV Charging Solutions Enquiries 6916 7799 emobility@spgroup.com.sg Electricity, Gas & Solar Power Electricity Supply Interruption Electricity Service Centre (24-Hour Hotline) 1800 778 8888 Solar PV Enquiries powerfeedback@spgroup.com.sg Water Supply Interruption, Quality & Pressure Issues Public Utilities Board (24-Hour Hotline) 1800 225 5782 Worksite, Equipment or Service Quality Issues powerfeedback@spgroup.com.sg Gas Emergency Hotline 1800 752 1800 Replacement of Gas Meters +65 6671 7109 Residential Premises Gas Pipe Inspection Click here to make an appointment +65 6916 7940 gaspip@spgroup.com.sg Licensed Electrical Workers Purchase of Electricity Cable / Gas Pipe Plans +65 6916 5022 mea@spgroup.com.sg Installation / Replacement of Electrical Meters +65 6916 8555 +65 6671 7107 Endorsement of Substation Drawings +65 6916 8557 (East) +65 6916 8679 (West) Procurement of Transmission & Distribution Equipment & Cables +65 6916 8538 Technical Matters on Transmission & Distribution Equipment & Cables powerfeedback@spgroup.com.sg Search for Licensed Electrical Workers Click here to find a Licensed Electrical Worker. Notice for Commencement of Earthworks/ Registered Excavator Operator/Registered Earthworks Supervisor Applications +65 6916 5021 Training To reach Singapore Institute of Power and Gas for enquiries on training courses, you can email training-institute@spgroup.com.sg. Procurement To reach the SP Group Procurement team for enquiries on current/upcoming tender opportunities or technical support for the Supplier Relationship Management System, you can call +65 6916 8839 or email srmsupport@spgroup.com.sg. Careers To reach the SP Group Human Resource team for enquiries on job opportunities, scholarships or internships, you can email recruitment@spgroup.com.sg. Media Contacts For media related enquiries, please write to us here. Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback. By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose. Mailing Address SP Group 2 Kallang Sector Singapore 349277

TRANSMISSION SERVICE RATE SCHEDULE A SERVICE CONNECTION A1 Service Connection This includes cables, associated equipment and facilities to effect the connection of consumers’/generation companies’ equipment to SP PowerAssets Limited’s (“SPPA”) substation/network. Connection Level Low Tension (LT) High Tension (HT) Extra High Tension (EHT) Ultra High Tension (UHT) Supply Level 230V or 400V 6.6kV or 22 kV 66 kV 230kV A2 Engineering Fees Engineering fees are applicable to all cost items associated with service connection from SPPA’s substation/network to consumers’/generation companies’ premises as well as all cost items associated with required network augmentation. Table 1 – Engineering Fees (Exclusive of GST) # Category Connection Cost Rate Engineering Fee ($) 1 Up to $100,000 20% 20,000 2 3 4 5 6 7 First $100,000 Next $900,000 First $1m Next $4m First $5m Next $5m First $10m Next $10m First $20m Next $10m First $30m Above $30m - 7.5% - 6.5% - 6.0% - 5.5% - 5.0% - 4.5% # Please refer to Table 1A in Appendix 1 for charges inclusive of GST. 20,000 - 87,500 - 347,500 - 647,500 - 1,197,500 - 1,697,500 - B SERVICE CONNECTION CHARGES B1 Service Connection Charges for LT Supply All LT consumers are required to pay a one-time upfront service connection charge. This charge varies for different load requirements and is categorised as follows: [a) Development Without Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from both the High Tension [HT) and LT networks, which includes the cost of service cables. For individual consumers without substations, the cost of LT service cable for the same capacity may vary widely depending on their locations with respect to the nearest LT mains. These consumers are not the sole beneficiaries of the extension of the LT network. To achieve a greater degree of equity in terms of cost for these general consumers, a standard cost approach is adopted by grouping consumers with similar supply requirements. The average global cost per kVA is determined based on past statistics. For example, this category of consumers which comprises mainly landed residential owners applying for the same applied load, will pay the same standard connection charge regardless of the location of their premises from the existing LT network. [b) Development With Substation The service connection charge comprises the cost based on requirement in kVA of tapping supply from the HT network and the cost of service cable. The cost of tapping supply from the HT network refers to the cost of cables and consumables used in setting up a new distribution substation. It excludes the cost of shared network assets such as switchgear, transformer and HT network cables. The cost is spread to all new consumers proportionally on a per kVA basis. For consumers with substations, their supply intake point is usually adjacent to the substation, which requires a service cable of approximately 15m in most instances. Therefore, the standard cost of service cable is computed based on a length of 15m. Consumers shall pay the additional cost for service cable exceeding 15m. In addition, consumers shall also pay for those dedicated assets, such as switchgear and transformers, which are serving them and do not benefit others. Table 2 – Low Tension Standard Connection Charge (Exclusive of GST) # Capacity Requirement in kVA Up to 15 (existing premises) Up to 15 (new premises) Capacity of Final Service Cable Type of Final LT Service Cable Underground Connection Development without Substation Standard Connection Charge ($) 23 35mm 2 2C 1,600 ) 23 35mm 2 2C 1,900 ) 16 - 23 23 35mm 2 2C 2,800 ) 16 - 45 45 35mm 2 4C 5,300 ) Development with Substation* Standard Connection Charge ($) 46 - 75 75 35mm 2 4C 8,800 6,700 76 - 140 140 120mm 2 4C Al 16,700 ) 141 - 180 180 185mm 2 4C Al 22,000 ) 181 - 230 230 300mm 2 4C Al 28,700 ) 231 - 280 280 300mm 2 4C Cu 34,400 8,500 281 - 460 460 2x300mm 2 4C Al NA 12,600 461 - 560 560 2x300mm 2 4C Cu NA 17,700 561 - 1000 1,000 7x500mm 2 1C NA 26,000 # Please refer to Table 2A in Appendix 2 for charges inclusive of GST. * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. Standard charges are only applicable to consumers who are connected to the shared network. Standard charges are not applicable to consumers where the network extension is unlikely to be shared by others. Some of these include supply to HDB premises, premises involving installation of bigger capacity cable in order to overcome the excessive voltage drop, temporary work sites, public installations and offshore island premises. These consumers will be required to pay for the full connection network cost, based on user-pay principle, as they are the main beneficiaries. B2 Service Connection Charges for HT, EHT and UHT Supply Consumers taking HT, EHT and UHT supply shall pay the cost of the service connections to their intake equipment including cables, associated equipment and facilities to effect the connection of consumers’ equipment to SPPA’s substation/network. The service connection shall cater for single contingency. Consumers requesting for additional level of contingency that exceeds the single contingency standard are required to pay for the full cost of such provision. B3 Dedicated Network/Substation The developer or consumer shall pay the full cost of all associated equipment and facilities under a dedicated network/substation scheme for which the network capacity is intended to serve the developer’s development or consumer’s premise(s) exclusively. A substation comprises land, building, electrical equipment and associated cables. A substation which serves a development or premise has to be provided and paid for by the developer or consumer. As the capacity of electrical equipment is lumpy, the substation may have excess capacity. The developer or consumer will carry the cost of this excess capacity which cannot be avoided. As this substation is required to serve mainly the development’s or consumer’s load, it is considered a dedicated substation. To reduce cost, a developer or consumer can choose to let SPPA bear the cost of the electrical equipment and associated cables, thus making the network/substation a nondedicated one. In return, SPPA must be allowed to allocate the excess capacity to other consumers. Even after the excess capacity is allocated, SPPA shall return the capacity to the developer or consumer if his demand grows later provided existing allocated capacity to other consumers can be diverted. The latter provision shall also apply to the decommissioning of the substation. At present, most substations provided by developers or consumers are non-dedicated substations. C GENERATION CONNECTION CHARGES Table 3: Generation Connection Charges (Exclusive of GST) # Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $50,000 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network. # Please refer to Table 3A in Appendix 2 for charges inclusive of GST. * Rate is only applicable for cable installation by conventional direct burial method. D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4: Attendance Charge (Exclusive of GST) # Consumer Type Charge per Attendance LT Domestic $5 LT Non-Domestic $30 HT $120 # Please refer to Table 4A in Appendix 3 for charges inclusive of GST. E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5: Reconnection Charge (Exclusive of GST) # Charge per Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $15 $100 $100 HT $120 $200 $200 EHT $180 $300 $300 # Please refer to Table 5A in Appendix 3 for charges inclusive of GST. F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6: Voluntary Temporary Disconnection & Reconnection Charge (Exclusive of GST) # Charge per Feeder/Connection Connection Level Weekday Weekend/ Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $100 $100 HT NA $200 $200 EHT NA $300 $300 # Please refer to Table 6A in Appendix 3 for charges inclusive of GST. G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $45 per connection (Exclusive of GST) # # Please refer to Appendix 3 for charges inclusive of GST H METER SERVICE CHARGES Table 7: Meter Service Charges (Exclusive of GST) # 1 Site testing of Single Phase Meter : $ 30 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $ 30 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $80 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $150 per trip Weekend/Public Holiday : $300 per trip 5 Auditing of Meter Data : $ 100 per man-day or part thereof 6 Express service for meter installation : Weekday : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $150 per man-day per site Weekend/Public Holiday : $300 per man-day per site Note : Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. # Please refer to Table 7A in Appendix 4 for charges inclusive of GST. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8: AMI Meter Charge (Exclusive of GST) # Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $40.00 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. # Please refer to Table 8A in Appendix 4 for charges inclusive of GST. J USE OF SYSTEM (UOS) CHARGES EFFECTIVE FROM 1 APRIL 2025 Table 9 : UOS Charges (Exclusive of GST) # From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/mont h) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge 7 ($/kW/month) Uncontracted Standby Capacity Charge 10 ($/kW/month) CCS 8 ECCS 9 Tier 1 Tier 2 Ultra High Tension 1 8.50 0.06 0.02 0.44 12.75 42.50 42.50 102.00 Extra High Tension 2 12.15 0.08 0.03 0.48 18.23 60.75 60.75 145.80 High Tension - Large 3 15.07 0.74 0.08 0.59 22.61 75.35 75.35 180.84 High Tension - Small 4 15.07 0.96 0.09 0.59 22.61 75.35 75.35 180.84 Low Tension - Large 5 - 6.25 4.93 - - - - - Low Tension - Small 6 - 6.25 - - - - - # Please refer to Table 9A in Appendix 5 for charges inclusive of GST. 1 Ultra High Tension - for consumers taking supplies at 230kV, 50Hz, 3-phase, 3-wire for connection with minimum Contracted Capacity of 85,000kW* 2 Extra High Tension - for consumers taking supplies at 66kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 25,501kW and 84,999kW for service connection from the nearest feasible 66kV substation* (b) between 85,000kW and 170,000kW for connection from the nearest feasible 66kV source station* The above shall apply to new and existing customers. 3 High Tension-Large - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for a Contracted Capacity: (a) between 1,700kW and 12,750kW for 1 or 2 HT 22kV services* (b) between 12,751kW and 25,500kW for 3 or 4 HT 22kV services* 4 High Tension-Small - for consumers taking supplies at 22kV or 6.6kV, 50Hz, 3-phase, 3-wire for connection with Contracted Capacity of less than 1,700kW. 5 Low Tension-Large - for contestable consumers taking supplies at 400V/230V. 6 Low Tension-Small - for non-contestable consumers taking supplies at 400V/230V. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 7 The Uncontracted Capacity Charge (UCC) applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity. UCC applies to: (a) Normal customers without embedded generation; (b) Customers with embedded generation who require top-up supplies and opt to summate their kW output from embedded generation and kW demand from the network (i.e Summation Scheme) for determining maximum demand; and (c) Customers with embedded generation who require top-up supplies and opt to cap their power demand in kW drawn from the network (i.e Capped Capacity Scheme or Extended Capped Capacity Scheme). The UCC applies in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the contracted capacity and shall be limited to 20% of the Contracted Capacity. 8 For Capped Capacity Scheme (CCS), the Uncontracted Standby Capacity Charge (USCC), at 5 times of Contracted Capacity Charge, applies in the event that the demand in kW (measured by the power meter) drawn from the network exceeds 120% of the contracted capacity for a duration of more than 10 seconds continuously. 9 For Extended Capped Capacity Scheme (ECCS), the 2-tier Uncontracted Standby Capacity Charge (USCC) applies as follows: • Tier 1: 5 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 120% and up to 200% of the contracted capacity for a duration of more than 100 seconds continuously. • Tier 2: 12 times of Contracted Capacity Charge is applicable if the demand in kW drawn from the network exceeds 200% of the contracted capacity for a duration of more than 10 seconds continuously. 10 For both CCS and ECCS, the consumer shall at its own expense, install and maintain Load Limiting Device, in accordance with requirements that the Transmission Licensee may stipulate from time to time. * Based on power factor of 0.85 Notes On Use-of-System Charges Effective from 1 April 2018 1 Supply Categories The Use-of-System [UOS) Charges shall be paid for electricity transmission services at each metered intake supply point in accordance with the voltage at which a consumer receives the electricity supply. The UOS Charges are applicable for the following categories of supplies : • Low Tension [LT) Supplies at 400V/230V Supply to Low Tension-Small Consumer Supply to Low Tension-Large Consumer • High Tension [HT) Supplies at 22kV and 6.6kV Supply to High Tension-Small Consumer, whose Contracted Capacity is less than 1,700 kW per month at each metered intake supply point. Supply to High Tension-Large Consumer, whose Contracted Capacity is at least 1,700 kW per month at each metered intake supply point. • Extra-High Tension [EHT) Supplies at 66kV Supply to Extra-High Tension Consumer • Ultra-High Tension [UHT) Supplies at 230kV Supply to Ultra-High Tension Consumer • Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. 2 Low Tension Supplies 2.1 Low Tension Small Consumer LT supplies [in kWh) to all non-contestable LT consumers are metered on a monthly basis. A flat per kWh UOS rate is levied at each metered intake supply point. These are consumers who choose to buy electricity from SP Group at the regulated tariff. 2.2 Low Tension Large Consumer LT Supplies to these contestable consumers are metered on energy (kWh) on a halfhourly time-of-day basis. The respective per kWh charges shall be levied at a “Peak” and an “Off-peak” period for the energy supplied at each metered intake supply point. 2.2.1 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 2.2.2 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3 High Tension, Extra-High Tension and Ultra-High Tension Supplies For HT (i.e. HT Small and HT Large), EHT and UHT Supplies, UOS Charges shall be levied at each metered intake supply point as follows : a. Contracted Capacity Charge; b. Peak Period Charge; c. Off-peak Period Charge; d. Reactive Power Charge; e. Uncontracted Capacity Charge, and f. Uncontracted Standby Capacity Charge (applicable to consumers with embedded generation who opt to cap their power demand drawn from the network). 3.1 Contracted Capacity Charge 3.1.1 The Contracted Capacity Charge is a monthly charge payable in any month for the Contracted Capacity at each intake supply point of a consumer. The Contracted Capacity shall be the supply capacity (in kW), which is requested by the consumer for that intake supply point. For the avoidance of doubt, and without prejudice to paragraph 3.1.3 herein, the consumer shall not be allowed to reduce the declared Contracted Capacity upon the signing of the Consumer Connection Agreement / Supply Agreement, notwithstanding the fact that the energisation of the new supply has still not taken place. 3.1.2 For a new connection, consumers are subject to a binding period of 5 years from the target date or the commissioning date for SPPA’s plant and equipment, except for the service cable, whichever is later. During the 5-year binding period, no reduction to the Contracted Capacity is allowed. For new HT, EHT and UHT connections, the minimum Contracted Capacity for each intake supply point is as follows : HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 1,700 kW, 12,751 kW, 25,501 kW, 85,000 kW. During the first year of the 5-year binding period, requests for intermediate incremental steps of Contracted Capacity may be made before the full Contracted Capacity is implemented. The first step shall be at least one quarter ( 1 /4) of the consumer’s requested full Contracted Capacity at each intake supply point. 3.1.3 After the initial 5-year binding period, the consumer may, by giving at least 10 business days’ notice in writing, reduce his Contracted Capacity at each intake supply point subject to the following minimum values: HT with 1 or 2 feeders HT with 3 or 4 feeders EHT UHT 850 kW, 6,375 kW, 12,750 kW, 42,500 kW. Any such reduction in Contracted Capacity shall be subject to a 1-year binding period from the effective date of the revised Contracted Capacity, i.e. the consumer shall not be entitled to make any further reduction in the Contracted Capacity within one year following any such reduction. The Market Support Services Licensee will inform the consumer of the date of their billing cycle. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. 3.1.4 The consumer, may, by giving at least 15 business days’ notice in writing, may be allowed to increase his Contracted Capacity, during the 5-year or 1-year binding period. The revised Contracted Capacity shall apply for the remainder of the initial 5-year binding period or for a minimum period of 1 year, whichever is later, provided SPPA is not required to install new or additional equipment. The consumer will be billed based on the revised Contracted Capacity for the entire billing cycle that encompasses the effective date of the revised Contracted Capacity. Reduction of Contracted Capacity during binding periods will not be allowed. 3.1.5 A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment shall be considered as receiving a new supply with a new 5-year binding period. 3.1.6 Subject to Clause 3.1.4 and 3.1.5, the UCC incurred by a consumer in a particular month (“UCC Month”) can be converted into Contracted Capacity Charge provided: (i) (ii) (iii) (iv) The consumer submits the request for an increase in Contracted Capacity no later than 2 weeks after the date of the bill for the UCC Month; The revised Contracted Capacity is not less than the maximum demand recorded in the UCC Month; The revised Contracted Capacity does not require the Transmission Licensee to install new or additional equipment; and Upon approval by the Transmission Licensee, the revised Contracted Capacity shall take effect on the first day of the UCC Month and thereafter shall not be reduced within one year, or the remaining of the 5-year binding period, whichever is later. 3.1.7 For a new development with landlord and tenants, the Contracted Capacity required by the landlord himself and his tenants (HT and above) must in aggregate meet the minimum values set out in paragraphs 3.1.2 to 3.1.3 above in order for the landlord to qualify for HT, EHT or UHT supplies. If landlord or its tenants (HT and above) request to revise their Contracted Capacity, the aggregate Contracted Capacity after revision must meet the minimum Contracted Capacity values and subject to the same terms and conditions for revision of Contracted Capacity set out in paragraphs 3.1.3 and 3.1.4. 3.1.8 Existing HT, EHT or UHT consumers may have Contracted Capacity below the minimum Contracted Capacity as specified in paragraphs 3.1.2 and 3.1.3. For such consumers, they may request to increase (but not decrease) their Contracted Capacity in the manner as described above. 3.2 Peak Period Charge The Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the peak period, 7.00 am to 11.00 pm, in that month. 3.3 Off-Peak Period Charge The Off-Peak Period Charge payable shall be the monthly charge based on the energy (in kWh) supplied to an installation during the off-peak period, 11.00 pm to 7.00 am, in that month. 3.4 Reactive Power Charge The Reactive Power Charge is a monthly charge payable in any month for the installation's excess kVArh consumption. The excess kVArh shall be the difference by which the installation's kVArh consumption drawn from the network in that month is greater than 62% of its kWh consumption drawn from the network in the same month. 3.5 Uncontracted Capacity Charge 3.5.1 The Uncontracted Capacity Charge is a monthly charge payable in any month for the Uncontracted Capacity utilised. The Uncontracted Capacity is the capacity in kW by which the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point. 3.5.2 The Uncontracted Capacity Charge shall apply to the following HT, EHT and UHT consumers : a. Normal consumers without embedded generation; b. Consumers with embedded generation whose monthly maximum demand in kW is the maximum summated demand in kW in the month, determined by summating the kW demand drawn from the network and the kW output from embedded generation (i.e. Summation Scheme); and c. Consumers with embedded generation who opt to cap their power demand in kW drawn from the network in the event that the maximum demand in kW (measured by the half-hour integration meter) exceeds the Contracted Capacity at that metered intake supply point (i.e. Capped Capacity Scheme or Extended Capped Capacity Scheme). The Uncontracted Capacity for these consumers shall be limited to 20% of the Contracted Capacity. 3.6 Uncontracted Standby Capacity Charge 3.6.1 The Uncontracted Standby Capacity Charge is a monthly charge payable in any month for the Uncontracted Standby Capacity utilised. The Uncontracted Standby Capacity Charge shall apply to those HT, EHT and UHT consumers with embedded generation who opt for the Capped Capacity Scheme or Extended Capped Capacity Scheme. 3.6.2 For Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event the demand in kW drawn from the network (measured by the power meter) exceeds 120% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.3 For Extended Capped Capacity Scheme, the Uncontracted Standby Capacity Charge applies in the event : • the demand in kW drawn from the network exceeds 120% and up to 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 100 seconds continuously; or • the demand in kW drawn from the network exceeds 200% of the Contracted Capacity at that metered intake supply point for a duration of more than 10 seconds continuously. 3.6.4 For the avoidance of doubt, in the event Uncontracted Standby Capacity Charge applies in accordance with Clauses 3.6.2 and 3.6.3 above, Uncontracted Capacity Charge shall also be applicable for the Contracted Capacity portion which is 20% above the customer’s declared Contracted Capacity. 4 Temporary Supplies Temporary Supplies apply only to LT and HT supplies for temporary civil engineering and building construction sites. The UOS charges applicable for the LT and HT temporary supplies shall be the same as those used for LT and HT supplies respectively. For temporary supplies at HT, the Contracted Capacity shall apply for a binding period of 2 years. Upward revision of the Contracted Capacity may be allowed during the validity of the binding period of the Contracted Capacity. The revised Contracted Capacity shall in such cases apply for a minimum period of 1 year, provided SPPA is not required to install new or additional equipment. Downward revision during such binding period will not be allowed. A consumer whose revised Contracted Capacity requires SPPA to install new or additional equipment, shall be considered as receiving a new temporary supply. The term granted for temporary connection is 2 years. Appendix 1 A2 ENGINEERING FEES Table 1A – Engineering Fees (Inclusive of 9% GST) Category Connection Cost ($) Rate* Engineering Fee Payable ($) 1 Up to $100,000 20% 21,800 First $100,000 - 2 Next $900,000 7.5% First $1m - 3 Next $4m 6.5% First $5m - 4 Next $5m 6.0% First $10m - 5 Next $10m 5.5% First $20m - 6 Next $10m 5.0% First $30m - 7 Above $30m 4.5% * Prevailing GST rate will be also applied to the balance. 21,800 - 95,375 - 378,775 - 705,775 - 1,305,275 - 1,850,275 - Appendix 2 B SERVICE CONNECTION CHARGES Table 2A – Low Tension Standard Connection Charge (Inclusive of 9% GST) Capacity Requirement in kVA Capacity of Final service Cable Type of Final LT Service Cable Development without Substation Standard Connection Charge ($) Development with Substation* Standard Connection Charge ($) Underground Connection Up to 15 (existing premises) 23 35mm 2 2C 1,744 ) Up to 15 (new premises) 23 35mm 2 2C 2,071 ) 16 - 23 23 35mm 2 2C 3,052 ) 16 - 45 45 35mm 2 4C 5,777 ) 46 - 75 75 35mm 2 4C 9,592 7,303 76 - 140 140 120mm 2 4C Al 18,203 ) 141 - 180 180 185mm 2 4C Al 23,980 ) 181 - 230 230 300mm 2 4C Al 31,283 ) 231 - 280 280 300mm 2 4C Cu 37,496 9,265 281 - 460 460 2x300mm 2 4C Al NA 13,734 461 - 560 560 2x300mm 2 4C Cu NA 19,293 561 - 1000 1,000 7x500mm 2 1C NA 28,340 * For service cable not exceeding 15m. For longer lengths, additional charges shall apply. C GENERATION CONNECTION CHARGES Table 3A: Generation Connection Charges (Inclusive of 9% GST) Connection Level UHT (230kV or 400kV) EHT (66kV) HT (6.6kV or 22kV) LT (230V or 400V) Charge $54,500 per MW of Installed Generation Capacity* Based on cost of service connections to generation companies’ equipment, including cables, associated equipment and facilities, to effect the connection to SPPA’s substation/network plus applicable GST. * Rate is only applicable for cable installation by conventional direct burial method. Appendix 3 D ATTENDANCE CHARGE FOR POWER FAILURE CAUSED BY FAULT WITHIN CONSUMER’S INSTALLATION Table 4A: Attendance Charge (Inclusive of 9% GST) Consumer Type Charge per Attendance LT Domestic $5.45 LT Non-Domestic $32.70 HT $130.80 E CHARGE FOR RECONNECTION DUE TO INVOLUNTARY DISCONNECTION Table 5A: Reconnection Charge (Inclusive of 9% GST) Charge per Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT $16.35 $109 $109 HT $130.80 $218 $218 EHT 196.20 $327 $327 F CHARGE FOR VOLUNTARY TEMPORARY DISCONNECTION & RECONNECTION Table 6A: Voluntary Temporary Disconnection & Reconnection Charge (Inclusive of 9% GST) Charge per Feeder/Connection Connection Weekday Weekend/ Level Office Hours After Office Public Holiday (8.00 am to 5.30pm) Hours LT NA $109 $109 HT NA $218 $218 EHT NA $327 $327 G RE-APPOINTMENT CHARGE FOR ENERGISATION OF SERVICE CONNECTION $49.05 per connection (Inclusive of 9% GST) Appendix 4 H METER SERVICE CHARGES Table 7A: Meter Service Charges (Inclusive of 9% GST) 1 Site testing of Single Phase Meter : $32.70 per meter per trip 2 Site testing of Three Phase Whole-Current Meter : $32.70 per meter per trip 3 Site testing of CT-operated Meter : All meter under customer account @ $87.20 per meter per trip 4 Additional charges for site testing : Weekday after office hours : $163.50 per trip Weekend/Public Holiday : $327 per trip 5 Auditing of Meter Data : $109 per man-day or part thereof 6 Express service for meter installation : Weekday : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site 7 Meter Installation/ Replacement of metering transformers : Weekday after office hours : $163.50 per man-day per site Weekend/Public Holiday : $327 per man-day per site Note: Office hours are from 8.00 am to 5.30 pm on weekdays from Monday to Friday. I ADVANCED METERING INFRASTRUCTURE (AMI) METER CHARGE Table 8A: AMI Meter Charge (Inclusive of 9% GST) Applicable for any: (i) (ii) newly contestable business consumer, and household consumer who opt to use AMI meters (instead of load profiling) in OEM Installation Fee of $43.60 per AMI meter This will apply to Customer Transfer Request or Metering Option Change Request effected on 20 Mar 2018 onwards. Appendix 5 J USE OF SYSTEM CHARGES (GST INCLUSIVE FEE APPLICABLE WITH EFFECT FROM 1 APRIL 2025) Table 9A : UOS Charges (Inclusive of 9% GST) From 1 April 2025 to 31 March 2026 Contracted Capacity Charge ($/kW/month) Peak Period Charge (¢/kWh) Off-Peak Period Charge (¢/kWh) Reactive Power Charge (¢/kVArh) Uncontracted Capacity Charge ($/kW/month) Uncontracted Standby Capacity Charge ($/kW/month) CCS ECCS Tier 1 Tier 2 Ultra High Tension 9.27 0.07 0.02 0.48 13.90 46.33 46.33 111.18 Extra High Tension 13.24 0.09 0.03 0.52 19.87 66.22 66.22 158.92 High Tension - Large 16.43 0.81 0.09 0.64 24.64 82.13 82.13 197.12 High Tension - Small 16.43 1.05 0.10 0.64 24.64 82.13 82.13 197.12 Low Tension - Large - 6.81 5.37 - - - - - Low Tension - Small - 6.81 - - - - - Note : Figures above may not reflect the full GST effect due to rounding.

Solar PV – User Guide for Non-Residential Consumers Table of Contents 1. Introduction ................................................................................................................................... 2 2. Electricity Generation Licence ..................................................................................................... 3 3. Electrical Installation ...................................................................................................................... 3 4. Connection Requirements ........................................................................................................... 5 5. Market Settlement ....................................................................................................................... 10 6. Intermittency Pricing Mechanism .............................................................................................. 15 7. Monitoring Requirements .......................................................................................................... 16 8. AMI Meter Charges ..................................................................................................................... 17 9. Decommissioning Requirements .............................................................................................. 18 10. PV Directory ................................................................................................................................. 20 December 2022 1 Solar PV – User Guide for Non-Residential Consumers 1. Introduction This section provides information applicable to non-residential consumers with embedded solar PV systems to reduce their electricity consumption. A brief summary of the relevant processes can be found in the flow chart on the website. Please refer to the following sections for more information. For more information on the policy and regulatory framework for solar, please refer to EMA’s website. December 2022 2 Solar PV – User Guide for Non-Residential Consumers 2. Electricity Generation Licence The electricity licensing requirements for solar PV systems will be based on the aggregate of the Alternating Current (AC) inverter capacities (“installed generation capacity”) at the point of connection 1 to the grid. Any person who engages in the generation of electricity with a solar PV system with installed generation capacity of 1 MWac or more but less than 10 MWac is required to apply to EMA for a Wholesaler (Generation) Licence. For installed generation capacity of 10 MWac or more, he has to apply for a Generation Licence. All relevant licences should be obtained before any turn-on of solar PV installations. A summary of the licensing requirements is shown in the table below. Table 1: Licensing Requirements for Solar PV Systems Installed Capacity of Solar PV System Connected to the Power Grid? Type of Licence* Below 1 MWac Yes No 1 MWac or more but less Yes than 10 MWac No Yes 10 MWac or more No * An Electrical Installation Licence may still be required. Exempted Wholesaler (Generation) Licence Exempted Generation Licence Application for the wholesaler or generation licence can be made on EMA’s website: http://www.ema.gov.sg/Licensees_Electricity_Licences.aspx. 3. Electrical Installation An electrical installation refers to any electrical wiring, fitting or apparatus used for the conveyance and control of electricity in any premises. A solar PV system installed within such premises forms part of the consumer’s electrical installation and should comply with the requirements stipulated in the Electricity Act (Cap. 89A), the Electricity (Electrical Installations) Regulations and the Singapore Standard CP5 Code of Practice for Electrical Installations. 1 The point of connection refers to the point at which the solar PV system is connected directly or indirectly to SP PowerAsset’s substation. December 2022 3 Solar PV – User Guide for Non-Residential Consumers All electrical work for an electrical installation, including a solar PV system, must be undertaken or carried out by a Licensed Electrical Worker (LEW). Such electrical work includes new wiring, rewiring and extensions which have to be tested before the supply is turned on. When consumer needs any electrical work to be done at his premises, he is advised to check that the person whom he intends to engage to undertake or perform the electrical work has a valid electrical worker licence issued by the Authority. It is an offence for a person: i. To carry out or caused to be carried out any electrical work unless he holds a valid electrical worker licence; or ii. To engage knowingly any person who is not a licensed electrical worker to carry out any electrical work. For more details, you may wish to refer to ELISE website for the list of LEW. Electrical Installation Licence LEW will need to apply for an Electrical Installation Licence for the installation if the usage or operation of an electrical installation exceeds 45 kVA of approved load for non-domestic purposes and for multi-metered premises. Electrical installations are licensed to ensure that owners/users of certain electrical installations engage a LEW to take charge of and maintain their electrical installations for reason of safety. A grid-connected solar PV system forms part of the consumer’s electrical installation. A new solar PV system will be covered under the existing electrical installation licence upon connection to the installation by the LEW taking charge of the electrical installation. Safety requirements Currently under the electrical installation licensing scheme, the consumer’s appointed LEW is required to carry out safety inspection and certification of the electrical installation, including the solar PV system, according to the conditions specified under the electrical installation licence. Solar PV systems require regular inspection and maintenance to ensure that the system remains efficient and safe for operation. In most cases, equipment manufacturers will provide maintenance guidelines for their specific components. It is important to ensure that the maintenance requirement is carried out according to the recommendation and certified by the LEW. December 2022 4 Solar PV – User Guide for Non-Residential Consumers 4. Connection Requirements If you intend to connect and operate your solar PV system in parallel to the power grid, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP PowerGrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications • Solar Panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) Thereafter, your appointed LEW will have to consult SPPG on the connection scheme and technical requirements. For High Tension and above (6.6kV and above) consumers with embedded IGS / generation, you will need to choose one of the 3 backup schemes (full or partial) required: (1) Summation Scheme; (2) Capped Capacity Scheme; or (3) Extended Capped Capacity Scheme You will need to sign a Supplemental Agreement with the Transmission Licensee to reflect your choice of backup scheme for the service connection. For more information on each scheme, please refer to SPPG’s guide on “How to Apply for Electricity Connection” available on the SP Group website (www.spgroup.com.sg). December 2022 5 Solar PV – User Guide for Non-Residential Consumers The simplified connection and turn-on application process for solar PV systems less than 1 MWac are illustrated in Figure 2 and 3. Figure 2: Application Process for Solar PV System Connection (less than 1 MWac) Start Appointed LEW to submit relevant documents to SPS SPS to inform LEW (via Letter) to proceed with Turn-On Application * Concurrently, HT & above consumers with embedded IGS / generation to sign Supplemental Agreement for backup scheme SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? No LEW to re-submit technical requirements after clarification Yes LEW to proceed with Turn-On Application (refer to Fig 3 for Turn-On application process) SPPG sends technical assessment completion letter to LEW End End December 2022 6 Solar PV – User Guide for Non-Residential Consumers Figure 3: Turn-On Application Process for Solar PV System (less than 1 MWac) Start LEW to submit Turn-On application to SPS LEW to ensure that the relevant meters are installed Does the premise have an Electrical Installation Licence? Yes No LEW to commission the solar PV system SPS to witness the commissioning of solar PV system on the scheduled Turn-On date LEW to submit Commissioning Declaration of solar PV system within 7 days of solar PV system commissioning to SPPG End End December 2022 7 Solar PV – User Guide for Non-Residential Consumers The simplified connection and turn-on application process for solar PV systems 1 MWac and above are illustrated in Figure 4 and 5. Figure 4: Application Process for Solar PV System Connection (1 MWac and above) Start Appointed LEW to submit relevant documents to SPS HT & above consumers with embedded IGS / generation to sign Supplemental Agreement for backup scheme SPPG to evaluate technical specifications of the solar PV system pertaining to PQ requirements Compliance with technical requirements? Yes No LEW to re-submit technical requirements after clarification SPPG sends technical assessment completion letter to LEW LEW to proceed with Turn-On Application (refer to Fig 5 for Turn-On application process) End December 2022 8 Solar PV – User Guide for Non-Residential Consumers Figure 5: Turn-On Application Process for Solar PV System (1 MWac and above) Start LEW to submit Turn-On application to SPS LEW to ensure that the relevant meters are installed LEW to commission the solar PV system LEW to submit Commissioning Declaration of solar PV system within 7 days of solar PV system commissioning to SPPG End December 2022 9 Solar PV – User Guide for Non-Residential Consumers 5. Market Settlement The process required and the amount of payment received for selling excess solar electricity back to the grid depends on the size of the solar PV system and contestability status of the consumer. An overview of the available payment schemes can be found on EMA’s website. Consumers with embedded solar PV systems will be given ‘net settlement’ of the energy component. This means that consumers are either charged for their net consumption or paid for their net generation within each trading period. 5.1 Solar PV system below 1 MWac Non-contestable consumers (NCCs) For Low Tension (LT) NCCs with less than 1 MWac embedded solar PV systems, the solar energy produced is first offset by their consumption of that premise. Should there be excess solar energy to be exported back to the grid, they will receive payment (the prevailing low-tension electricity tariff minus grid charge) from SP Services (SPS) by way of credit adjustment to the monthly electricity bill. The quarterly revised low-tension electricity tariffs can be found on SP Group’s website (www.spgroup.com.sg). Contestable consumers (CCs) For CCs who wish to be paid for the excess electricity sold to the grid, they can register with SPS under the Enhanced Central Intermediary Scheme (ECIS). Under this simplified arrangement, they will be paid the weighted average nodal price through SPS, for the selling of excess solar electricity back to grid. SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the Solar Generation Profile (SGP) 2 for the calculations of the relevant payment and market charges. Consumers need not install any meters. For CCs who do not wish to be paid for the excess electricity sold to the grid, they do not need to register with EMC as Market Participant or with SPS under the ECIS. They 2 The SGP is approved by the Energy Market Authority (“EMA”) and is based on factors such as Singapore's historical average solar irradiance from 7am to 7pm. This is standardised for all consumers with embedded solar PV systems and will be updated by EMA as new information becomes available. December 2022 10 Solar PV – User Guide for Non-Residential Consumers will not be eligible for the ‘net settlement’ scheme and also not be subjected to the applicable market charges. 5.2 Solar PV system 1 MWac and above but below 10 MWac There are various options for CCs to sell excess electricity back to the grid: i. Register with SPS under the Enhanced Central Intermediary Scheme. Under this simplified arrangement, they will be paid the weighted average nodal price through SPS, for the selling of excess solar electricity back to grid. SPS will act as a central intermediary, by passing through the payment and relevant market charges to consumers. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the SGP for the calculations of the relevant payment and market charges. Consumers need not install any meters. ii. Register with the EMC as Market Participant. Under this existing arrangement, the CCs are required to register with the Energy Market Company (EMC) as Market Participant (MP); and to register their Solar Generation Facility, in order to receive payment for the selling of the excess solar electricity back to the grid. They will be paid nodal price for the selling of excess solar electricity back to the grid, and are subjected to the applicable market charges. Such consumers can either choose (a) to install a meter to accurately measure the solar electricity generated, or (b) to estimate their solar generation. For option (a), consumers will need to install the relevant metering arrangement at each generation point. More details on the meters can be found in Section 8, AMI Meter Charges. For option (b), the solar generation will be estimated based on the SGP for the calculations of the relevant payment and market charges. Consumers need not install any meters. The required registration documents can be found below. Market Participant Registration • MP Registration form • Signed PSO-MP Agreement and Generation Facility Operating (GFO) Agreement with PSO (if applicable) Generation Facility Registration • The Generation Facility Registration form • Approved Connection Agreement from SP PowerAsset • Signed MSSL-MP Agreement December 2022 11 Solar PV – User Guide for Non-Residential Consumers All the documents should be approved before the solar PV system is turned on. iii. Register with EMC as Market Participant (IGS non-exporting). For consumers with embedded solar PV systems below 10 MWac who are not eligible for option (i) or (ii) and will not be selling any electricity back to the grid, they can undergo a streamlined market registration process and pay EMC an estimated fixed charge determined by EMA. This fixed charge will be based on the SGP and the historical average rates of the respective charges. For options (i) and (ii), CCs would need to register their load and generation accounts under the same entity with SPS. A summary of the market payments and charges for the respective options can be found in the table below. Table 2: Market Payment and Charges for Solar PV Systems less than 10 MWac Applicable Payments / Charges Energy Generation CCs with Non-Registered Solar PV System (applicable for less than 1 MWac) Energy Payment / Charges Not Eligible for Payment CCs with EMC/ECIS- Registered Solar PV System • For CCs with EMCregistered solar PV system: Nodal Price • For CCs with CIS-registered solar PV system: Weighted Average Nodal Price (to be paid based on net export) Energy Consumption Spinning Reserves 3 • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on meter’s import channel) Reserves Charges • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on net import) Not Applicable (subject to change based on the New Pricing Mechanism Framework) 3 Spinning reserves charge is recovered from all generation facilities scheduled (less the first 5 MWh of each facility, which is allocated the cost of regulation reserve) operating in each half hour dispatch period based on the ‘modified runway model’. December 2022 12 Solar PV – User Guide for Non-Residential Consumers Applicable Payments / Charges Regulation Reserves (i.e. AFP) 4 EMC Fees Power System Operator (PSO) Fees Market Support Services (MSS) Charge Monthly Energy Uplift Charge (MEUC) Use of System (UOS) Uncontracted Capacity Charge (High-Tension & Above Network only) CCs with Non-Registered Solar PV System (applicable for less than 1 MWac) Half-hourly AFP (to be charged based on meter’s import channel) CCs with EMC/ECIS- Registered Solar PV System Half-hourly AFP (to be charged based on gross generation and gross consumption) Non-Reserves Market Charges Yearly revised EMC Fees Yearly revised EMC Fees (to be charged based on (to be charged based on net meter’s import channel) import or net export) Daily revised PSO Fees Daily revised PSO Fees (to be charged based on (to be charged based on net meter’s import channel) import or net export) Yearly revised MSS Charge Yearly revised MSS Charge (to be charged based on (to be charged based on net meter’s import channel) import only) Monthly revised MEUC prices Monthly revised MEUC prices (to be charged based on (to be charged based on net meter’s import channel) import only) Grid Charges Yearly revised UOS Charge (to be charged based on import channel) Cost is dependent on type of backup required 5.3 Solar PV systems 10 MWac and above For consumers with solar PV systems 10 MWac and above, they are required to register with the Energy Market Company (EMC) as Market Participant (MP); and to register their Solar Generation Facility, in order to receive payment for the selling of the excess solar electricity back to the grid. They will be paid nodal price for the selling of excess solar electricity back to the grid, and are subjected to the applicable market charges. In addition to that, consumers would need to register their load and generation accounts under the same entity with SPS. The required registration documents can be found below. Market Participant Registration • MP Registration form • Signed PSO-MP Agreement and Generation Facility Operating (GFO) Agreement with PSO (if applicable) 4 Regulation reserves charge is recovered from all loads and the first 5 MWh of each generation facility (including all solar PV systems generation facilities that are registered under CIS) in each half hour dispatch period. December 2022 13 Solar PV – User Guide for Non-Residential Consumers Generation Facility Registration • The Generation Facility Registration form • Approved Connection Agreement from SP PowerAssets • Signed MSSL-MP Agreement All the documents should be approved before the solar PV system is turned on. A summary of the market payments and charges for consumers with solar PV systems 10 MWac and above can be found in the table below. Table 3: Market Payment and Charges for Solar PV Systems 10 MWac and above Applicable Payments / Charges Energy Generation Energy Consumption Spinning Reserves Regulation Reserves (i.e. AFP) EMC Fees Power System Operator (PSO) Fees Market Support Services (MSS) Charge Monthly Energy Uplift Charge (MEUC) Use of System (UOS) Uncontracted Capacity Charge (High-Tension & Above Network only) Description Energy Payment / Charges Nodal Price (to be paid based on net export) • For CCs who buy electricity from the market: Uniform Singapore Electricity Prices (USEP) + Hourly Energy Uplift Charge (HEUC) • For CCs who buy electricity from retailers: Agreed Retail Price for Energy (to be charged based on net import) Reserves Charges Subject to change based on the New Pricing Mechanism Framework Half-hourly AFP (to be charged based on gross generation and gross consumption) Non-Reserves Market Charges Yearly revised EMC Fees (to be charged based on net import or net export) Daily revised PSO Fees (to be charged based on net import or net export) Yearly revised MSS Charge (to be charged based on net import only) Monthly revised MEUC prices (to be charged based on net import only) Grid Charges Yearly revised UOS Charge (to be charged based on import channel) Cost is dependent on type of backup required December 2022 14 Solar PV – User Guide for Non-Residential Consumers 5.4 Solar Generation Profile Grid Back-up Scheme For Summation Scheme consumers who opt for SGP, there may be instances where they will incur uncontracted capacity charge. For example, on a rainy or cloudy day, they will be consuming more electricity from the grid as their solar PV system may be generating little or no electricity. However, as the SGP is a fixed output throughout the year, it would indicate that the solar installation is still generating. Hence, before deciding on the type of backup scheme and whether to opt for SGP or meters, consumers should assess their consumption profile and operational needs. They should also consider carefully the costs and benefits, including the risks and uncertainties due to weather variability. Reactive Power Currently in the Transmission Code, High-Tension consumers would be required to implement power factor correction measures, if deemed necessary by the Transmission Licensee, to maintain a power factor of no less than 0.85. This is because a load with high reactive power will require more current-carrying capacity from the grid. For solar consumers who opt for SGP, there may be instances where they are penalised due to differences between active power output based on the SGP and active power output based on actual generation. This affects the calculation of gross load, on which reactive power penalties are determined. Hence, consumers who opt for SGP may risk incurring reactive power penalties when actual generation values differ from SGP values. If so, consumers can opt out of the SGP and install physical meters to accurately measure the active power output. 6. Intermittency Pricing Mechanism Given the intermittent nature of solar PV, reserves from conventional power sources are required to ensure system stability. For example, cloud cover or shadows may cause solar PV output to drop quickly, which requires the need for reserves to make up for the shortfall. Without the back-up through reserves sources, consumers are exposed to the risk of power disruptions, which happened in other countries with large amounts of intermittent generation. December 2022 15 Solar PV – User Guide for Non-Residential Consumers To ensure the sustainable growth of solar, a balance has to be struck between the benefits of solar generation and the intermittency costs it imposes on the system. Hence, it is appropriate to consider a mechanism, Intermittency Pricing Mechanism (IPM), to allocate the fair share of reserves costs to solar. Upon its implementation, the IPM will apply to all IGS, except for certain groups which the EMA had previously indicated that would not be subject to the IPM. The groups include: a. Residential consumers with embedded solar PV systems below 1 MWac; and b. Non-residential consumers with embedded solar PV systems connected to the system on or before 31 January 2018, unless (i) they retrofit their IGS systems such that re-commissioning by SP PowerGrid would be required in the process; or (ii) 25 years from the commissioning date of their existing IGS systems, whichever occurs earlier. More details on the IPM can be found in EMA’s Consultation Paper. 7. Monitoring Requirements With the expected increase in solar PV systems in Singapore, the Power System Operator (PSO) would need to manage the intermittent nature of such sources to ensure that the security and reliability of the power system is not compromised. Most importantly, PSO also needs to ensure that sufficient reserve capacity is available to respond to sudden fluctuations in solar output. Hence, PSO shall require solar PV systems with an installed capacity of 1 MWac and above at each site/facility to provide the Active Power output (AC-side) of its solar PV system(s), sampled at one-minute intervals and solar irradiance from sensor installed in close proximity to the PV panels. For more detailed technical requirement, please contact EMA at EMA_PSO_EMS@ema.gov.sg. Localised Network Limit As there may be physical constraints of each network ring, there could be a limit to the amount of solar PV systems that the network circuit can support. Therefore, depending on the limitations in that area, the permissible capacity of solar PV systems in each location may differ. Hence, parties who wish to invest in solar PV systems should check if there are possible network constraints in their preferred locations, before making their investment decisions. December 2022 16 Solar PV – User Guide for Non-Residential Consumers 8. AMI Meter Charges This section is only applicable to consumers who register their embedded solar PV systems with SPS under the Central Intermediary Scheme, or with EMC as a Market Participant. The owner of the generation facility (i.e. solar PV system) is the Meter Equipment Service Provider (MESP) for the meter installation associated with it. However, consumers with embedded generation facility (with installed capacity of less than 10 MWac) may choose to engage SPPG to provide, install and maintain the generation meter. The fees applicable for providing such services by SPPG are shown in the tables below: Table 4.1: Metering Charges for Generation Meters (inclusive of 7% GST before 1 st Jan 2023) Per Generation Unit / Metering Point Main & Check Meters At 66kV and above Main & Check Meters At 6.6kV / 22kV Main & Check Meters At Low Tension Main Meters Only At Low Tension Upfront charge (One time) $5,938.50 $5,938.50 $2,247.00 $1,498.00 Monthly charge (Recurring) $214.00 $85.60 $42.80 $21.40 Miscellaneous charge a) Attending to request for site enquiry during office hours (minimum 3 hours per request). b) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. c) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $42.80 per hour $42.80 per hour $42.80 per hour $42.80 per hour $85.60 per trip $85.60 per trip $85.60 per trip $85.60 per trip $1,926.00 per meter $1,926.00 per meter $706.20 per meter $706.20 per meter December 2022 17 Solar PV – User Guide for Non-Residential Consumers Table 4.2: Metering Charges for Generation Meters (inclusive of 8% GST with effect from 1 st Jan 2023) Main & Check Meters Main & Check Meters Main & Check Meters Main Meters Only Per Generation Unit / Metering Point At 66kV and above At 6.6kV / 22kV At Low Tension At Low Tension Upfront charge (One time) $5,994.00 $5,994.00 $2,268.00 $1,512.00 Monthly charge (Recurring) $216.00 $86.40 $43.20 $21.60 Miscellaneous charge d) Attending to request for site enquiry during office hours (minimum 3 hours per request). e) Attending to communication / meter failure during office hour. Charges will be waived if it is due to equipment failure. f) Attending to adhoc request by customer for meter accuracy test with SAC- SINGLAS test report. $43.20 per hour $43.20 per hour $43.20 per hour $43.20 per hour $86.40 per trip $86.40 per trip $86.40 per trip $86.40 per trip $1,944.00 per meter $1,944.00 per meter $712.80 per meter $712.80 per meter 9. Decommissioning Requirements If you intend to decommission the entire solar PV system installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the decommissioning form and submit to SP Powergrid Ltd at least 30 days in advance before the intended decommission commences. However, if the intent is to revise the solar PV capacity installed in your premises any time after they have been connected to the Transmission System, your appointed LEW will have to complete the online Application Form and submit the following documents to SPS via Singapore Power (SP) eBusiness Portal: • Document Checklist and Declaration of Compliance to SP Powergrid’s (SPPG) Technical Requirements • Application for Net Export Rebate Form • Letter of Consent • PQ Compliance Report • Inverter(s) Specifications December 2022 18 Solar PV – User Guide for Non-Residential Consumers • Solar panel(s) Specifications • Inverter(s) Type Test Reports (Harmonics, Flicker, DC Injection) • Single Line Diagram (from PV system to Point of Common Coupling (PCC) • PSO Data Form (only applicable for solar PV system 1 MWac and above) • Certificate of Compliance (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) • Commissioning Declaration (only applicable for licensed installation who are eligible to appoint their LEW to commission the solar PV system) December 2022 19 Solar PV – User Guide for Non-Residential Consumers 10. PV Directory For enquiries on the following matters pertaining to solar PV systems, you may wish to contact the following: Energy Market Authority (EMA) Matters on: Electricity Licences Electrical Installation Licensed Electrical Workers (LEWs) Policy and Regulatory Framework Monitoring Requirements Contact Information Economic Regulation & Licensing Department Email: ema_enquiry@ema.gov.sg Tel: 6835 8000 Electricity Resilience & Regulation Department Email: lei_ema@ema.gov.sg Tel: 6835 8000 Policy Department Email: ema_ppd@ema.gov.sg Tel: 6835 8000 Energy Management Systems Department Email: EMA_PSO_EMS@ema.gov.sg Tel: 6835 8000 Energy Market Company (EMC) Matters on: Market Registration Market Payment / Charges Contact Information Market Administration Email: MPRegistration@emcsg.com Tel: 6779 3000 SP PowerGrid (SPPG) Matters on: Technical Clarification regarding Connection to the Grid Contact Information Asset Management & Projects Department Email: DERenquiries@spgroup.com.sg Tel: 6916 8888 SP Services (SPS) Matters on: Application for Connection to the Grid and Market Settlement with SPS Contact Information Electrical Installation Section Email: install@spgroup.com.sg Tel: 6916 7200 December 2022 20

Media Release Electricity Tariff Revision for the Period 1 October to 31 December 2024 Singapore, 30 September 2024 – For the period from 1 October to 31 December 2024, the electricity tariff (before GST) for households will decrease by 2.6% or 0.78 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $3.00 (before GST). Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 2.5% or 0.70 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). The electricity tariffs may fluctuate quarter to quarter due to volatile global fuel prices. Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the electricity tariffs approved by EMA, and Appendix 3 for the average monthly electricity bill for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q4 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 OCTOBER 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 OCTOBER 2024 (before GST)

Appendix 1 CPMS Quarterly Assessment Q1 FY24/25 CPMS Quarter Assessment Q1 FY24/25 (01 Apr 2024 – 30 Jun 2024) Results Q1 FY2425 CPMS Quarter Assessment 20 15 19 12 10 5 2 3 2 3 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our first quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q1 FY24/25 (01 Apr 2024 – 30 Jun 2024) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD HIAP ENGINEERING & CONSTRUCTION PTE LTD A CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD CHUAN LIM CONSTRUCTION PTE LTD HSC PIPELINE ENGINEERING PTE LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIH MING CONSTRUCTION PTE LTD LONG ZHOU ENGINEERING PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH MACBUILD CONSTRUCTION PTE LTD PACIFIC CENTRAL TEKNIK PTE LTD RMA FIVENTURES ASIA-PACIFIC PTE LTD SAM LAIN EQUIPMENT SERVICES PTE LTD SING TEC DEVELOPMENT PTE LTD TAIHAN CABLE & SOLUTION CO.,LTD. TEACLY (S) PTE LTD UK ENGINEERING & CONSTRUCTION PTE LTD UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE LTD YEW ANN CONSTRUCTION PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg Appendix 1 Contractor AVENUE ENGINEERING PTE LTD CITI CONSTRUCTION & ENGINEERING PTE LTD DOSK CONTRACT SERVICES PTE LTD HANAKO CONSTRUCTION PTE LTD INTEGRATE ENGINEERS PTE LTD JIN CHOON CIVIL ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE LTD MO GUAN CONSTRUCTION ENGINEERING PTE LTD Mr Berg Pte Ltd POWERCOM ENGINEERING WORKS PTE LTD SER CHUAN CONSTRUCTION PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED Grade C ILJIN ELECTRIC CO LTD SINGAPORE BRANCH J&CO ENGINEERING PTE LTD SING AND SAN CONSTRUCTION PTE LTD D ASPHALT SPECIALIST SERVICES PTE LTD SL LINK ENGINEERING PTE LTD E HI POWER PTE LTD HYUNDAI ENGINEERING & CONSTRUCTION CO.,LTD YUAN JI ENTERPRISES PTE LTD F SP Group 2 Kallang Sector, Singapore 349277, www.spgroup.com.sg

Understanding Your Utilities Bill Key Features Front Page 1 6 75 1 Payment Details This is the total amount payable for the current month and the payment due date. 2 2 Account Summary The billing period, date of the bill, account type and amount of deposit are provided here. 3 3 Consumption Graphs These bar graphs reflect your electricity, gas and water consumption. They allow you to monitor your usage pattern of each service and compare with your neighbours and the national average. The neighbour average is derived based on the average usage of similiar housing types within a block or street for landed premises. City Energy Pte. Ltd (as Trustee 4 5 Useful Tips You will find tips and advice on how to be more energy and water efficient. Total Charges for the Month Total charges for the current month, before accounting for any outstanding balance. 4 5 13.09 6 75 6 Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. 6 6 75 7 Key Features Back Page 8 6 75 6 75 7 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. 9 Energy Trust Energy of City 8 Summary of U-Save This section shows GST Vouchers received, U-Save used and the remaining balance . 10 11 12 13.09 13.09 6 75 9 Breakdown of Charges This reflects the number of units of water, electricity and gas you have used in the billing period. The Waterborne Fee (WBF) goes towards meeting the cost of treating used water and maintaining the used water network. It is charged based on the volume of water usage. A water conservation tax is charged for the use of water. It is levied by the Government to reinforce the importance of conserving water. Charges for refuse removal vary depending on the type of premises and the geographical location. Energy of City Energy Trust 10 Meter Reading Your utilities meters are read once every 2 months. In the months when your meters are not read, you may follow the instructions here to submit your meter reading. 13 . Debit/Credit cards . 11 Notices Important announcements and messages will be reflected here. . PayNow QR (Generate a QR code unique to your account) 12 Contact Information For any queries or emergencies, you can find the necessary numbers for all your utilities here. We may, from time to time, contact you to obtain feedback or inform you about the services and offers of SP Services and its trusted partners. Please visit www.spgroup.com.sg to read our T&Cs. 13 Payment Options You can find all the payment options available and choose one that is most convenient for you. Key Features Front Page 1 Security Deposit TL Cash Deposit Security deposit held by SP PowerAssets who is the Transmission Licensee. Understanding Your Utilities Bill Buying from Wholesale Electricity Market 664-000001-00001-0001 1 : : DOM-SRLP : : This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 : XX MSSL Cash Deposit Security deposit held by SP Services who is the Market Support Services Licensee. 2 XX XX 2 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. 3 XX XX kWh 4 8 4 3 Electricity Supply Charges This reflects the cost of electricity supplied based on the amount of electricity consumed during the billing period. It reflects the gross electricity usage and electricity rate based on the Uniform Singapore Energy Price (USEP) and other ancillary charges. Please refer to https://www.emcsg.com/marketdata/priceinformation for more information. 4 5 6 7 kWh kWh kWh Unit kWh kWh Unit Unit 4 Vesting Contract Debit / Credit This reflects the allocated portion of vesting contract charges based on your electricity consumption. The amount of Vesting Contract Debit/Credit varies based on each users’ consumption pattern. For more information on vesting contracts, please visit Energy Market Authority’s website www.ema.gov.sg. 8 ( ) 8 4 5 6 Transmission Charges This refers to network costs charged for the use of SP PowerAssets transmission system, which is used to transmit electricity to consumer premises. For accounts with low-tension supplies, only the Off Peak and Peak Period charges are charged. Recurring Market Support Service Charges This reflects the cost of market support services such as meter reading and data management provided by SP Services, the Market Support Services Licensee. For more details on Recurring Market Support Service Charges, please refer here. 7 8 9 3 0 8 0 X X X X X 0 0 0 0 0 0 0 2 1 7 6 0 Non-Recurring Transmission Charges and Market Support Service Charges The Non-Recurring Transmission Charges and Market Support Service Charges are only applicable for ad-hoc or special requests. For more details on Non-Recurring Charges, please refer here. Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. : : DOM-SRLP : : : XX Key Features Back Page 664-000002-00002-0001 This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 9 Non-Recurring Financial Charges This refers to one-time charge, where applicable, for security deposits, late payment charges and pink notice fees. 9 10 Cumulative Metered Electricity Usage (kWh) This refers to the total electricity usage within your billing period. 10 11 12 XX XX 11 Losses and Unaccounted for Electricity (kWh) This refers to electricity losses in the transmission system and is computed by multiplying the Cumulative Metered Electricity Usage by the Transmission Loss Factor, as approved by the Energy Market Authority. 13 14 To avoid an estimated bill next month, please submit your meter readings 3 days before 5pm on 03 Apr 20XX via the SP app. 12 13 14 Gross Electricity Usage (kWh) This is the sum of ‘Cumulative Metered Electricity Usage’ and ‘Losses and Unaccounted for Electricity’. Peak Interval Electricity Usage (kW) This is the maximum electricity usage per half-hourly interval recorded in the billing period. Bar Graph for Past Consumption These bar graphs reflect your monthly electricity consumption. The graphs help you to monitor your usage patterns and compare your consumption versus that of your neighbours and the national average. The average consumption of your neighbour is computed based on the average usage of similar housing types within a block or street for landed premises.

Emergency starter kits for all households By AUDREY TAN ALL households in Singapore will get three N95 masks delivered free to their homes from today, in the largest mask distribution exercise to date. They are part of an emergency starter kit which will be delivered to all 1.2 million households by Monday, said Temasek Cares yesterday. The non-profit, philanthropic arm of Temasek Holdings is partnering Singapore Power and Singapore Post for the $4 million programme. Aside from the 3M-manufactured masks, the kit will also contain information on how to wear the masks and emergency contact numbers. Temasek Cares chairman Richard Magnus said the programme hopes to spur Singaporeans into thinking about emergency preparedness. “The starter kit includes three N95 masks so that each household can have an initial stock in case of a flu pandemic or severe haze,” he said. “We hope (the kits) will prompt individuals and families to develop their own emergency plans.” Households with more than three people could consider buying more N95 masks, or bulk up their emergency “grab bags” by including medication or vitamins required by members of the family, Mr Magnus said. Being prepared could also mitigate the problem of people rushing to buy products, such as masks, during emergencies. Mr Magnus added: “Before the emergency arises, they would have already taken action so they are prepared – just like having an umbrella for a rainy day.” The starter kit initiative is the The emergency starter kit distribution exercise was symbolically flagged off yesterday at the Singapore Power training institute. Present were (from left, by the van) Singapore Power chairman Mohd Hassan Marican, Temasek Cares chairman Richard Magnus, Singapore Post’s executive vice-president and head of postal services Woo Keng Leong, and 3M Singapore’s general manager of safety and graphics group Helen Foo, and Singapore Power and Singapore Post staff. The distribution exercise starts today. PHOTO: LIM YAOHUI FOR THE STRAITS TIMES second project to tap the $40 million Temasek Emergency Preparedness Fund launched in March. The first is a $1.5 million programme to train 60 social workers, therapists and school counsellors in trauma-focused therapy for children. The fund, administered by Temasek Cares under its Stay Prepared initiative, aims to help Singaporeans build up community resources to deal with emergencies. On top of the starter kits for households, 17,000 kits will go to 144 charities including the Metta Home for the Disabled and The Salvation Army Gracehaven. Another 300,000 will be on standby for needy families in case of a crisis. The mask distribution exercise is the largest to date. At the peak of the haze in June last year, one million N95 masks were earmarked for 200,000 of the poorest households and vulnerable Singaporeans. During the epidemic of severe acute respiratory syndrome (Sars) in 2003, two surgical masks and a thermometer were distributed to 1.1 million households. Communications officer Jaclyn Sim, 31, said organisers could consider giving masks only to low-income households as those who earn more “can easily get their own”. “To get Singaporeans thinking, a brochure with graphics depicting different emergency scenarios may be better,” she added. audreyt@sph.com.sg N95 masks can be stored for five years THE N95 masks that went on sale during the haze period last year can still be used as they have a shelf life of five years. But Ms Foo Meow Ling, a nurse clinician at the infection control unit at Khoo Teck Puat Hospital, said there should be “no air leakage around the face when the wearer exhales”. Ms Helen Foo, general manager at mask manufacturer and technology firm 3M, said: “After five years, the nose clip and elastic headband may loosen or disintegrate, leading to a poor face seal and affecting the effectiveness.” The masks should also be changed when “the wearer finds it hard to breathe, or when it is soiled or physically damaged”, she added. The N95 mask is “at least 95 per cent efficient against fine particles that are about 0.1 to 0.3 microns” in size, according to the Health Ministry’s website. It is 99.5 per cent efficient against larger particles, such as those 0.75 microns and above. This makes it effective for use against the PM2.5 particle, an air pollutant associated with vehicle emissions and the haze that is less than 2.5 microns in size. Masks should also be stored in their original packaging and in cool and dry conditions, said 3M’s Ms Foo. AUDREY TAN

Consumption_Water Average consumption of Water (CuM) Premises Types Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 HDB 1-Room 8.0 8.3 8.4 8.1 7.7 7.5 8.1 8.3 7.9 8.1 7.8 7.8 HDB 2-Room 9.3 9.7 10.0 9.5 8.7 8.7 9.4 9.5 9.2 9.3 9.0 9.0 HDB 3-Room 12.2 12.8 12.9 12.0 11.5 11.6 12.4 12.5 12.2 12.2 12.0 11.9 HDB 4-Room 15.5 16.2 16.3 15.3 14.7 14.6 15.6 15.7 15.3 15.5 15.1 14.9 HDB 5-Room 16.7 17.8 17.7 16.7 16.0 15.6 16.9 17.1 16.7 17.0 16.4 16.1 HDB Executive 18.8 19.9 19.7 18.6 17.7 17.7 18.8 19.1 18.5 18.8 18.1 17.9 Apartment 13.1 14.4 14.3 13.2 12.7 12.5 13.1 13.8 13.8 13.8 13.3 12.8 Terrace 25.8 28.0 28.4 24.2 24.1 24.7 25.7 26.7 25.9 26.2 25.6 24.7 Semi-Detached 30.7 34.9 34.6 30.2 28.3 30.0 31.5 33.4 31.4 32.2 30.9 30.4 Bungalow 46.3 59.5 58.1 50.4 42.1 49.6 48.1 54.7 52.4 52.4 50.2 49.8

News Release SP Partners EDF on Subsea Cables to Facilitate Green Energy Import from Indonesia Singapore, 12 October 2021 – SP Group (SP) signed a Memorandum of Understanding (MOU) yesterday with EDF Group (EDF) to jointly develop a subsea transmission cable to support renewable energy import from Indonesia. The infrastructure aims to facilitate future electricity import from Indonesia, starting from a proposed 1,000MWp solar photovoltaic plant to be developed by a consortium of partners led by EDF Renewables, a subsidiary of EDF. As part of the MOU, SP and EDF will embark on commercial, regulatory and technical feasibility studies for the subsea cable, and explore opportunities to widen the interconnection to other neighbouring clean energy generation sources in Indonesia to improve economies of scale. When completed, the subsea transmission cable will be a key enabler for regional power system integration, ensuring scalable grid connection capacity from Indonesia. Mr Jean-Philippe Buisson, Senior Vice President, Asia, EDF International, said, “This partnership with SP Group is in line with EDF Group’s ambitions of promoting cross border interconnection globally which supports the flow of renewable energy. EDF looks forward to mobilising its comprehensive expertise, both technically and commercially, to support the implementation of this common subsea transmission cable between Singapore and Indonesia with our best practices and past experiences. We are proud to contribute to this development, as the decarbonization of energy is at the heart of our business ambition.” SP’s Group CEO, Mr Stanley Huang, said, “We are honoured to partner with EDF to support the import of green energy from Indonesia into Singapore. The subsea transmission cable will be an important part of the regional grid interconnection and allow us to better plan for future network requirements to maintain our reliability standard. We look forward to working closely with EDF on the feasibility studies.” Mr. Stanley Huang (L), Group CEO, SP Group, with Mr. Jean-Philippe Buisson, Senior Vice President, Asia, EDF International, at the MOU signing ceremony on 11 October 2021. (From left) Mr Brandon Chia, Managing Director, SEA & Australia, Sustainable Energy Solutions, SP Group; Mr Stanley Huang, Group CEO, SP Group; Mr. Jean-Philippe Buisson, Senior Vice President, Asia, EDF International; and Mr Cheang Jian Ming, Business Development Manager, EDF International -Ends- About SP Group SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. As Singapore’s national grid operator, about 1.6 million industrial, commercial and residential customers benefit from its world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world- wide. Beyond traditional utilities services, SP Group provides a suite of sustainable and renewable energy solutions such as microgrids, cooling and heating systems for business districts and residential townships, solar energy solutions, electric vehicle fast charging and digital energy solutions for customers in Singapore and the region. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG, on LinkedIn at spgrp.sg/linkedin and on Twitter @SPGroupSG. About EDF As a major player in energy transition, the EDF Group is an integrated energy company active in all businesses: generation, transmission, distribution, energy trading, energy sales and energy services. EDF Group is a world leader in low-carbon energy, having developed a diverse production mix based mainly on nuclear and renewable energy (including hydropower). It is also investing in new technologies to support energy transition. EDF’s raison d'être is to build a net zero-carbon energy future with electricity and innovative solutions and services, to help save the planet and drive well-being and economic development. The Group is involved in supplying energy and services to approximately 37.9 million customers (1), of whom 28.7 million in France (2). It generated consolidated sales of €69.0 billion in 2020. EDF is listed on the Paris Stock Exchange. (1) Since 2018, customers are counted per delivery site. A customer can have two delivery points: one for electricity and another one for gas. (2) Including ÉS (Électricité de Strasbourg).  

Media Release SP Group launches Tengah’s First Public EV Chargers, Expanding Singapore’s Green Mobility Network 25 February 2025, Singapore – SP Group (SP) today launched the first electric vehicle (EV) charging points in Tengah estate, Singapore’s first and largest smart and sustainable town, planned with green and sustainable features, and smart technologies from the outset. This milestone event was graced by Dr Amy Khor, Senior Minister of State for Ministry of Transport & Ministry of Sustainability and the Environment, and Adviser to Hong Kah North Grassroots Organisations. The launch supports sustainable mobility and smart energy solutions for residents. The six newly installed EV chargers are located at Plantation Crescent, Block 112, Deck 3B, covering lots 250, 251, 252, 265, 266, and 267. The deployment of Tengah’s first EV charging points is part of SP’s long-term plans to expand the estate’s green infrastructure. This expansion will enhance residents’ access to efficient and reliable charging. For a limited period of one month starting from 25 February, customers of SP Mobility, part of SP Group, can enjoy 20% off all EV charging at the newly installed SP charging points in Tengah. Leading the Charge in Smart Sustainability SP Mobility actively supports Singapore’s clean energy transition, aligning with the Green Plan 2030’s ambition to deploy 60,000 EV charging points nationwide by 2030, in tandem with EV adoption, and shaping a future-ready EV ecosystem. As the nation’s largest publicly accessible high-speed EV charging network operator, SP Mobility has surpassed 2,000 charging points across Singapore, reinforcing its role as one of the nation’s leading charging network providers. Dr Amy Khor, Senior Minister of State for Ministry of Transport & Ministry of Sustainability and the Environment, and Adviser to Hong Kah North Grassroots Organisations, commended the initiative, stating, “To Tengah residents, today’s launch of Tengah’s first EV charging points is a key step in bringing sustainable mobility solutions to the residents. By end of this year, two fast charging points and up to 30 overnight charging points will be installed across five Tengah HDB carparks. By integrating EV charging infrastructure into Tengah’s eco-town masterplan, we are creating a more accessible and convenient environment for EV adoption and enabling residents to embrace a greener lifestyle.” S. Harsha, Managing Director, Sustainable Energy Solutions, SP Group, said, “The deployment of EV charging infrastructure in 18 Tengah precincts is progressing in step with the estate’s growth as a sustainable community and its move towards greener transport. We will also explore deploying additional DC chargers to ensure a robust and future-ready charging ecosystem that supports the evolving mobility needs of residents. With EV charging easily accessible, we aim to accelerate EV adoption in Tengah and across Singapore, reinforcing our commitment to a connected, efficient, and sustainable transport landscape.” Charge and Earn Rewards with ChargeUP in the SP app SP Mobility customers can now enjoy ChargeUP, a newly launched loyalty rewards programme within the SP app that allows EV drivers to earn points and redeem exclusive benefits when they charge at SP Mobility’s charging points, enhancing the overall charging experience and incentivising drivers to adopt green transport choices. Through the SP app, users can also locate nearby chargers, monitor their sessions in real-time, and make seamless cashless payments, ensuring a smooth and efficient charging experience.

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