OverviewRegister for CourseTraining CalendarForms and ResourcesFAQsContact Us Training Singapore Institute of Power and Gas Singapore Institute of Power and Gas (SIPG), established in 2014, is the training subsidiary of SP Group, and recognised by Energy Market Authority as the Centralised Training Institute for the Power and Gas sector. SIPG is appointed the Continuing Education and Training (CET) Centre for the Power sector by SkillsFuture Singapore.  To register online, please click button below. Notice: Please note the following course fee changes for schedules starting from 1 April 2024. Safety@SP (General) - $120 per pax (before GST) Safety@SP (Building & Construction) - $120 per pax (before GST) For other enquiries, please email training-institute@spgroup.com.sg or call 6916 7930. Effective from 1 Nov 2022, Safety@SPPG (General) and Safety@SPPG (Building & Construction) will be renamed as: Safety@SP (General) and Safety@SP (Building & Construction) respectively. There is no change to the course contents. To register for Safety@SP, Underground Service Detection and Registered Earthworks Supervisor courses, please proceed to our registration portal at: https://sipgregistration.eteams.com.sg​ For walk-in enquiries, our operating hours are: Mondays to Fridays (except Public Holidays), 9am — 12pm & 2pm — 5pm​ Address: SIPG, 1A Woodleigh Park #03-08, Singapore 357874 Register Online SIPG Training Calendar We offer over 120 courses, spanning across the categories of Electrical, Gas, Safety & Security, New Technology, and Workplace Skills. View Courses for 2024 *New Programmes* ENO32 Licensed Electrician Preparatory Programme ENO33 Licensed Electrical Technician Preparatory Programme Forms and Resources​ Training FAQs Have an enquiry for training courses? Interested in signing up for a course with SIPG? Drop us an online enquiry and our team will reach out to you. Alternatively, we can be reached via email at training-institute@spgroup.com.sg Contact Us Form

SP GROUP SUPPLIER CODE OF CONDUCT Extracted from SP Group’s Anti-Bribery Management System Manual dated 3 September 2020 SUPPLIER CODE OF CONDUCT 1. OBJECTIVE AND SCOPE 1.1 This Supplier Code of Conduct sets out SP Group’s expectations and requirements in relation to doing business with its business associates, such as suppliers, contractors, agents, sales representatives, consultants and others who provide goods or services to SP Group (collectively called “Suppliers”). 1.2 SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. 1.3 SP Group requires its Suppliers to adopt the same approach when carrying out work on behalf of or providing goods or services to SP Group. SP Group will review its relationships with Suppliers who breach and fail to comply with these requirements. 2. ANTI-BRIBERY & CORRUPTION 2.1 SP Group adopts a zero-tolerance policy towards any form of bribery and corruption. 2.2 In all their interactions and transactions with SP Group, SP Group requires the Suppliers to: 2.2.1 comply with all “Anti-Bribery Laws”, which is defined as: all applicable national, regional, provincial, state, municipal or local laws, rules, regulations, decrees and/or official government orders that prohibit bribery and corruption, such as the Singapore Prevention of Corruption Act (Cap. 241); 2.2.2 never engage in any bribery or corruption; 2.2.3 disclose any actual or potential conflict of interest between the Supplier and SP Group; and 2.2.4 provide full assistance to SP Group regarding any investigation into any breach or alleged breach of Anti-Bribery Laws in relation to the Supplier. 3. COMPLIANCE 3.1 If the Supplier fails to comply with this Supplier Code of Conduct, SP Group may, where applicable, suspend or terminate contract(s) with the Supplier, suspend any payment under contract(s) with the Supplier, report any offence to the appropriate government or regulatory authorities and/or pursue any remedy that is available to SP Group. 3.2 SP Group, in its sole discretion, may debar Suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders or any other infringements as may be determined by SP Group. Debarred Suppliers will not be allowed to participate in any SP Group tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the Supplier infringements. At the end of the debarment period, debarred Suppliers can apply to SP Group’s Procurement department to be qualified as an eligible tenderer again. 1 4. WHISTLEBLOWING POLICY 4.1 Any Supplier who has reason to believe that an SP Group employee, or anyone acting on behalf of SP Group, has engaged or is engaging in bribery, corruption, illegal or any type of unethical behaviour, can promptly report the matter to SP Group's Head of Internal Audit via one of the following communications channels: • Telephone: +65 6684 9178 • Email: whistleblow@spgroup.com.sg • Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 A whistle-blowing complaint shall, to the extent possible, include the following information: • Where the whistleblower is employed or whistleblower’s relationship to SP Group; • Date, time & place of the actions/ transactions; • Identity and particulars of the parties involved; • Evidence substantiating the allegations; • Any relevant information concerning the allegations; and • Contact details (to facilitate follow up queries). 4.3 Subject to applicable laws and regulations, SP Group will take reasonable steps to protect the confidentiality and anonymity of the whistleblower consistent with the need to conduct an adequate review. All whistleblowing complaints shall be dealt with independently, fairly and expeditiously. 4.4 SP Group encourages whistleblowers to identify themselves and provide their contact particulars. SP Group is committed to protect whistleblowers under its Whistleblower Policy. Further clarifications are often needed and helpful in facilitating investigations into the whistleblowing complaints. The ability to investigate depends on the sufficiency and quality of the information provided by the whistleblower. 4.5 Except for malicious whistleblowing, a whistleblower who makes a complaint shall be protected against any reprisal. If the results of an investigation show that the whistleblower acted maliciously or did not act in good faith or submits a whistleblowing complaint which he knows to be false, or without a reasonable belief in the truth and accuracy of the information, management will consider and take appropriate actions against the whistleblower. 2 新 加 坡 能 源 集 团 《 供 应 商 行 为 准 则 》 节 选 自 新 加 坡 能 源 集 团 于 2020 年 9 月 3 日 制 定 的 《 反 贿 赂 和 腐 败 管 理 体 系 手 册 》 《 供 应 商 行 为 准 则 》 1. 目 的 和 范 围 1.1 本 《 供 应 商 行 为 准 则 》 规 定 了 新 加 坡 能 源 集 团 对 与 其 业 务 伙 伴 开 展 业 务 的 期 望 和 要 求 , 如 供 应 商 、 承 包 商 、 代 理 商 、 销 售 代 表 、 顾 问 以 及 向 新 加 坡 能 源 集 团 提 供 货 物 或 服 务 的 其 他 企 业 ( 统 称 为 “ 供 应 商 ”)。 1.2 新 加 坡 能 源 集 团 致 力 于 以 诚 信 、 诚 实 以 及 遵 守 所 有 适 用 法 律 法 规 的 原 则 开 展 业 务 和 运 营 。 1.3 新 加 坡 能 源 集 团 要 求 其 供 应 商 在 代 表 其 开 展 业 务 或 向 其 提 供 货 物 或 服 务 时 采 用 一 致 方 法 。 新 加 坡 能 源 集 团 将 审 核 其 与 违 反 和 未 能 遵 守 这 些 要 求 的 供 应 商 的 关 系 。 2. 反 贿 赂 和 腐 败 2.1 新 加 坡 能 源 集 团 对 任 何 形 式 的 贿 赂 和 腐 败 都 采 取 零 容 忍 政 策 。 2.2 新 加 坡 能 源 集 团 要 求 供 应 商 在 与 其 往 来 和 交 易 过 程 中 , 做 到 以 下 几 点 : 2.2.1 遵 守 所 有 “ 反 贿 赂 法 ”, 其 定 义 为 : 遵 守 禁 止 贿 赂 和 腐 败 的 所 有 适 用 的 国 家 、 地 区 、 省 、 州 、 市 或 地 方 法 律 、 规 则 、 条 例 、 法 令 和 / 或 政 府 官 方 命 令 , 如 《 新 加 坡 预 防 腐 败 法 》( 第 241 章 ); 2.2.2 决 不 从 事 任 何 贿 赂 或 腐 败 行 为 ; 2.2.3 披 露 供 应 商 和 新 加 坡 能 源 集 团 之 间 的 任 何 实 际 或 潜 在 利 益 冲 突 ; 以 及 2.2.4 就 与 供 应 商 相 关 的 任 何 违 反 或 涉 嫌 违 反 “ 反 贿 赂 法 ” 的 调 查 , 向 新 加 坡 能 源 集 团 提 供 全 面 协 助 。 3. 合 规 3.1 如 果 供 应 商 未 能 遵 守 《 供 应 商 行 为 准 则 》, 新 加 坡 能 源 集 团 可 在 适 当 的 情 况 下 暂 停 或 终 止 履 行 与 供 应 商 签 订 的 合 同 、 暂 停 支 付 合 同 项 下 的 款 项 、 向 政 府 或 监 管 部 门 报 告 违 反 行 为 和 / 或 寻 求 新 加 坡 能 源 集 团 可 以 采 取 的 救 济 措 施 。 3.2 新 加 坡 能 源 集 团 可 全 权 决 定 因 供 应 商 从 事 刑 事 犯 罪 、 违 反 道 德 规 范 、 表 现 不 佳 、 撤 回 投 标 或 其 认 定 的 任 何 其 他 违 规 行 为 而 禁 止 供 应 商 投 标 。 被 禁 止 的 供 应 商 在 禁 止 期 不 得 参 与 任 何 新 加 坡 能 源 集 团 的 招 标 项 目 。 根 据 供 应 商 违 规 的 严 重 程 度 , 禁 止 期 通 常 为 1 至 5 年 。 禁 止 期 结 束 时 , 被 禁 止 的 供 应 商 可 向 新 加 坡 能 源 集 团 的 采 购 部 门 申 请 再 次 成 为 合 格 投 标 人 。 1 4. 举 报 政 策 4.1 任 何 供 应 商 如 有 证 据 表 明 新 加 坡 能 源 集 团 的 员 工 或 代 表 新 加 坡 能 源 集 团 行 事 的 任 何 人 参 与 或 正 在 参 与 贿 赂 、 腐 败 、 非 法 或 任 何 类 型 的 不 道 德 行 为 , 可 通 过 任 意 以 下 渠 道 立 即 向 新 加 坡 能 源 集 团 的 内 部 审 计 长 报 告 此 事 : • 电 话 :+65 6684 9178 • 邮 箱 :whistleblow@spgroup.com.sg • 邮 寄 地 址 :Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 举 报 和 投 诉 的 内 容 应 尽 可 能 包 括 以 下 信 息 : • 举 报 人 的 工 作 单 位 或 举 报 人 与 新 加 坡 能 源 集 团 的 关 系 ; • 行 为 / 或 交 易 发 生 的 日 期 、 时 间 和 地 点 ; • 参 与 方 的 身 份 和 详 细 信 息 ; • 证 实 指 控 的 证 据 ; • 与 指 控 相 关 的 所 有 信 息 ; 以 及 • 联 系 方 式 ( 便 于 后 续 调 查 询 问 )。 4.3 根 据 适 用 的 法 律 法 规 , 为 满 足 充 分 调 查 的 必 要 性 , 新 加 坡 能 源 集 团 将 采 取 合 理 措 施 保 护 举 报 人 的 保 密 和 匿 名 要 求 。 所 有 的 举 报 和 投 诉 都 应 被 独 立 、 公 平 、 及 时 地 处 理 。 4.4 新 加 坡 能 源 集 团 鼓 励 举 报 人 表 明 身 份 , 并 提 供 联 系 方 式 。 新 加 坡 能 源 集 团 致 力 于 根 据 其 《 举 报 人 政 策 》 保 护 举 报 人 。 通 常 需 要 ( 与 举 报 人 ) 进 一 步 澄 清 , 因 其 有 助 于 调 查 举 报 和 投 诉 。 调 查 能 力 取 决 于 举 报 人 所 提 供 信 息 的 数 量 和 质 量 。 4.5 除 恶 意 举 报 外 , 应 保 护 提 出 投 诉 的 举 报 人 免 受 报 复 。 如 果 调 查 结 果 表 明 , 举 报 人 恶 意 行 事 或 未 诚 信 行 事 或 提 交 了 虚 假 的 举 报 和 投 诉 内 容 或 不 能 合 理 判 断 信 息 的 真 实 性 和 准 确 性 , 管 理 层 将 考 虑 并 采 取 合 理 措 施 处 罚 举 报 人 。 2 Ắ Ứ Ử Ủ Ấ Ủ ừ ổ ệ ố ả ố ố ộ ủ Ắ Ứ Ử Ủ Ấ Ụ Ạ ắ Ứ ử ấ ặ ọ ầ ủ ế ệ ớ ố ủ ẳ ạ ư ấ ầ ạ ạ ệ ư ấ ữ ấ ặ ị ụ ọ ấ ế ế ạ ộ ớ ự ự ủ ấ ả ậ ị ệ ầ ấ ụ ế ậ ươ ự ự ệ ệ ặ ặ ấ ặ ị ụ ẽ ạ ố ệ ớ ấ ạ ủ ầ Ố Ố Ộ ộ ụ ượ ố ớ ấ ứ ố ấ ả ươ ị ớ ầ ấ ả ủ ấ ả ậ ố ố ộ ượ ị ấ ả ậ ắ ị ị ị ặ ệ ứ ủ ủ ệ ự ỉ ể ố ặ ị ươ ấ ố ộ ẳ ạ ư ạ ậ ố ươ ờ ự ệ ấ ố ộ ặ ế ộ ấ ộ ợ ự ế ặ ề ẩ ữ ấ ỗ ợ ầ ủ ề ấ ộ ề ề ấ ạ ặ ộ ạ ậ ố ố ộ ế ấ Ủ) ế ấ ủ ắ Ứ ử ủ ấ ể ỉ ặ ấ ứ ợ ồ ớ ấ ỉ ấ ả ợ ồ ớ ấ ấ ạ ủ ặ ơ ẩ ề ợ ặ ổ ấ ệ ắ ụ ể ụ ề ấ ấ ạ ộ ự ạ ạ ứ ệ ấ ồ ơ ầ ặ ấ ạ ể ượ ị ở ấ ị ấ ẽ ượ ấ ấ ầ ủ ờ ị ấ ờ ấ ườ ừ ế ộ ứ ộ ọ ủ ạ ủ ấ ố ờ ạ ấ ấ ị ấ ể ộ ơ ộ ậ ắ ủ ể ề ệ ở ạ ầ ủ ề ệ Ố ấ ấ ể ằ ộ ủ ặ ấ ạ ệ ặ ố ộ ặ ấ ạ ạ ứ ặ ấ ợ ể ấ ề ố ể ộ ộ ủ ộ ề • ệ ạ • • ị ỉ ư ệ ế ạ ố ạ ể ả ồ • ơ ườ ố ượ ể ụ ặ ố ệ ủ ườ ố ớ • ờ ị ể ủ ộ ị • ế ủ • ằ ứ ứ ộ • ấ ế ộ • ế ạ ể ạ ề ệ ậ ợ ấ ế ậ ị ệ ẽ ự ệ ướ ợ ể ả ệ ả ậ ẩ ủ ườ ố ợ ớ ầ ế ầ ủ ọ ố ả ượ ả ế ộ ộ ậ ằ ế ườ ố ấ ệ ủ ọ ế ả ệ ườ ố ố ủ ệ ườ ầ ế ữ ệ ạ ề ệ ậ ợ ộ ề ề ố ả ề ụ ộ ự ầ ủ ấ ượ ủ ượ ấ ở ườ ố ạ ừ ệ ố ườ ố ẽ ượ ả ệ ỏ ấ ự ả ế ế ả ề ấ ườ ố ộ ặ ộ ệ ặ ử ố ế ự ậ ặ ố ưở ợ ằ ự ậ ả ẽ ộ ợ ố ớ ườ ố SP GROUP SUPPLIER CODE OF CONDUCT จรรยาบรรณคู่ค้าของ SP GROUP Extracted from SP Group’s Anti-Bribery Management System Manual dated 3 September 2020 คัดย่อมาจากคู่มือระบบการจัดการต่อต ้านการติดสินบนของ SP Group ลงวันที่ 3 กันยายน 2020 1 SUPPLIER CODE OF CONDUCT จรรยาบรรณคู่ค้า 1. OBJECTIVE AND SCOPE ว ัตถุประสงค์และขอบข่าย 1.1 This Supplier Code of Conduct sets out SP Group’s expectations and requirements in relation to doing business with its business associates, such as suppliers, contractors, agents, sales representatives, consultants and others who provide goods or services to SP Group (collectively called “Suppliers”). จรรยาบรรณคู่ค ้านี้ระบุถึงความคาดหวังและข ้อกาหนดของ SP Group ที่เกี่ยวข ้องกับการท า ธุรกิจกับผู ้ร่วมธุรกิจ เช่น คู่ค ้า ผู ้รับเหมา ตัวแทน ตัวแทนขาย ที่ปรึกษา และฝ่ ายอื่นๆ ที่ท า หน ้าที่จัดหาสินค ้าหรือบริการให ้กับ SP Group (รวมเรียกว่า “คู่ค ้า ”) 1.2 SP Group is committed to doing business and conducting its operations with integrity, honesty and in compliance with all applicable laws and regulations. SP Group มุ่งมั่นที่จะด าเนินธุรกิจและท างานอย่างมีคุณธรรม ซื่อสัตย์สุจริต และปฏิบัติตาม กฎหมายและระเบียบข ้อบังคับที่เกี่ยวข ้องทั้งหมด 1.3 SP Group requires its Suppliers to adopt the same approach when carrying out work on behalf of or providing goods or services to SP Group. SP Group will review its relationships with Suppliers who breach and fail to comply with these requirements. SP Group กาหนดให ้คู่ค ้าของบริษัทใช ้แนวทางเดียวกันเมื่อด าเนินงานในนามของ SP Group หรือจัดหาสินค ้า หรือบริการให ้กับ SP Group และ SP Group จะทบทวนความสัมพันธ์ที่มีกับคู่ ค ้าที่ละเมิดและไม่ปฏิบัติตามข ้อกาหนดเหล่านี้ 2. ANTI-BRIBERY & CORRUPTION การต่อต้านการติดสินบนและการทุจริต 2.1 SP Group adopts a zero-tolerance policy towards any form of bribery and corruption. SP Group ใช ้นโยบายจัดการการติดสินบนและการทุจริตทุกรูปแบบขั้นเด็ดขาด 2.2 In all their interactions and transactions with SP Group, SP Group requires the Suppliers to: ในการติดต่อทางธุรกิจและการท าธุรกรรมทั้งหมดกับ SP Group สิ่งที่ SP Group กาหนดให ้กับ คู่ค ้าคือ: 2.2.1 comply with all “Anti-Bribery Laws”, which is defined as: all applicable national, regional, provincial, state, municipal or local laws, rules, regulations, decrees and/or official government orders that prohibit bribery and corruption, such as the Singapore Prevention of Corruption Act (Cap. 241) คู่ค ้าต ้องปฏิบัติตาม “กฎหมายต่อต ้านการติดสินบน” ทั้งหมด ซึ่งมีความหมายว่า คือ: กฎหมายทั้งหมดทั้งในระดับประเทศ ภูมิภาค จังหวัด รัฐ เทศบาลหรือท ้องถิ่น รวมถึงกฎเกณฑ์ ระเบียบข ้อบังคับ พระราชกฤษฎีกา และ/หรือค าสั่งอย่างเป็ น 2 ทางการของรัฐบาลที่ห ้ามการติดสินบนและการทุจริต เช่น กฎหมายป้องกันการ ทุจริตของสิงคโปร์ (บทที่ 241) 2.2.2 never engage in any bribery or corruption; คู่ค ้าต ้องไม่เคยมีส่วนเกี่ยวข ้องในการติดสินบนหรือการทุจริตใดๆ 2.2.3 disclose any actual or potential conflict of interest between the Supplier and SP Group; and คู่ค ้าต ้องเปิดเผยถึงผลประโยชน์ทับซ ้อนที่เกิดขึ้นจริงหรือที่อาจเกิดขึ้นระหว่างคู่ ค ้าและ SP Group และ 2.2.4 provide full assistance to SP Group regarding any investigation into any breach or alleged breach of Anti-Bribery Laws in relation to the Supplier. 3. COMPLIANCE คู่ค ้าต ้องให ้ความช่วยเหลือ SP Group อย่างเต็มความสามารถเมื่อมีการสอบสวน กรณีการละเมิดหรือข ้อกล่าวหาว่ามีการละเมิดกฎหมายต่อต ้านการติดสินบนที่ เกี่ยวข ้องกับคู่ค ้า การปฏิบ ัติตามข้อกาหนด 3.1 If the Supplier fails to comply with this Supplier Code of Conduct, SP Group may, where applicable, suspend or terminate contract(s) with the Supplier, suspend any payment under contract(s) with the Supplier, report any offence to the appropriate government or regulatory authorities and/or pursue any remedy that is available to SP Group. หากคู่ค ้าไม่ปฏิบัติตามจรรยาบรรณคู่ค ้านี้ SP Group อาจระงับหรือยกเลิกสัญญาที่ท าร่วมกับ คู่ค ้า ระงับการชาระเงินใดๆ ภายใต ้สัญญากับคู่ค ้า (ถ ้ามี) รายงานความผิดต่อรัฐบาลหรือ หน่วยงานกากับดูแลที่เหมาะสม และ/หรือด าเนินการแก ้ไขใดๆ ที่ SP Group สามารถท าได ้ 3.2 SP Group, in its sole discretion, may debar Suppliers for criminal offences, ethics violations, poor performance, withdrawal of tenders or any other infringements as may be determined by SP Group. Debarred Suppliers will not be allowed to participate in any SP Group tenders during the debarment period. The debarment period typically ranges from 1 to 5 years, depending on the severity of the Supplier infringements. At the end of the debarment period, debarred Suppliers can apply to SP Group’s Procurement department to be qualified as an eligible tenderer again. SP Group ใช ้ดุลยพินิจของตนแต่เพียงผู ้เดียวในการยุติการท างานกับคู่ค ้าหากคู่ค ้ากระท า ความผิดทางอาญา ละเมิดจริยธรรม ท างานไม่มีประสิทธิภาพ ถอนตัวจากการประกวดราคา หรือการละเมิดอื่นๆ ตามที่ SP Group อาจกาหนด คู่ค ้าที่ถูกสั่งให ้ยุติบทบาทจะไม่ได ้รับ อนุญาตให ้เข ้าร่วมการประมูลใดๆ ของ SP Group ในช่วงระยะเวลาที่ถูกสั่งให ้ยุติบทบาท ระยะเวลาที่ถูกสั่งให ้ยุติบทบาทโดยทั่วไปจะอยู่ในช่วงตั้งแต่ 1 ถึง 5 ปี ขึ้นอยู่กับความรุนแรง ของการละเมิดของคู่ค ้า เมื่อสิ้นสุดระยะเวลาที่ถูกสั่งให ้ยุติบทบาท คู่ค ้าที่ถูกยุติบทบาทสามารถ ยื่นความจ านงกับแผนกจัดซื้อจัดจ ้างของ SP Group เพื่อเข ้าร่วมเป็ นผู ้เสนอราคาที่มีคุณสมบัติ เหมาะสมได ้อีกครั้ง 3 4. WHISTLEBLOWING POLICY นโยบายการแจ้งเบาะแส 4.1 Any Supplier who has reason to believe that an SP Group employee, or anyone acting on behalf of SP Group, has engaged or is engaging in bribery, corruption, illegal or any type of unethical behaviour, can promptly report the matter to SP Group's Head of Internal Audit via one of the following communications channels: คู่ค ้าใดๆ ที่มีเหตุผลให ้เชื่อได ้ว่าพนักงานของ SP Group หรือใครก็ตามที่ด าเนินการในนาม ของ SP Group ได ้มีส่วนร่วมหรือกาลังมีส่วนร่วมในการติดสินบน การทุจริต การท าผิด กฎหมายหรือพฤติกรรมที่ผิดจรรยาบรรณประเภทใดๆ สามารถรายงานเรื่องดังกล่าวต่อหัวหน ้า แผนกตรวจสอบภายในของ SP Group ได ้ทันทีผ่านช่องทางการสื่อสารอย่างใดอย่างหนึ่ง ดังต่อไปนี้: • Telephone: +65 6684 9178 โทรศัพท์: +65 6684 9178 • Email: whistleblow@spgroup.com.sg อีเมล: whistleblow@spgroup.com.sg • Postal Address: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 ที่อยู่ทางไปรษณีย์: Head, Internal Audit, SP Group, 2 Kallang Sector, Singapore 349277 4.2 A whistle-blowing complaint shall, to the extent possible, include the following information: ข ้อร ้องเรียนจากการแจ ้งเบาะแสจะต ้องรวมข ้อมูลต่อไปนี้ไว ้โดยละเอียดที่สุดเท่าที่จะท าได ้: • Where the whistleblower is employed or whistleblower’s relationship to SP Group; สถานที่จ ้างงานผู ้แจ ้งเบาะแสหรือความสัมพันธ์ของผู ้แจ ้งเบาะแสกับ SP Group • Date, time & place of the actions/ transactions; วันที่ เวลา และสถานที่เกิดการกระท าความผิด/ธุรกรรม • Identity and particulars of the parties involved; ข ้อมูลระบุตัวตนและรายละเอียดของฝ่ ายที่เกี่ยวข ้อง • Evidence substantiating the allegations; หลักฐานประกอบข ้อกล่าวหา • Any relevant information concerning the allegations; and ข ้อมูลที่เกี่ยวข ้องอื่นๆ ที่เกี่ยวกับข ้อกล่าวหา และ 4 • Contact details (to facilitate follow up queries). รายละเอียดการติดต่อ (เพื่อช่วยให ้ติดตามสอบถามเพิ่มเติมได ้) 4.3 Subject to applicable laws and regulations, SP Group will take reasonable steps to protect the confidentiality and anonymity of the whistleblower consistent with the need to conduct an adequate review. All whistleblowing complaints shall be dealt with independently, fairly and expeditiously. ภายใต ้กฎหมายและระเบียบข ้อบังคับที่เกี่ยวข ้อง SP Group จะด าเนินการตามสมควรเพื่อ รักษาความลับของข ้อมูล และจะไม่เปิดเผยตัวตนของผู ้แจ ้งเบาะแส เพื่อให ้สามารถด าเนินการ ตรวจสอบได ้อย่างครอบคลุม ข ้อร ้องเรียนที่แจ ้งเบาะแสทั้งหมดจะได ้รับการจัดการอย่างอิสระ ยุติธรรม และรวดเร็ว 4.4 SP Group encourages whistleblowers to identify themselves and provide their contact particulars. SP Group is committed to protect whistleblowers under its Whistleblower Policy. Further clarifications are often needed and helpful in facilitating investigations into the whistleblowing complaints. The ability to investigate depends on the sufficiency and quality of the information provided by the whistleblower. SP Group สนับสนุนให ้ผู ้แจ ้งเบาะแสระบุตัวตนและแจ ้งรายละเอียดการติดต่อกลับ SP Group มุ่งมั่นที่จะปกป้องผู ้แจ ้งเบาะแสภายใต ้นโยบายการแจ ้งเบาะแสการกระท าผิดของบริษัท ค าชี้แจงเพิ่มเติมมักจ าเป็ นและเป็ นประโยชน์ต่องานตรวจสอบข ้อร ้องเรียนที่ได ้รับแจ ้งเบาะแส การสอบสวนจะท าได ้ดีมากน ้อยเพียงใดต ้องพิจารณาว่าข ้อมูลที่ผู ้แจ ้งเบาะแสให ้ไว ้นั้นมี เพียงพอและมีคุณภาพหรือไม่ 4.5 Except for malicious whistleblowing, a whistleblower who makes a complaint shall be protected against any reprisal. If the results of an investigation show that the whistleblower acted maliciously or did not act in good faith or submits a whistleblowing complaint which he knows to be false, or without a reasonable belief in the truth and accuracy of the information, management will consider and take appropriate actions against the whistleblower. ยกเว ้นการแจ ้งเบาะแสจากผู ้ไม่ประสงค์ดี ผู ้แจ ้งเบาะแสที่ท าการร ้องเรียนจะได ้รับการคุ ้มครอง จากการตอบโต ้ใดๆ หากผลการสอบสวนพบว่าผู ้แจ ้งเบาะแสกระท าการโดยมีเจตนาร ้ายหรือไม่ ได ้กระท าการโดยสุจริต หรือส่งข ้อร ้องเรียนเพื่อแจ ้งเบาะแสซึ่งตนทราบดีว่าเป็ นเท็จ หรือไม่มี เหตุผลให ้เชื่อในข ้อเท็จจริงและความถูกต ้องของข ้อมูล ฝ่ ายบริหารจะพิจารณาและด าเนินการ ที่เหมาะสมต่อผู ้แจ ้งเบาะแส 5

Media Release Electricity Tariff Revision for the Period 1 April to 30 June 2024 Singapore, 28 March 2024 – For the period from 1 April to 30 June 2024, the electricity tariff (before GST) for households will decrease by 0.3% or 0.10 cent per kWh compared with the previous quarter due to lower energy costs. The average monthly electricity bill for families living in HDB four-room flats will decrease by $0.33 (before GST). *before GST Electricity tariffs (before GST), including tariffs for non-households, will decrease by an average of 0.4% or 0.12 cent per kWh compared with the previous quarter. SP Group reviews the electricity tariffs every quarter based on guidelines set by the electricity industry regulator, Energy Market Authority (EMA). Please refer to Appendix 1 for the components of the electricity tariff, Appendix 2 for the tariffs approved by EMA, and Appendix 3 for the average monthly electricity bills for households. Appendix 1 BREAKDOWN OF ELECTRICITY TARIFF The electricity tariff consists of the following four components: Energy costs (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of fuel and power generation. The fuel cost is the cost of imported natural gas, which is tied to oil prices by commercial contracts. The cost of power generation covers mainly the costs of operating the power stations, such as the manpower and maintenance costs, as well as the capital cost of the stations. Network costs (paid to SP Group): This is to recover the cost of transporting electricity through the power grid. Market Support Services Fee (paid to SP Group): This is to recover the costs of billing and meter reading, data management, retail market systems as well as market development initiatives. Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system.   Q2 2024 TARIFF FOR HOUSEHOLDS (before 9% GST) Appendix 2 ELECTRICITY TARIFFS FROM 1 APRIL 2024 Appendix 3 AVERAGE MONTHLY ELECTRICITY BILLS FOR HOUSEHOLDS TARIFF WEF 1 APRIL 2024 (before GST)

Appendix 1 CPMS Quarterly Assessment Q4 FY22/23 CPMS Quarter Assessment Q4 FY22/23 (1 Jan 2023 - 31 Mar 2023) Results Q4 FY2223 CPMS Quarter Assessment 24 25 20 15 10 5 3 13 0 3 4 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (40-49) We have completed our 4 th quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q4 FY22/23 (1 Jan 2023- 31 Mar 2023) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HIAP ENGINEERING & CONSTRUCTION PTE LTD HYUNDAI ENGINEERING & CONSTRUCTION CO., LTD MACBUILD CONSTRUCTION PTE LTD A CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CITI CONSTRUCTION & ENGINEERING PTE LTD DOSK CONTRACT SERVICES PTE LTD HANAKO CONSTRUCTION PTE LTD HAO DA PTE LTD INTAC SYSTEMS SOLUTION PTE LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIH MING CONSTRUCTION PTE LTD LONG ZHOU ENGINEERING PTE LTD MO GUAN CONSTRUCTION ENGINEERING PTE LTD PACIFIC CENTRAL TEKNIK PTE LTD POWERCOM ENGINEERING WORKS PTE LTD RMA FIVENTURES ASIA-PACIFIC PTE LTD SAM LAIN EQUIPMENT SERVICES PTE LTD SING TEC DEVELOPMENT PTE LTD SL LINK ENGINEERING PTE LTD TEACLY (S) PTE LTD UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE LTD WENG GUAN TECHNOLOGY PTE LTD YEW ANN CONSTRUCTION PTE LTD YONG SHENG ENGINEERING CONSTRUCTION PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 Contractor HONG HOCK GLOBAL PTE LTD HSC PIPELINE ENGINEERING PTE LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH INTEGRATE ENGINEERS PTE LTD KHIAN HENG CONSTRUCTION PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH MR BERG PTE LTD SER CHUAN CONSTRUCTION PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED SING AND SAN CONSTRUCTION PTE LTD UK ENGINEERING & CONSTRUCTION PTE LTD WEE GUAN CONSTRUCTION PTE LTD YUAN JI ENTERPRISES PTE LTD Grade C ASPHALT SPECIALIST SERVICES PTE LTD JIN CHOON CIVIL ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE LTD E AVENUE ENGINEERING PTE LTD HI POWER PTE LTD J&CO ENGINEERING PTE LTD TAIHAN CABLE & SOLUTION CO., LTD F SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q3 FY22/23 CPMS Quarter Assessment Q3 FY22/23 (1 Oct 2022 – 31 Dec 2022) Results Q3 FY2223 CPMS Quarter Assessment 30 30 25 20 15 10 5 0 Grade A (≥90) 2 Grade B (80 - 89) 12 Grade C (70 - 79) 5 Grade D (60 - 69) Grade E (50-59) 1 1 Grade F (0-49) We have completed our 3 rd quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q3 FY22/23 (1 Oct 2022 – 31 Dec 2022) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HIAP ENGINEERING & CONSTRUCTION PTE LTD HYUNDAI ENGINEERING & CONSTRUCTION CO., LTD A CHIN KUAN ENGINEERING & CONTRACTORS PTE LTD CHINA INTERNATIONAL WATER & ELECTRIC CORPORATION (S) PTE LTD CHUAN LIM CONSTRUCTION PTE LTD CITI CONSTRUCTION & ENGINEERING PTE LTD HONG HOCK GLOBAL PTE LTD HSC PIPELINE ENGINEERING PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD KHIAN HENG CONSTRUCTION PTE LTD KRISHCO SINGAPORE CONSTRUCTION PTE LTD LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIH MING CONSTRUCTION PTE LTD LONG ZHOU ENGINEERING PTE LTD MACBUILD CONSTRUCTION PTE LTD MO GUAN CONSTRUCTION ENGINEERING PTE LTD Mr Berg Pte Ltd PACIFIC CENTRAL TEKNIK PTE LTD RMA FIVENTURES ASIA-PACIFIC PTE LTD SAM LAIN EQUIPMENT SERVICES PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED SING AND SAN CONSTRUCTION PTE LTD SING TEC DEVELOPMENT PTE LTD SKK WORKS PTE LTD SL LINK ENGINEERING PTE LTD TEACLY (S) PTE LTD UK ENGINEERING & CONSTRUCTION PTE LTD UNIGLORY CONSTRUCTION PTE LTD WEC ENGINEERS & CONSTRUCTORS PTE LTD YEW ANN CONSTRUCTION PTE LTD YONG SHENG ENGINEERING CONSTRUCTION PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 Contractor Grade ARC URBAN SERVICES PTE LTD ASPHALT SPECIALIST SERVICES PTE LTD AVENUE ENGINEERING PTE LTD CPC CONSTRUCTION PTE LTD HANAKO CONSTRUCTION PTE LTD HI POWER PTE LTD ILJIN ELECTRIC CO LTD SINGAPORE BRANCH J&CO ENGINEERING PTE LTD SER CHUAN CONSTRUCTION PTE LTD TAIHAN CABLE & SOLUTION CO., LTD. VISTEK PTE LTD WEE GUAN CONSTRUCTION PTE LTD C DOSK CONTRACT SERVICES PTE LTD INTEGRATE ENGINEERS PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH POWERCOM ENGINEERING WORKS PTE LTD YUAN JI ENTERPRISES PTE LTD D JIN CHOON CIVIL ENGINEERING PTE LTD E LIANG & HOW CONTRACTOR PTE LTD F SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q2 FY22/23 CPMS Quarter Assessment Q2 FY22/23 (1 Jul 2022- 30 Sep 2022) Results Q2 FY2223 CPMS Quarter Assessment 20 16 15 9 9 10 5 3 3 1 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (0-49) We have completed our second quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q2 FY22/23 (1 Jul 2022 - 30 Sep 2022) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HIAP ENGINEERING & CONSTRUCTION PTE LTD HYUNDAI ENGINEERING & CONSTRUCTION CO., LTD LIH MING CONSTRUCTION PTE LTD A CHUAN LIM CONSTRUCTION PTE LTD DOSK CONTRACT SERVICES PTE LTD HSC PIPELINE ENGINEERING PTE LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE LTD MACBUILD CONSTRUCTION PTE LTD MO GUAN CONSTRUCTION ENGINEERING PTE LTD Mr Berg Pte Ltd NEW CASTLE ENGINEERING PTE LTD PACIFIC CENTRAL TEKNIK PTE LTD RMA FIVENTURES ASIA-PACIFIC PTE LTD SAM LAIN EQUIPMENT SERVICES PTE LTD SER CHUAN CONSTRUCTION PTE LTD SING TEC DEVELOPMENT PTE LTD SKK WORKS PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 Contractor Grade ASPHALT SPECIALIST SERVICES PTE LTD CPC CONSTRUCTION PTE LTD ILJIN ELECTRIC CO LTD SINGAPORE BRANCH J&CO ENGINEERING PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED TAIHAN CABLE & SOLUTION CO., LTD. UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE LTD WEE GUAN CONSTRUCTION PTE LTD C ARC URBAN SERVICES PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD INTEGRATE ENGINEERS PTE LTD KHIAN HENG CONSTRUCTION PTE LTD KRISHCO SINGAPORE CONSTRUCTION PTE LTD POWERCOM ENGINEERING WORKS PTE LTD TEACLY (S) PTE LTD WEC ENGINEERS & CONSTRUCTORS PTE LTD YONG SHENG ENGINEERING CONSTRUCTION PTE LTD D LS CABLE & SYSTEM LTD SINGAPORE BRANCH SL LINK ENGINEERING PTE LTD YUAN JI ENTERPRISES PTE LTD E HI POWER PTE LTD LIH MING CONSTRUCTION PTE LTD F SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarterly Assessment Q1 FY22/23 CPMS Quarter Assessment Q1 FY22/23 (01 Apr - 30 Jun 2022) Results Q1 FY2223 CPMS Quarter Assessment 20 15 10 5 4 12 16 6 1 1 0 Grade A (≥90) Grade B (80 - 89) Grade C (70 - 79) Grade D (60 - 69) Grade E (50-59) Grade F (40-49) We have completed our 1 st quarter for CPMS assessment based on the contracts that are CPMS applicable rendered to your respective company based on the following four (4) areas: (a) Safety; (b) Quality of Work; (c) Project & Risk Management; and (d) Value Added Services The contractors involved in CPMS with their respective grades are shown as below table. SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 CPMS Quarter Assessment Q1 FY22/23 (01 Apr - 30 Jun 2022) Results The list of the contractors below is arranged in alphabetical order and not in any particular ranking sequence. Contractor Grade HIAP ENGINEERING & CONSTRUCTION PTE LTD HYUNDAI ENGINEERING & CONSTRUCTION CO. LTD LIH MING CONSTRUCTION PTE LTD MO GUAN CONSTRUCTION ENGINEERING PTE LTD A HSC PIPELINE ENGINEERING PTE LTD KHIAN HENG CONSTRUCTION PTE LTD LEY CHOON CONSTRUCTIONS AND ENGINEERING PTE LTD LIANG & HOW CONTRACTOR PTE LTD MACBUILD CONSTRUCTION PTE LTD NEW CASTLE ENGINEERING PTE LTD SIGMA CABLE COMPANY (PRIVATE) LIMITED SER CHUAN CONSTRUCTION PTE LTD SKK WORKS PTE LTD SL LINK ENGINEERING PTE LTD YEW ANN CONSTRUCTION PTE LTD YUAN JI ENTERPRISES PTE LTD B SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg Appendix 1 Contractor Grade ARC URBAN SERVICES PTE LTD CHUAN LIM CONSTRUCTION PTE LTD CPC CONSTRUCTION PTE LTD DOSK CONTRACT SERVICES PTE LTD HUAT BENG ENGINEERING CONSTRUCTION PTE LTD KRISHCO SINGAPORE CONSTRUCTION PTE LTD LS CABLE & SYSTEM LTD SINGAPORE BRANCH MR BERG PTE LTD PACIFIC CENTRAL TEKNIK PTE LTD POWERCOM ENGINEERING WORKS PTE LTD SAM LAIN EQUIPMENT SERVICES PTE LTD SING TEC DEVELOPMENT PTE LTD TEACLY (S) PTE LTD UNIGLORY CONSTRUCTION PTE LTD VISTEK PTE LTD WEE GUAN CONSTRUCTION PTE LTD C HI POWER PTE LTD ILJIN ELECTRIC CO., LTD SINGAPORE BRANCH J&CO ENGINEERING PTE LTD K.H. LEE ENGINEERING & CONSTRUCTION PTE LTD WEC ENGINEERS & CONSTRUCTORS PTE LTD YONG SHENG ENGINEERING CONSTRUCTION PTE LTD D ASPHALT SPECIALIST SERVICES PTE LTD TAIHAN CABLE & SOLUTION CO., LTD E F SP Group 2 Kallang Sector, Singapore 349277, Tel: +65 6916 8888, www.spgroup.com.sg

GAS TRANSPORTATION TARIFFS (for Shippers with customers off-taking natural gas at high pressure) (W.E.F. 1 Apr 24) 1 Introduction 1.1 Under the Gas Network Code, PowerGas is the Gas Transporter and is responsible for maintaining the reliability and safety of the gas transportation network in Singapore. PowerGas’ transportation business is regulated by the Energy Market Authority (EMA). The transportation tariffs levied by PowerGas are approved by the EMA. 1.2 PowerGas charges transportation tariffs for the transport of gas through its network. PowerGas’ transportation tariffs are levied on Shippers and not the end-users. End-users’ transportation charges imposed by Shippers are commercial arrangements between both parties. 2 Natural Gas Transmission Tariffs 2.1 There are two gas transmission networks, namely Transmission Network 1 and Transmission Network 2. Transmission Network 1 refers to the natural gas transmission network conveying both piped natural gas and regasified LNG from West Natuna (Indonesia) and the LNG Terminal. Transmission Network 2 is the natural gas transmission network conveying both piped natural gas and regasified LNG from South Sumatra (Indonesia), Attap Valley (Malaysia) and the LNG Terminal. 2.2 Transmission tariffs consist of capacity and usage charges (refer to Section 3 below for details). These charges are applicable to Shippers off-taking gas at high pressure. The same charging structure also applies to Shippers with Small Transmission Customers (i.e. with load less than or equal to 5 bbtud). 3 Transmission Charging Structure 3.1 Shippers book capacity with PowerGas to transport gas from designated injection points to off-take points. Shippers pay entry and exit charges based on their respective booked capacity. In addition, a usage charge is levied on the volume of gas transported. 3.2 Arising from EMA’s notification to the industry dated 21 March 2024, a GSC of 20 cents/mmBtu for PNG Injection Points or GSC of 2 cents/mmBtu for LNG Injection Points is imposed on PNG and LNG gas users respectively with effect from 1 Apr 24 to recover the cost associated with Strategic Capacity (as defined in EMA's Policy Paper issued to the industry dated 30 Sep 2019). The Transporter will collect the GSC from all Shippers as an agent for and on behalf of SLNG. The GSC will be reviewed from time to time as directed by EMA and will be included as an uplift in the usage charge. Details of the transmission charges are shown in Table 1 of the Appendix. 3.3 These transmission charges do not include specific cost items which need to be determined on a case-by-case basis for inclusion into the final transmission charges. 3.4 For Shippers with Small Transmission Customers (i.e. requiring gas at high pressure, but with load of less than or equal to 5 bbtud), the transportation charges as shown in Table 2 of the appendix shall apply. 3.5 Shippers will have to pay Overrun Charges in the event they off-take gas above their booked capacity. These Overrun Charges are necessary to encourage the efficient use of the gas network. There are two types of Overrun Charges: • Authorised Capacity Overrun Charge: If a Shipper applies for additional capacity above the booked capacity (i.e. capacity overrun), the Authorised Capacity Overrun Charge, equivalent to 1.25 times the Transmission Capacity Charge rate, shall be applied on that additional capacity. 2 • Unauthorised Capacity Overrun Charge: If a Shipper does not apply for Authorised Capacity Overrun for utilisation of additional capacity above the booked capacity, it will pay 2 times the Transmission Capacity Charge rate for that additional capacity utilised. 4 Appendix – Table of Charges Transmission Network 1 (locational) Transmission Network 2 (locational) Table 1: Transmission Charges (Exclusive of GST) Entry Capacity Charge per annum ($/MMBtu/hr) Exit Capacity Charge per annum ($/MMBtu/hr/km) Transmission Usage Charge ($/MMBtu) 729.81 47.41 0.0071 1,375.68 (Attap Valley Injection Point) 1,000.54 (Sakra Injection Point) 39.40 0.0121 New Pipeline – utilised 246.96 246.96* 0.0030 New Pipeline – excess 240.38 240.38* 0.0037 GSC for PNG Injection Point N.A N.A 0.2000 GSC for LNG Injection Point N.A N.A 0.0200 * in $/MMBtu/hr per annum Transmission Network 1 (locational) Transmission Network 2 (locational) Table 1a: Transmission Charges (Inclusive of 9% GST) + Entry Capacity Charge per annum ($/MMBtu/hr) Exit Capacity Charge per annum ($/MMBtu/hr/km) Transmission Usage Charge ($/MMBtu) 795.49 51.68 0.0078 1,499.50 (Attap Valley Injection Point) 1,090.59 (Sakra Injection Point) 42.95 0.0132 New Pipeline – utilised 269.19 269.19* 0.0033 New Pipeline – excess 262.02 262.02* 0.0040 GSC for PNG Injection Point N.A. N.A. 0.2180 GSC for LNG Injection Point N.A. N.A. 0.0218 * in $/MMBtu/hr per annum 3 Table 2: Transmission Charges for Shippers with Small Transmission Customers (Exclusive of GST) Transmission Network 1 (West Natuna) Transmission Network 1 (SLNG) Transmission Network 2 (Attap Valley) Transmission Network 2 (Sakra) Transmission Network 2 (SLNG) Entry Capacity Charge per annum ($/MMBtu/hr) Exit Capacity Charge per annum ($/MMBtu/hr) Transmission Usage Charge (comprising non- GSC and GSC) ($/MMBtu) 970.19 5,008.60 0.0149 ($/MMBtu) + 0.2000 1,165.26 5,307.46 0.0179 + 0.0200 1,616.07 4,362.73 0.0149 + 0.2000 1,240.93 4,737.86 0.0149 + 0.2000 1,185.71 5,287.01 0.0179 + 0.0200 Table 2a: Transmission Charges for Shippers with Small Transmission Customers (Inclusive of 9% GST) + Transmission Network 1 (West Natuna) Transmission Network 1 (SLNG) Transmission Network 2 (Attap Valley) Transmission Network 2 (Sakra) Transmission Network 2 (SLNG) Entry Capacity Charge per annum ($/MMBtu/hr) + Note: Figures may not reflect the full GST effect due to rounding. Exit Capacity Charge per annum ($/MMBtu/hr) Transmission Usage Charge (comprising non- GSC and GSC) ($/MMBtu) 1,057.51 5,459.37 0.0162 ($/MMBtu) + 0.2180 1,270.13 5,785.13 0.0195 + 0.0218 1,761.52 4,755.38 0.0162 + 0.2180 1,352.61 5,164.27 0.0162 + 0.2180 1,292.42 5,762.84 0.0195 + 0.0218 4

Media Release My Carbon Footprint: Go Green while Beating the Heat and Staying Home 16 June 2020 FACTSHEET Households’ Electricity Consumption During the Circuit-Breaker Period Singapore households’ electricity consumption typically increases from April through August. This is because the weather tends to be hotter in these months, and households use more electricity to power their fans or air-conditioners to stay cool. 2.    During the Circuit Breaker (CB) period, most Singaporeans have been staying, working, or studying from home. This, coupled with the hotter weather, has led to higher electricity usage as well. For example, we saw an average increase of 22% in daily household electricity consumption in May 2020, compared to February 2020. How Households Are Billed During the Circuit-Breaker Period 3.    Under normal circumstances, SP Group will send meter readers to visit households to record their electricity, water and gas consumption every alternate month. From 7 April to 1 June 2020, SP Group suspended physical meter reading services in line with the safe distancing measures to minimise the transmission of Covid-19. 4.    For households who do not have advanced electricity meters and also did not submit their own meter readings, their April and May consumption were estimated based on previous months’ consumption data. This would result in an underestimation of their bills for these months. When SP Group resumed its pre-CB physical meter reading routine from 2 June 2020, the accumulated underestimated amount of consumption will be adjusted in the June or July bill. Therefore, the June or July utility bills could be higher than the April and May bills. See below for the illustration. Illustration: For consumers whose electricity meters are read during odd months 5.    About 300,000 households have advanced electricity meters, and their electricity consumption is read remotely. They would be billed based on their actual consumption for April and May. Support to Households 6.  As part of the Budget 2020 Care and Support Package, eligible HDB households will receive double their regular GST Voucher U-Save this year, through a one-off GST Voucher U-Save Special Payment. Eligible households with five or more members will receive an additional GST Voucher – U-Save rebate. The next round of disbursement of the regular GST Voucher U-Save rebate and GST Voucher U-Save Special Payment will be in July 2020. The first disbursement of the additional GST Voucher U-Save rebate for eligible larger households with five or more members will be in October 2020. For more information, visit www.gstvoucher.gov.sg. 7.   As part of the recently announced Fortitude Budget, each household with at least one Singapore Citizen will receive a one-off $100 Solidarity Utilities Credit for doing their part in staying home during the CB period. This amount will be credited in the July or August utilities bill with SP Group and covers all property types. 8.   In support of the Government’s Resilience Budget 2020 measures to freeze all government fees and charges for one year, SP Group has deferred grid charges amounting to S$343 million and maintained its grid fee to customers. What Households Can Do to Be Billed According to Actual Consumption 9.   Households are encouraged to submit their own meter readings so as to be billed based on their actual consumption. 10.   They can submit their meter readings via the following channels: SP Utilities app - Download the app from spgrp.sg/mobileapp. Go to “Explore” and select “Submit Meter”. SP Utilities Portal - Log on to SP Utilities Portal at spgrp.sg/UPortal. Go to “Usage” and select “Submit Meter Readings”. WhatsApp - Take a photo of the meter (with the meter number and meter reading clearly shown) and send to 8482 8636. Email – Email the meter readings to customerreading@spgroup.com.sg. Automated Phone System – Call 1800 222 2333 to submit meter readings via the automated option.   11.   Households can refer to their SP bills for their meter submission period (refer to image below). They can submit their meter readings up to three days (by 5pm) from the scheduled meter reading date. For those who have downloaded the SP Utilities app, they can also set an alert for their meter reading submission period.

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation RELIABILITY We invest in infrastructure, technology and manpower, and make long-term plans to renew aging assets, so that we can continue to provide our customers with efficient and reliable power supply. Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Reliability Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Reliability Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. People of SpSustainabilityReliability Mentor gives out tough assignments to sharpen skills of next generation With nearly four decades of experience under his belt, Chua Khim Mong believes tough assignments can help his mentees stretch their capabilities and grow in their careers. Reliability view more

Media Coverage Catch the latest news on SP All Years 24 Aug 2023 The Business Times - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 Lianhe Zaobao - SP Group, Frasers Property to jointly develop smart energy solutions in Vietnam industrial park Source: Lianhe Zaobao © Singapore Press Holdings Limited. Permission required for reproduction. 23 Aug 2023 The Business Times Online - SP Group, Frasers Property team up for green project in Vietnam Industrial Park Source: The Business Times Online © Singapore Press Holdings Limited. Permission required for reproduction. 31 May 2023 The Straits Times - Van turned mobile outreach station provides youth guidance twice a week in Jurong Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 31 May 2023 Lianhe Zaobao - New social van-ture reaches out to at-risk youth at their haunts Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 Lianhe Zaobao - SP Group expands Marina Bay district cooling network to reduce 25,000 tonnes of carbon emissions annually Source: Lianhe Zaobao © SPH Media Limited. Permission required for reproduction. 26 May 2023 The Business Times - SP Group to provide cooling services to more areas in Marina Bay Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 16 May 2023 The Business Times - ThaiBev unit, SP Group to install rooftop solar panels in nine Vietnam breweries Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 02 May 2023 The Straits Times - How this real-life Captain Planet is combating climate change Source: The Straits Times © SPH Media Limited. Permission required for reproduction. 10 Apr 2023 The Business Times - SP Group acquires rooftop solar assets in CHINA Source: The Business Times © Singapore Press Holdings Limited. Permission required for reproduction. 1 ... 3 4 5 ... 40

PRE-TURN-ON INFORMATION FOR NEW BTO APARTMENT OWNERS Dear Customer Congratulations on being the proud owner of your new BTO apartment. As our valued customer, we have specially arranged for your electricity and water supply to be made available even before you move in. To start using your electricity and water supply, turn on the electricity circuit breakers and water control valve. Please refer to the simple steps detailed in this booklet. Your Electricity Supply STEP 1 Please note the following: Your electricity meter is located outside your apartment either on the wall or in a service cupboard. Your distribution board is situated inside your apartment: Residual Current Circuit Breaker Miniature Circuit Breakers Main Circuit Breaker Before switching on your distribution board, please check your electrical system as detailed in Step 2. 1 STEP 2 Although your electrical system has been tested earlier, please inspect all wirings and fittings once more. If you notice any damages or loose fittings, please inform your HDB Branch Office at once. Do not start using electricity supply before the defect(s) are corrected. Exposed Wire Missing Distribution Board Damaged Power Point 2 STEP 3 If everything is in order, switch on your electricity supply as follows: 1) Push the operating lever of the Main Circuit Breaker upwards to the ‘ON’ position. 2) Switch on the Residual Current Circuit Breaker. 3) Switch on the Miniature Circuit Breakers one at a time. 4) If any of the operating levers do not remain in the ‘ON’ position, inform your HDB Branch Office. 3 2 1 3 Your Water Supply STEP 1 Your water meter is located either just outside your apartment or in a service cupboard. STEP 2 Turn the level of your ball valves at your wash basins and toilet cisterns to the ‘OPEN’ position. OPEN If there is no water supply, please call PUB’s contact centre, PUB-one, at 1800-225-5782. 4 STEP 3 Check your pipes for leaks by shutting all the taps. If the counter of the meter is moving, or if you notice water dripping from your pipes, taps, or toilet cistern, shut the control valve at the meter position and inform your HDB Branch Office at once. Should your premises be left vacant for an extended period, please shut the control valve at the meter position. To monitor your water consumption, please read your meter regularly. 5 Opening A Utilities Account This pre-turn-on facility has been provided for your convenience. If you have opened your utilities account after collecting your keys, we will take the readings of your electricity and water meters for billing purposes. If you have not yet opened your utilities account, please submit your application online via our SP app or SP website at www.spgroup.com.sg. You must do so within 3 days after collecting your keys, failing which the pre-turn-on facility will be withdrawn. 6 24-Hours Service & Operation Centres Electricity 1800-778-8888 (Toll-Free) Water (PUB-One) 1800-225-5782 (Toll-Free) Gas 1800-752-1800 (Toll-Free) SP Group No. 2, Kallang Sector Singapore 349277 Tel: 6916 8888 Co Registration No: 199504470N