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Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/enjoy-a-seamless-unified-experience SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability [20150108] The Straits Times - An App To Keep Tabs On Energy, Water Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ded84d01-2668-4c8e-bc18-9c698938fbff/%5B20150108%5D+The+Straits+Times+-+An+App+To+Keep+Tabs+On+Energy,+Water+Usage.pdf?MOD=AJPERES&CVID= An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg [FIRST - 8] ST/MONEY/PAGE ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20 NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg [20150108] The New Paper - New App For Monitoring Utilities Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/cf453a08-6c49-4d39-b227-7c1bec438f67/%5B20150108%5D+The+New+Paper+-+New+App+For+Monitoring+Utilities+Usage.pdf?MOD=AJPERES&CVID= New app for monitoring utilities usage A new mobile application was launched yesterday to help residents monitor their energy and water consumption at home. The free application is part of a joint pilot scheme involving SP Services, a subsidiary of Singapore Power, the Energy Market Authority (EMA) and PUB. It is available to about 310,000 consumers who registered for an online SP utilities account by Sept 15 last year, said SP Services, EMA and PUB in a joint statement. The pilot scheme runs from this month to April this year. The app can be downloaded from the iTunes or Google Play Store and eligible users will be informed via e-mail by Jan 16. The app allows users to check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. The app will also provide tips on how to save energy and water. SP Services said it will look at the results from the pilot scheme before rolling out the application nationwide. jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6https://www.spgroup.com.sg/dam/jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6 NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." [20210617]+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/fe5ec213-fdc4-4117-b488-f5e89662944c/%5B20210617%5D+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdf?MOD=AJPERES&CVID= NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." 2021-38.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-38.pdf NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Everyone-Can-Contribute-to-a-Low-Carbon--Smart-Energy-Singapore-with-SP-Groups-My-Green-Credits-TM News Release Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™ Singapore, 1 October 2020 – Everyone in Singapore can now contribute to a low-carbon, smart energy Singapore by purchasing Renewable Energy Certificates1 (RECs) on SP Group’s (SP) digital app platform. SP has launched My Green CreditsTM, a feature on the SP Utilities app, making it affordable and convenient for anyone2 in Singapore to purchase “green credits” and match their electricity consumption with an equivalent amount of green energy produced. To underscore its commitment to creating a low-carbon future, SP is covering 100 per cent of the electricity consumption at its headquarters at 2 Kallang Sector with RECs. Its management and staff are also “greening” their own electricity consumption with My Green CreditsTM. There is a choice to “green” any amount from zero to 100 per cent of monthly electricity consumption, at the click of a button. Mr Stanley Huang, Group Chief Executive Officer, SP Group, said: “Many in Singapore are keen to make green practices part of their everyday life. However, they may be deterred by relatively high costs and the lack of easy access to green sources on a sustained basis. With My Green CreditsTM, everyone can counter the impact of their electricity consumption and create a low-carbon, smart energy Singapore. We are putting the green power back in the consumer’s hands, in a convenient, affordable and secure way.” Customers utilising My Green CreditsTM will have peace of mind knowing that SP is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (IREC Standard) means consumers can be assured of the integrity of each local I-REC issued. The launch of My Green CreditsTM is an extension of the suite of green solutions offered on the SP Utilities mobile app to help customers achieve a low-carbon, smart energy future. Earlier in the year, SP launched My Carbon Footprint – a carbon footprint calculator to help build awareness of one’s daily impact on the environment. Download the SP Utilities App here: spgrp.sg/mobileapp if you have not done so. If you have downloaded the SP Utilities App like one million others in Singapore, simply log on to your utilities account and make use of My Green CreditsTM. For more details, please refer to Appendix 1. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. Singapore Power Enhances Feedback Channels With Mobile Applicationhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Singapore-Power-Enhances-Feedback-Channels-With-Mobile-Application Media Release Singapore Power Enhances Feedback Channels With Mobile Application Sending feedback on electricity and gas matters is now easier and more convenient with a new mobile application by Singapore Power (SP). Available for download on both iOS and Android platforms, the app allows the public to provide service feedback or report on electricity and gas supply matters. Customers can also use the app to send feedback on SP worksites such as roadworks, noise or safety concerns, and equipment like overground boxes and substations. In addition, the app enables the public to attach pictures and tag location specific information to the feedback. (see Annex A for screenshots of the app). This app leverages Singapore’s high smartphone penetration rate and excellent cellular infrastructure, to provide SP customers with another fast, easy and convenient way to connect with SP in real time. "Timely feedback from our stakeholders is crucial to our operations. This new app underscores our commitment to service excellence and to deliver quality, reliable and secure electricity and gas supply to the nation,” said Mr Peter Leong, Managing Director of SP PowerGrid. For feedback warranting a direct service response, customers should call the following numbers: 1800–778 8888 for electricity supply disruptions; or 1800–752 1800 for gas supply disruptions or suspected gas leaks. For more information on the SP public feedback application, please visit the Singapore Power website or get on the App store (iPhone users) or Play Store (Android users) and search for “SP PowerGrid” Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199406577N www.singaporepower.com.sg About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. Annex A Media Release - Singapore Power Enhances Feedback Channels With Mobile Applicationhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/f043bd41-4a4b-4e4d-a30a-80d9b20ff86e/%5B20140321%5D+Media+Release+-+Singapore+Power+Enhances+Feedback+Channels+With+Mobile+Application.pdf?MOD=AJPERES&CVID= 21 March 2014 PRESS RELEASE SINGAPORE POWER ENHANCES FEEDBACK CHANNELS WITH MOBILE APPLICATION 1. Sending feedback on electricity and gas matters is now easier and more convenient with a new mobile application by Singapore Power (SP). 2. Available for download on both iOS and Android platforms, the app allows the public to provide service feedback or report on electricity and gas supply matters. Customers can also use the app to send feedback on SP worksites such as roadworks, noise or safety concerns, and equipment like overground boxes and substations. In addition, the app enables the public to attach pictures and tag location specific information to the feedback. (see Annex A for screenshots of the app) 3. This app leverages Singapore’s high smartphone penetration rate and excellent cellular infrastructure, to provide SP customers with another fast, easy and convenient way to connect with SP in real time. 4. "Timely feedback from our stakeholders is crucial to our operations. This new app underscores our commitment to service excellence and to deliver quality, reliable and secure electricity and gas supply to the nation,” said Mr Peter Leong, Managing Director of SP PowerGrid. 5. For feedback warranting a direct service response, customers should call the following numbers: a. 1800–778 8888 for electricity supply disruptions; or b. 1800–752 1800 for gas supply disruptions or suspected gas leaks. 6. For more information on the SP public feedback application, please visit the Singapore Power website or get on the App store (iPhone users) or Play Store (Android users) and search for “SP PowerGrid” – END – 1 Issued by: Singapore Power Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No: 199406577N www.singaporepower.com.sg About Singapore Power Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. More than 1.4 million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. 2 Annex A 3 4 Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/sp-group-awarded-bca-grant-to-power-next-gen-green-buildings SP Energy HubAnnual ReportReliabilitySustainabilityInnovation SP Group awarded BCA grant to power next-gen green buildings INNOVATION SP Group (SP) was awarded a grant by the Building and Construction Authority (BCA) to develop and implement technologies and digital solutions to push the limits of buildings’ energy efficiency standards. The grant was awarded under the Green Buildings Innovation Cluster (GBIC) Programme - one of the enablers of the Singapore Green Building Masterplan, as part of the Singapore Green Plan 2030. A screen grab of the dynamic online digital portal Under GBIC funding, SP Group will pilot a dynamic online digital portal and an artificial intelligence (A.I.) powered mobile application tool to provide real-time electricity and water usage insights to both occupants and building facilities managers. Building occupants will also be equipped with an “At Work” function of the SP Utilities App to encourage them to achieve a more sustainable lifestyle. Sustainability App function - How it works The National University of Singapore’s (NUS) University Town (UTown) will be the first development to have these digital solutions implemented under this programme. The solutions will be piloted at two buildings at UTown – the Education Resource Centre and the Stephen Riady Centre – and will be installed in the first half of 2022. Read more in the media release. - 16 June 2021 TAGS INNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation 1 2 3 4 5 ..... 84 Media Release - Mobile App To Help Consumers Reduce Energy And Water Consumptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/17797d11-ce00-4ca1-8d3b-e9465f497c49/%5B20150107%5D+Media+Release+-+Mobile+App+To+Help+Consumers+Reduce+Energy+And+Water+Consumption.pdf?MOD=AJPERES&CVID= 7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/enjoy-a-seamless-unified-experience SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability [20150108] The Straits Times - An App To Keep Tabs On Energy, Water Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/ded84d01-2668-4c8e-bc18-9c698938fbff/%5B20150108%5D+The+Straits+Times+-+An+App+To+Keep+Tabs+On+Energy,+Water+Usage.pdf?MOD=AJPERES&CVID= An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg [FIRST - 8] ST/MONEY/PAGE ... 17/06/21https://www.spgroup.com.sg/dam/jcr:3baf3440-3876-411f-a64b-9f81d2344e20 NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg [20150108] The New Paper - New App For Monitoring Utilities Usagehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/cf453a08-6c49-4d39-b227-7c1bec438f67/%5B20150108%5D+The+New+Paper+-+New+App+For+Monitoring+Utilities+Usage.pdf?MOD=AJPERES&CVID= New app for monitoring utilities usage A new mobile application was launched yesterday to help residents monitor their energy and water consumption at home. The free application is part of a joint pilot scheme involving SP Services, a subsidiary of Singapore Power, the Energy Market Authority (EMA) and PUB. It is available to about 310,000 consumers who registered for an online SP utilities account by Sept 15 last year, said SP Services, EMA and PUB in a joint statement. The pilot scheme runs from this month to April this year. The app can be downloaded from the iTunes or Google Play Store and eligible users will be informed via e-mail by Jan 16. The app allows users to check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. The app will also provide tips on how to save energy and water. SP Services said it will look at the results from the pilot scheme before rolling out the application nationwide. Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™https://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Everyone-Can-Contribute-to-a-Low-Carbon--Smart-Energy-Singapore-with-SP-Groups-My-Green-Credits-TM News Release Everyone Can Contribute to a Low-Carbon, Smart Energy Singapore with SP Group’s My Green Credits™ Singapore, 1 October 2020 – Everyone in Singapore can now contribute to a low-carbon, smart energy Singapore by purchasing Renewable Energy Certificates1 (RECs) on SP Group’s (SP) digital app platform. SP has launched My Green CreditsTM, a feature on the SP Utilities app, making it affordable and convenient for anyone2 in Singapore to purchase “green credits” and match their electricity consumption with an equivalent amount of green energy produced. To underscore its commitment to creating a low-carbon future, SP is covering 100 per cent of the electricity consumption at its headquarters at 2 Kallang Sector with RECs. Its management and staff are also “greening” their own electricity consumption with My Green CreditsTM. There is a choice to “green” any amount from zero to 100 per cent of monthly electricity consumption, at the click of a button. Mr Stanley Huang, Group Chief Executive Officer, SP Group, said: “Many in Singapore are keen to make green practices part of their everyday life. However, they may be deterred by relatively high costs and the lack of easy access to green sources on a sustained basis. With My Green CreditsTM, everyone can counter the impact of their electricity consumption and create a low-carbon, smart energy Singapore. We are putting the green power back in the consumer’s hands, in a convenient, affordable and secure way.” Customers utilising My Green CreditsTM will have peace of mind knowing that SP is the first authorised local issuer of International Renewable Energy Certificates (I-RECs) in Asia Pacific. This independent accreditation by the globally recognised International REC Standard Foundation (IREC Standard) means consumers can be assured of the integrity of each local I-REC issued. The launch of My Green CreditsTM is an extension of the suite of green solutions offered on the SP Utilities mobile app to help customers achieve a low-carbon, smart energy future. Earlier in the year, SP launched My Carbon Footprint – a carbon footprint calculator to help build awareness of one’s daily impact on the environment. Download the SP Utilities App here: spgrp.sg/mobileapp if you have not done so. If you have downloaded the SP Utilities App like one million others in Singapore, simply log on to your utilities account and make use of My Green CreditsTM. For more details, please refer to Appendix 1. -Ends- About SP Group SP Group is a leading energy utilities group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. SP Group is committed to providing customers with reliable and efficient energy utilities services. About 1.6 million industrial, commercial and residential customers in Singapore benefit from SP Group’s world-class transmission, distribution and market support services. These networks are amongst the most reliable and cost-effective world-wide. SP Group also drives digital solutions to empower customers to manage their utilities, reduce consumption and save cost. For more information, please visit spgroup.com.sg or for follow us on Facebook at fb.com/SPGroupSG and on Twitter @SPGroupSG. 2021-38.pdfhttps://www.spgroup.com.sg/dam/spgroup/pdf/media-coverage/2021/2021-38.pdf NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." [20210617]+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdfhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/fe5ec213-fdc4-4117-b488-f5e89662944c/%5B20210617%5D+The+Straits+Times+Online+-+NUS+to+pilot+SP+Group's+digital+solutions+to+improve+energy+efficiency.pdf?MOD=AJPERES&CVID= NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6https://www.spgroup.com.sg/dam/jcr:ffe49b0d-8536-4bfe-9d1f-15f8e075c9e6 NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore." Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. Empowering talent Benjamin Festin describes how SP is constantly designing programmes for employees to grow and upskill, while Muhammad Ariff Bin Ramli shares how he feels empowered to assume greater responsibilities in his job role. Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group’s Integrated Energy Solutions to Power Rangsit University’s Green Energy Transformation SP is partnering Rangsit University (RSU) in Thailand to transform RSU’s main campus into a smart energy, low-carbon academic environment. Empowering change Jerome Choong shares the extent of work behind the scenes that goes towards upholding Singapore’s electricity network reliability, while Jennifer Ong elaborates on SP’s expansion into overseas markets. Empowering Green Capabilities Satinderpal Singh and Fong Yi Kit deal with the polarising "hot" and "cold" elements at work, but share one thing in common: empowering organisations with tools to create a low carbon, smart energy Singapore. 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