APPLICATION FOR DE-ENERGISATION / RE-ENERGISATION (ADRE) Licensed Installation No Service No Voltage Name of Installation: Address of Installation: Requested De-energisation Requested Re-energisation Date: Time: Date: Time: Contestable Customer: #Name of Customer: #MSS A/C No: #Name of Retailer Tax Invoice/Receipt will be sent to this email: Name: Address: Tax invoice will not be provided unless requested. To: 1 I, the undersigned LEW for the above installation, wish to apply for a *de-energisation/reenergisation at the time stated above. My work, after the de-energisation, will involve the following: Routine Servicing Others (Please specify): 2 * I / or __________________________ (Name / Licence No of appointee approved by Regulation Division of EMA) will attend to the *de-energisation / re-energisation PERSONALLY. 3 I understand that: - (a) No work is to be carried out on the service cable until both SPPG officer and myself have signed the SDRE (“Statement for De-energisation and Re-energisation”) after we have safely isolated the service cable at both ends. (b) I am required to be on time on the approved date of de-energisation or re-energisation, failing which the SPPG officer may cancel any appointment made. Signature: Name: Licence No: Notes: Telephone / HP No.: Date: Grade: (a) All requested date and time are subject to SPPG’s approval. (b) This form shall reach SPPG 7 business days before the requested date. (c) For urgent work on Sundays / Public Holidays and after office hours, LEW is required to co-ordinate with SPPG personally. (d) All ADRE charges are to be made prior to the shutdown date and proof of payment are to be submitted to the SPPG site officer of respective section. (e) * Delete whichever not applicable. (f) # To be filled in for contestable customer DN1 (22kV/6.6kV/LV) Tel: 6916 5728 Email: dn1adre@spgroup.com.sg DN2 (22kV/6.6kV/LV) Tel: 6916 5635 Email: dn2adre@spgroup.com.sg DN3 (22kV/6.6kV/LV) Tel: 6916 5398 Email: dn3adre@spgroup.com.sg DN4(22kV/6.6kV/LV) Tel: 6916 5048 Email: dn4adre@spgroup.com.sg DN5 (22kV/6.6kV/LV) Tel: 6916 5717/ 5015 Email: dn5adre@spgroup.com.sg DN6 (22kV/6.6kV/LV) Tel: 6916 7472 Email: dn6adre@spgroup.com.sg RNE (66kV) Tel: 6916 5226 Email: puiyee@spgroup.com.sg RNW (66kV) Tel: 6916 5253 Email: syafikah@spgroup.com.sg CPE (22kV/6.6kV/LV) Tel: 6916 7920 Email: cpe@spgroup.com.sg CPW (22kV/6.6kV/LV) Tel: 6916 5020 Email: cpwest@spgroup.com.sg DP I (22kV/6.6kV) Tel: 6916 6487 Email: bengchoong@spgroup.com.sg DP II (22kV/6.6kV) Tel: 6916 6423 Email: marina@spgroup.com.sg DP III (22kV/6.6kV) Tel: 6916 6968 Email: weiliching@spgroup.com.sg EHVN(230kV&400kV)Tel: 6916 5488 Email: neohuili@spgroup.com.sg NRP ( 22kV/6.6kV/LV)Tel: 6916 7640 Email: simpeiyun@spgroup.com.sg Version - July 2023 SP Powergrid Ltd, 2 Kallang Sector, Singapore 349277, Co. Registration No. 200306959Z FOR OFFICIAL USE Date: To: Number of pages including this sheet: From: Tel: Hp: Tel: Fax: Fax: APPLICATION FOR DE-ENERGISATION/RE-ENERGISATION AT 1 I am pleased to inform you that your application is acceptable to us. The officer-in-charge of the deenergisation/re-energisation on is who can be contacted at . Should you have any difficulty in con tacting our officer, you may call our service hotline at 1800-778-8888. 2 This service is free of charge. The total fee payable is $ /-(inclusive of GST) . Please make payment via internet banking. The reference number is Please include the given reference number in your internet banking transfer. 3 LEWs are reminded to submit duly completed CS1 application form via SP eBusiness Portal and apply turn-on appointment via largeinstall@spgroup.com.sg before carry out switchboard replacement work. Yours Faithfully, SPPA UOB bank details: Bank Name: United Overseas Bank Ltd Bank Account number: 4513029777 Bank Address: 80 Raffles Place, UOB Plaza1, Singapore 048624 Bank code: 7375. Branch Code: 001. Swift Code: UOVBSGSG. For HEAD OF SECTION SP PowerGrid Limited as agent for and on behalf of SP PowerAssets Limited : HOS – FYI SP Services Limited, Attn:Meter_Config - Please attend. Version - July 2023

Consumption_Gas Average consumption of Gas (kWh) Premises Types Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Oct-23 Nov-23 Dec-23 Jan-24 Feb-24 Mar-24 HDB 1-Room 40 33 37 34 36 36 36 35 36 38 38 37 HDB 2-Room 40 39 38 36 37 37 36 36 36 37 38 38 HDB 3-Room 55 52 51 50 51 52 51 51 49 50 52 53 HDB 4-Room 68 64 63 60 63 64 63 62 61 61 64 66 HDB 5-Room 74 69 69 65 69 71 70 69 67 65 70 73 HDB Executive 77 74 72 70 73 75 74 73 70 70 74 78 Apartment 97 84 79 76 82 87 88 85 83 85 91 94 Terrace 108 99 100 96 99 103 107 105 103 100 108 120 Semi-Detached 122 120 116 119 116 118 118 123 118 115 120 133 Bungalow 207 222 191 201 188 202 216 201 200 213 192 220

Change of Ownership/ Tenancy Utilities Account Transfer Form SP SERVICES LTD Contact Log Ref: ________________ (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, SembWaste Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd., Alba W&H Smart City Pte. Ltd. and Tay Waste Recycling Pte. Ltd. in relation to the collection of refuse.) NEW ACCOUNT HOLDER’S PARTICULARS (Co. Registration No. 199504470N) For Application in Personal name: Name of Transferee (Mr/Mrs/Mdm/Ms/Dr):______________________________ (“the Consumer”) Declaration Please check here if you are an undischarged bankrupt. NRIC/FIN (Copy of NRIC/FIN is required):_______________ For the purpose of application for water, gas and electricity only Date of Birth (DDMMYY): __________________________ Bankruptcy Number: _____________________________ For Application in Company name: Name of Company (Transferee): ____________________________________ Co Reg No.: _____________ Co Reg Date: _____________ (“the Consumer”) Contact Person: ______________________________ Principal Activities (I) No.: __________________________________ (As shown on your ACRA Business Profile) DETAILS OF PREMISES a. Premises Address: __________________________________________________________________________________ ________________________________________________________________ S ________________ b. Type of Occupancy: Owner Tenant c. Use of Premises (please refer to the Annex attached): Domestic Non-Domestic (Security Deposit required. Please make cheque payable to SP Services Ltd) d. GST Reg No. & GST Reg Date: _________________________ ____ (DD)_______(MM)_________(YYYY) Only applicable to premises with PV (ie. Photovoltaics) installed WARNING: IT IS AN OFFENCE UNDER THE PUBLIC UTILITIES ACT (CAP 261) TO MAKE ANY FALSE STATEMENT, REPRESENTATION OR DECLARATION IN CONNECTION WITH THE APPLICATION FOR WATER SUPPLIED BY THE PUBLIC UTILITIES BOARD. Utilities Account Number of Transferor (outgoing customer) (A new account number will be given to the transferee upon process of the application) Meter Reading Date DDMMYY (This form is to be submitted within 3 days from the reading date) ELECTRICITY* WATER** GAS (if any) - (Record only the white numbers) (Record only the first five numbers from the left – four black and one red.) (Record only the black numbers) The above meter readings are required to facilitate the billing of both transferor and transferee utilities accounts. Invalid readings will be rejected. *I/We acknowledge that I/we am/are required to engage a licensed electrical worker (LEW) to inspect and test my electrical installation if I have made any alteration or rewiring to it. Thereafter, the LEW will lodge a copy of Certificate of Compliance (CoC) together with this application to SPGroup to check my electrical installation if the electrical installation is exempted from an Electrical Installation Licence. **I/We acknowledge that I/we am/are required to engage a licensed plumber (LP) to submit the notification for water service installation (WSI) work if I have made any addition or alteration to existing piping. Upon completion, please submit this form with the following documents: a. Copy of NRIC/ FIN card of transferee In addition to (a), the following documents are required for Commercial accounts: b. Copy of Business/ Company Registration Certificate c. Proof of ownership/ Tenancy agreement d. Letter of authorisation (required if signatory is not a Director according to ACRA listing) e. Initial security deposit (please visit www.spgroup.com.sg for more details) Note: This form is not applicable for master accounts, accounts starting with “930”, electricity supply above 45kVA for non-domestic accounts and temporary supply of utilities. For payment of deposit via cheque, please make the cheque payable to SP Services Ltd. For Gas Turn-on /Installation, please call City Energy Pte. Ltd. (as Trustee of City Energy Trust) at 1800-555 1661 for an appointment. Installation and Termination of gas supply fees apply. You need not call if the gas supply for the previous occupant is connected. 1. I/We agree that each application for a utility, when accepted, will constitute a binding contract between myself/ourselves and PUB / SP Services Ltd / City Energy Pte. Ltd. (as Trustee of City Energy Trust) / Veolia ES Singapore Pte Ltd / Colex Environmental Pte Ltd / SembWaste Pte Ltd / 800 Super Waste Management Pte Ltd / TEE Environmental Pte. Ltd. / Alba W&H Smart City Pte. Ltd. and/or Tay Waste Recycling Pte. Ltd. (as the case may be) and I/we agree that such contract shall be separate and independent from each other and shall be separately enforceable. 2. In the event that I/we make an application for gas at a later date, I/we agree to be bound by the terms and conditions for supply of gas set out in Part III overleaf and such other terms and conditions which City Energy Pte. Ltd. (as Trustee of City Energy Trust) may, at its absolute discretion, notify and impose. I/We understand that nothing herein shall be constructed as an offer by City Energy Pte. Ltd. (as Trustee of City Energy Trust) to supply gas to me / us and that City Energy Pte. Ltd. (as Trustee of City Energy Trust) has the absolute discretion to reject my application for gas supply for any reason. 3. I/We acknowledge and agree that SP Services Ltd reserves the right to transfer any amounts due and owing arising from my/ our previous/ closed account to an existing/ new account belonging to me/ us. 4. I/We agree to be bound by the terms and conditions specified by each supplier as set out in Part I (Water Supply) / Part II (Electricity Supply) / Part III (Gas Supply) / Part IV (Collection of Refuse) overleaf. 5. I/We acknowledge and agree that PUB, SP Services Ltd, City Energy Pte. Ltd. (as Trustee of City Energy Trust), Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, SembWaste Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd., Alba W&H Smart City Pte. Ltd. and/or Tay Waste Recycling Pte. Ltd. (as the case may be) may collect, use and disclose to any third party and all particulars relating to my/our personal information, in accordance with the Personal Data Protection Act 2012 and SP Group’s data protection policy (available at SP Group’s website https://www.spgroup.com.sg/personal-data-protection-policy), for the purposes of (i) providing the requested services; (ii) billing and account management (including debt collection or recovery); (iii) conducting surveys or obtaining feedback; (iv) informing me / us of their or their related entities’ and business affiliates’ services and offers (unless I/we duly inform you otherwise); and (v) complying with all applicable laws and regulations, and business requirements. 6. If I/we am/are (or subsequently become) GST-registered, I/we agree that I/we will not issue any tax invoice for electricity sold to SP Services Ltd but hereby authorize SP Services Ltd to issue tax invoices on my/our behalf. I/We further agree that where SP Services Ltd issues any tax invoice(s) on my behalf in respect of any taxable supplies that I/we provide, SP Services Ltd shall be entitled to charge GST at the prevailing rate as at the date on which such taxable supplies are provided. 7. I/We will notify SP Services Ltd in writing immediately if there is any change to my/our GST status, including without limitation if my/our GST registration is cancelled; I/we am/are not currently GST-registered but subsequently become GST-registered; I/We am/are issued with a new GST registration number, etc. Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 3.5 / 03 / 23 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, SembWaste Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd., Alba W&H Smart City Pte. Ltd. and Tay Waste Recycling Pte. Ltd. in relation to the collection of refuse.) PART I Terms and Conditions of the Contract for the Supply of Water by the PUB 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the water meter does not in the opinion of PUB correctly register the amount of water supplied to the Premises, PUB shall be entitled to charge such sum as it shall assess and the Consumer shall accept such assessment as final and conclusive. 5 The Consumer shall pay for the water supplied to the Premises at the appropriate water tariff according to the use of the Premises. The Consumer shall notify PUB of the change of use of the Premises within 7 days of such change. 6 The Consumer shall pay a fee on every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer, or at such rate as may be gazetted by PUB from time to time. 8 PUB shall not be liable for any failure or inconsistency in the water supply to the Premises whatsoever and howsoever caused. 9 The Consumer’s attention is drawn to its duties and obligations in the Public Utilities Act (Cap 261) and the Public Utilities (Water Supply) Regulations, as amended from time to time. PART II Terms and Conditions of the Contract for the Supply of Electricity by SP Services Ltd ("SP Services") 1 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 If the electricity meter does not in the opinion of SP Services correctly register the amount of electricity supplied to the Premises, SP Services shall be entitled to charge such sum as it shall assess. 5 The Consumer shall pay for the electricity supplied to the Premises at such rates of electricity tariffs for the appropriate category of consumer as is fixed by SP Services from time to time. 6 The Consumer shall pay a fee, as is fixed by SP Services from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 7 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 8 SP Services shall not be liable for any failure or defect in the supply of electricity to the Premises whatsoever and howsoever caused. PART III Terms and Conditions of the Contract for the Supply of Gas by City Energy Pte. Ltd. (as Trustee of City Energy Trust) ("City Energy") 1 City Energy has appointed SP Services Ltd to be its agent for the opening and termination of this gas supply account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall pay an initial deposit and maintain it at an amount not less than one and a half times the monthly charges. For non-Singaporeans and nonpermanent residents an amount not less than 3 times the monthly charges. 3 The Consumer shall accept liability for this account. 4 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 5 If the gas meter does not in the opinion of City Energy correctly register the amount of gas supplied to the Premises, City Energy shall be entitled to charge such sum as it shall assess. 6 The Consumer shall pay for the gas supplied to the Premises at such rates of gas tariffs for the appropriate category of consumer as is fixed by City Energy from time to time. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 7 The Consumer shall pay a fee, as is fixed by City Energy from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 8 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 9 City Energy shall not be liable for any failure or defect in the supply of gas to the Premises whatsoever and howsoever caused. PART IV Terms and Conditions of the Contract for the Collection of Refuse by either Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, SembWaste Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd., Alba W&H Smart City Pte. Ltd. and Tay Waste Recycling Pte. Ltd. (collectively referred to as “Refuse Collection Companies”) 1 The Refuse Collection Companies have appointed SP Services Ltd to be their agent for the opening and termination of this refuse collection account, and the billing, collection and settlement of all charges under this account. 2 The Consumer shall accept liability for this account. 3 Either party may give 4 working days' notice in writing to the other party to terminate this agreement. 4 The Consumer shall pay for the refuse collection service performed at the Premises at such rates for the appropriate category of consumer as is fixed by the National Environment Agency from time to time or at such rates determined between the Consumer and the relevant Refuse Collection Company where the Premises do not fall under the Public Waste Collection Scheme and the refuse collection is contracted privately. The Consumer shall notify SP Services Ltd of the change of use of the Premises within 7 days of such change. 5 The Consumer shall pay a fee, as is fixed by the Refuse Collection Companies from time to time, for every reminder issued to the Consumer for failure to make payment in accordance with a bill sent to the Consumer. 6 The Consumer shall pay a late payment charge of 1% on any outstanding amount owed by the Consumer. 7 The Refuse Collection Companies shall not be liable for any failure or defect in the collection of refuse at the Premises whatsoever and howsoever caused. Name: NRIC/FIN: Tel No: E-mail Address: ______________________________________________ Signature of Transferor (Co Stamp if applicable) (Outgoing Customer) Mailing Address: (if different from premises) Name: _______________________________________________ Signature of Transferee (Co Stamp if applicable) (Incoming Customer) NRIC/FIN (Copy of NRIC/FIN is required): For the purpose of application for water, gas and electricity only Tel No: E-mail Address: If you're an e-bill user, your e-bill will be sent to your existing e-services email address Mailing Address: (if different from premises) For Official Use Utility A/C No: ___________________________ Application Collected by: _________________________ Deposit to be billed: $ _______________ Date of Application received: _________________ Appt Date and Time Scheduled: ____________________ Request for GIRO Form � Yes � No Remark: _____________________________________________ Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 3.5 / 03 / 23 SP SERVICES LTD (Acting for itself and as agent for and on behalf of PUB and City Energy Pte. Ltd. (as Trustee of City Energy Trust) for the supply of utilities, and as agent for Veolia ES Singapore Pte Ltd, Colex Environmental Pte Ltd, SembWaste Pte Ltd, 800 Super Waste Management Pte Ltd, TEE Environmental Pte. Ltd., Alba W&H Smart City Pte. Ltd. and Tay Waste Recycling Pte. Ltd. in relation to the collection of refuse.) Annex Use of Premises Domestic Use Non Domestic Use For premises where water supplied are used exclusively for residential purposes including staff housing. - HDB flat - Private apartment - Landed houses - Condominium For premises which is used for the purposes of or in connection with any trade, business or profession. - Hotel - Service apartment - Boarding house - Hostel - School - Place of worship - Mess - Dormitory - Child care centre - Office building - Bin Centre - Car park - Eating Establishments - Construction Site - Shopping Mall - Hawker Centre - Industrial - Shophouses - Community Centre - Office - Medical Facilities - Sports and Recreation Walk-in: 490 Lor 6 Toa Payoh #09-11 HDB Hub Biz Three Lift Lobby 1 Singapore 310490 Hotline: 1800-2222333 Website: www.spgroup.com.sg Version 3.5 / 03 / 23

Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter readings via WhatsApp since 5pm on Wednesday 13 March 2019 (Singapore time) and did not receive an official WhatsApp acknowledgement message from SP Group, please re-send your readings through our other channels: SP Utilities mobile app Online on the Utilities Portal Automated Phone System 1800 2222 333. Customers can key in their consumption without the need to speak to a call agent. Email customerreading@spgroup.com.sg   We apologise for any inconvenience and thank you for your understanding

08 July 2016 For Immediate Release MEDIA RELEASE ADVISORY ON SCAM CALLS 1. SP Services has been alerted by some of its customers that they have received phone calls, claiming that the customers’ utilities accounts are in arrears or that their electricity meters require change. They have been asked to make payments to a designated bank account. 2. These calls are not from SP Services. Recipients should ignore these requests. 3. SP Services has made a police report on this scam. 4. For enquiries, please contact SP Services at 1800 222 2333 or email spservices@singaporepower.com.sg _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg

Quick Start Guide for the SPSRM Multi Factor Authentication (SAP Authenticator App) For IOS Device 1 What You Will Need: ✓ Your work computer ✓ Your smart mobile device ✓ Both with access to the network Use your mobile device: 1. Scan the QR code 2. Download and install the SAP AUTHENTICATOR App Steps to complete on your mobile device Steps to complete on your work computer 3 1 2 5 1. Tap “Add Account” in the App 7 2. Tap selector to ON to enable scan the QR code 3. Tap “Done” to allow App to access the Camera 4. Use your mobile device to scan the QR code displayed on your work computer (the website you left open in Step 3) 2 8 2 You should see a 6-Digit Passcode. This means the mobile device set up is complete. Click “Finish” Button on the work computer. 2 On your work computer: 1. Open internet browser and go to SPSRM URL - https://srm.spgroup.com.sg 1. Click “MFA Registration” 2. Log On using your SPSRM User ID and Password 4 Click “Set Up Account on Device” Do NOT close the browser yet! On your mobile device: 1. Open the SAP Authenticator App 2. Tap “Start Setup” 3. Default App password setting is ON The ON setting requires you to set up a separate password for the App. A If you don’t want to set up a separate password for the App, Please refer to MFA User Guide Section 5.2 A 6 On your mobile device: 1. Enter the Confirmation Code displayed on your work computer (the website you left open in Step 3). 2. Tap “Done” 2 You have completed the MFA registration process successfully now! Have More Questions? View the detailed Multi Factor Authentication (MFA) User Guide from URL: https://www.spgroup.com.sg/resources? page=1&category=Procurement Quick Start Guide for the SPSRM Multi-Factor Authentication (SAP Authenticator App) For Android Device 1 What You Will Need: ✓ Your work computer ✓ Your smart mobile device ✓ Both with access to the network Use your mobile device: 1. Scan the QR code 2. Download and install the SAP AUTHENTICATOR App Steps to complete on your mobile device Steps to complete on your work computer 3 1 2 5 1. Tap “Add Account” in the App 7 2. Tap “Scan QR code” 3. Tap “Yes” to install Barcode Scanner if it‘s not installed on your device 4. Use your mobile device to scan the QR code displayed on your work computer (the website you left open in Step 3) 8 2 2 You should see a 6-Digit Passcode. This means the mobile device set up is complete. Click “Finish” Button on the work computer. 2 On your work computer: 1. Open internet browser and go to SPSRM URL - https://srm.spgroup.com.sg 1. Click “MFA Registration” 2. Log On using your SPSRM User ID and Password 4 Click “Set Up Account on Device” Do NOT close the browser yet! On your mobile device: 1. Open the SAP Authenticator App 2. Tap “Start Setup” 3. Default App password setting is ON The ON setting requires you to set up a separate password for the App. A If you don’t want to set up a separate password for the App, Please refer to MFA User Guide Section 5.2 A 6 On your mobile device: 1. Enter the Confirmation Code displayed on your work computer (the website you left open in Step 3). 2. Tap “Confirm” 2 You have completed the MFA registration process successfully now! Have More Questions? View the detailed Multi Factor Authentication (MFA) User Guide from URL: https://www.spgroup.com.sg/resources? page=1&category=Procurement

PERFORMANCE IMPROVEMENT SCHEME (PIS) FOR REGISTERED EXCAVATOR OPERATOR (REO) LIST OF VIOLATIONS & PENALTIES ITEM VIOLATION PENALTY 1 Operating excavator which resulted in the damage of: i) 400kV / 230kV / 66kV Electricity Cable** i) Revocation of REO pass for 1 year ii) 22kV / 6.6kV Electricity Cable** ii) Damage causing either a Supply Outage or Voltage Dip: Revocation of REO pass for 6 months Damage not causing a Supply Outage or Voltage Dip: 20 demerit points iii) LV Electricity Cable** iii) Damage causing either a Supply Outage or Voltage Dip: 15 demerit points Damage not causing a Supply Outage or Voltage Dip: 10 demerit points iv) Gas Transmission Pipeline (3 bar (TG) / 28 bar / 40 iv) Revocation of REO Pass for 1 year bar) v) Gas Medium Pressure Pipeline (3 bar – 7 bar) v) Damage causing either a Supply Interruption or Leak: Revocation of REO Pass for 6 months Damage not causing a Supply Interruption or Leak: 20 demerit points vi) Gas Low Pressure Pipeline (2 kPa / 20 kPa / 50 kPa) vi) Damage causing either a Supply Interruption or Leak: 15 demerit points Damage not causing a Supply Interruption or Leak: 10 demerit points 2 A) Attempt by REO to tamper or repair damaged Cable / Gas pipe A) Revocation of REO Pass for 1 year B) C) Using excavator to excavate beyond the premix / hard core surface layer Using excavator to excavate beyond the level of Cable /Gas pipe ID Marker / PVC Slab / Concrete Slab B) Suspension of REO pass for 3 months C) Suspension of REO Pass for 1 year D) Carrying out mechanical excavation / piling works without close supervision by a full-time site supervisor E) Carrying out mechanical excavation / piling works without referring to SPPG Gas plan or LCDW Detection Drawing & SPPG Cable plan D) 15 demerit points E) 10 demerit points F) Using excavator that puts Cable / Gas pipe at risk of damage by dumping debris / sharp object / concrete trash or placing heavy object on top of Cable / Gas Pipe G) Failure to report to SP PowerGrid Ltd – Electricity Service Centre on any discovery of Cable damage or to Gas Customer Service Centre on any discovery of Gas pipe damage F) 15 demerit points G) 10 demerit points H) Taking instruction from unauthorised parties to excavate H) 10 demerit points 3 A) Tampering with REO pass / Transferring REO pass for others to use A) Revocation of REO Pass for 1 year B) Using expired registration pass B) Suspension of REO Pass renewal for 3 months C) Failure to report loss of REO pass to SP PowerGrid Ltd C) 10 demerit points D) Failure to show REO pass on request D) 10 demerit points 4 Accumulation of 25 demerit points within 12 months Suspension of REO Pass for 6 months 5 Committed Two Violations on separate incidents within 6 months Suspension of REO Pass for 6 months* Last revised on 4 Nov 2022 Note: When a pass is revoked, retraining and application for a new pass is only allowed after the period of revocation. *REO is required to complete serving the suspension period for the prior violation(s) before serving the suspension period for this violation. This penalty is not applicable if the REO pass is revoked for the second violation. **Under the Electricity Act (Chapter 89), “electricity cable” means a length of insulated single conductor or of 2 or more such conductors, whether or not the conductor or conductors are provided with an overall covering for mechanical protection, and — (a) all other apparatus or devices connected to the conductor or conductors, as the case may be (including by any remote or wireless means); and (b) any data communication cable used to monitor or control the transmission of electricity.

Media Coverage Catch the latest news on SP All Years 14 Sep 2023 The Business Times - Labrador Tower set to showcase SP Group’s green, digital energy prowess (Online) Source: The Business Times Online © SPH Media Limited. Permission required for reproduction 09 Sep 2023 The Business Times Online - SGX SP Group Charity Golf Events Raise More Than $900,000 Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 27 Aug 2023 The Straits Times - A good engineer likes to be challenged": Mentor's tough assignments sharpen skills of next generation Source: The Straits Times © Singapore Press Holdings Limited. Permission required for reproduction. 24 Aug 2023 The Business Times - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 Lianhe Zaobao - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 The Business Times Online - SP Group, Frasers Property team up for green project in Vietnam Industrial Park Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 31 May 2023 The Straits Times - Van turned mobile outreach station provides youth guidance twice a week in Jurong Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 31 May 2023 Lianhe Zaobao - New social van-ture reaches out to at-risk youth at their haunts Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 Lianhe Zaobao - SP Group expands Marina Bay district cooling network to reduce 25,000 tonnes of carbon emissions annually Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 The Business Times - SP Group to provide cooling services to more areas in Marina Bay Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 5 6 7 ... 42

Understanding Your Utilities Bill Key Features Front Page 1 6 75 1 Payment Details This is the total amount payable for the current month and the payment due date. 2 2 Account Summary The billing period, date of the bill, account type and amount of deposit are provided here. 3 3 Consumption Graphs These bar graphs reflect your electricity, gas and water consumption. They allow you to monitor your usage pattern of each service and compare with your neighbours and the national average. The neighbour average is derived based on the average usage of similiar housing types within a block or street for landed premises. City Energy Pte. Ltd (as Trustee 4 5 Useful Tips You will find tips and advice on how to be more energy and water efficient. Total Charges for the Month Total charges for the current month, before accounting for any outstanding balance. 4 5 13.09 6 75 6 Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. 6 6 75 7 Key Features Back Page 8 6 75 6 75 7 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. 9 Energy Trust Energy of City 8 Summary of U-Save This section shows GST Vouchers received, U-Save used and the remaining balance . 10 11 12 13.09 13.09 6 75 9 Breakdown of Charges This reflects the number of units of water, electricity and gas you have used in the billing period. The Waterborne Fee (WBF) goes towards meeting the cost of treating used water and maintaining the used water network. It is charged based on the volume of water usage. A water conservation tax is charged for the use of water. It is levied by the Government to reinforce the importance of conserving water. Charges for refuse removal vary depending on the type of premises and the geographical location. Energy of City Energy Trust 10 Meter Reading Your utilities meters are read once every 2 months. In the months when your meters are not read, you may follow the instructions here to submit your meter reading. 13 . Debit/Credit cards . 11 Notices Important announcements and messages will be reflected here. . PayNow QR (Generate a QR code unique to your account) 12 Contact Information For any queries or emergencies, you can find the necessary numbers for all your utilities here. We may, from time to time, contact you to obtain feedback or inform you about the services and offers of SP Services and its trusted partners. Please visit www.spgroup.com.sg to read our T&Cs. 13 Payment Options You can find all the payment options available and choose one that is most convenient for you. Key Features Front Page 1 Security Deposit TL Cash Deposit Security deposit held by SP PowerAssets who is the Transmission Licensee. Understanding Your Utilities Bill Buying from Wholesale Electricity Market 664-000001-00001-0001 1 : : DOM-SRLP : : This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 : XX MSSL Cash Deposit Security deposit held by SP Services who is the Market Support Services Licensee. 2 XX XX 2 Summary of Charges This section shows any balance brought forward from the previous month and the total amount payable for the month. 3 XX XX kWh 4 8 4 3 Electricity Supply Charges This reflects the cost of electricity supplied based on the amount of electricity consumed during the billing period. It reflects the gross electricity usage and electricity rate based on the Uniform Singapore Energy Price (USEP) and other ancillary charges. Please refer to https://www.emcsg.com/marketdata/priceinformation for more information. 4 5 6 7 kWh kWh kWh Unit kWh kWh Unit Unit 4 Vesting Contract Debit / Credit This reflects the allocated portion of vesting contract charges based on your electricity consumption. The amount of Vesting Contract Debit/Credit varies based on each users’ consumption pattern. For more information on vesting contracts, please visit Energy Market Authority’s website www.ema.gov.sg. 8 ( ) 8 4 5 6 Transmission Charges This refers to network costs charged for the use of SP PowerAssets transmission system, which is used to transmit electricity to consumer premises. For accounts with low-tension supplies, only the Off Peak and Peak Period charges are charged. Recurring Market Support Service Charges This reflects the cost of market support services such as meter reading and data management provided by SP Services, the Market Support Services Licensee. For more details on Recurring Market Support Service Charges, please refer here. 7 8 9 3 0 8 0 X X X X X 0 0 0 0 0 0 0 2 1 7 6 0 Non-Recurring Transmission Charges and Market Support Service Charges The Non-Recurring Transmission Charges and Market Support Service Charges are only applicable for ad-hoc or special requests. For more details on Non-Recurring Charges, please refer here. Bill Stub For payment by cheque, please fill in the details and mail this portion with the cheque. For payment at Customer Service Centres, this portion will be retained by SP Services for record. : : DOM-SRLP : : : XX Key Features Back Page 664-000002-00002-0001 This is your tax invoice for 2 KALLANG SECTOR #01-01 SINGAPORE 349277 9 Non-Recurring Financial Charges This refers to one-time charge, where applicable, for security deposits, late payment charges and pink notice fees. 9 10 Cumulative Metered Electricity Usage (kWh) This refers to the total electricity usage within your billing period. 10 11 12 XX XX 11 Losses and Unaccounted for Electricity (kWh) This refers to electricity losses in the transmission system and is computed by multiplying the Cumulative Metered Electricity Usage by the Transmission Loss Factor, as approved by the Energy Market Authority. 13 14 To avoid an estimated bill next month, please submit your meter readings 3 days before 5pm on 03 Apr 20XX via the SP app. 12 13 14 Gross Electricity Usage (kWh) This is the sum of ‘Cumulative Metered Electricity Usage’ and ‘Losses and Unaccounted for Electricity’. Peak Interval Electricity Usage (kW) This is the maximum electricity usage per half-hourly interval recorded in the billing period. Bar Graph for Past Consumption These bar graphs reflect your monthly electricity consumption. The graphs help you to monitor your usage patterns and compare your consumption versus that of your neighbours and the national average. The average consumption of your neighbour is computed based on the average usage of similar housing types within a block or street for landed premises.

SPWebsite (without GST) Electricity Tariff (2014 - 2024) Rates are not inclusive of GST Jan-24 Oct-23 Jul-23 Apr-23 Jan-23 Oct-22 Jul-22 Apr-22 Jan-22 Oct-21 Jul-21 Apr-21 Jan-21 Oct-20 Jul-20 Apr-20 Jan-20 Oct-19 Jul-19 Apr-19 Jan-19 Oct-18 Jul-18 Apr-18 Jan-18 Oct-17 Jul-17 Apr-17 Jan-17 Oct-16 Jul-16 Apr-16 Jan-16 Oct-15 Jul-15 Apr-15 Jan-15 Oct-14 Jul-14 Apr-14 Jan-14 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh                    29.89 28.70 27.74 27.43 28.95 29.74 30.17 27.94 25.44 24.11 23.38 22.55 20.76 21.43 19.60 23.02 24.24 23.43 24.22 22.79 23.85 24.13 23.65 22.15 21.56 20.30 20.72 21.39 20.20 19.13 19.27 17.68 19.50 20.35 22.41 20.87 23.29 25.28 25.68 25.73 25.65 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh                    29.89 28.70 27.74 27.43 28.95 29.74 30.17 27.94 25.44 24.11 23.38 22.55 20.76 21.43 19.60 23.02 24.24 23.43 24.22 22.79 23.85 24.13 23.65 22.15 21.56 20.30 20.72 21.39 20.20 19.13 19.27 17.68 19.50 20.35 22.41 20.87 23.29 25.28 25.68 25.73 25.65 HIGH TENSION SMALL (HTS) SUPPLIES $/kW/month               15.12 14.25 13.44 12.67 11.95 11.95 11.95 10.90 10.90 10.90 10.90 10.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.58 8.58 8.58 8.58 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.15 8.15 8.15 8.15 7.49 7.49 7.49 7.49 7.49 Uncontracted Capacity Charge $/chargeable kW/month               22.68 21.38 20.16 19.01 17.93 17.93 17.93 16.35 16.35 16.35 16.35 16.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 12.87 12.87 12.87 12.87 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.23 12.23 12.23 12.23 11.24 11.24 11.24 11.24 11.24 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 27.44 26.98 25.13 24.77 26.37 27.17 27.81 25.71 22.77 21.24 20.44 19.54 17.88 18.63 16.52 20.51 21.76 20.85 21.74 20.15 21.40 21.71 21.27 19.56 18.88 17.47 17.94 18.68 17.27 16.07 16.22 14.50 16.59 17.40 19.72 18.20 21.05 23.22 23.67 23.75 23.67 Off-peak period (11.00pm to 7.00am)               16.92 13.98 15.15 14.96 15.92 16.69 16.49 14.54 13.77 13.01 12.51 11.85 11.20 11.67 10.55 12.50 13.28 12.71 13.26 12.28 13.09 13.27 12.65 11.77 11.37 10.55 10.84 11.3 10.51 9.84 9.93 8.78 10.08 11.04 12.29 10.72 12.71 14.19 14.40 14.35 14.45 Reactive power Charge ¢/chargeable kVARh               0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month                    15.12 14.25 13.44 12.67 11.95 11.95 11.95 10.90 10.90 10.90 10.90 10.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.90 8.58 8.58 8.58 8.58 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.36 8.15 8.15 8.15 8.15 7.49 7.49 7.49 7.49 7.49 Uncontracted Capacity Charge $/chargeable kW/month                22.68 21.38 20.16 19.01 17.93 17.93 17.93 16.35 16.35 16.35 16.35 16.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 13.35 12.87 12.87 12.87 12.87 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.54 12.23 12.23 12.23 12.23 11.24 11.24 11.24 11.24 11.24 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 27.22 26.76 24.91 24.55 26.15 26.95 27.59 25.49 22.55 21.02 20.22 19.32 17.66 18.41 16.30 20.29 21.54 20.63 21.52 19.93 21.18 21.49 21.05 19.34 18.66 17.25 17.72 18.46 17.05 15.85 16.00 14.28 16.37 17.18 19.50 17.98 20.83 23.00 23.45 23.53 23.45 Off-peak period (11.00pm to 7.00am)        16.91 13.97 15.14 14.95 15.91 16.68 16.48 14.53 13.76 13.00 12.50 11.84 11.19 11.66 10.54 12.49 13.27 12.70 13.25 12.27 13.08 13.26 12.64 11.76 11.36 10.54 10.83 11.29 10.50 9.83 9.92 8.77 10.07 11.03 12.28 10.71 12.70 14.18 14.39 14.34 14.44 Reactive power Charge ¢/chargeable kVARh                0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 0.59 EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge 7.54 7.54 7.54 7.54 7.38 7.38 7.38 7.38 6.90 6.90 6.90 6.90 6.90 $/kW/month                    12.12 11.58 11.06 10.56 10.09 10.09 10.09 9.33 9.33 9.33 9.33 9.33 7.87 7.87 7.87 7.87 7.87 7.87 7.87 7.87 7.68 7.68 7.68 7.68 7.54 7.54 7.54 7.54 Uncontracted Capacity Charge $/chargeable kW/month               18.18 17.37 16.59 15.84 15.14 15.14 15.14 14.00 14.00 14.00 14.00 14.00 11.81 11.81 11.81 11.81 11.81 11.81 11.81 11.81 11.52 11.52 11.52 11.52 11.31 11.31 11.31 11.31 11.31 11.31 11.31 11.31 11.07 11.07 11.07 11.07 10.35 10.35 10.35 10.35 10.35 kWh charge, ¢/kWh                                Peak period (7.00am to 11.00pm) 26.25 25.71 23.96 23.61 25.16 25.96 26.57 24.48 21.61 20.11 19.31 18.42 16.81 17.54 15.47 19.39 20.62 19.72 20.6 19.03 20.26 20.57 20.12 18.44 17.77 16.38 16.84 17.57 16.18 15.01 15.16 13.45 15.52 16.33 18.62 17.1 19.91 22.06 22.50 22.58 22.50 Off-peak period (11.00pm to 7.00am)           16.80 13.85 15.04 14.85 15.79 16.56 16.35 14.40 13.65 12.90 12.40 11.74 11.11 11.57 10.46 12.39 13.16 12.6 13.15 12.17 12.97 13.15 12.54 11.66 11.26 10.45 10.74 11.19 10.41 9.74 9.83 8.69 9.99 10.94 12.18 10.62 12.60 14.08 14.28 14.23 14.34 Reactive power Charge ¢/chargeable kVARh               0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 0.48 SPWebsite (with GST) Electricity Tariff (2014 - 2024) Rates are inclusive of GST Jan-24 Oct-23 Jul-23 Apr-23 Jan-23 Oct-22 Jul-22 Apr-22 Jan-22 Oct-21 Jul-21 Apr-21 Jan-21 Oct-20 Jul-20 Apr-20 Jan-20 Oct-19 Jul-19 Apr-19 Jan-19 Oct-18 Jul-18 Apr-18 Jan-18 Oct-17 Jul-17 Apr-17 Jan-17 Oct-16 Jul-16 Apr-16 Jan-16 Oct-15 Jul-15 Apr-15 Jan-15 Oct-14 Jul-14 Apr-14 Jan-14 LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh                    32.58 31.00 29.96 29.62 31.27 31.82 32.28 29.90 27.22 25.80 25.02 24.13 22.21 22.93 20.97 24.63 25.94 25.07 25.92 24.39 25.52 25.82 25.31 23.70 23.07 21.72 22.17 22.89 21.61 20.47 20.62 18.92 20.87 21.77 23.98 22.33 24.92 27.05 27.48 27.53 27.45 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh                    32.58 31.00 29.96 29.62 31.27 31.82 32.28 29.90 27.22 25.80 25.02 24.13 22.21 22.93 20.97 24.63 25.94 25.07 25.92 24.39 25.52 25.82 25.31 23.70 23.07 21.72 22.17 22.89 21.61 20.47 20.62 18.92 20.87 21.77 23.98 22.33 24.92 27.05 27.48 27.53 27.45 HIGH TENSION SMALL (HTS) SUPPLIES $/kW/month               16.48 15.39 14.52 13.68 12.91 12.79 12.79 11.66 11.66 11.66 11.66 11.66 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.18 9.18 9.18 9.18 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.72 8.72 8.72 8.72 8.01 8.01 8.01 8.01 8.01 Uncontracted Capacity Charge $/chargeable kW/month               24.72 23.09 21.77 20.53 19.36 19.19 19.19 17.49 17.49 17.49 17.49 17.49 14.28 14.28 14.28 14.28 14.28 14.28 14.28 14.28 13.77 13.77 13.77 13.77 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.09 13.09 13.09 13.09 12.03 12.03 12.03 12.03 12.03 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 29.91 29.14 27.14 26.75 28.48 29.07 29.76 27.51 24.36 22.73 21.87 20.91 19.13 19.93 17.68 21.95 23.28 22.31 23.26 21.56 22.90 23.23 22.76 20.93 20.20 18.69 19.20 19.99 18.48 17.19 17.36 15.52 17.75 18.62 21.10 19.47 22.52 24.85 25.33 25.41 25.33 Off-peak period (11.00pm to 7.00am)               18.44 15.10 16.36 16.16 17.19 17.86 17.64 15.56 14.73 13.92 13.39 12.68 11.98 12.49 11.29 13.38 14.21 13.60 14.28 13.14 14.01 14.20 13.54 12.59 12.17 11.29 11.60 12.09 11.25 10.53 10.63 9.39 10.79 11.81 13.15 11.47 13.60 15.18 15.41 15.35 15.46 Reactive power Charge ¢/chargeable kVARh               0.64 0.64 0.64 0.64 0.64 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month                    16.48 15.39 14.52 13.68 12.91 12.79 12.79 11.66 11.66 11.66 11.66 11.66 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.52 9.18 9.18 9.18 9.18 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.95 8.72 8.72 8.72 8.72 8.01 8.01 8.01 8.01 8.01 Uncontracted Capacity Charge $/chargeable kW/month                24.72 23.09 21.77 20.53 19.36 19.19 19.19 17.49 17.49 17.49 17.49 17.49 14.28 14.28 14.28 14.28 14.28 14.28 14.28 14.28 13.77 13.77 13.77 13.77 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.42 13.09 13.09 13.09 13.09 12.03 12.03 12.03 12.03 12.03 kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) 29.67 28.90 26.90 26.51 28.24 28.84 29.52 27.27 24.13 22.49 21.64 20.67 18.90 19.70 17.44 21.71 23.05 22.07 23.03 21.33 22.66 22.99 22.52 20.69 19.97 18.46 18.96 19.75 18.24 16.96 17.12 15.28 17.52 18.38 20.87 19.24 22.29 24.61 25.09 25.18 25.09 Off-peak period (11.00pm to 7.00am)        18.43 15.09 16.35 16.15 17.18 17.85 17.63 15.55 14.72 13.91 13.38 12.67 11.97 12.48 11.28 13.36 14.20 13.59 14.18 13.13 14.00 14.19 13.52 12.58 12.16 11.28 11.59 12.08 11.24 10.52 10.61 9.38 10.77 11.80 13.14 11.46 13.59 15.17 15.40 15.34 15.45 Reactive power Charge ¢/chargeable kVARh                0.64 0.64 0.64 0.64 0.64 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 0.63 EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month                    13.21 12.51 11.94 11.40 10.90 10.80 10.80 9.98 9.98 9.98 9.98 9.98 8.42 8.42 8.42 8.42 8.42 8.42 8.42 8.42 8.22 8.22 8.22 8.22 8.07 8.07 8.07 8.07 8.07 8.07 8.07 8.07 7.90 7.90 7.90 7.90 7.38 7.38 7.38 7.38 7.38 Uncontracted Capacity Charge $/chargeable kW/month               19.82 18.76 17.92 17.11 16.35 16.20 16.20 14.98 14.98 14.98 14.98 14.98 12.64 12.64 12.64 12.64 12.64 12.64 12.64 12.64 12.33 12.33 12.33 12.33 12.10 12.10 12.10 12.10 12.10 12.10 12.10 12.10 11.84 11.84 11.84 11.84 11.07 11.07 11.07 11.07 11.07 kWh charge, ¢/kWh                                Peak period (7.00am to 11.00pm) 28.61 27.77 25.88 25.50 27.17 27.78 28.43 26.19 23.12 21.52 20.66 19.71 17.99 18.77 16.55 20.75 22.06 21.10 22.04 20.36 21.68 22.01 21.53 19.73 19.01 17.53 18.02 18.80 17.31 16.06 16.22 14.39 16.61 17.47 19.92 18.30 21.30 23.60 24.08 24.16 24.08 Off-peak period (11.00pm to 7.00am)           18.31 14.96 16.24 16.04 17.05 17.72 17.49 15.41 14.61 13.80 13.27 12.56 11.89 12.38 11.19 13.26 14.08 13.48 14.07 13.02 13.88 14.07 13.42 12.48 12.05 11.18 11.49 11.97 11.14 10.42 10.52 9.30 10.69 11.71 13.03 11.36 13.48 15.07 15.28 15.23 15.34 Reactive power Charge ¢/chargeable kVARh               0.52 0.52 0.52 0.52 0.52 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51 0.51

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